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Reviews of Palm Springs Stays

3.5 out of 5
Palm Springs Stays
60, Community Centre, Naraina Phase-1, Near PVR Cinema, New Delhi, Delhi N.C.R

Reviews

6.8
Rating 10 - Excellent. 8 out of 29 reviews" "
Rating 8 - Good. 8 out of 29 reviews" "
Rating 6 - Okay. 4 out of 29 reviews" "
Rating 4 - Poor. 5 out of 29 reviews" "
Rating 2 - Terrible. 4 out of 29 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

3.0/10

Amenities

7.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Saeid

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff are lazy, no hot water for shower, no refrigerator in room, washroom remain water, towel was 1 for 2 person, no spa and not open anytime (it's just name)
Stayed 2 nights in Sep 2022

2/10 Terrible

POOJA

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed in was super hot when we got there and it took hours to cool down the room. The bed was sinking in when you sleep in it, not that the firmness was soft, it was just probably overused; very very uncomfortable. The bathroom barely had any light and the staff told us that is how all their bathrooms are, which was a lie as the other bathroom that we checked out had full bright lights. There were a millions mosquitoes in the room and the bathroom, the bathroom equipment was worn out and the toiletries were awful. I will never stay in this hotel again.
Stayed 2 nights in Mar 2022
Response from MANAGER on May 23, 2022
sorry for the inconvenience caused to you

4/10 Poor

dollyrandhawa, malaysia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 7 nights in Sep 2018

2/10 Terrible

sep2017, Delhi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NEVER USE THIS property
This hotel and third people sucks they would never clean the room . Customer service is PATHETIC AS HELL. Never ever go to this place Dirty rooms ,
Stayed 4 nights in Sep 2017

4/10 Poor

DEBOJYOTI

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not happy
Not happy at all, but the Manager Sparsh was very helpful.

6/10 Okay

Martha, Sab Diego, CA

Liked: Staff & service
Disliked: Cleanliness
Not recommended
Room was not very clean. Sheets had a smell and were stained. Staff was nice. It was a little hard to find the hotel.

2/10 Terrible

Sunmit

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not worth it...
we should have stayed in south delhi...
Response from Hotel Management on Jul 23, 2016
We are sorry to hear that you did not had a good experience with us but we find ourselves helpless without knowing the proper reason for the same

8/10 Good

Steve, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Varkala
Nice hotel, good pool, close to the beach, great staff. The food was very good, ten nights in the Akhil Beach Resort, not one bad stomach and ate in the hotel restaurant everyday. I thought the food and drinks at the hotel were reasonably priced. The A/C room we stayed in could have done with an update, but it was clean and functional, nice to have had a fridge in the room, but overall a lovely stay.
Sunset Over Varlkala Beach
Response from Hotel Management on Oct 23, 2016
Dear Steve, Greetings.! We are delighted to receive your wonderful comments about your recent stay at our hotel. We truly appreciate the time you must have spent in writing the same. We are glad that you had a pleasant stay and thank you for your kind words of appreciation for our service, food as well as the property. Your positive feedback is a source of great motivation for the team. It is great to know that we could meet your expectations with each of our offering and leave such a positive impression. We strive to render the best of the services to our guests with utmost luxury and are glad that we were successful in our endeavors. We greatly value your patronage and look forward to welcoming you back to The PALM SPRING in the nearby future. Warm Regards, Team PALM SPRING

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Response from Hotel Management on Jul 23, 2016
Thank you for taking time to rate our services and your stay experience with us.

4/10 Poor

karn, birmingham, england

Disliked: Cleanliness, property conditions & facilities, room comfort
Not close to airport, as stated on advert
No spar, door entry broken, left early despite paying in advance
Response from Hotel Management on Jul 23, 2016
We are sorry to hear that you did not like our services. we are constantly reviving our services and we hope that your will give us a second chance to help change your view about our services.

8/10 Good

Sourabh

Liked: Staff & service, property conditions & facilities, room comfort
Response from Hotel Management on Jul 23, 2016
Thank you for taking time to rate our services and your stay experience with us.

6/10 Okay

Verified traveller

Ok hotel area not very nice
Hotel was ok but bit shabby in places and meals had to be eaten in your room
Response from Hotel Management on May 18, 2016
Thank you for pointing out the areas we need improvisation and we are working towards the same as well.

8/10 Good

Ramanmultani, New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Comfortable stay...courteous staff....good experience. A suggestion is to have an in-house restaurant
Response from Hotel Management on Jul 23, 2016
We appreciate your kind words for us and also looking forward to see you stay with us again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Hotel Management on Jul 23, 2016
We appreciate your kind words for us and also looking forward to see you stay with us again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place to stay considering price.
Over all good place , only location is not that good.
Response from Hotel Management on May 18, 2016
We appreciate your kind words for us and also looking forward to see you stay with us again.

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Khushpreet, Jalandhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Overall
I am quite frequent to Delhi and this was my second stay at the hotel. Its a nice hotel. Clean and comfortable. Food at the buffet was nice. Hotel is located at an inner road but that is a positive for me as you get some good parking space, which is hard to find at this price in Delhi. One thing the hotel is missing is drivers rooms. After talking with the Manager, our driver was given a Mattress to sleep at the rooftop and was also offered food at the buffet. But I would recommend the hotel to make provision for some kind of drivers room and it will become the best hotel in this part of town. Totally recommended.
Response from Hotel Management on Jul 23, 2016
Thank you so much for appreciating our efforts and services and we are glad to hear that you had a great stay with us and it was a pleasure having you as our guests. Hope that you would continue to stay with us again in the future.

4/10 Poor

Nanette, Australia

Disliked: Room comfort
Would not recommend this hotel - far from rail/bus
Very bad experience. Management has not made a check on the tour guide - out to get a commission and transport very poor. Arranged for a tour of Delhi where we wanted to see only landmarks. Driver was told to make a stop at Rajasthan Textile Development Corporation who pose as a Government store - but this is not the case - we were sold gold that was fake worth A.$1600.00. We were unaware of this till we reached home. Had the driver not stopped there we would not have entered the shop. Made a trip to Agra and instead of using the freeway took us through the slumbs - we were in the car for more than 5 hours before we reached Agra. Half way through the trip the driver took us to some eatery - very dirty and I saw that money passed between the cashier and the driver - that is a sort of a commission given to the driver for taking us there.
Response from Hotel Management on May 18, 2016
We are really sorry to hear that you were not happy with our service and we have noted the things that you find were lacking in our services and we appreciate the same and let us assure you that we are working towards the same. Hope that you will give us another chance of service.

8/10 Good

Raghuraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Hotel Management on May 18, 2016
Thank you for taking time to rate our services and your stay experience with us.

10/10 Excellent

Vampcat, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfy and great service
We were only there a very short time but it was very nice, The only downside was a non working hair dryer.
Response from Hotel Management on Jul 23, 2016
We appreciate your kind words for us and also looking forward to see you stay with us again and thank you for pointing out the areas we need improvisation and we are working towards the same as well.

10/10 Excellent

jps, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to airport, Clean rooms, comfortable stay
This is a very nice hotel, the rooms are very clean and comfortable, hotel staff excellent, nice breakfast. Enjoyed my stay here, stayed here twice. This hotel is not on the main Road, make sure you have the correct phone number of the hotel and provide it to the driver, If you are using a GPS, Google maps has it listed on their maps, Good luck!
Response from Hotel Management on Jul 23, 2016
We appreciate your kind words for us and also looking forward to see you stay with us again and thank you for pointing out the areas we need improvisation and we are working towards the same as well.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Boutique hotel with all modern facility
Hotel is located very close to airport, The Free airport pickup was on time, Room food and service were excellent location bit far from central delhi but all the monument are with in reach a good place to stay when you coming to delhi
Response from Hotel Management on May 18, 2016
Thank you so much for appreciating our efforts and services and we are glad to hear that you had a great stay with us and it was a pleasure having you as our guests. Hope that you would continue to stay with us again in the future.

10/10 Excellent

Carolis S, Hongkong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospitality at its Best
Amazing experience in this small boutique hotel. Rooms , service , location and ambiance of the hotel all just perfect. Just amazing. i would again come to this hotel. nie honeymoon hotel. Thanks for making my first night so special
Response from Hotel Management on Jul 23, 2016
Thank you for taking time to review us and we are happy to hear that your stay was a pleasant one and we are also grateful for your kind words and appreciation of our services and the efforts of our staff. We hope that you would continue to stay with us again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply Superb
Simply superb everything was just to perfectly placed, This hotel located few KM away from the Main hotel hub area but this is one of the best for the price. rooms were big and clean wifi RUn fast, hot water on time, room service was fast, breakfast was delicious. Gym is amazing spa is relaxing and saloon is stylish just a perfect place to kick start your journey of india
Response from Hotel Management on May 18, 2016
Thank you for taking time to review us and we are happy to hear that your stay was a pleasant one and we are also grateful for your kind words and appreciation of our services and the efforts of our staff. We hope that you would continue to stay with us again in the future.

10/10 Excellent

Jenny_j, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, not centrally located
Room was nice size and bedding and towels changed every day. Standard and facilities were quite suitable for our needs, particularly the SPA facilities. Not far from airport(15 min drive)
Response from Hotel Management on Jul 23, 2016
Thank you for taking time to review us and we are happy to hear that your stay was a pleasant one and we are also grateful for your kind words and appreciation of our services and the efforts of our staff. We hope that you would continue to stay with us again in the future.

10/10 Excellent

Michael, Toronto, ON, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a 5 star services at the price of budget hotel
One of the best hotel i stayed in in my whole trip of india. We work in a travel agency in toronto and was in india for Reiki for the selection of hotel for the coming season. The reason behind booking this hotel was that it is located in a area which is centrally and yet away from the crowded city. This boutique hotel is very compact and has everything one can look for. A nice big room, fully equipped gym a nice italian saloon spa and massage center. rooms have Big LED TV a Mini bar and Big bed with 9 Inch Mattress in it. as it is away from the crowd this make it very peaceful and relaxing for some one who need a nice sleep after a long travelling day. Room service was fast and cleanliness is ultimate i can give them 10/10 for the cleanliness. Staff well educated and well behaved. Over all a satisfactory stay i love to stay in this hotel in comparison then any 5 star hotel. Hotel standard match service and standard of a 5 star hotel.
Response from Hotel Management on May 18, 2016
Thank you for taking time to review us and we are happy to hear that your stay was a pleasant one and we are also grateful for your kind words and appreciation of our services and the efforts of our staff. We hope that you would continue to stay with us again in the future.

4/10 Poor

スリム, 東京

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
西デリーに位置するホテル
ワイファイがほとんど繋がらなかったのが致命的でした。何度か対応して貰いましたが最終的には電波が弱いとの事で諦めざる得ませんでした。3.5星と言うことで選びましたが、実際は2〜3星ではないでしょうか。とにかく老朽化が進んでいた。
Response from Hotel Management on May 18, 2016
We are sorry to hear that you did not like our services. we are constantly reviving our services and we hope that your will give us a second chance to help change your view about our services.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 Tage Delhi
Ein kleines aber feines Hotel, nach dem man anfangs etwas suchen muss. Zumindest hat mein Taxi-Fahrer mehrere Passanten ansprechen müssen, bevor wir es gefunden haben. Ein paar Abstriche muss man machen (einige Steckdosen funktionieren nicht, Der Spiegel könnte mal wieder geputzt werden, abgewetzter Hocker, ...), aber alles in allem ein sehr gutes Preis-Leistungs-Verhältnis mit sehr zuvorkommendem Personal. Den Spa-Bereich habe ich leider nicht ausprobiert.
Response from Hotel Management on May 18, 2016
We appreciate your kind words for us and also looking forward to see you stay with us again and thank you for pointing out the areas we need improvisation and we are working towards the same as well.

6/10 Okay

ET, Germany

Liked: Property conditions & facilities, room comfort
Good Hotel w western business standard in Naraina
hotel checkin was easy, room is nice and clean, bathroom also hygienic, only the electric plug-ins do not all work, if you need s.th. you have to ask 2-3 times.
Response from Hotel Management on May 18, 2016
We appreciate your kind words for us and also looking forward to see you stay with us again and thank you for pointing out the areas we need improvisation and we are working towards the same as well.