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Very unsatisfactory, unsanitary, mold and not safe ect.... person at front counter said it would be refunded to our credit card. WE HAVE NOT RECEIVED AS OF YET.
The room we were given IS OLD, OUTDATED GRIMEY AND NEEDS TO BE CLOSED DOWN. I asked for a different room and was told he had none. We went to eat, came back and i really could not stay there. FlOors need sweeping and mopping. Bugs in bed and ac leaking. Blanket had holes in it and hair on bed. Checked in at 430pm and out by 830 pm after we came back from dinner.. no we did not stay. Took that 3 hours there and 3 hrs back home. I want a refund asap. Thank u.
P. THAMES
Very respectable level of privacy which I truly appreciate
Tremayne
Stayed 1 night in Apr 2024
4/10 Poor
Ashley
Travelled with partner
Apr 21, 2024
Liked: Staff & service, amenities
My husband and I got the room for the weekend for my birthday just to get some quiet from kids and relax in the jetted tub. We knew that the hotel was not a 5 star as we have stayed there before and we know the area. The people staying around us were acting very sketchy like they were on something and there was a lot traffic coming and going all hours of the night. There was constant movement of furniture all hours of the night and bumping around. So much for just a quiet time away from home....
It was just truly amazing that the room that we stayed in was extremely dirty! I don’t mind staying in an expensive hotels I would rather do that, but the room we stayed in was extremely filthy, and that really makes no sense for that room not to have been cleaned!
Remonja
Stayed 1 night in Apr 2024
2/10 Terrible
Amber
Apr 15, 2024
Amber
Stayed 2 nights in Apr 2024
2/10 Terrible
Katelyn
Travelled with family
Apr 11, 2024
They gave us a room with a broken window and was supposed to be “non-smoking” and smelt like someone chain smoked 3 cartons of cigarettes before we got there. If i could have given them a 0 i would.
Katelyn
Stayed 1 night in Apr 2024
6/10 Okay
James
Travelled with partner
Apr 8, 2024
Liked: Cleanliness, staff & service
We booked a queen room which was clean and comfortable but very small with no sofa or table.
Staff offered to change second day stay to a room with a sofa and table.
No stopper for the jacuzzi tub. The refrigerator would not stay cold due to door not closing. Called several times about getting something done about it. Never got anything done the two days i was there. Had a toilet paper wrapper over one of the lights in the room. The smoke detector was just hanging off the wall. The staff were friendly for the most part. Wouldn't say i would pay the same amount for the room again. The pictures on the booking site is way different from the actual look of the room. Wasn't even the same jacuzzi tub at all. The tile around the heart shaped jacuzzi tub was busted up. Not neat/nice looking could be made more appealing. False advertisement.
I would recommend this place to budget conciense people. Staff was friendly and helpful. Room was squeaky clean. Bed was average. No coffee maker in the room but free coffee in lobby. A little dated from the outside but no complaints for the money.
It was wonderful, service was great check in was quick n friendly
Randall
Stayed 1 night in Feb 2024
2/10 Terrible
James
Feb 14, 2024
James
Stayed 1 night in Jan 2024
4/10 Poor
Savanna
Travelled with partner
Feb 10, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Got a single non smoking room, walked in and it smelled like a cigarette. Pictures are deceiving, the bed was very thin and uncomfortable. No complimentary breakfast like expedia said, only very bad coffee. Tje staf was very polite though.
No breakfast like advertised on the web, coffee only, ran out of creamer and took 5 days to get more . First room was trash, TV didn't work, and toilet was loose from the floor, door wouldn't close tight enough to lock it, asked for another room and after 5 hours was given one, which was much better
I checked in went to get my nails done and booked a different hotel and when done checked right out.
The room had bare floors no carpet, the appliances and furniture were dated from the early 80's and dirty has hell.
The hotel and room reminded me of a "trap house" If you dont know what that is its a generally a place you go to sell, buy or do drugs or you take a $20 hooker too
By far one of the worst stays I have stayed at. The room was filthy, smelled of mold and cigarette smoke even though I was told it was a non smoking room as I requested. The bedding had stains on it and hair allover. I reserved it for two nights while I was in town visiting family could not stay the second night. I would not have stayed the one night if I hadn’t been completely exhausted from the trip.
Horrible paint off the walls microwave nasty very small tv I think they gave me the worst room they had I went to the office asked for another room he said to me that's what I paid for.sad
The property had mold growing in the bathroom, there were roaches, it smelled dirty and the furniture was ripped and torn. Also it was advertised that there is breakfast and all was offered was coffee.