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Reviews of The Lodge at Deadwood Gaming Resort

3 out of 5
The Lodge at Deadwood Gaming Resort
100 Pine Crest, Deadwood, SD

Reviews

9.2

Wonderful

Rating 10 - Excellent. 718 out of 1005 reviews" "
Rating 8 - Good. 197 out of 1005 reviews" "
Rating 6 - Okay. 49 out of 1005 reviews" "
Rating 4 - Poor. 26 out of 1005 reviews" "
Rating 2 - Terrible. 15 out of 1005 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything is twice as expensive. Went to the restaurant at 10:22 AM. I asked to order lunch. Waitress said can’t order lunch because we serve breakfast until 10:30. I said I would wait to order. She then said I’d have to wait until 11:00 because they had to prepare for lunch? So no one can order food from 10:30-11:00?
Stayed 1 night in May 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, clean and staff are wonderful. Check-in was great and so was dinner and drinks at Oggies. We played video gambling devices and won back the price of dinner.
Stayed 1 night in May 2024
Response from Joelle on May 25, 2024
David, On behalf of the staff and management of The Lodge, we would like to thank you for the great review of the Deadwood Lodge facility. We hope to see you back at the Resort on your return to trip to the beautiful Black Hills!

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Joelle on May 25, 2024
Nancy, We appreciate you taking the time to review our property. We are glad to hear you enjoyed yourself while visiting our resort. We appreciate the feedback and hope to see you at the Lodge for a future visit.

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accommodations minutes from downtown Deadwood. Free Shuttle service available. Clean, quiet with ample parking.
Stayed 1 night in May 2024
Response from Joelle on May 25, 2024
Nick, On behalf of the staff and management of The Lodge, we would like to thank you for the great review of the Deadwood Lodge facility. We hope to see you back at the Resort on your return to trip to the beautiful Black Hills!

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Joelle on May 25, 2024
Julie, We appreciate you taking the time to review our property. We are glad to hear you enjoyed yourself while visiting our resort. We appreciate the feedback and hope to see you at the Lodge for a future visit.

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue we had was that we could hear every thing that our neighbors were saying all night long. On a good note, our room was very clean and the bed was very comfortable.
Stayed 1 night in May 2024
Response from Joelle on May 25, 2024
Lori, On behalf of the staff and management of The Lodge, we would like to thank you for the great review of the Deadwood Lodge facility. We hope to see you back at the Resort on your return to trip to the beautiful Black Hills!

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in May 2024
Response from Joelle on May 25, 2024
Bruce, We appreciate you taking the time to review our property. We are glad to hear you enjoyed yourself while visiting our resort. We appreciate the feedback and hope to see you at the Lodge for a future visit.

6/10 Okay

Craig

First, the trash in the bathroom was still there from the previous guests. The shower curtain is ridiculously short making for a difficult shower. The secure latch in the door doesn't close all the way so renders it worthless. I had a reservation for a balcony room. I checked in about 3:30 pm and the front desk clerk stated how lucky I was because it was the last one -- really? She was not well taught in her people skills.
Stayed 2 nights in May 2024
Response from Joelle on May 17, 2024
Craig, On behalf of the staff and management of the Lodge, we would like to thank you for the review of the Deadwood Lodge. We are sorry to hear the customer service was not up to our standards. We hope to see you back at the Lodge on your return trip to the beautiful Black Hills

10/10 Excellent

Sigrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Joelle on May 17, 2024
Sigrid, On behalf of the staff and management of The Lodge, we would like to thank you for the great review of the Deadwood Lodge facility. We hope to see you back at the Resort on your return to trip to the beautiful Black Hills!

10/10 Excellent

mike

Travelled with pets, Travelled with partner
we would highly recommend this property to anyone visiting the Deadwood area!! five star!
Stayed 3 nights in May 2024
Response from Joelle on May 17, 2024
Mike, Thank you so much for taking the time to leave us such a great review. Glad to hear you were able to take advantage of so many of our award-winning amenities while you stayed with us. Hope to see you again on your return trip to the beautiful Black Hills!

8/10 Good

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2024
Response from Joelle on May 17, 2024
Amber, On behalf of the staff and management of The Lodge, we would like to thank you for the great review of the Deadwood Lodge facility. We hope to see you back at the Resort on your return to trip to the beautiful Black Hills!

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite place to stay in Deadwood! We love everything about the Lodge!
Stayed 1 night in Jan 2024
Response from Joelle on May 17, 2024
April, On behalf of the staff and management of The Lodge, we would like to thank you for the great review of the Deadwood Lodge facility. We hope to see you back at the Resort on your return to trip to the beautiful Black Hills!

10/10 Excellent

Niles

Liked: Amenities
Need softer pillows
Stayed 1 night in Apr 2024
Response from Joelle on May 17, 2024
Niles, On behalf of the staff and management of The Lodge, we would like to thank you for the great review of the Deadwood Lodge facility. We hope to see you back at the Resort on your return to trip to the beautiful Black Hills!

10/10 Excellent

Kris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room were comfortable but bathrooms were just barely cleaned, the tub looked like it hadn’t been cleaned in a while. Very disappointed that the hot tub was out of order when we stayed.
Stayed 1 night in Apr 2024
Response from Joelle on Apr 26, 2024
Kris, On behalf of the staff and management of the Lodge, we would like to thank you for the review of the Deadwood Lodge. We are sorry to hear the cleanliness was not up to our standards. We hope to see you back at the Lodge on your return trip to the beautiful Black Hills

10/10 Excellent

Janet

Stayed 1 night in Apr 2024
Response from Joelle on May 17, 2024
Janet, On behalf of the staff and management of The Lodge, we would like to thank you for the great review of the Deadwood Lodge facility. We hope to see you back at the Resort on your return to trip to the beautiful Black Hills!

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Joelle on Apr 26, 2024
Darlene, We appreciate you taking the time to review our property. We are glad to hear you enjoyed yourself while visiting our resort. We appreciate the feedback and hope to see you at the Lodge for a future visit.

10/10 Excellent

Donnie

Stayed 1 night in Apr 2024
Response from Joelle on May 17, 2024
Donnie, On behalf of the staff and management of The Lodge, we would like to thank you for the great review of the Deadwood Lodge facility. We hope to see you back at the Resort on your return to trip to the beautiful Black Hills!

10/10 Excellent

Markie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just as advertised.
Stayed 1 night in Jan 2024
Response from Joelle on Apr 20, 2024
Markie, On behalf of the staff and management of The Lodge, we would like to thank you for the great review of the Deadwood Lodge facility. We hope to see you back at the Resort on your return to trip to the beautiful Black Hills!

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lodge at Deadwood was great! Will stay there again. Staff were polite, professional and friendly. Rooms were clean. Trolly took us down to main street. Drivers were helpful and knowledgeable. Plenty of gambling opportunities. Didn't go to restaurant but heard from others that the food was delicious. Hightly recommend!
Stayed 1 night in Apr 2024
Response from Joelle on Apr 17, 2024
Elaine, Thank you so much for taking the time to leave us such a great review. Glad to hear you were able to take advantage of so many of our award-winning amenities while you stayed with us. Hope to see you again on your return trip to the beautiful Black Hills!

8/10 Good

Belinda

Travelled with group
Liked: Cleanliness, amenities
If there was an issue they were right on it
Stayed 2 nights in Apr 2024
Response from Joelle on Apr 17, 2024
Belinda, On behalf of the staff and management of The Lodge, we would like to thank you for the great review of the Deadwood Lodge facility. We hope to see you back at the Resort on your return to trip to the beautiful Black Hills!

2/10 Terrible

Ben and Athena

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We were moved for a sticky hairy room to a urine laden one. The staff was very kind, but when you are confronted by nastiness in two different rooms you rather just leave. We ended up in Rapid cit. Thanks for nothing. Really, urine on the toilet and someone elses pu ic hair all over the bathroom. Do better.
Stayed 1 night in Mar 2024
Response from Joelle on Apr 10, 2024
Ben and Athena, On behalf of the staff and management of the Lodge, we would like to thank you for the review of the Deadwood Lodge. We are sorry to hear the cleanliness was not up to our standards. We hope to see you back at the Lodge on your return trip to the beautiful Black Hills

10/10 Excellent

Milburn

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff! Clean rooms and grounds.
Stayed 3 nights in Apr 2024
Response from Joelle on Apr 11, 2024
Milburn, On behalf of the staff and management of The Lodge, we would like to thank you for the great review of the Deadwood Lodge facility. We hope to see you back at the Resort on your return to trip to the beautiful Black Hills!

10/10 Excellent

Brenna

Stayed 1 night in Mar 2024
Response from Joelle on May 17, 2024
Brenna, On behalf of the staff and management of The Lodge, we would like to thank you for the great review of the Deadwood Lodge facility. We hope to see you back at the Resort on your return to trip to the beautiful Black Hills!

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It is a great place to stay. Very nice rooms.
Stayed 1 night in Mar 2024
Response from Joelle on Apr 4, 2024
Gary, On behalf of the staff and management of The Lodge, we would like to thank you for the great review of the Deadwood Lodge facility. We hope to see you back at the Resort on your return to trip to the beautiful Black Hills!

10/10 Excellent

Christy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great place to stay!
Stayed 2 nights in Mar 2024
Response from Joelle on Apr 4, 2024
Christy, On behalf of the staff and management of The Lodge, we would like to thank you for the great review of the Deadwood Lodge facility. We hope to see you back at the Resort on your return to trip to the beautiful Black Hills!

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at the Lodge, staff is always very friendly and accommodating. Very nice facility and great Casino.
Stayed 2 nights in Mar 2024
Response from Joelle on Apr 4, 2024
Paul, On behalf of the staff and management of The Lodge, we would like to thank you for the great review of the Deadwood Lodge facility. We hope to see you back at the Resort on your return to trip to the beautiful Black Hills!

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Joelle on Apr 4, 2024
Jill, We appreciate you taking the time to review our property. We are glad to hear you enjoyed yourself while visiting our resort. We appreciate the feedback and hope to see you at the Lodge for a future visit.

2/10 Terrible

Sandra

Travelled with family
Disliked: Cleanliness, staff & service, amenities
4 rooms to get it right. 1 room hairs bed. 1 room smoky. 2nd room blood!!!!! On a pillow smeared. Indoor pool heavy chlorinated. Staff is rude. I had to ask to have something done for the issues. Food in restaurant 2.5/5.
Stayed 2 nights in Mar 2024
Response from Joelle on Apr 4, 2024
Sandra, On behalf of the staff and management of the Lodge, we would like to thank you for the review of the Deadwood Lodge. We are sorry to hear the cleanliness was not up to our standards. We hope to see you back at the Lodge on your return trip to the beautiful Black Hills

10/10 Excellent

Kimberly

Stayed 1 night in Mar 2024
Response from Joelle on Apr 17, 2024
Kimberly, On behalf of the staff and management of The Lodge, we would like to thank you for the great review of the Deadwood Lodge facility. We hope to see you back at the Resort on your return to trip to the beautiful Black Hills!

10/10 Excellent

Brandy, Rapid City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Joelle on Apr 17, 2024
Brandy, On behalf of the staff and management of The Lodge, we would like to thank you for the great review of the Deadwood Lodge facility. We hope to see you back at the Resort on your return to trip to the beautiful Black Hills!

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Mar 2024
Response from Joelle on Apr 4, 2024
Ashley, We appreciate you taking the time to review our property. We are glad to hear you enjoyed yourself while visiting our resort. We appreciate the feedback and hope to see you at the Lodge for a future visit.

10/10 Excellent

Karen M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secluded in the hills. Keys didn't work very well.
Stayed 1 night in Mar 2024
Response from Joelle on Mar 14, 2024
Karen, On behalf of the staff and management of The Lodge, we would like to thank you for the great review of the Deadwood Lodge facility. We hope to see you back at the Resort on your return to trip to the beautiful Black Hills!

8/10 Good

Maria

Travelled with family and small children
Good
Stayed 1 night in Mar 2024
Response from Joelle on Mar 14, 2024
Maria, We appreciate you taking the time to review our property. We are glad to hear you enjoyed yourself while visiting our resort. We appreciate the feedback and hope to see you at the Lodge for a future visit.

10/10 Excellent

Lincoln

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot! Modern, quiet, clean and friendly staff!
Response from Joelle on Mar 14, 2024
Lincoln, On behalf of the staff and management of The Lodge, we would like to thank you for the great review of the Deadwood Lodge facility. We hope to see you back at the Resort on your return to trip to the beautiful Black Hills!

10/10 Excellent

Randall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in good location with excellent restaurant. Beds were very comfy. Staff was very friendly & helpful.
Stayed 2 nights in Mar 2024
Response from Joelle on Mar 14, 2024
Randall, On behalf of the staff and management of The Lodge, we would like to thank you for the great review of the Deadwood Lodge facility. We hope to see you back at the Resort on your return to trip to the beautiful Black Hills!

10/10 Excellent

Kathryn, Rapid city

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay love the pool very fun for kiddos! Clean room excellent place to stay for families with kids !
Stayed 1 night in Mar 2024
Response from Joelle on Mar 14, 2024
Kathryn, On behalf of the staff and management of The Lodge, we would like to thank you for the great review of the Deadwood Lodge facility. We hope to see you back at the Resort on your return to trip to the beautiful Black Hills!

10/10 Excellent

Jerry

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Joelle on Mar 14, 2024
Jerry, We appreciate you taking the time to review our property. We are glad to hear you enjoyed yourself while visiting our resort. We appreciate the feedback and hope to see you at the Lodge for a future visit.

6/10 Okay

Jody

Business traveller
Liked: Staff & service, amenities
No hot water for morning shower
Stayed 1 night in Mar 2024
Response from Joelle on Mar 14, 2024
Jody, We appreciate you taking the time to review our property. We are glad to hear you enjoyed yourself while visiting our resort. We appreciate the feedback and hope to see you at the Lodge for a future visit.

10/10 Excellent

Tyrel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay. Thank you.
Stayed 1 night in Feb 2024
Response from Joelle on Mar 1, 2024
Tyrel, On behalf of the staff and management of The Lodge, we would like to thank you for the great review of the Deadwood Lodge facility. We hope to see you back at the Resort on your return to trip to the beautiful Black Hills!

8/10 Good

Rachelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neighbor across the hall kept banging in door & kept me awake several times, caused me to fall inside my room returning to bed after opening door & asking him to keep it down.
Stayed 2 nights in Dec 2023
Response from Joelle on Mar 1, 2024
Rachelle, We appreciate you taking the time to review our property. We are glad to hear you enjoyed yourself while visiting our resort. We appreciate the feedback and hope to see you at the Lodge for a future visit.

10/10 Excellent

Mark, Sheridan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ccc
Stayed 1 night in Feb 2024
Response from Joelle on Mar 1, 2024
Mark, We appreciate you taking the time to review our property. We are glad to hear you enjoyed yourself while visiting our resort. We appreciate the feedback and hope to see you at the Lodge for a future visit.

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Joelle on Mar 1, 2024
Bruce, We appreciate you taking the time to review our property. We are glad to hear you enjoyed yourself while visiting our resort. We appreciate the feedback and hope to see you at the Lodge for a future visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in Deadwood.
We stay at the Lodge whenever we are in Deadwood. Its very comfortable and the staff in all areas are very accomodating.
Stayed 2 nights in Feb 2024
Response from Joelle on Mar 1, 2024
On behalf of the staff and management of the Lodge, we would like to thank you for the great review of the Deadwood Lodge facility. Glad to hear our hospitality made your stay. We hope to see you back at the Resort on your return to trip to the beautiful Black Hills

10/10 Excellent

Taryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed many times, great for families!
Stayed 1 night in Feb 2024
Response from Joelle on Mar 1, 2024
Taryn, On behalf of the staff and management of the Lodge, we would like to thank you for the great review of the Deadwood Lodge facility. We love to hear from our frequent guests! We hope to see you again on your return trip to the beautiful Black Hills.

10/10 Excellent

Robert

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy getting around the hotel aea dn family enjoyed the time spent there.
Stayed 1 night in Feb 2024
Response from Joelle on Mar 1, 2024
Robert, On behalf of the staff and management of The Lodge, we would like to thank you for the great review of the Deadwood Lodge facility. We hope to see you back at the Resort on your return to trip to the beautiful Black Hills!

10/10 Excellent

Trisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly!
Stayed 1 night in Feb 2024
Response from Joelle on Mar 1, 2024
Trisha, On behalf of the staff and management of The Lodge, we would like to thank you for the great review of the Deadwood Lodge facility. We hope to see you back at the Resort on your return to trip to the beautiful Black Hills!

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Joelle on Mar 1, 2024
Brittany, We appreciate you taking the time to review our property. We are glad to hear you enjoyed yourself while visiting our resort. We appreciate the feedback and hope to see you at the Lodge for a future visit.

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great. Huge jump in price between week day and weekend. overall hotel was clean and quiet.
Stayed 2 nights in Feb 2024
Response from Joelle on Feb 20, 2024
Bruce, On behalf of the staff and management of The Lodge, we would like to thank you for the great review of the Deadwood Lodge facility. We hope to see you back at the Resort on your return to trip to the beautiful Black Hills!

8/10 Good

Jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean!
Stayed 1 night in Feb 2024
Response from Joelle on Feb 20, 2024
Jennifer, On behalf of the staff and management of The Lodge, we would like to thank you for the great review of the Deadwood Lodge facility. We hope to see you back at the Resort on your return to trip to the beautiful Black Hills!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Joelle on Feb 20, 2024
Brian, On behalf of the staff and management of The Lodge, we would like to thank you for the great review of the Deadwood Lodge facility. We hope to see you back at the Resort on your return to trip to the beautiful Black Hills!