Reception
Check availability

Reviews of Hotel Surya International

3 out of 5
Hotel Surya International
4/33 W E A Saraswati Marg, Karol bagh, New Delhi, Delhi N.C.R

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 22 reviews" "
Rating 8 - Good. 8 out of 22 reviews" "
Rating 6 - Okay. 5 out of 22 reviews" "
Rating 4 - Poor. 3 out of 22 reviews" "
Rating 2 - Terrible. 2 out of 22 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

4.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Roslyn

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the restaurant upstairs. Breakfast served dail and dinner to order. The staff were very friendly and helpful. Small fridge services available which meant you didn’t have to go and buy snacks. Water provided as well. Close to metro.
Stayed 2 nights in Sep 2023

4/10 Poor

Sam, Brisbane

Disliked: Amenities, property conditions & facilities
Either Expedia failed to pay the property, or the property falsely claimed to have not received payment and double charged me. In either case I had to pay twice for a mediocre room.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Convenient location but noisy and too much traffic around.
Stayed 9 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

2/10 Terrible

Amanda, Glasgow

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
When I arrived, there was building work going on. This went on all during the night. In the morning I went down for breakfast to be told the hotel didn’t have a kitchen anymore. When I looked up the stairwell, the hotel apparently didn’t seem to have a roof either!!! This is what they were working on - fitting new roof and kitchen. The room itself was awful - no window and a filthy shower that worked sometimes. NEVER AGAIN!
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Delhi stay
Staff very helpful Rooms tend to be noisy
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service
Not bad hotel. Good value for money. Recommend the Punjabi sweet centre for breakfast nearby.
Stayed 1 night in Jan 2019

6/10 Okay

Wendy, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities
We had an issue where we had a confirmed & paid for room thru Expedia. The hotel apparently hadnt had a voucher sent to them by Expedia. Surya International Hotel tried to palm the problem to us, expecting us to prove our booking (we had our confirmed paperwork) it took a good hour of 'discussion' to get the problem sorted. Some front desk staff need a lesson in politness! Some rooms are quite dingy & run down. Others have been refurbed. Im not sure whether all rooms will eventually be updated. Otherwise the location is OK.
Stayed 1 night in Oct 2018

10/10 Excellent

pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprising
Great location and very nice room
Stayed 1 night in Nov 2017

10/10 Excellent

Trinie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean beautiful hotel.
The hotel room and bathroom are very nice and everything works. The only drawback is you have to phone and tell them you want hot water. They connect you to the boiler. The breakfast is very good with juice, fruit, cereal, toast, eggs, Indian food, coffee and tea. The area is good and close to the metro. Just walk up about 5 blocks, past Punjab Sweet a big popluar restaurant, and when you see a big red SRI sign, turn left and walk another 2 blocks. This hotel is good value for the money!
Stayed 2 nights in Oct 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best budget hotel in Karol Bagh.
I stayed in this hotel for a few times. The staff is very helpful and polite. It is right in the Karol Bagh shopping centre. I tried different hotels before, but it is one of the best and safest hotel around that area. Love to stay here again.

8/10 Good

radha, princeton, nj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location, price and comfort
ok so this is no waldorf or jw marriott, but if you want to stay in the middle of the market at Karol Bagh, this is one to keep on your short list. The location is great. the staff is pleasant and welcoming. Very helpful. The rooms are clean, cleaner than my last visit one year ago. The free breakfast is a limited menu, but tasty. The room rates are reasonable. The internet works well in the rooms.
double room

4/10 Poor

RUSS, Aust.

Disliked: Property conditions & facilities
NOW CALLED SURYA INTERNATIONAL
SUPER DELUXE ROOM NOT AS SHOWN ON INTERNET.SAME AS ROOM AMMENITIES. INJURED AND CUT LEGS ON BED ENDS 4 TIMES DURING 3 DAY STAY.(MINE 3 TIMES,WIFE ONCE) VERY SHARP.COMPLAINED BITTERLY TO STAFF.MANAGER AWAY FOR 3 DAYS. TO MANY MEALS NOT AVAILABLE THAT WERE ON RESTUARANT MENU. BATH TOWELS LIKE CARDBOARD. GOT TO RING RECEPTION AFTER 6 pm FOR HOT WATER AND THEN WAIT 10 MINUTES. NO WINDOWS.CITY VIEWS FROM ROOF. NO KITCHEN AS LISTED,PLUS LOTS MORE NOT IN ROOM. DEFINITELY NOTHING LIKE AS INDICATED ON .

2/10 Terrible

Ganesan, Chennai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bad choice.

8/10 Good

pr krishnan, new jersey

Liked: Cleanliness, property conditions & facilities, room comfort
bang for your buck
great location for shopping, but they put me in a downgraded room their excuse was that they did not have the room grade I had paid for available when I checked in. the hotel is clean and well maintained.

4/10 Poor

Eric, Washington State, USA

Disliked: Property conditions & facilities
Not a great hotel in India
I stayed up on the 4th floor, which is near the restaraunt (which includes a small outdoor seating area), and had a corner room. Unfortunately, there was no view from the (very small) window, which was positioned over the fridge. The A/C worked fine, as did the ceiling fan. The bathroom was very unappealing - the tile was green with mold spots, and there was mold/mildew all over the ceiling & the back of the door. The shower was very poor - almost no water pressure at all, and the water I did get was cold.

6/10 Okay

Verified traveller

Liked: Staff & service
o.k. but noisy enviroment and back rooms with only one small window. Breakfast, service and management good. However, you will participate in all hotel activites due to low door and wall isolation.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was one of the best hotel we stayed in Karolbagh area. I will definitely recommend it to my friends.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Fine.
I found that this hotel was absolutely fine for a budget location..

8/10 Good

Halvor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint og rimelig hotell
Fin beliggenhet med kort veg til metro for å komme rundt i byen. Men det er mer gøy å kjøre tuk- tuk, ble mye av det :)
Stayed 2 nights in Jan 2019