Suite, 2 Double Beds | Private kitchenette
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Reviews of Coastal Inn Dartmouth

2 out of 5
Coastal Inn Dartmouth
379 Windmill Road, Dartmouth, NS

Reviews

7.8

Good

Rating 10 - Excellent. 281 out of 1003 reviews" "
Rating 8 - Good. 418 out of 1003 reviews" "
Rating 6 - Okay. 178 out of 1003 reviews" "
Rating 4 - Poor. 87 out of 1003 reviews" "
Rating 2 - Terrible. 39 out of 1003 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Kenneth

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I feel like the hotel was out dated and old I feel like it needs a hole renovation and paint and landscaping
Stayed 2 nights in May 2024

10/10 Excellent

Shettri

Liked: Property conditions & facilities
Great and Nice
Stayed 1 night in May 2024

4/10 Poor

Daniel

Travelled with group
Liked: Cleanliness, staff & service
It was a great hotel if the price would be half of what it was. Just too expensive for what it is.
Stayed 1 night in May 2024
Response from Wayner on May 24, 2024
Daniel;Thank you for choosing Coastal Inn Dartmouth and taking the time to provide your valued guest comments for our review.. We are sorry we did not meet your expectationsthis visit.Wayne and Staff

10/10 Excellent

VALERIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handicap friendly and hand what I requested
Stayed 3 nights in May 2024
Response from Wayner on May 21, 2024
Valeria;Thank you for choosing Coastal Inn dartmouth for your recent accommodation requirements. We appreciate your business and taking the time to provide your valued guest review. Hope to see you again when in Metro

2/10 Terrible

Joseph

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We get there and the elevator is out of order and the girl at the front desk was extreamly rude and uncaring. NEVER AGAIN! The place is a dump
Stayed 3 nights in May 2024
Response from Wayne and Staff on May 20, 2024
Dear joseph,We are really sorry for this. when your two friends checked in we explained to them about the elevator and they understood that there was a major maintenance going on the elevator. We tried to assist all of our guests at that time. The elevator got fixed next day after you checked in.Also, Our front desk girl was not rude to you. she was trying to figure out of the payment as you guys used three different credit cards and credit card that that you gave us did not go through. However, we asked occupied guests in that about their stay. They were happy of their stay but we could not get opportunity to ask you as you did not actually stay in the room.If you have any questions please contact with us directly.Thanks,Staff

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised at the room. A bit dated but clean with a kitchenette and comfortable.
Stayed 1 night in May 2024
Response from Wayner on May 21, 2024
David;Thank you for choosing Coastal Inn Dartmouth for your recent accommodation requirements. We appreciate your business and taking the time to provide your valued guest review.Wayne and Staff

8/10 Good

Christian

Liked: Cleanliness, staff & service
Nice and clean.
Stayed 2 nights in May 2024
Response from Wayner on May 21, 2024
Christian;Thank you for choosing Coastal Inn Dartmouth and taking the time to provide your valued guest review. Much appreciated and hope to see you again some time.Wayne and Staff.

10/10 Excellent

Gennie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Wayner on May 21, 2024
Gennie;Thank you for choosing Coastal Inn Dartmouth. We appreciate your business and taking the time to provide your valued review score, Much appreciated and hope to see you again when in Metro.Wayne and Staff

8/10 Good

abhilash

Liked: Staff & service
Stayed 1 night in May 2024
Response from Wayner on May 21, 2024
Abhilash;Thank you for choosing Coastal Inn Dartmouth We appreciate your business and taking the time to provide your valued review score. Hope to have you as our guest at a future visit.Wayne and Staff

4/10 Poor

Peter, North Vancouver

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old, tired, broken. The fridge compressor was broken and would bang very loudly every 30 minutes. Told staff on first of 7 day stay and repeatedly after, nothing done. Oven didn't work. Construction exposed in bathroom, etc.
Stayed 1 night in May 2024
Response from Wayner on May 24, 2024
Peter;Thank you for choosing Coastal Inn Dartmouth and taking the time to provide your valued comments for our review and correction.We hope to see you again when in Metro.Wayne and Staff

6/10 Okay

James

Liked: Staff & service
Stayed 1 night in May 2024
Response from Wayner on May 14, 2024
James;Thank you for choosing Coastal Inn. We appreciate you taking the time to provide your valued guest review and hope to see you again when in MetroWayne and Staff

6/10 Okay

Richard

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Elevator was broken, mens washroom was out of order. Ice machine out of order.
Stayed 2 nights in May 2024
Response from Wayner on May 24, 2024
Richard;Thank you for choosing Coastal Inn Dartmouth and taking the time to provide you valued comments for our review .Waiting on parts for repair to elevator and washroom in public area that finally arrived and have been corrected. Ice machine appeared to be working when checked each morning. Hope to see you again when in Metro.Wayne and Staff.

4/10 Poor

Tom

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I have celiac and require a gluten free diet. The 'free' breakfast had zero gluten free options other than coffee and yogourt. The first morning there was not fruit. The second morning there they had fruit but no gluten free baked products.
Stayed 2 nights in May 2024
Response from Wayner on May 14, 2024
Tom;Thank you for choosing Coastal Inn Dartmouth for your recent accommodation requirements. We appreciate your business and taking the time to provide your valued comments for our consideration. Wayne and Staff

4/10 Poor

Amanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024
Response from Wayner on May 7, 2024
Amanda;Thank you for choosing Coastal Inn Dartmouth for your recent requirements. We appreciate your business and taking the time to provide your valued review for us.Wayne and Staff.

6/10 Okay

Tricia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms are very outdated.
Stayed 1 night in Apr 2024
Response from Wayner on May 7, 2024
Tricia;Thank you for choosing Coastal Inn Dartmouth. We appreciate your business and providing you valued comments for our review.Wayne and Staff

8/10 Good

Paul

Business traveller
Liked: Staff & service, amenities
Full kitchen reminds me of years oast
Stayed 1 night in Apr 2024
Response from Wayner on Apr 30, 2024
Paul;Thank you for choosing Coastal Inn Dartmouth. The full kitchen is great for extended stays. Hope to see you again soon.Wayne and Staff

6/10 Okay

Timmy

Travelled with family
Liked: Staff & service
The hotel was ok but the hallways have a cigarette smoke smell on all floors. And it looked like the hotel was under a small renovation that never finished
Stayed 2 nights in Apr 2024
Response from Wayner on Apr 30, 2024
Timmy;Thank you for choosing Coastal Inn Dartmouth. Renovations in hallways is ongoing and awaiting more supplies. All rooms are nonsmoking but we cannot stop those that choose to go outside to smoke and return smelling of smoke. We do ur best to control the non-smoking policy.Wayne and Staff

8/10 Good

Janice

Stayed 1 night in Apr 2024
Response from Wayner on May 21, 2024
Janice;Thank you for choosing Coastal Inn Dartmouth. We appreciate your business and taking the time to provide your valued guest review score. We hope to see you again when in Metro.Wayne and Staff

10/10 Excellent

Andrew M

Liked: Cleanliness, staff & service, property conditions & facilities
the staff were extremely helpful and the breakfast buffet was just what I wanted. the room was spacious.
Stayed 3 nights in Apr 2024
Response from Wayner on Apr 24, 2024
Andrew;Thank you for choosing Coastal Inn Dartmouth. We appreciate your business and taking the time to provide your valued comments for our review. Hope to see you again soon.Wayne

2/10 Terrible

Dale

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For the cost deposit that i was charged (also having to wait 24 hours to get the deposit back). The room was in very poor condition and definitely not worth $150/night, the wifi was so slow it was barely quicker than dial up, (Gen-X'ers can relate), my cell phone had quicker services. And I really got upset about being lied to by staff,they stated at 10:30 am this morning that I'd have the deposit back in 3-4 hours, it is now 4:46 pm and i still have not received it. Would I recommend this hotel? ABSOLUTELY NOT!!! Go down the street to Comfort inn, at least when a couple stays there, each adult automatically finds 2 pillows on the bed for each person, not a pillow and cushion...
Stayed 2 nights in Apr 2024
Response from Wayner on Apr 22, 2024
Dale;Thank you for providing your feedback. Deposits are a standard requirement at All hotels. They are refunded to the Guest at checkout providing there are no issues. We have no control when you will receive your credit and usually the next business date applies. Wayne

2/10 Terrible

Kim

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was dusty, we had 1 face cloth..asked for more and some extra pillows got facecloths but was told that we couldn't have extra pillows as housekeeping went home, you can't check in til 3..how are you supposed to get anything? There was 1 spare pillow in a bag in the closet but when we opened it, it stunk so bad of body odor. We had to buy our own pillows, the toilet was wobbly,the bathroom lock was broken. Behind the bathroom door on the register was hair and thick dust. Just a very gross and disappointing stay. The kitchen chairs were very wobbly as well and when we looked underneath there were random screws drilled in....very unprofessional and dangerous. This motel definitely needs some repairs and a good scrubbing.
Stayed 1 night in Apr 2024
Response from Wayner on Apr 24, 2024
Kim;Thank you for choosing Coastal Inn Dartmouth and taking the time to provide your valued comments.Very sorry to hear of of your experience during your stay. I have reviewed these comments with our Team to prevent a future occurrence of this nature. Wayne and Staff

6/10 Okay

Tammy

Stayed 1 night in Apr 2024
Response from Wayner on Apr 16, 2024
Tammy;Thank you for choosing Coastal Inn Dartmouth. We appreciate your business and taking the time to provide your valued review, Hope to see you again.Wayne and Staff

6/10 Okay

Anne

Stayed 3 nights in Apr 2024
Response from Wayner on May 7, 2024
Anne;Thank you for choosing Coastal Inn Dartmouth for your recent accommodation requirements.We appreciate your business and taking the time to provide your review for us. Hope to see you again when in Metro.Wayne and Staff

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Older but in good condition
Stayed 1 night in Apr 2024
Response from Wayner on Apr 9, 2024
Ashley;Thank you for choosing Coastal Inn Dartmouth. We appreciate you taking the time to provide your valued guest comments for our review. Hope to see you again when in Metro.Wayne and Staff

2/10 Terrible

Rachelle

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old. Run down entrance. Very tacky. Musty smell. Way over priced
Response from Wayner on Apr 9, 2024
Rachelle;Thank you for choosing Coastal Inn dartmouth and taking the time to provide your guest review.Wayne and Staff

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Wayne and Staff on Mar 26, 2024
Dear Arnold,Thank you for taking the time to share your positive feedback with us!

10/10 Excellent

Jeevan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and good hotel for say
Stayed 1 night in Mar 2024
Response from Wayner on Mar 21, 2024
Jeevan;Thank you for choosing Coastal Inn Dartmouth. We are pleased you had a pleasant stay with us and hope to see you again soon.Wayne and Staff

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs some updating but it was clean & comfortable
Stayed 1 night in Mar 2024
Response from Wayner on Mar 19, 2024
Susan;Thank you for choosing Coastal Inn Dartmouth for your accommodation needs. We appreciate your business and taking the time to provide your valued guest comments for our review. Hope to see you again soon.Wayne and Staff

10/10 Excellent

Mitchell

Stayed 1 night in Mar 2024
Response from Wayner on Mar 13, 2024
Michell,Thank you for choosing Coastal Inn Dartmouth and taking the time to provide your valued review score. We hope to see you again when in Metro.Wayne and Staff

10/10 Excellent

Barbara and Randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We were upgraded to a huge suite. Much appreciated!
Stayed 1 night in Mar 2024
Response from Wayner on Mar 13, 2024
Barbara and Randy;Thank you for choosing Coastal Inn for your accommodation requirements. We appreciate your taking the time to provide your valued comments for our review with our Team. Hope to see you again when in Metro.Wayne and Team

10/10 Excellent

Daniel

Stayed 1 night in Mar 2024
Response from Wayner on Apr 1, 2024
Daniel;Thank you for choosing Coastal Inn Dartmouth. We appreciate your business and taking the time to provide your review for our consideration. Hope to see you again.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service
My husband an I stayed there for 1 night an the staff was extremely friendly..property is deff old an outdated an we had a few cobwebs around the wall that we just dusted off ourselves but the room otherwise was very clean..Im a paranoid crazy person lol so I had my husband check the whole bed an the room with a light lol and it was pretty clean an not a site of a bug around lol..we loved the little kitchenette it came in handy for us an we had cable an internet which was also great..The price was great since we only stayed 1 night an we will deff stay again..
Stayed 1 night in Mar 2024
Response from Wayner on Mar 11, 2024
Stephen;Thank you for choosing Coastal Inn Dartmouth for your recent accommodation needs. We are pleased that you had an enjoyable stay and thank you for providing your valued comments for our review. with our Team. Look forward to seeing you again at a later visit to Metro.

8/10 Good

Janet

Business traveller
Liked: Cleanliness, staff & service
The halls smelled of cigarette smoke but once you were in your room no smell, which was a relief.
Stayed 2 nights in Mar 2024
Response from Wayner on Mar 11, 2024
Janet.Thank you for choosing Coastal Inn Dartmouth and taking the time to provide your valued comments for our review with our Team. Sorry about the smoke smell and giving us the heads up. We will monitor this area.of concern.Wayne and Staff

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at Coastal Inn on Windmill Road a few times now and have always received great customer service. We looking forward to staying there again in the near future.
Stayed 1 night in Feb 2024
Response from Wayner on Mar 5, 2024
Catherine;Thank you for your patronage and taking the time to provide your valued comments for our review. We are pleased you enjoy your stay with us and look forward to seeing you again soon.Wayne and Staff

10/10 Excellent

Hongpo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from Wayner on Mar 4, 2024
Hongpo;Thank you for choosing Coastal Inn Dartmouth and taking the time to provide your valued comments for our review.We hope to see you again soon.Wayne and Staff

10/10 Excellent

Norman

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location , quiet surroundings, great staff, very clean beautiful rooms!
Stayed 2 nights in Feb 2024
Response from Wayner on Mar 1, 2024
Norman;Thank you for choosing Coastal Inn Dartmouth. We appreciate your business and taking the time to provide your valued comments for our review with our Team. Hope to see you again soon.Wayne and Staff

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This my second time staying here. Front desk staff was over the top fantastic. Its not a brand new hotel so you get what you pay for. But its clean and safe. Continental breakfast has toast, fruit, muffins etc. All you need. This will be my only place I stay when in Dartmouth.
Stayed 1 night in Feb 2024
Response from Wayner on Feb 26, 2024
Amy;Thank you for choosing Coastal Inn Dartmouth for your accommodation provider. We appreciate your support and look forward to your return.Wayne and Staff.

10/10 Excellent

Trevor

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Wayner on Jan 31, 2024
Trevor;Thank you for choosing Coastal Inn Dartmouth. We appreciate your business and taking the time to provide your valued review score. Hope to see you again soon.Wayne and Staff

10/10 Excellent

Mitchell

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Wayner on Jan 26, 2024
Mitchell;Thank you for choosing Coastal Inn Dartmouth and taking the time to provide your review for us. Hope to have you as our guest this New Year.Wayne and Staff

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great to deal with, and getting around in the hotel was easy and we found that going to different places from the hotel was good.
Stayed 2 nights in Jan 2024
Response from Wayner on Jan 26, 2024
Paul;Thank you for choosing Coastal Inn Dartmouth for your accommodation needs. Your comments are greatly appreciate and we look forward to having your as our guest in a future visit to Metro.Wayne and Staff

6/10 Okay

Geza

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Wayner on Jan 26, 2024
Gaza:Thank you for choosing Coastal Inn fro your recent accommodation requirements. We appreciate your business and taking the time to complete your review. Hope to see you again when in Metro.Wayne and Staff

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very spacious and having a kitchenette was very convenient.
Stayed 1 night in Jan 2024
Response from Wayne and Staff on Jan 25, 2024
Thank you for choosing Coastal Inn Dartmouth, We are glad to had a great stay with us and hope to see you back in the future!

8/10 Good

Randy

Stayed 1 night in Jan 2024
Response from Wayner on Feb 2, 2024
Randy;Thank you for choosing Coastal Inn Dartmouth and taking the time to provide your valued review score. We hope to see you at another visit in 2024.Wayne and Staff

2/10 Terrible

Joshua

Stayed 2 nights in Jan 2024
Response from Wayner on Jan 30, 2024
Thank you for your review.

10/10 Excellent

Fariba

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Wayner on Jan 16, 2024
Fariba;Thank you for choosing Coastal Inn Dartmouth and taking the time to provide your review score. Much appreciated.Hope to have you as our guest at a future visit to Metro.Wayne and Staff

10/10 Excellent

Uyiola

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Wayner on Jan 8, 2024
Uyiola;Thank you for choosing Coastal Inn Dartmouth for your accommodation requirements. We appreciate your taking the time to provide your valued guest review. We hope to see you again in 2024.Wayne and Staff

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old building that could benefit from better cleaning
Stayed 1 night in Jan 2024
Response from Wayner on Jan 8, 2024
David;Thank you for choosing Coastal Inn Dartmouth and taking the time to provide your valued comments for our review/We hope to see you again in 2024.Wayne and Staff

8/10 Good

Richel

Stayed 1 night in Dec 2023
Response from Wayne and Staff on Jan 4, 2024
Thank you for choosing to stay with us! We are glad that we have met your expectations.

6/10 Okay

YUK KEE

Travelled with family and small children
Liked: Staff & service
The breakfast is good and the room is spacious, but the building and interior is a little bit old!
Stayed 3 nights in Dec 2023
Response from Wayner on Jan 8, 2024
Yuk Kee;Thank you and your travelling companions for choosing Coastal Inn Dartmouth and taking the time to provide your valued comments for our review. We hope to see you again in 2024.Wayne and Staff

8/10 Good

Christine

Stayed 1 night in Dec 2023
Response from Wayner on Jan 26, 2024
Christine;Thank you for choosing Coastal Inn Dartmouth for your accommodation needs. We appreciate your business and taking the time to provide your review score. Hope to see you again when in Metro.Wayne and Staff