Standard Room, 1 King Bed

Reviews of Days Inn by Wyndham Dyersburg

2 out of 5
Days Inn by Wyndham Dyersburg
2600 Lake Rd, Dyersburg, TN

Reviews

8.0

Very good

Rating 10 - Excellent. 215 out of 539 reviews" "
Rating 8 - Good. 195 out of 539 reviews" "
Rating 6 - Okay. 68 out of 539 reviews" "
Rating 4 - Poor. 35 out of 539 reviews" "
Rating 2 - Terrible. 26 out of 539 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and quiet. Easy access to Kroger and Walmart. Has Domino’s next door.
Stayed 2 nights in May 2024

4/10 Poor

Kermit

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Cristi

Business traveller, Travelled with partner
Liked: Staff & service
Did not like the fact that the elevator was out of service and wasn’t told until I paid for the room. But the room was nice and quiet
Stayed 1 night in Apr 2024

10/10 Excellent

Julie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are what really make this a 5-star experience. They're just nice, helpful people, and that comes through in their service. The property is a little dated, but the rooms were clean, and we had everything we needed. The continental breakfast was good. They have waffles, which my kids always love. It isn't a massive spread, but everyone in my party found something we liked. With 3 kids and an adult with some serious food allergies*, I'd say that's pretty good. It's a great location right off the highway, with gas stations, grocery stores, and quick places to eat all within a mile or so. We didn't venture out for more local dining, so I can't speak to that. But for a nice spot to spend a night or 3 in this area, I'd recommend staying here. *Ingestion and cross contamination reactions only. If your allergies react to inhaled particulates, I can't say for sure how safe it is.
Stayed 1 night in Apr 2024
Response from Kim on Apr 11, 2024
Thank you very much for allowing Days Inn of Dyersburg to serve you. We love our guests, and it is our number one goal to make you feel like family while you are here with us. To me, customer service is top priority, and I am excited to read your review and find not only did we meet our goals, but we met (and hopefully exceeded) your expectations.Thank you very much for taking the time to write your review. Guest feedback is the most crucial tool we have. This is what lets us know if we are meeting our goals and our guest’s expectations and if not what we need to improve on.I do hope you had a safe journey home and hope you will come back to see us if you are ever back in our little town. The only thing I love more than meeting new people is seeing a familiar face.Again, thank you so much.

6/10 Okay

Stephen

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kim on Apr 11, 2024
Thank you for allowing us to serve you. We love our guests and always want you to feel at home when you are here with us. It saddens me to see your rating and find that you were not completely satisfied with your stay. I invite you to contact me directly to give me a little more detail about your experience and what we can do to ensure in the future you have the best stay possible. You are extremely important to us. We always want to encourage our guests to immediately let us know of any problems or concerns they may have. If you are unsatisfied with your room, we are always happy to move you to another room if available. We are committed to providing our guests with the highest quality services and facilities possible and pride ourselves on our cleanliness. We are here to serve you, and I apologize tremendously that we seemed to have failed on our key attributes for you. Again, I am very sorry you may have experienced problems, and I greatly apologize again for any inconvenience.

4/10 Poor

Kevin

Travelled with family
Disliked: Amenities, property conditions & facilities
Worst "breakfast" we ever had at a hotel. Highlight: Toast! But, only 1 side got (even lightly) toasted.
Stayed 1 night in Apr 2024
Response from Kim on Apr 11, 2024
Thank you very much for allowing us to serve your lodging needs. As our guest, you and your comfort and satisfaction are our number one priority. We understand that although getting away is nice, there really is no place like home. So, we want you to be as comfortable here as you would be at home and making you feel like family is our goal. I do apologize if breakfast was not to your liking. However, we are offering above and beyond the required standards set by Wyndham for Days Inn.Thank you very much for taking the time to provide us with your comments. Guest feedback is crucial! This is the tool we use to monitor how we are doing and where we can improve. I know your time is valuable and want to personally thank you for giving some to us. Again, thank you for staying with us. We look forward to seeing you again in the future. We wish you safe travels everywhere you may go.

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kim on Apr 11, 2024
Thank you for allowing Days Inn of Dyersburg to serve you. We love our guests and always want you to feel at home when you are here with us. Our goal is for you to feel like family so you want to return again and again. Please feel free to contact me personally if there is anything you think we could have done better. We care about you and truly want your stay to be the best. I want to thank you personally for taking time out of your day to provide us with your feedback. We appreciate how valuable your time is, and we thank you for sharing some of it with us. Your opinion is vital information to us. We wish you safe travels always! Again, thank you and we look forward to seeing you again in the future.

4/10 Poor

Richard

Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Kim on Apr 2, 2024
Thank you for allowing us to serve you. We love our guests and always want you to feel at home when you are here with us. It saddens me to see your rating and find that you were not completely satisfied with your stay. I invite you to contact me directly to give me a little more detail about your experience and what we can do to ensure in the future you have the best stay possible. You are extremely important to us. We always want to encourage our guests to immediately let us know of any problems or concerns they may have. If you are unsatisfied with your room, we are always happy to move you to another room if available. We are committed to providing our guests with the highest quality services and facilities possible and pride ourselves on our cleanliness. We are here to serve you, and I apologize tremendously that we seemed to have failed on our key attributes for you. Again, I am very sorry you may have experienced problems, and I greatly apologize again for any inconvenience.

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was close off interstate
Stayed 1 night in Mar 2024
Response from Kim on Apr 2, 2024
Thank you for allowing Days Inn of Dyersburg to serve you. We love our guests and always want you to feel at home when you are here with us. Our goal is for you to feel like family so you want to return again and again. Please feel free to contact me personally if there is anything you think we could have done better. We care about you and truly want your stay to be the best. I want to thank you personally for taking time out of your day to provide us with your feedback. We appreciate how valuable your time is, and we thank you for sharing some of it with us. Your opinion is vital information to us. We wish you safe travels always! Again, thank you and we look forward to seeing you again in the future.

10/10 Excellent

Dean, Cleveland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 1 night in Mar 2024
Response from Kim on Apr 2, 2024
Thank you for allowing Days Inn of Dyersburg to serve you. We love our guests and always want you to feel at home when you are here with us. Our goal is for you to feel like family so you want to return again and again. Please feel free to contact me personally if there is anything you think we could have done better. We care about you and truly want your stay to be the best. I want to thank you personally for taking time out of your day to provide us with your feedback. We appreciate how valuable your time is, and we thank you for sharing some of it with us. Your opinion is vital information to us. We wish you safe travels always! Again, thank you and we look forward to seeing you again in the future.

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TV didn't work. Refrigerator didn't work. Air conditioner blew warm air. Room wasn't clean. Elevator broken. Had to walk personal items upstairs. Hotel sits next to a Wal Mart parking lot where apparently everyone in town parks and plays music all night. I know this is an inexpensive hotel option versus other hotels in the area. But any place you stay you should at least be able to have some A/C, a cold drink, and turn on and watch some TV no matter the cost. The front desk had me flipping light switches and unplugging stuff on the cable box to try and get the TV working. I had stopped for the evening to watch a sporting event. This hotel was noticeably unkept and unacceptable upon arrival and got worse as the stay continued. I'm surprised Wyndham would be associated with a hotel this bad.
Stayed 1 night in Mar 2024
Response from Kim on Mar 8, 2024
Thank you for allowing us to serve you. We love our guests and always want you to feel at home when you are here with us. We always want to encourage our guests to immediately let us know of any problems or concerns they may have. If you are unsatisfied with your room, we are always happy to move you to another room if available. We are committed to providing our guests with the highest quality services and facilities possible and pride ourselves on our cleanliness. We are here to serve you, and I apologize tremendously that we seemed to have failed on our key attributes for you. Again, I am very sorry you may have experienced problems, and I greatly apologize again for any inconvenience.

10/10 Excellent

Lynette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and clean room!
Stayed 1 night in Mar 2024
Response from Kim on Mar 8, 2024
Thank you for allowing Days Inn of Dyersburg to serve you. We love our guests and always want you to feel at home when you are here with us. Our goal is for you to feel like family so you want to return again and again. Please feel free to contact me personally if there is anything you think we could have done better. I want to thank you personally for taking time out of your day to provide us with your comments. We appreciate how valuable your time is, and we thank you for sharing some of it with us. Your feedback is vital information to us. We wish you safe travels always! Again, thank you and we look forward to seeing you again in the future.

6/10 Okay

Garold

Liked: Cleanliness
Stool was loose and wobbly , sink drain was partially clogged. Plenty of towels, room appeared clean. Did not get my senior or aarp discount. Requested but person on duty said didn’t have authority to do it.
Stayed 1 night in Feb 2024
Response from Kim on Feb 23, 2024
Thank you for allowing us to serve you. We love our guests and always want you to feel at home when you are here with us. We always want to encourage our guests to immediately let us know of any problems or concerns they may have. If you are unsatisfied with your room, we are always happy to move you to another room if available. We are committed to providing our guests with the highest quality services and facilities possible and pride ourselves on our cleanliness. We are here to serve you, and I apologize tremendously that we seemed to have failed on our key attributes for you. Again, I am very sorry you may have experienced problems, and I greatly apologize again for any inconvenience. P.S. I am sorry you did not receive a requested discount, however we cannot change a rate on a booking from a 3rd party booking agent.

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
The tub was.
Stayed 1 night in Feb 2024
Response from Kim on Feb 23, 2024
Thank you for allowing us to serve you. We love our guests and always want you to feel at home when you are here with us. We always want to encourage our guests to immediately let us know of any problems or concerns they may have. If you are unsatisfied with your room, we are always happy to move you to another room if available. We are committed to providing our guests with the highest quality services and facilities possible and pride ourselves on our cleanliness. We are here to serve you, and I apologize tremendously that we seemed to have failed on our key attributes for you. Again, I am very sorry you may have experienced problems, and I greatly apologize again for any inconvenience.

6/10 Okay

Scott

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Elevator was broken, HVAC inconsistent, general maintenance needs updating. Breakfast was okay. Ran out of a lot of stuff by 8am. Juice machine not working.
Stayed 1 night in Feb 2024
Response from Kim on Feb 23, 2024
Thank you for allowing us to serve you. We love our guests and always want you to feel at home when you are here with us. We always want to encourage our guests to immediately let us know of any problems or concerns they may have. If you are unsatisfied with your room, we are always happy to move you to another room if available. We are committed to providing our guests with the highest quality services and facilities possible and pride ourselves on our cleanliness. We are here to serve you, and I apologize tremendously that we seemed to have failed on our key attributes for you. Again, I am very sorry you may have experienced problems, and I greatly apologize again for any inconvenience.

8/10 Good

Ric

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Kim on Feb 8, 2024
Thank you for allowing us to serve you. We love our guests and always want you to feel at home when you are here with us. It saddens me to see your rating and find that you were not completely satisfied with your stay. I invite you to contact me directly to give me a little more detail about your experience and what we can do to ensure in the future you have the best stay possible. You are extremely important to us. We always want to encourage our guests to immediately let us know of any problems or concerns they may have. If you are unsatisfied with your room, we are always happy to move you to another room if available. We are committed to providing our guests with the highest quality services and facilities possible and pride ourselves on our cleanliness. We are here to serve you, and I apologize tremendously that we seemed to have failed on our key attributes for you. Again, I am very sorry you may have experienced problems, and I greatly apologize again for any inconvenience.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
This Days Inn Needs a Facelift
The front desk and housekeeping are great! The hotel is old, but clean. The plumbing needs repair. The breakfast was insufficient. The town is very nice with lots of restaurant choices.
Stayed 1 night in Feb 2024
Response from Kim on Feb 23, 2024
Thank you for allowing us to serve you. We love our guests and always want you to feel at home when you are here with us. We always want to encourage our guests to immediately let us know of any problems or concerns they may have. If you are unsatisfied with your room, we are always happy to move you to another room if available. We are committed to providing our guests with the highest quality services and facilities possible and pride ourselves on our cleanliness. We are here to serve you, and I apologize tremendously that we seemed to have failed on our key attributes for you. Again, I am very sorry you may have experienced problems, and I greatly apologize again for any inconvenience.

8/10 Good

Susan

Liked: Cleanliness, staff & service
Good place
Good stop for overnight. It got loud in the parking lot with a couple fighting, however, they were not staying at the hotel and police were called. Staff were very nice. Everything was clean. Hotel was a bit dated.
Stayed 1 night in Feb 2024
Response from Kim on Feb 8, 2024
Thank you for allowing us to serve you. We love our guests and always want you to feel at home when you are here with us. It saddens me to see your rating and find that you were not completely satisfied with your stay. I invite you to contact me directly to give me a little more detail about your experience and what we can do to ensure in the future you have the best stay possible. You are extremely important to us. We always want to encourage our guests to immediately let us know of any problems or concerns they may have. If you are unsatisfied with your room, we are always happy to move you to another room if available. We are committed to providing our guests with the highest quality services and facilities possible and pride ourselves on our cleanliness. We are here to serve you, and I apologize tremendously that we seemed to have failed on our key attributes for you. Again, I am very sorry you may have experienced problems, and I greatly apologize again for any inconvenience.

8/10 Good

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place but was disappointed to find out the gym was off site
Stayed 1 night in Feb 2024
Response from Kim on Feb 8, 2024
Thank you for allowing Days Inn of Dyersburg to serve you. We love our guests and always want you to feel at home when you are here with us. Our goal is for you to feel like family so you want to return again and again. Please feel free to contact me personally if there is anything you think we could have done better. We care about you and truly want your stay to be the best. I want to thank you personally for taking time out of your day to provide us with your feedback. We appreciate how valuable your time is, and we thank you for sharing some of it with us. Your opinion is vital information to us. We wish you safe travels always! Again, thank you and we look forward to seeing you again in the future.

8/10 Good

David

Travelled with family
Liked: Staff & service, property conditions & facilities
Clean and basic rooms, very fairly priced with friendly staff
Stayed 1 night in Feb 2024
Response from Kim on Feb 6, 2024
Thank you for allowing Days Inn of Dyersburg to serve you. We love our guests and always want you to feel at home when you are here with us. Our goal is for you to feel like family so you want to return again and again. Please feel free to contact me personally if there is anything you think we could have done better. We care about you and truly want your stay to be the best. I want to thank you personally for taking time out of your day to provide us with your feedback. We appreciate how valuable your time is, and we thank you for sharing some of it with us. Your opinion is vital information to us. We wish you safe travels always! Again, thank you and we look forward to seeing you again in the future.

2/10 Terrible

Henry

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Here's what I liked about the property: 1. The front desk clerk at night was nice. She was friendly and apologetic about some of the property failings 2. HVAC worked well. We stayed at a nicer, newer property and had trouble with it. 3. The bathroom shower was good. Tub was clean, non-slip, and good water pressure. Here's the bad. 1. The elevator did not work and we were on the 2nd floor. From the look of the sign on the elevator door, it had been that way for some time. 2. Breakfast was bad. 3. The room was mostly clean but I reached for the hair dryer and it was sticky (gross). I used the one my wife brought along. The property was old, tired, and dated.4. The day staff was creepy. The desk clerk was not friendly. There was an older, Indian gentleman who was especially not friendly and who just stared with what looked like anger and contempt (maybe just his default look). A mentally challenged man insisted on emptying our trash even though we repeatedly told him we were checking out shortly. This is DEFINITELY our last stay at a Days Inn PERIOD.
Stayed 1 night in Jan 2024
Response from Kim on Feb 6, 2024
Thank you for allowing Days Inn of Dyersburg to serve you. We love our guests and always want you to feel at home when you are here with us. Our goal is for you to feel like family so you want to return again and again. Please feel free to contact me personally if there is anything you think we could have done better. I do apologize about the elevator. We are working relentlessly to try to get it up and going. However, we are at the mercies of the elevator company and those they are working with. I want to thank you personally for taking time out of your day to provide us with your comments. We appreciate how valuable your time is, and we thank you for sharing some of it with us. Your feedback is vital information to us. We wish you safe travels always! Again, thank you and we look forward to seeing you again in the future.

8/10 Good

everett

Travelled with partner
Liked: Property conditions & facilities
Served our purpose well. Not much of a breakfast but didn’t expect any so that was a surprise.
Stayed 1 night in Jan 2024
Response from Kim on Feb 2, 2024
Thank you for allowing Days Inn of Dyersburg to serve you. We love our guests and always want you to feel at home when you are here with us. Our goal is for you to feel like family so you want to return again and again. Please feel free to contact me personally if there is anything you think we could have done better. We care about you and truly want your stay to be the best. I want to thank you personally for taking time out of your day to provide us with your feedback. We appreciate how valuable your time is, and we thank you for sharing some of it with us. Your opinion is vital information to us. We wish you safe travels always! Again, thank you and we look forward to seeing you again in the future.

10/10 Excellent

Israel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Kim on Jan 29, 2024
Thank you for allowing Days Inn of Dyersburg to serve you. We love our guests and always want you to feel at home when you are here with us. Our goal is for you to feel like family so you want to return again and again. Please feel free to contact me personally if there is anything you think we could have done better. We care about you and truly want your stay to be the best. I want to thank you personally for taking time out of your day to provide us with your feedback. We appreciate how valuable your time is, and we thank you for sharing some of it with us. Your opinion is vital information to us. We wish you safe travels always! Again, thank you and we look forward to seeing you again in the future.

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kim on Jan 29, 2024
Thank you for allowing Days Inn of Dyersburg to serve you. We love our guests and always want you to feel at home when you are here with us. Our goal is for you to feel like family so you want to return again and again. Please feel free to contact me personally if there is anything you think we could have done better. We care about you and truly want your stay to be the best. I want to thank you personally for taking time out of your day to provide us with your feedback. We appreciate how valuable your time is, and we thank you for sharing some of it with us. Your opinion is vital information to us. We wish you safe travels always! Again, thank you and we look forward to seeing you again in the future.

8/10 Good

Michael

Stayed 1 night in Jan 2024
Response from Kim on Jan 29, 2024
Thank you for allowing Days Inn of Dyersburg to serve you. We love our guests and always want you to feel at home when you are here with us. Our goal is for you to feel like family so you want to return again and again. Please feel free to contact me personally if there is anything you think we could have done better. We care about you and truly want your stay to be the best. I want to thank you personally for taking time out of your day to provide us with your feedback. We appreciate how valuable your time is, and we thank you for sharing some of it with us. Your opinion is vital information to us. We wish you safe travels always! Again, thank you and we look forward to seeing you again in the future.

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Typical Days Inn, older setup, definitely not modern. Was clean and service was great, all around a good stay, just needs updating.
Stayed 3 nights in Dec 2023
Response from Kim on Jan 2, 2024
Thank you for allowing Days Inn of Dyersburg to serve you. We love our guests and always want you to feel at home when you are here with us. Our goal is for you to feel like family so you want to return again and again. Please feel free to contact me personally if there is anything you think we could have done better. We care about you and truly want your stay to be the best. I want to thank you personally for taking time out of your day to provide us with your feedback. We appreciate how valuable your time is, and we thank you for sharing some of it with us. Your opinion is vital information to us. We wish you safe travels always! Again, thank you and we look forward to seeing you again in the future.

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were treated exceptional well.. House keeping was wonderful!! They came in everyday cleaned replenished towels and coffee. Alway checked to see when they could come without disrupting us..
Stayed 3 nights in Dec 2023
Response from Kim on Jan 2, 2024
Thank you for allowing Days Inn of Dyersburg to serve you. We love our guests and always want you to feel at home when you are here with us. Our goal is for you to feel like family so you want to return again and again. Please feel free to contact me personally if there is anything you think we could have done better. We care about you and truly want your stay to be the best. I want to thank you personally for taking time out of your day to provide us with your feedback. We appreciate how valuable your time is, and we thank you for sharing some of it with us. Your opinion is vital information to us. We wish you safe travels always! Again, thank you and we look forward to seeing you again in the future.

6/10 Okay

Mark

Travelled with partner
Disliked: Amenities, property conditions & facilities
After seeing the 8.2 customer rating and the pics online, decided to take a chance on this property. Bad decision. Not sure if the pics were of 1 remodeled room but the room we stayed in was not good. The sink in the...entry of the room, leaked like crazy around the base of the spout. Carpet was dirty and we actually thought about getting a refund and finding another place to stay but it was so late and we were exhausted from the days drive that we just stayed. Will be the last time we stay at this hotel and won't even consider any hotels in that area which is not a safe area.
Stayed 1 night in Dec 2023
Response from Kim on Jan 2, 2024
Thank you for choosing Days Inn for your lodging. We love our guests and it is a privilege to be able to serve you. You are our number one priority, so I would like to apologize for the fact that you were not completely satisfied with your stay. Please know, we were preparing for a full remodel when our elevator went out and took precedence. However, we have geared everything back up and have been working diligently to get everything done to approved brand specifications. We are excited about the changes to come and hope you will love them. Please know, we are committed to providing our guests with the highest quality services and facilities possible and pride ourselves on our cleanliness. Thank you very much for taking the time to provide us with your comments. Guest feedback is crucial! This is the tool we use to monitor how we are doing and where we can improve. I know your time is valuable and want to personally thank you for giving some to us. Again, thank you for staying with us and I apologize we did not meet your expectations. Hopefully you will give us another opportunity to get it right. We wish you safe travels everywhere you may go.

10/10 Excellent

Marlon

Stayed 1 night in Dec 2023
Response from Kim on Jan 29, 2024
Thank you for allowing Days Inn of Dyersburg to serve you. We love our guests and always want you to feel at home when you are here with us. Our goal is for you to feel like family so you want to return again and again. Please feel free to contact me personally if there is anything you think we could have done better. We care about you and truly want your stay to be the best. I want to thank you personally for taking time out of your day to provide us with your feedback. We appreciate how valuable your time is, and we thank you for sharing some of it with us. Your opinion is vital information to us. We wish you safe travels always! Again, thank you and we look forward to seeing you again in the future.

8/10 Good

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tennessee nice!
The gal working the evening desk was exceptionally nice, seriously! It was so refreshing after just completing a 15 hour drive up from southern Florida.
Stayed 1 night in Dec 2023
Response from Kim on Jan 2, 2024
Thank you very much for allowing Days Inn of Dyersburg to serve you. We love our guests, and it is our number one goal to make you feel like family while you are here with us. To me, customer service is top priority, and I am excited to read your review and find not only did we meet our goals, but we met (and hopefully exceeded) your expectations.Thank you very much for taking the time to write your review. Guest feedback is the most crucial tool we have. This is what lets us know if we are meeting our goals and our guest’s expectations and if not what we need to improve on.I do hope you had a safe journey home and hope you will come back to see us if you are ever back in our little town. The only thing I love more than meeting new people is seeing a familiar face.Again, thank you so much.

6/10 Okay

Nicole

Travelled with family
Ok
Response from Kim on Feb 6, 2024
Thank you for allowing us to serve you. We love our guests and always want you to feel at home when you are here with us. It saddens me to see your rating and find that you were not completely satisfied with your stay. I invite you to contact me directly to give me a little more detail about your experience and what we can do to ensure in the future you have the best stay possible. You are extremely important to us. We always want to encourage our guests to immediately let us know of any problems or concerns they may have. If you are unsatisfied with your room, we are always happy to move you to another room if available. We are committed to providing our guests with the highest quality services and facilities possible and pride ourselves on our cleanliness. We are here to serve you, and I apologize tremendously that we seemed to have failed on our key attributes for you. Again, I am very sorry you may have experienced problems, and I greatly apologize again for any inconvenience.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kim on Jan 2, 2024
Thank you very much for allowing Days Inn of Dyersburg to serve you. We love our guests, and it is our number one goal to make you feel like family while you are here with us. To me, customer service is top priority, and I am excited to read your review and find not only did we meet our goals, but we met (and hopefully exceeded) your expectations.Thank you very much for taking the time to write your review. Guest feedback is the most crucial tool we have. This is what lets us know if we are meeting our goals and our guest’s expectations and if not what we need to improve on.I do hope you had a safe journey home and hope you will come back to see us if you are ever back in our little town. The only thing I love more than meeting new people is seeing a familiar face.Again, thank you so much.

6/10 Okay

Richard

Travelled with partner
Elevator was broken and breakfast was pretty lame. A below average place to stay.
Stayed 1 night in Nov 2023

6/10 Okay

John

Travelled with partner
Broken elevator.
Stayed 2 nights in Nov 2023

2/10 Terrible

Amy

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Elevator was broken, roaches in dining area, power went out in dining area while cooking due to overloaded circuits. We heard the night before we came there was a fight with blood everywhere. Not safe.
Stayed 2 nights in Nov 2023

8/10 Good

Makenna

Stayed 1 night in Nov 2023
Response from Kim on Jan 2, 2024
Thank you for allowing Days Inn of Dyersburg to serve you. We love our guests and always want you to feel at home when you are here with us. Our goal is for you to feel like family so you want to return again and again. Please feel free to contact me personally if there is anything you think we could have done better. We care about you and truly want your stay to be the best. I want to thank you personally for taking time out of your day to provide us with your feedback. We appreciate how valuable your time is, and we thank you for sharing some of it with us. Your opinion is vital information to us. We wish you safe travels always! Again, thank you and we look forward to seeing you again in the future.

2/10 Terrible

Johnisha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unclean had bedbugs i want refund
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good night 's sleep and basically quiet.
Stayed 3 nights in Nov 2023

8/10 Good

Daymar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I have stayed here a couple of times. It’s convenient and clean. Some of the furniture could use replacing but otherwise pretty much clean and quiet. Having access to some coffee and breakfast food available early is nice too.
Stayed 2 nights in Nov 2023

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

4/10 Poor

STEPHEN, st. louis

Liked: Cleanliness, staff & service, property conditions & facilities
As a tour leader, I can’t stand having to check in every room. Please figure out how to do it all at once.
Stayed 1 night in Nov 2023

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service
Just travelling through
We stayed one night and the room was clean. The beds say Queen but it looks more like a full. Didn’t realize it was next to a gas station until I got there. Overall it was good. Staff was really nice.
Stayed 1 night in Nov 2023

10/10 Excellent

Charles, savanna

Liked: Cleanliness, property conditions & facilities
Great location
Stayed 1 night in Nov 2023

8/10 Good

JAMES

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Sharon

Travelled with partner
Very pleasant staff and clean rooms, have stayed there on a couple previous occasions!
Stayed 1 night in Oct 2023
Response from Kim on Oct 24, 2023
Thank you very much for allowing Days Inn of Dyersburg to serve you. We love our guests, and it is our number one goal to make you feel like family while you are here with us. To me, customer service is top priority, and I am excited to read your review and find not only did we meet our goals, but we met (and hopefully exceeded) your expectations.Thank you very much for taking the time to write your review. Guest feedback is the most crucial tool we have. This is what lets us know if we are meeting our goals and our guest’s expectations and if not what we need to improve on.I do hope you had a safe journey home and hope you will come back to see us if you are ever back in our little town. The only thing I love more than meeting new people is seeing a familiar face.Again, thank you so much.

10/10 Excellent

Keith

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Staff, friendly, courteous, knowledgeable. A good value for a quick stay.
Stayed 1 night in Oct 2023
Response from Kim on Oct 24, 2023
Thank you very much for allowing Days Inn of Dyersburg to serve you. We love our guests, and it is our number one goal to make you feel like family while you are here with us. To me, customer service is top priority, and I am excited to read your review and find not only did we meet our goals, but we met (and hopefully exceeded) your expectations.Thank you very much for taking the time to write your review. Guest feedback is the most crucial tool we have. This is what lets us know if we are meeting our goals and our guest’s expectations and if not what we need to improve on.I do hope you had a safe journey home and hope you will come back to see us if you are ever back in our little town. The only thing I love more than meeting new people is seeing a familiar face.Again, thank you so much.

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place great location friendly staff
Stayed 6 nights in Oct 2023
Response from Kim on Oct 19, 2023
Thank you very much for allowing Days Inn of Dyersburg to serve you. We love our guests, and it is our number one goal to make you feel like family while you are here with us. To me, customer service is top priority, and I am excited to read your review and find not only did we meet our goals, but we met (and hopefully exceeded) your expectations.Thank you very much for taking the time to write your review. Guest feedback is the most crucial tool we have. This is what lets us know if we are meeting our goals and our guest’s expectations and if not what we need to improve on.I do hope you had a safe journey home and hope you will come back to see us if you are ever back in our little town. The only thing I love more than meeting new people is seeing a familiar face.Again, thank you so much.

10/10 Excellent

Hilary

Travelled with partner
Disliked: Property conditions & facilities
Shower was broken. Room was not cleaned while out around town. Had to ask for towels.
Stayed 2 nights in Oct 2023
Response from Kim on Oct 19, 2023
Thank you for allowing us to serve you. We love our guests and always want you to feel at home when you are here with us. We always want to encourage our guests to immediately let us know of any problems or concerns they may have. If you are unsatisfied with your room, we are always happy to move you to another room if available. We are committed to providing our guests with the highest quality services and facilities possible and pride ourselves on our cleanliness. We are here to serve you, and I apologize tremendously that we seemed to have failed on our key attributes for you. Again, I am very sorry you may have experienced problems, and I greatly apologize again for any inconvenience.

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive and helpful.
Stayed 1 night in Oct 2023
Response from Kim on Oct 19, 2023
Thank you very much for allowing Days Inn of Dyersburg to serve you. We love our guests, and it is our number one goal to make you feel like family while you are here with us. To me, customer service is top priority, and I am excited to read your review and find not only did we meet our goals, but we met (and hopefully exceeded) your expectations.Thank you very much for taking the time to write your review. Guest feedback is the most crucial tool we have. This is what lets us know if we are meeting our goals and our guest’s expectations and if not what we need to improve on.I do hope you had a safe journey home and hope you will come back to see us if you are ever back in our little town. The only thing I love more than meeting new people is seeing a familiar face.Again, thank you so much.