Holiday Inn Downtown - Mercy Area, an IHG Hotel
3.0 star property

Hotel with free parking, walk to Community Choice Credit Union Convention Center

Choose dates to view prices

your current months are April, 2024 and May, 2024.
April 2024
May 2024

Holiday Inn Downtown - Mercy Area, an IHG Hotel

Photo gallery for Holiday Inn Downtown - Mercy Area, an IHG Hotel

Exterior
Indoor pool
Exterior
Premium bedding, pillowtop beds, laptop workspace, blackout drapes
Exterior

Overview of Holiday Inn Downtown - Mercy Area, an IHG Hotel

8.2

Very good

Highlight
  • Offers an onsite restaurant. Only 5% of properties have this in Des Moines.

Popular amenities

  • Pool
  • Breakfast available
  • Parking included
  • Free WiFi
  • Gym

Check out the area

1050 6th Ave, Des Moines, IA, 50314
  • Popular LocationWells Fargo Arena9 min walk
  • Popular LocationIowa Events Center10 min walk
  • Popular LocationDrake University3 min drive
  • AirportDes Moines, IA (DSM-Des Moines Intl.)14 min drive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Standard Room, 1 King Bed

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
  • 288 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 288 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Double Beds

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 288 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Queen Beds

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 288 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
  • 388 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Des Moines

Located in Des Moines, Holiday Inn Downtown - Mercy Area, an IHG Hotel is in the city center. Hoyt Sherman Place and Wooly's are cultural highlights and Iowa State Fairgrounds is a popular area attraction. Looking to enjoy an event or a game? See what's going on at Wells Fargo Arena or Iowa Events Center. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Wells Fargo Arena - 9 min walk
  • Iowa Events Center - 10 min walk
  • Des Moines Civic Center - 18 min walk
  • Drake University - 3 min drive
  • Principal Park - 3 min drive

Getting around

  • Des Moines International Airport (DSM) - 15 min drive

Restaurants

  • McDonald's - 7 min walk
  • Northern Vessel - 14 min walk
  • Burger King - 11 min walk
  • Mash + Marrow - 14 min walk
  • Buzzard Billy's Back Bar Lounge - 13 min walk

About this property

Holiday Inn Downtown - Mercy Area, an IHG Hotel

Hotel near Drake University
Located close to Community Choice Credit Union Convention Center and Wells Fargo Arena, Holiday Inn Downtown - Mercy Area, an IHG Hotel provides a free roundtrip airport shuttle, a terrace, and a library. The onsite restaurant, Genevieve Restaurant, features American cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), express check-in, and luggage storage
  • Coffee/tea in the lobby, 4 meeting rooms, and free newspapers
  • Guest reviews speak well of the helpful staff
Room features
All 251 rooms feature comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guests reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Pillowtop mattresses and free rollaway/extra beds
  • Bathrooms with designer toiletries and hair dryers
  • LCD TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 10:30 PM at scheduled times
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM–10:00 AM for a fee: USD 10.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cityscape Lounge
  • Genevieve Restaurant

Things to do

  • Gym
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 8,999 square feet of conference space

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Downtown Mercy Area
Holiday Inn Mercy
Holiday Inn Mercy Hotel
Holiday Inn Mercy Hotel Downtown Area
Holiday Inn Downtown Mercy Area Hotel Des Moines
Holiday Inn Downtown Mercy Area Hotel
Holiday Inn Downtown Mercy Area Des Moines

Frequently asked questions

Does Holiday Inn Downtown - Mercy Area, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Holiday Inn Downtown - Mercy Area, an IHG Hotel?

As of Mar 29, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Downtown - Mercy Area, an IHG Hotel on Mar 31, 2024 start from CA $140.59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Downtown - Mercy Area, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Downtown - Mercy Area, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Downtown - Mercy Area, an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn Downtown - Mercy Area, an IHG Hotel?

Check-out is at 11 AM.

Does Holiday Inn Downtown - Mercy Area, an IHG Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 7:00 AM–10:30 PM at scheduled times.

Where is Holiday Inn Downtown - Mercy Area, an IHG Hotel located?

Located in Downtown Des Moines, this hotel is within a 10-minute walk of Community Choice Credit Union Convention Center, Wells Fargo Arena, and Iowa Events Center. Des Moines Civic Center and Hoyt Sherman Place are also within 1 mi (2 km).

Holiday Inn Downtown - Mercy Area, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 415 out of 1006 reviews" "
Rating 8 - Good. 353 out of 1006 reviews" "
Rating 6 - Okay. 142 out of 1006 reviews" "
Rating 4 - Poor. 58 out of 1006 reviews" "
Rating 2 - Terrible. 38 out of 1006 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

David, Concord

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a comfort to know that quality is good, predictable and no surprises
Stayed 1 night in Mar 2024

6/10 Okay

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Our room was hot the air wasn't working. The lady at the front desk offered us a fan and said to crack the window open.
Stayed 1 night in Mar 2024

4/10 Poor

Carl

Stayed 1 night in Mar 2024

8/10 Good

Ryan M

Stayed 2 nights in Feb 2024

8/10 Good

Annie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy, helpful, and the shuttle was a great perk.
Stayed 1 night in Feb 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was what we had hope for. Within walking distance to Wells Fargo Arena for our event. Was clean and nice!
Stayed 1 night in Feb 2024

10/10 Excellent

Russell, Elk Horn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Shane

Stayed 1 night in Jan 2024

6/10 Okay

Magdalena

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The windows were poor quality and we could feel the freezing air in the room, and the AC didn’t help. In the morning we had ice on the inner side of the windows. The hotel is old and needs a thorough renovation. It has to be updated.
Stayed 3 nights in Jan 2024

6/10 Okay

jukka

Business traveller
Stayed 4 nights in Jan 2024