While very clean, this was the most bare bones hotel I've ever been in - and what was there, was really cheap. For example, when asked for towels to use in the unheated pool (yes, unheated in February) I was handed 2 very thin towels that were barely bigger than a dish towel. Some of the staff was very nice and helpful, while others seemed miserable in their jobs. I'll be avoiding Hilton Garden Inns in the future.