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"Everything went great the hotel is out favorite hotel in Oujda, is the only one that you can feel like home staff is always professional and very friendly receiving you at the check in to the check out , Aya at the reception desk she is always treat us with respect and great us with a big smile, sabbath is always nice and welcoming in general all staff and administrators are the best in all hotels we had ever stayed at. Keep being like this and we will coming back . "

"Staff are super polite and friendly. Especially Younis. Value for money and in a very good location not far from the market."

"Good hotel, clean and convenient."

"used as base for work locally"

"The staff, accommodations, settings, cleanliness and communal restaurant continue to be a plus consistently as we stayed in 2013, 2014, 2022 and 2023. At times overcrowding was an issue. This last stay was marred by unacceptable construction noise on bloc 2, story 2. I had to speak to workers and at the desk that not even informing guests of this more than hour long din was just checked unacceptable. "

"Customer service needs work. They seem to have an idea of what 5 stars looks like, but can't seem to execute it. Things were missing from the room (towels, hair dryer) and it took hours to get them. In 3 days our room was never cleaned, though we requested it several times and were assured "right away". No mini bar, no coffee maker or kettle. We moved to a different hotel for the remainder of our stay, and it ended up being cheaper and better."

"Be live collection is the best all inclusive hotel in Saidia , as soon as you enter in the building you feel like home, all staff are always ready to welcome the hotel guests with a big smile and always willing to help. Everything is perfect there, the service, entertainment they are amazing very active group of dancers, the hotel also offers others entertainment and shows, food is top quality, a lot of choices and well prepared. It is my third year coming to this hotel and I will keep coming back…the hotel director is a very responsible boss and is always on top of every matter around the hotel, keep it up wonderful team…"

"Great, hotel is beautiful and staff are very friendly, only negative was the limited of activities because is not summer yet, it is a hotel to relax and enjoy your stay, for younger sister won’t be a good idea, staff are amazing and the treatment feel you very welcome there"

"Horrible resort, the worst experience I ever had in a hotel in the entire world, we had to wait 4 hours for our room be ready and after it when we got in the room floors were wet in the entire room, the bell hop very nice man apologize and told us he will ask the cleaning lady to comeback to go over the floors because the floors got dirty with our shoes, I was there for two nights and she never came, food is very limited if you are not a fan of chicken you won’t have much to eat, drinks are very limited as well and the staff are very rude , I saw a foreign lady yelling to the hotel director in the middle of the lobby, complaining about the hotel service, also the elevator doesn’t work only one near the lobby, I had been in others hotels in Saidia but this was the worse experience I ever had, the bell hop guys are the more professional in the entire hotel, I feel like I threw my money away going to this hotel, to the point I don’t even want to remember the name of it, very disappointed. Bd aware the hotel doesn’t look in reality like it does look in pictures, very small areas and pools , animation is horrible , I don’t know if the management of the hotel that I’m they don’t care or is the staff that are not well oriented. "