Front of property - evening/night

Reviews of Sun Hao International Hotel

3.5 out of 5
Sun Hao International Hotel
No. 35, Douliu 5th Rd., Douliou, Yunlin County

Reviews

8.2

Very good

Rating 10 - Excellent. 151 out of 446 reviews" "
Rating 8 - Good. 197 out of 446 reviews" "
Rating 6 - Okay. 68 out of 446 reviews" "
Rating 4 - Poor. 18 out of 446 reviews" "
Rating 2 - Terrible. 12 out of 446 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Garret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish the pool hours were better during the weekday.
Stayed 4 nights in Apr 2024

6/10 Okay

Joseph Seng Kee, Subang Jaya

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Not an International hotel acclaimed due to 1. Room not equipped with 220V sockets and TV channels dont even have int'l channels 2. Breakfast spread serves more local.taste
Stayed 2 nights in Apr 2024

6/10 Okay

MINGHSIEN

Stayed 2 nights in Feb 2024

10/10 Excellent

Steffi

Stayed 2 nights in Feb 2024

10/10 Excellent

Huaichien

Stayed 3 nights in Jan 2024

10/10 Excellent

TI HUA

Stayed 1 night in Jan 2024

8/10 Good

Chun Hsiang

Stayed 2 nights in Dec 2023

8/10 Good

LAN-TING

Stayed 1 night in Dec 2023

10/10 Excellent

HSIANG-HAN

Stayed 1 night in Nov 2023

10/10 Excellent

Cheng-Ding

Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveller

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常糟糕的入住經驗
入住房間就發現地板有使用過的醫療棉球,而且是在極為明顯的地方,當下撥打給櫃檯請他協助處理換房,用了今天客滿的理由來搪塞,後面才說請房務過來處理,房務進房外出鞋沒脫直接踏進房內不說,醫療棉球也直接徒手撿起,一點衛生觀念都沒有,全程沒有收到飯店方的任何致歉,連房間都是我們強烈要求下才更換的。 隔天早上用早餐的時候,請了服務人員準備兒童座椅,對方當著我的面先拿給後面剛進來的媽媽,跟我說對方小孩比較小,大家都是媽媽我可以體諒,問題是我先提出我的需求耶!!!然後走了一圈再回來跟我說目前兒童座椅都有人使用無法提供,用餐過程也一直被打斷詢問是否能收拾,但我還在用該盤餐點欸,如果這麼趕著下班要不要每房都提供固定餐點,使用拋棄式餐具就不會耽誤你們下班時間
Stayed 1 night in Sep 2023

10/10 Excellent

SIYI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE location
very convenient location for me to stay~
Stayed 1 night in Sep 2023

8/10 Good

YINGSHAN

Stayed 1 night in Aug 2023

8/10 Good

WEICHIEH

Stayed 1 night in Jul 2023

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Yishan

Stayed 1 night in Jun 2023

8/10 Good

Shu Chuan

Stayed 1 night in Jun 2023

6/10 Okay

chao-ken

Stayed 2 nights in Jun 2023

8/10 Good

WEN CHUN

Stayed 1 night in Jun 2023

8/10 Good

Feng Ying

Stayed 1 night in May 2023
Response from 營運部 on Jun 10, 2023
致貴賓 Feng Ying 您好:感謝您的蒞臨與支持您的鼓勵是我們進步的動力並祝您 鴻兔大展 萬事如意三好國際酒店敬上

6/10 Okay

Yen Jen

Stayed 1 night in Apr 2023
Response from 營運部 on Jun 10, 2023
致貴賓 Yen Jen 您好:感謝您的蒞臨與支持並祝您 鴻兔大展 萬事如意三好國際酒店敬上

8/10 Good

Lauren

Stayed 1 night in Apr 2023
Response from 營運部 on Jun 10, 2023
致貴賓 Lauren 您好:感謝您的蒞臨與支持您的鼓勵是我們進步的動力並祝您 鴻兔大展 萬事如意三好國際酒店敬上

10/10 Excellent

Chris

Stayed 1 night in Apr 2023
Response from 營運部 on Jun 10, 2023
致貴賓 Chris 您好:感謝您的蒞臨與支持您的鼓勵是我們進步的動力我們會持續加油的並祝您 萬事如意 平安喜樂三好國際酒店敬上

6/10 Okay

Yung shu

Stayed 1 night in Apr 2023

8/10 Good

Hsiao-Yi

Stayed 1 night in Apr 2023

8/10 Good

Yuchun

Stayed 1 night in Apr 2023

8/10 Good

CHIH-PING

Stayed 1 night in Apr 2023

6/10 Okay

TSUNG YING

Stayed 1 night in Apr 2023

10/10 Excellent

Jiue yu

Stayed 1 night in Mar 2023

10/10 Excellent

Noah

Stayed 1 night in Mar 2023

6/10 Okay

Hsing Ning

Stayed 1 night in Mar 2023

10/10 Excellent

Chewei

Stayed 1 night in Mar 2023

2/10 Terrible

Jung Shian

Stayed 2 nights in Feb 2023

8/10 Good

Nai-Wu

Stayed 1 night in Feb 2023

10/10 Excellent

CHIUNG YAO

Stayed 1 night in Jan 2023
Response from 營運部 副總 on Feb 5, 2023
親愛的CHIUNG YAO您好:感謝您的蒞臨並祝您 鴻兔大展 萬事如意三好國際酒店全體同仁敬上

6/10 Okay

TAO-PEN

Stayed 1 night in Jan 2023
Response from 營運部 副總 on Feb 5, 2023
親愛的 TAO-PEN 您好:感謝您的蒞臨並祝您鴻兔大展 萬事如意三好國際酒店全體同仁敬上

8/10 Good

YI LING

Stayed 1 night in Jan 2023
Response from 營運部 副總 on Feb 5, 2023
親愛的 YI LING 您好:感謝您的蒞臨並祝您鴻兔大展 萬事如意三好國際酒店全體同仁敬上

6/10 Okay

Min-feng

Stayed 2 nights in Jan 2023
Response from 營運部 副總 on Feb 5, 2023
親愛的 Min-feng 您好:感謝您的蒞臨並祝您鴻兔大展 萬事如意三好國際酒店全體同仁敬上

10/10 Excellent

GI AN

Stayed 1 night in Jan 2023
Response from 營運部 副總 on Feb 5, 2023
親愛的GI AN 您好:感謝您的蒞臨並祝您鴻兔大展 萬事如意三好國際酒店全體同仁敬上

8/10 Good

Ming-te

Stayed 2 nights in Jan 2023
Response from 營運部 副總 on Feb 5, 2023
親愛的 Ming-te 您好:感謝您的蒞臨並祝您鴻兔大展 萬事如意三好國際酒店全體同仁敬上

10/10 Excellent

Jiue yu

Stayed 1 night in Jan 2023
Response from 營運部 副總 on Feb 5, 2023
親愛的 Jiue yu 您好:感謝您的蒞臨並祝您鴻兔大展 萬事如意三好國際酒店全體同仁敬上

10/10 Excellent

John

Stayed 1 night in Jan 2023
Response from 營運部 副總 on Feb 5, 2023
親愛的ohn 您好:感謝您的蒞臨並祝您鴻兔大展 萬事如意三好國際酒店全體同仁敬上

8/10 Good

Ya-ling

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Money for its value
A nice place to rest... since there aren't many TV channel options. :D Nice bed! Breakfast buffet is not very international.
Stayed 1 night in Sep 2022
Response from 營運部 副總 on Sep 22, 2022
Dear Ya-ling good day:Thank you for visiting Sun Hao International Hotel.We will convey your opinion to the relevant departmentsand wish you all the best, peace and joyAll colleagues of Sun Hao International Hotel

10/10 Excellent

Huiwen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
surprise me when I was there, It’s super nice and clean
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from m on Jan 16, 2020
親愛的貴賓 您好 感謝您給予飯店品質與客房相關的評價,對我們是一大鼓舞。我們將努力追求高品質的顧客服務,期待您下一次的光臨,謝謝您

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from RESERVATION -M on Apr 30, 2019
親愛的貴賓 您好 感謝您給予飯店品質與客房相關的評價,對我們是一大鼓舞。我們將努力追求高品質的顧客服務,期待您下一次的光臨,謝謝您

8/10 Good

Choo

Liked: Cleanliness
Room for improvement
I think this is one of the presentable hotel in Douliu area. The hotel location is not great if you do not have a car. it is just beside the baseball stadium. Nothing much to do. Room was ok. When we check in the room, it was not ready and we need to wait. At that time is about 2pm afternoon. Hotel offer new parking but if you return late to the hotel, the parking space is limited. I didn't take the breakfast as I was told that breakfast was 6 to 10:30am. But when I went there around 9:50am, the staff already start keeping the food. So end up didn't take any breakfast. Overall, just a average hotel but I guess is the best around this area.
Stayed 1 night in Mar 2019
Response from RESERVATION –G on Mar 22, 2019
親愛的貴賓 您好 感謝您給予客務接待服務。13F穗玥百匯自助式早餐,用餐時間為06:30~10:00,入住服務未能達到貴賓滿意的期望,我們深感抱歉,目前已將您的寶貴意見提供予相關部門進行檢討與改善,我們將努力追求高品質的顧客服務,期待您下一次的光臨,謝謝您。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from RESERVATION-J on Nov 16, 2018
親愛的貴賓 您好 感謝您給予飯店整體的極高評價,對我們是一大鼓舞。我們將努力追求高品質的顧客服務,期待您下一次的光臨,謝謝您。

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Not that clean... Have dust on the wall, it's very outdated for a hotel not even 10 years old. Broken water faucet...
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort