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Reviews of Super 8 by Wyndham Cotulla TX

2 out of 5
Super 8 by Wyndham Cotulla TX
669 N Baylor Ave, Cotulla, TX

Reviews

6.8
Rating 10 - Excellent. 22 out of 72 reviews" "
Rating 8 - Good. 16 out of 72 reviews" "
Rating 6 - Okay. 14 out of 72 reviews" "
Rating 4 - Poor. 12 out of 72 reviews" "
Rating 2 - Terrible. 8 out of 72 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lois L

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the BEST Super 8 Motel that I have ever been to! The staff here is friendly, professional, and went above and beyond to help me. The rooms are clean and well stocked with everything needed. The outside areas are clean and visually very nice. Besides having the best restaurant in town just across the street. Highly recommend!! Thank you for such a great experience! Have had a wonderful stay here!
Stayed 1 night in Oct 2023

4/10 Poor

Chris

Stayed 1 night in Oct 2023

2/10 Terrible

Carlos

Disliked: Staff & service
Breakfast not included as advertised, the only reason i booked it was because the price included de Breakfast.
Stayed 1 night in Sep 2023

6/10 Okay

Marlon

Stayed 2 nights in Aug 2023

6/10 Okay

Melissa

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The AC and beds were good enough however, when I picked up a pillow, I was scared by some sort of bug that looked like a big ant but was not. It was like a light brown sugar color. Anway, the vanity was clean but, carpet was a little unclean and, there was dirt and grime piling up on some of the wall outlets which was unappealing. There were no hangers in the closet and the closet itself and several drawers look rather tattered. There were no luggage rack(s) available to use; no line cord for the telephone and, no small shampoo bottles available. There were old key cards left in nightstand drawer and you could just tell that things like a notepad kept getting recycled. The front door was dirty as were other motel room doors that looked worn or even kicked on/in. The bath towels were so thin I first mistook them for hand towels. In short, things were skimpy, frumpy, lacking and questionable at best. We probably wouldn't re-book unless it was made available for <$45 out the door.
Stayed 1 night in Jul 2023

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manger was so awesome and nice! He went out and beyond for my stay. Just didn't like the water bugs, outside but other than that it was a good stay.
Stayed 2 nights in Sep 2022

4/10 Poor

Tim

Business traveller
Disliked: Cleanliness, property conditions & facilities
Run for your life
Went inside the room it was 87° inside the room and it was full of cockroaches.
Stayed 1 night in Sep 2022

6/10 Okay

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
No hot breakfast like the advertised. Don’t clean t he e rooms every day
Stayed 4 nights in Aug 2022

8/10 Good

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2022

8/10 Good

Beverly

Stayed 1 night in May 2022

4/10 Poor

Isabel

Disliked: Amenities
Stayed 1 night in Jan 2022

8/10 Good

Vincent

Stayed 2 nights in Sep 2021

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moving on
Very quiet place but a lower price would help a bit more
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2021

2/10 Terrible

James

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nasty lace
The place was not clean floors was very nasty sheets was dirty
Stayed 1 night in Jan 2021

10/10 Excellent

Mona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

KAREN J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok for a one night stay
Stayed 1 night in Jul 2020

4/10 Poor

Edward

Stayed 1 night in Jun 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Wouldn’t recommend
Front desk guy didn’t inform my family and I of WiFi password on the key holder or about the complimentary breakfast. Our first room had a broken AC, broken fridge, broken lamp. Had to move to different room. Also when cleaning people came in the mornings they cleaned my dads room and left the doors wide open and they were on the other side of the hotel, my dads stuff was left my the door all open. Had to shut the door myself to keep my dads stuff safe. Also bath tub drain takes the hours to fully drain.
Stayed 2 nights in Mar 2020

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from General manager on Feb 26, 2020
thank you very much we really appreciate your business & your feedback

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was charged 4 times by hotel aside from being charged by orbitz
Stayed 1 night in Jan 2020

10/10 Excellent

Delbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was very good. The facility was clean. The bed was very comfortable
Stayed 1 night in Jan 2020
Response from General Manager on Feb 26, 2020
Thank you for your business we really appreciate your feedback

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. Service, cleanliness, and the hotel is very safe
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness
Stayed 1 night in Aug 2019

10/10 Excellent

samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Very nice place with great service. Cleam and friendly
Stayed 1 night in Aug 2019

4/10 Poor

Nicholas

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
When I checked into this room the AC had not been turned on all day and took over 4 hours to cool room to a comfortable temperature. I found a cricket in my room that I had to get rid of myself, and pillows were worn and dingy. Apart from all of that, I was double charged by the hotel for the price of a room on my credit card separately from the expedia expense! And I still have not received the rrfund from the charge several weeks later
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness
I’ll probably look for another hotel in the area !
Stay was less than up to par, the room was ok but the plumbing in the showers needed attention, and the other room was infested with roaches.
Stayed 5 nights in Jul 2019

6/10 Okay

Verified traveller

Business traveller
Booked in the wrong city and called a couple hours later to cancel but could not. Just be more careful than I. Very few hotels are lenient and understand.
Stayed 1 night in Jul 2019

6/10 Okay

C

Disliked: Staff & service
No swimming pool hot as hell in the room the air c
Stayed 2 nights in Jun 2019

8/10 Good

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
The room was a good size and clean.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for the price
Good price and clean room. Bed was comfortable and a/c worked great! Would definitely stay here again!
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Service was good room was very clean
Stayed 1 night in Dec 2018
Response from General Manager on Jan 1, 2019
Thank you very much really Appreciate your business

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Hotel room was wore out. Towels and linen was wore out.
Stayed 1 night in Sep 2018

4/10 Poor

Jesus, cotulla

Disliked: Staff & service, property conditions & facilities
Horrible
Front desk clerk asked how many people would stay even after booking online and made sure he said if more than the people on here stay you will be charged double. Given it was 1am and i just wanted to rest i had to take my dad to mx in order for us not to be charged for 1 additional person who was leaving in a few hrs never again will i stay there.Parking is horrible no parking or very little parking breakfast only if you go super early by 8 there's nothing left very dissapointed.
Stayed 3 nights in Aug 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Sucked!!
The sheets had a foul odor,also breakfast was bad,the coffe creamer was lumpy,and the selection sucked. Will not stay here again.
Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

4/10 Poor

Herman W.

Liked: Cleanliness, staff & service, property conditions & facilities
Could have been better !
The room was clean and had fridge, microwave, etc. great...but the towels are to small, and no iron. The other guests that were staying there were a bit rowdy. People socializing outside their rooms around midnight, and Motorcycles at 9:00 AM not good.
Stayed 1 night in Mar 2018

4/10 Poor

john, rockport, TX

Liked: Staff & service, property conditions & facilities
Pet fees change depending on disaster and demand
Pet fee went from 10 dollars a night per pet to 25 dollars. Room rate was decent.
Stayed 3 nights in Aug 2017

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we got in the AC was not working properly but they took care of it immediately
Stayed 1 night in May 2017

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ssuper super 8
great place @ great place. clean and friendly staff.

8/10 Good

Bob, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied with this choice!
For the price we paid, we were very happy with our room and our stay!

4/10 Poor

Charley

Liked: Staff & service
Disliked: Room comfort
Hard beds, early interruption for cleaning even with do not disturb sign on door and ac does not cool room enough.

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super 8 Wyndham
It has the Super 8 sign, but its a Wyndham Hotel. The Lobby was very nice, which is why I booked it. It must be a very new hotel or recently remodeled. The breakfast was a cook your own waffle machine, sausages, biscuits, coffee and OJ. The room had modern lamps, granite sink top, large screen tv, microwave, fridge. No pool, but I didn't have time for it anyways.

6/10 Okay

Verified traveller

Convenient location
Reserved through Expedia n requested rollaway bed. Motel stated that request was not placed even tho I repeated the request more than once to Expedia. I was not happy!

10/10 Excellent

Corina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD ROOM
BUSINESS ONLY

6/10 Okay

William, Houston, TX

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Warm in South Texas
Our stay was done with a non functioning ac. Compressor didn't come on until after the mgr paid me a visit on my same complaint. The room was uncomfortably warm. He was very apologetic and offered to place us in another hotel in the area. We did not want that because it was getting late when we arrived back at the hotel for the evening. Our room was comped and we were satisfied.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort