Mini-fridge, microwave
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Reviews of The Junction Hotel and Hostel

2.5 out of 5
The Junction Hotel and Hostel
2202 Main Avenue, Durango, CO

Reviews

6.4
Rating 10 - Excellent. 2 out of 8 reviews" "
Rating 8 - Good. 1 out of 8 reviews" "
Rating 6 - Okay. 2 out of 8 reviews" "
Rating 4 - Poor. 2 out of 8 reviews" "
Rating 2 - Terrible. 1 out of 8 reviews" "

6.4/10

Cleanliness

7.6/10

Staff & service

4.0/10

Amenities

5.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Aine

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place needs some updating. The bathroom had a gnat issue and the grout had some black mold. the bathroom door could use a paint job and the chair in the room was old and gross with stains. There was no remote for the TV and the initial room we checked into had not been cleaned so beds were unmade and garbage in the room. Front desk staff was great to solve the room problem and remote issue but this place definitely needs some updating and deep cleaning. There were some drunk and noisy clientele in the other rooms but also saw some nice people.
Stayed 1 night in May 2024
Response from Molly on May 26, 2024
Hi Aine, Thank you for taking the time to leave us a review. We are so sorry your stay did not meet your expectations, they did not meet ours either. We have determined the system error that lead dirty rooms to be marked clean and corrected the issue so it does not happen again. The guests who were loud were asked to leave the property as we take safety very importantly and they will not be back. Please feel free to contact us directly so we can make the cleanliness and pain-job issue up to you as we do not believe this is acceptable on our end.Thank you.

6/10 Okay

Kristi

Disliked: Cleanliness, staff & service
You have to care to make it right. Lost food. Didn’t know how to find sheets. Who knows how to be right in low income housing. And hostels.
Stayed 1 night in May 2024

4/10 Poor

Jessie

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Not particularly clean
Stayed 1 night in May 2024

6/10 Okay

kevin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and easy
Stayed 1 night in May 2024
Response from Collin P. - Property Manager on May 14, 2024
Thank you for sharing your experience here with us! We are glad to hear that you enjoyed your stay and hope that we will see you again in the future. Thank you for choosing The Junction and have a great summer!