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Everything was awesome.... Not giving 5 stars because they have a hidden DAILY "parking fee" that they dont tell you when you book nor when you check in.....
You find out at the end of your stay when you receive your receipt on your email.....
But other than that, It was the PERFECT stay in Downtown Denver !!!!
-Samael
Definitely a lot of bang for your buck! I was shocked when I saw how big the space and the kitchen was. The blackout curtains in the room worked phenomenally and everything was really well made and clean. Plus, the breakfast food was to die for. Only complaint is that the outlets were a little weird? I had struggles getting my things to charge, even after buying a new charger
The staff was great. During check in the machine took forever and charged me twice.
The rooms are old and dated. The floor creaked every time I walked on it.
Breakfast staff amazing. The food offered was just alright.
I wouldn’t stay there again.
Amazing customer service. I had an early interview in the morning and asked if I could check out at a later time and the staff was very accommodating for me. I came back after my interview and was still able to go back to my suite and pack up. I was never rushed to check out which made my stay very much enjoyable. The suite was equipped with everything necessary to make my stay comfortable and enjoyable. I loved the kitchen accessibility - I would love to take my family back. Overall, the customer service and accessibilities made my stay very stress free and enjoyable.
Verified traveller
Stayed 1 night in Jan 2024
Response from General Manager on Feb 7, 2024
We thank you so much for the review. We hope to see you again!
I loved the look of this hotel best. It wasn’t as close as I thought to downtown and the free mall bus, but we were able to walk to Ball Arena. Which was a plus. We enjoyed a NHL and a NBA game during our stay.
Things we loved: 24 hour workout room, Mario and breakfast staff; the breakfast: quiches, different choice of milk, oatmeal toppings; value price of 2 rooms in a room.
Soon as I walked in it smelled like a strong smell of marijuana. There was no sheets for the pullout beds and no hot water to shower. Imagine 6 people having to shower in cold water. I was not happy.
The room was awesome and there was so much nearby to explore!
Derek
Stayed 1 night in Dec 2023
6/10 Okay
Jessica
Dec 17, 2023
Jessica
Stayed 2 nights in Dec 2023
6/10 Okay
NRAO
Business traveller
Dec 15, 2023
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Meh
Wasn't a bad stay but wasn't the Ritz either. For the price, I guess I can't complain too much. The staff was lovely and kept the externals clean and tidy. I wish room service would be checked on me cause I ended up with a box of tissues in my bathroom by the end of my trip because not a soul came to drop off toilet paper or check on my room (I did not have the "DND" magnet on the door most days). The room has a rustic look and not in a good way. Very mid-late 00s looks and tech. WiFi is ungodly expensive for no reason. It's a bit far from the city center but close to Lower Downtown.
It was very spacious and cozy. Only issue are: 1) water dont drain quickly at room 324, both tub and bathroom sink. 2) lighting in the room at 1st floor was dim. But overall, we live the room, service, breakfast and location.