All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Hi Sebastian! Thanks for the 5 star review! We are so glad to hear you enjoyed your stay with us at Hyatt Place Delray Beach. We hope to welcome you back again soon.
Hi Mary! Thanks for the 5 star review! We are so glad to hear you enjoyed your stay with us at Hyatt Place Delray Beach. We hope to welcome you back again soon.
Hi Arianna, I am so sorry to hear that you did not enjoy your stay with us! We value our guests' experience as we continually work to improve. We would love to hear from you about how we could make your next stay better. Please reach out to the hotel directly and we would be happy to assist you further!
Everything excellent hotel the best location in Delray Beach
Ken
Stayed 12 nights in May 2024
Response from Ally on May 23, 2024
Hi Ken! Thanks for the 5 star review! We are so glad to hear you enjoyed your stay with us at Hyatt Place Delray Beach. We hope to welcome you back again soon.
Enjoyed our stay. Staff was very friendly and helpful
Mark
Stayed 3 nights in May 2024
Response from Ally on May 23, 2024
Hi Mark! Thanks for the 5 star review! We are so glad to hear you enjoyed your stay with us at Hyatt Place Delray Beach. We hope to welcome you back again soon.
8/10 Good
ROBIN, AUBURN
Travelled with family
May 19, 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Pool was dirty. Bleach stains on 3rd floor at elevator. Air conditioning was not functioning properly and offline. We were advised the property would be going under construction in the near future. Hotel needs renovation.
ROBIN
Stayed 7 nights in May 2024
Response from Ally on May 23, 2024
Hi Robin! Thank you for leaving us a review! We would love to hear more about how we could make your next stay a 5 star experience. We hope to welcome you back after our renovation this fall for an even better Delray getaway!
Everything was great, awesome staff, great breakfast. Only thing I didn’t like was the pay for parking, luckily I found a public parking every time.
Benjamin
Stayed 4 nights in May 2024
Response from Ally on May 23, 2024
Hi Benjamin! Thanks for the 5 star review! We are so glad to hear you enjoyed your stay with us at Hyatt Place Delray Beach. We hope to welcome you back again soon.
Great location. Very close to everything. Excellent staff.
Felicia
Stayed 4 nights in May 2024
Response from Ally on May 23, 2024
Hi Felicia! Thanks for the 5 star review! We are so glad to hear you enjoyed your stay with us at Hyatt Place Delray Beach. We hope to welcome you back again soon.
Room not as clean as it should have been. Breakfast has gotten worse over the years. Otherwise, best location if you want to enjoy the Delray strip and walk to everything. Have stayed here multiple times—and it’s still a good place to stay for a night or two.
marc
Stayed 1 night in May 2024
Response from Ally on May 23, 2024
Hi Marc! Thank you for leaving us a review! We would love to hear more about how we could make your next stay a 5 star experience. We hope to welcome you back after our renovation this fall for an even better Delray getaway!
4/10 Poor
Thomas
May 14, 2024
Thomas
Stayed 6 nights in Mar 2024
Response from Ally on May 15, 2024
Hi Thomas, Thank you for leaving us a review. We hope to welcome you back after our renovation is complete this fall for a 5 star experience!
Hi William! Thanks for the 5 star review! We are so glad to hear you enjoyed your stay with us at Hyatt Place Delray Beach. We hope to welcome you back again soon.
Tried to get an extra 40.00 dollars for checking in early, even though the room was ready, then after 12:00 had to pay an extra 20.00, and I was booked for the whole week, hmmm. Fitness room needs work. Furniture a little rough around the edges. The cleaning and turndown staff were very good. Kudos to them.
Dennis
Stayed 7 nights in Mar 2024
Response from Ally on May 6, 2024
Hi Dennis! Thank you for leaving us a review! We would love to hear more about how we could make your next stay a 10 out of 10 experience. We hope to welcome you back after our renovation this fall for an even better Delray getaway!
10/10 Excellent
Jennifer
Travelled with family
Apr 29, 2024
Liked: Cleanliness, staff & service, amenities
The property is a bit dated but is being redone this May. It is a great location. You are in walking distance to fantastic bars, restaurants, shopping and the beach. Will definitely return!!
Jennifer
Stayed 5 nights in Apr 2024
Response from Ally on May 2, 2024
Hi Tim! Thanks for the 5 star review! We are so glad to hear you enjoyed your stay with us at Hyatt Place Delray Beach. We hope to welcome you back again soon.
Hi Jose! Thanks for the 5 star review! We are so glad to hear you enjoyed your stay with us at Hyatt Place Delray Beach. We hope to welcome you back again soon.
Hi Jose! Thanks for the 5 star review! We are so glad to hear you enjoyed your stay with us at Hyatt Place Delray Beach. We hope to welcome you back again soon.
10/10 Excellent
Roger
Travelled with partner
Apr 23, 2024
Our stay at the Hyatt was perfect. Energetic, polite and funny staff. Friendly, unhurried dining area. Large rooms. Perfect pillow. Quiet but in the heart of Delray.
Roger
Stayed 5 nights in Apr 2024
Response from Ally on May 2, 2024
Hi Tim! Thanks for the 5 star review! We are so glad to hear you enjoyed your stay with us at Hyatt Place Delray Beach. We hope to welcome you back again soon.
Great value for the money, pleasantly surprised, heated pool and jacuzzi; the area, Pinaple grove is very lively day and night, has that great resort feel.
Lucian
Stayed 8 nights in Apr 2024
Response from Management on Apr 22, 2024
Thank you for your feedback. We appreciate you staying with us!
8/10 Good
Beth, Atlanta
Apr 21, 2024
Beth
Stayed 3 nights in Apr 2024
Response from Taylor W. on May 13, 2024
Hi Beth, Thank you for leaving us a review. We hope to welcome you back after our renovation is complete this fall for a 5 star experience!
Barely 2 words from the front person checking us in. I had to ask all the questions. Was not told I needed a parking pass. After looking at other cars and noticed parking passes, I went to the front office and asked for one. They knew I was parking and was charged also during check in. The lack of customer service at the front office was pretty obvious..fridge in the room not plugged in therefore we couldn’t get it cold fast enough to use it.
Sean
Stayed 1 night in Apr 2024
Response from Management on Apr 22, 2024
We are very sorry that you were not satisfied with your stay with us. Please contact us at the front desk directly so that we can make it better. Thank you.
8/10 Good
Lindsay
Apr 20, 2024
Liked: Staff & service
Lindsay
Stayed 4 nights in Apr 2024
Response from Management on Apr 22, 2024
We are happy that you enjoyed your stay with us! We look forward to seeing you again!
Hi Amy! Thanks for the 5 star review! We are so glad to hear you enjoyed your stay with us at Hyatt Place Delray Beach. We hope to welcome you back again soon.
Hi Maria! Thank you for leaving us a review! We would love to hear more about how we could make your next stay a 5 star experience. We hope to welcome you back after our renovation this fall for an even better Delray getaway!
Overall it was fine but property def needs renovations.
Kristina
Stayed 4 nights in Apr 2024
Response from Taylor W. on Apr 15, 2024
Hi Kristina! Thank you for taking the time to leave us a review. We are glad to hear your stay went well, and we look forward to welcoming you back for a 5 star experience after our renovation!
Hi Emily! We are so glad to hear you enjoyed your stay. Thanks for the great review, and we hope to have you back soon!
10/10 Excellent
Leah
Apr 14, 2024
Leah
Stayed 1 night in Apr 2024
Response from Ally on May 6, 2024
Hi Leah! Thanks for the 5 star review! We are so glad to hear you enjoyed your stay with us at Hyatt Place Delray Beach. We hope to welcome you back again soon.
8/10 Good
Melissa
Apr 9, 2024
Liked: Amenities
We had a lovely stay, and the staff was very friendly, however it appeared that the hotel was short-staffed. Any requests we made did not happen and the room redo was not complete any of the days
Melissa
Stayed 4 nights in Apr 2024
Response from Taylor W. on Apr 10, 2024
Hi Melissa, thank you for the great review! We are so glad to hear you enjoyed your stay with us. Thank you for the feedback in regards to the issues you experienced with our service. We will take this into consideration as we continually work to improve. We hope to welcome you back soon!
6/10 Okay
Elizabeth
Travelled with family and small children
Apr 9, 2024
Liked: Staff & service
Disliked: Amenities
Hotel needs a major renovation which is planned for May 2024. For the price I expected nicer rooms, cleaner common areas and a better breakfast. Breakfast was limited especially with a gluten allergy.
Elizabeth
Stayed 3 nights in Apr 2024
Response from Ally on Apr 9, 2024
Hi Elizabeth, Thank you for your feedback! We sincerely appreciate all reviews as we continually work to improve our guest experience. I am very sorry to hear that your stay was less than exceptional. Please feel free to contact our management should you like to discuss further.
Clean friendly staff. Cute little pool and hot tub.
Allison
Stayed 4 nights in Mar 2024
Response from Ally on Apr 4, 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future!
2/10 Terrible
Adrienne
Apr 3, 2024
Disliked: Staff & service
Adrienne
Response from Ally on Apr 4, 2024
Hi Adrienne, Thank you for your feedback! We sincerely appreciate all reviews as we continually work to improve our guest experience. I am very sorry to hear that your stay was less than exceptional. Please feel free to contact our management should you like to discuss further.
Thanks for the 5 star review, Andrew! We hope to welcome you back soon!
6/10 Okay
Evelyn, Redwood City
Business traveller
Apr 1, 2024
Disliked: Property conditions & facilities
It’s an old property. Nothing excited about it. The staff is nice, but lacks a level of professionalism.
Excellent location.
Evelyn
Stayed 2 nights in Mar 2024
Response from Taylor W. on Apr 1, 2024
Hello Evelyn, Thank you for taking the time to leave us a review! We sincerely appreciate all feedback as we continually work to improve. Thank you for the feedback on our front desk team; we will certainly use this as a training opportunity. We hope to welcome you back this fall for an exceptional stay after our renovation!
Hotel needs help. Stained carpets , unfriendly check in , tv was connected to a something that converts cable to broadcast and audio was incoherent , price vs amenities pretty unbalanced with an overwhelming perfume scent piped into ventilation hiding idk what ?! Hyatt usually is better than this. Surrounding area was great !
Suzee
Stayed 2 nights in Mar 2024
Response from Taylor W. on Mar 26, 2024
Hi Suzee, Thank you for your feedback! We sincerely appreciate all reviews as we continually work to improve our guest experience. I am very sorry to hear about the issues you experienced with your television. We will inform our engineering team so they can resolve this issue immediately. We are also looking forward to our upcoming renovation in May which will address your other concerns. We hope to welcome you back this fall to see our fully renovated hotel!
10/10 Excellent
Michael
Travelled with partner
Mar 20, 2024
Liked: Cleanliness, staff & service, amenities
Great staff, breakfast!
Michael
Stayed 7 nights in Mar 2024
Response from Ally on Mar 21, 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future!
8/10 Good
Russell
Mar 18, 2024
Russell
Stayed 3 nights in Mar 2024
Response from Ally on Apr 8, 2024
Thanks for staying with us. We appreciate your feedback!
10/10 Excellent
Chris
Mar 15, 2024
Chris
Stayed 3 nights in Mar 2024
Response from Ally on Mar 18, 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.
8/10 Good
Kenneth
Mar 12, 2024
Liked: Cleanliness, staff & service
Nice location, a little spartan in terms of amenities in room, very friendly staff.
Kenneth
Stayed 5 nights in Mar 2024
Response from Ally on Mar 15, 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you in the near future.
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you in the near future.
10/10 Excellent
Randi
Mar 8, 2024
Randi
Stayed 2 nights in Mar 2024
Response from Taylor W. on Mar 30, 2024
Thanks for the great review, Randi! We hope to welcome you back soon!
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you in the near future.
It is close to Atlantic Ave. every dining experience. Happy hour is great.
Marion
Stayed 4 nights in Feb 2024
Response from Ally on Mar 7, 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. We are very happy to hear you enjoyed our hotel and happy hour! We look forward to being of service to you in the near future!
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. We will be undergoing a complete hotel renovation beginning this May and and hope to see you during your next visit to Delray Beach!