All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 314 out of 792 reviews" "
10 - Excellent
314
Rating 8 - Good. 283 out of 792 reviews" "
8 - Good
283
Rating 6 - Okay. 96 out of 792 reviews" "
6 - Okay
96
Rating 4 - Poor. 52 out of 792 reviews" "
4 - Poor
52
Rating 2 - Terrible. 47 out of 792 reviews" "
2 - Terrible
47
8.2/10
Cleanliness
8.4/10
Staff & service
7.2/10
Amenities
8.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
6/10 Okay
Sara
Travelled with family, Travelled with family and small children
Our bed sheets had not been washed in I don’t know how long. There were stains, dog hair and pillows were filthy. There was hair in the bathtub.
Sara
Stayed 1 night in May 2024
Response from Nishaye RediResponse Specialist on May 19, 2024
Hello Sara, Thank you for taking the time to tell us about your stay at the Red Roof Inn & Suites Calhoun. We sincerely apologize as it seems the possible lack of cleanliness did not meet your expectations. We understand how crucial a clean and welcoming environment is for our guests, and we regret any discomfort or inconvenience you experienced. Please rest assured that we take comments like yours very seriously and are already implementing measures to ensure our standards of cleanliness are not only met but exceeded.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,NishayeRed Roof ManagementRediResponse Specialist
For an overnight stay while traveling for under $100, this place fit the bill. The room smelled clean and was quiet once the folks upstairs went to bed. The personnel were friendly without being overly so. The barebones breakfast had the essentials of juice, coffee, yogurt, bananas and muffins. Plus the discount at Ruby Tuesdays (within walking distance) was a welcome surprise. All in all, a wise choice.
DLisa
Stayed 1 night in May 2024
Response from Samantha RediResponse Specialist on May 15, 2024
Dear DLisa,Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES CALHOUN. I am happy to hear that our rooms smelled clean and was quiet. You also mentioned that you were pleased with our barebones breakfast and friendly front desk personnel. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit, prompting your 4/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
4/10 Poor
CHERYL
May 11, 2024
Liked: Staff & service
Disliked: Cleanliness
CHERYL
Stayed 1 night in May 2024
Response from Olivia RediResponse Specialist on May 13, 2024
Hello Cheryl, The staff at the Red Roof Inn & Suites Calhoun and I are saddened to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist
Response from Recordo, Rediresponse Specialist on May 8, 2024
Hello Dariusz, Thank you for taking the time to complete our survey. The staff at the Red Roof Inn & Suites Calhoun and I felt great to see your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Red Roof hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist
The toilet had not been cleaned. Shower curtain was torn and would not stay in position at the ends close to the wall.
Don
Stayed 1 night in Apr 2024
Response from Kamaria RediResponse Specialist on May 4, 2024
Dear Don,Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES CALHOUN. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness of the toilet and the situation you mentioned regarding the shower curtain. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist
4/10 Poor
Judi
Travelled with family
May 2, 2024
It is older and not the cleanest, dusty. We were up off the ground and not in the rain, but just not the cleanest place. Double Bed as comfortable.
Judi
Stayed 1 night in Apr 2024
Response from Chirell RediResponse Specialist on May 2, 2024
Dear Judi,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ EL PASO EAST. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 2/5 score. You indicated that you were unsatisfied with the up keep of the property and lack of cleanliness. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist
Response from Kamaria RediResponse Specialist on Apr 30, 2024
Dear Joseph,Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES CALHOUN. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness of the sheets. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist
Response from Kamaria RediResponse Specialist on Apr 29, 2024
Dear V Louise,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES CALHOUN. It's great to hear that you found the room to be clean and the area to be quiet. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria Red Roof ManagementRediResponse Specialist
10/10 Excellent
Mary
Travelled with partner
Apr 26, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
The ceiling in our room was badly patched. It looked as if it were going to fall down at any moment.
Mary
Stayed 1 night in Apr 2024
Response from Chirell RediResponse Specialist on Apr 27, 2024
Dear Mary,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Calhoun. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the ceiling being badly patched. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist
Response from Kerry-Lee RediResponse Specialist on Apr 23, 2024
Hello Teresa, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES CALHOUN and I appreciate your perfect scoring following your recent stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kerry-Lee Red Roof Management RediResponse Specialist
The room was clean and well equipped. Lots of dining options within a short distance. Couldnt get a ground floor room so had to use the stairs to the second floor. Breakfast was basic, but the staff were friendly and helpful.
Timothy
Stayed 1 night in Apr 2024
Response from Kerry-Lee RediResponse Specialist on Apr 23, 2024
Hey Timothy,Thank you for comments following your recent visit with us at the RED ROOF INN & SUITES CALHOUN. You commended our clean and equipped room, lots of dining options and our friendly and helpful staff. In regard to getting a ground floor room, please call on the day of arrival to confirm it, as these rooms are based on availability and are not guaranteed through requests. Feedback from our guests is always encouraged as we seek to improve here at Red Roof. Please know we appreciate your business with us and valued you as our guest.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kerry-Lee Red Roof Management RediResponse Specialist
The male employee at the check in desk was the most rude, uninterested, unkempt person I have experienced at any hotel stay!!
Paul
Stayed 1 night in Apr 2024
Response from Chirell RediResponse Specialist on Apr 21, 2024
Dear Paul,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Calhoun. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 1/5 score. You indicated that you were unsatisfied with poor customer service. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist
Very basic, which is to say, acceptable, but barely. Dusty surfaces but not dirty. Worn and weary bedding but not torn. Yet, rooms have approx 32 inch TV, fridge, microwave and coffee maker. All positive. But "breakfast" must be expressed in quotes, it is so insignificant. Better to say "bits" included.
Jerome
Stayed 1 night in Apr 2024
Response from Gabrielle RediResponse Specialist on Apr 9, 2024
Thank you for taking a moment to leave a review, Jerome. The staff and I at the Red Roof Inn & Suites Calhoun appreciate your 3/5 score following your stay. I am happy that the amenities in the room and the other highlights pleased you. However, you stated that the dusty surfaces, the worn bedding and the other listed issues hindered your stay. Our Red Roof team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist
6/10 Okay
Renee
Travelled with family, Travelled with family and small children
Apr 6, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Very last minute choice. Room was clean. However didn’t feel comfortable he safest!
Renee
Stayed 1 night in Apr 2024
Response from Sharma RediResponse Specialist on Apr 20, 2024
Thank you for taking a moment to leave a review, Renee. The staff and I at the RED ROOF INN & SUITES CALHOUN appreciate your 3/5 score. I am happy to hear that your room was clean. However, you indicated that you did not feel comfortable and I am sorry for your experience. Your satisfaction is important to Red Roof, so I am disappointed to hear this was not the impression we left you with.Please know that we value you as our guest and appreciate your feedback. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Very truly yours,SharmaRed Roof ManagementRediResponse Specialist
Friendly and helpful staff. Rooms clean and comfortable. I would definitely stay again.
George
Stayed 1 night in Apr 2024
Response from Nishaye RediResponse Specialist on Apr 6, 2024
Hello George, Thank you for taking the time to tell us details about your experience at the Red Roof Inn & Suites Calhoun. I'm thrilled to read that you loved the friendliness of our staff and the cleanliness of the room, prompting your 5/5 rating. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof team as we strive to continuously improve the quality of our services.Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
6/10 Okay
Klaus
Travelled with partner
Apr 5, 2024
Liked: Cleanliness, staff & service
Interior very old
Klaus
Stayed 1 night in Mar 2024
Response from Nishaye RediResponse Specialist on Apr 6, 2024
Hello Klaus, Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Calhoun. We value you as a our guest and welcome your 3/5 score. However, In regards to the interior, It is important to know that we value your feedback and your comments will be taken into consideration as our Red Roof staff strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
Response from Recordo, Rediresponse Specialist on Apr 3, 2024
Hey Rick,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn & Suites Calhoun. It's great to see you enjoyed your stay, resulting in a 5/5 score. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future.Sincerely,RecordoRed Roof ManagementRediresponse Specialist
Nice staff ok breakfast pics of room are deceiving.
aaron
Stayed 1 night in Mar 2024
Response from Nishaye RediResponse Specialist on Apr 1, 2024
Hello Aaron, Thank you for taking the time to tell us about your stay at the Red Roof Inn & Suites Calhoun. I'm thrilled to see that you loved the customer service provided by our staff and the breakfast served. However, I am disappointed that your overall experience did not meet your expectations. You indicated you were unsatisfied with the appearance of the rooms. Comments like your is not taken lightly and the team will be reviewing your concern in an effort to ensure no other guest experience this at our Red Roof locations. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
Response from Toni-Ann RediResponse Specialist on Mar 30, 2024
Hello Amanda,Thank you for choosing to stay at our RED ROOF INN & SUITES CALHOUN. We are happy to know that you found our property to be convenient to your needs. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Toni-AnnRed Roof Management RediResponse Specialist
Response from Carla RediResponse Specialist on Mar 26, 2024
Dear Scott,Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Calhoun. We are thrilled to see that you enjoyed your stay, prompting your 5/5 score. You mentioned how pleased you were with our hotel and the friendliness of our staff. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area. Sincerely,CarlaRed Roof ManagementRediResponse Specialist
It was affordable and clean. Easily accessible and so simple to make reservations. I felt comfortable and safe. Associate at check-in was professional and informative.
My only 'slight' complaint was since I didn't check-in until after 6pm, I couldn't change my method of payment.
Julie
Stayed 1 night in Mar 2024
Response from Carla RediResponse Specialist on Mar 26, 2024
Dear Julie,Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Calhoun. We are happy to see that you were pleased with the value to price ratio and the cleanliness of our hotel. You also mentioned how pleased you were with the safety our hotels offers, how simply it was to make reservations and the professionalism of our front desk staff. However, you mentioned that the you did not like that you were not able to change your payment method because you had check-in after 6pm. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,CarlaRed Roof ManagementRediResponse Specialist
This place had cigarette butts on the ground and dirty sheets. When the staff said there were only smoking rooms I asked if they were clean and he assured they were. The bathtub was disgusting wouldn’t let my kids bathe there. Would have left but it was late and we had been driving for 10 hours plus
Whitney
Stayed 1 night in Mar 2024
Response from Carla RediResponse Specialist on Mar 26, 2024
Dear Whitney,Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Calhoun. At Red Roof, our main goal is to provide all our guests with a positive experience that portrays the comfort of home and we are disappointed to see that your stay was less than ideal. You indicated that you were unsatisfied with your stay as you were assured that the room given will be clean. However, the bathtub lacked cleanliness. You also mentioned that the grounds and the sheets lacked cleanliness. Please accept our sincerest apologies for the negative impact this had on your stay. At Red Roof, your feedback is very important to us, so thank you for sharingWe understand that your overall experience fell far below your expectations and we are committed to making improvements to ensure that this does not happen in the future. We hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve.Sincerely,CarlaRed Roof ManagementRediResponse Specialist
Response from Oniel Rediresponse Specialist on Mar 23, 2024
Hi Thomas,Thank you for taking the time to write a review of your stay at the Red Roof Inn & Suites Calhoun. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRedRoof Management Rediresponse Specialist
Love that DoorDash was available with several dining options and I could have my pet there.
Gina
Stayed 1 night in Mar 2024
Response from Gabrielle RediResponse Specialist on Mar 18, 2024
Thank you for taking the time to leave a review, Gina. The staff and I at the Red Roof Inn & Suites Calhoun appreciate your 5/5 score following your stay. I am happy that our pet friendliness pleased you. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your review and we can’t wait to see you under our roof soon, where we can provide you with another 5-star experience. Sincerely, Gabrielle Red Roof Management RediResponse Specialist
10/10 Excellent
richard, Brighton
Travelled with family, Travelled with pets
Mar 10, 2024
great location, clean and dog friendly
richard
Stayed 1 night in Mar 2024
Response from Chirell RediResponse Specialist on Mar 10, 2024
Dear Richard,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Calhoun. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our great location, cleanliness and pet stay free policy. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist
8/10 Good
Ronald
Travelled with family
Mar 7, 2024
Liked: Amenities
Short stay would stay again
Ronald
Stayed 1 night in Mar 2024
Response from Chirell RediResponse Specialist on Mar 8, 2024
Dear Ronald,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Calhoun. We really appreciate your continued business. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRediResponse Specialist
Response from Chirell RediResponse Specialist on Mar 7, 2024
Dear Stephen,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Calhoun. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our comfortable and clean room. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRediResponse Specialist
8/10 Good
Ralph
Travelled with family, Travelled with pets
Mar 6, 2024
Liked: Amenities
Great location
Reasonably priced
Pet friendly
Ralph
Stayed 1 night in Mar 2024
Response from Chirell RediResponse Specialist on Mar 7, 2024
Dear Ralph,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Calhoun. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our great location, reasonable rate and pet-friendliness. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRediResponse Specialist
Response from Recordo Rediresponse Specialist on Feb 21, 2024
Hello Gokhan,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn & Suites Calhoun. It's wonderful to see that you had a great stay with us resulting in your 4/5 score and recommendation to others. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist
Response from Kerry-Lee RediResponse Specialist on Feb 19, 2024
Dear Steven, We at the RED ROOF INN & SUITES CALHOUN are thrilled to have earned your perfect scoring of 10/10 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Red Roof Management
People arguing in the parking lot at 2:30 in the morning waking people up. Breakfast wasn’t very hardy with not much to choose from.
James
Stayed 1 night in Feb 2024
Response from Carla RediResponse Specialist on Feb 18, 2024
Dear James,We appreciate you taking your time to share your honest feedback here at the Red Roof Inn & Suites Calhoun. We're sorry to hear about the inconvenience caused by the noise from persons in the parking lot as well as in the morning when other guests are waking up. You also indicated that you were unsatisfied with the breakfast. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,CarlaRed Roof ManagementRediResponse Specialist
8/10 Good
Miguel
Feb 17, 2024
Miguel
Stayed 1 night in Feb 2024
Response from Kerry-Lee RediResponse Specialist on Feb 19, 2024
Dear Miguel, We at the RED ROOF INN & SUITES CALHOUN are thrilled to have earned your almost perfect scoring of 4/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Red Roof Management
Response from Olivia RediResponse Specialist on Feb 14, 2024
Hello Ronald, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Calhoun and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist
Located close to multiple eateries within walking distance. Room clean with everything you need. Easy check in
Sonja
Stayed 1 night in Feb 2024
Response from Gabrielle RediResponse Specialist on Feb 11, 2024
Dear Sonja, Everyone here at the Red Roof Inn & Suites Calhoun was proud to see your 4/5 score. I am thrilled that our clean room with everything you needed pleased you, along with the other highlights mentioned. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management
I love this Red Roof. It's well-run, comfortable, great location, and a great price. I stay here every time I'm in town.
Verified traveller
Stayed 1 night in Feb 2024
Response from Recordo Rediresponse Specialist on Feb 8, 2024
Dear Valued Guest,Thank you for taking the time to complete our guest survey. We appreciate your 5/5 score and comments regarding your recent stay at the RED ROOF INN & SUITES CALHOUN. Red Roof aim to deliver a positive experience for all out guests and we're happy you were satisfied with your stay. It's thrilling to hear that you love our brand, our location, comfortable rooms, and great price. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist
8/10 Good
John
Travelled with pets, Travelled with partner
Feb 4, 2024
Liked: Cleanliness, staff & service
Good value for the price. No extra charge for our Labrador Retriever.
John
Stayed 1 night in Feb 2024
Response from Dannielle Rediresponse Specialist on Feb 4, 2024
Dear John,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES CALHOUN. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the good value for price and pet stay free policy. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Red Roof Management
2/10 Terrible
Pamela
Feb 2, 2024
Disliked: Property conditions & facilities
The pillows were very thin. 4 of them for a king equals 1. Room 103 the shower didn't work and water hardly came out of the faucet. The bed was hard also
Pamela
Stayed 1 night in Feb 2024
Response from Kerry-Lee RediResponse Specialist on Feb 3, 2024
Dear Pamela,Thank you for your your feedback following your recent stay with us at the RED ROOF INN & SUITES CALHOUN. You expressed you were displeased with the thin pillows, the hard bed, the faulty shower and faucet. Your feedback is taken very seriously, and rest assured that we are taking the appropriate measures to address the problems and prevent any future occurrence. Know that your voice is of tremendous importance to us at Red Roof and we value your comments which will help us to continuously improve our services and make our guest experiences better. Thank you for sharing your concerns and all the best in your future travels. Sincerely, Red Roof Management
Very comfortable stay….bathroom could use some updating but otherwise was adequate for the price.
Sandra
Stayed 1 night in Jan 2024
Response from Kerry-Lee RediResponse Specialist on Feb 2, 2024
Dear Sandra,Thank you for your perfect scoring after your recent experience with us at the RED ROOF INN & SUITES CALHOUN. You highlighted your stay was very comfortable and our rates were adequate. You however mentioned the bathroom could use some updating. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Comments like yours, is always an encouragement to all of our staff at Red Roof as we aim to continuously improve the quality of our services to enhance our guest experiences.Thank you again for sharing your review and we can’t wait to see you under our roof soon.Sincerely,Red Roof Management
Response from Kerry-Lee RediResponse Specialist on Feb 2, 2024
Hello Karl, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES CALHOUN and I are saddened by your low score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management
8/10 Good
LELA
Feb 1, 2024
Liked: Staff & service, room comfort
Ok for one night!
Check in/ out was smooth, room temp was comfortable, however bed spread and sheet both had a stain. Tub floor was stained dirty.
The Ruby Tuesday restaurant in the same parking lot gives a 10% discount and the included breakfast was cereal,, banana ,yogurt, coffe, juice but adequate for us since that’s our typical breakfast . Located in a what felt was a safe area, and the price was great!
LELA
Stayed 1 night in Jan 2024
Response from Kerry-Lee RediResponse Specialist on Feb 2, 2024
Dear Lela,Thank you for your perfect scoring after your recent experience with us at the RED ROOF INN & SUITES CALHOUN. You highlighted check in and out was smooth, your room temperature was comfortable, and our rates were great. You however mentioned the floor was unclean and the bed spread, and sheet had a stain. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Comments like yours, is always an encouragement to all of our staff at Red Roof as we aim to continuously improve the quality of our services to enhance our guest experiences.Thank you again for sharing your review and we can’t wait to see you under our roof soon.Sincerely,Red Roof Management
Response from Kerry-Lee RediResponse Specialist on Jan 29, 2024
Dear Saul, We at the RED ROOF INN & SUITES CALHOUN are thrilled to have earned your perfect scoring of 5/5 in regard to your recent stay with us. We are happy your stay was excellent. In the future we would love for you to please consider adding detailed comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Red Roof Management
8/10 Good
Connie, Rockton
Travelled with family, Travelled with pets
Jan 21, 2024
Liked: Cleanliness, amenities
Connie
Stayed 1 night in Jan 2024
Response from Chevanese RediResponse Specialist on Jan 22, 2024
Thank you, Connie, for being our guest at the Red Roof Inn & Suites Calhoun. We value you as a our guest and welcome your 4/5 rating. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist
10/10 Excellent
Patricia
Jan 20, 2024
Patricia
Stayed 1 night in Jan 2024
Response from Sharma RediResponse Specialist on Jan 21, 2024
Hello Patricia, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & SUITES CALHOUN and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management
We just stopped over night, everything was fine until we came back from eating dinner and tried to open our door with the keycards. they worked but the door wouldn't physically open . Front desk guy tried to blame us by saying the keys were by our cell phones. He checked them and they were active. He seemed put out that he had to walk down to our room and figure out why our door won't open. He did have to jiggle the handle and lift it opposite way, then said " oh, battery must be dying". Well great, no apologies, and one of us had to stay in the room at all times.
Beware of room 115
Laura
Stayed 1 night in Jan 2024
Response from Sharma RediResponse Specialist on Jan 14, 2024
Dear Laura,Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES CALHOUN. You indicated that the difficulties you had regarding the door hindered your experience. At Red Roof, our main goal is to provide all our guests with a great experience that portrays the comforts of home, so I am sorry to hear this was not the impression we left you with. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with a better stay the next time you re in the area.Sincerely,Red Roof Management
6/10 Okay
Candace
Travelled with family
Jan 12, 2024
Disliked: Amenities
Very poor breakfast. Reception staff was not friendly. Motel has some renovations, but bathroom is old, tub is stained and floor needed a good sweeping.
Candace
Stayed 1 night in Jan 2024
Response from Sharma RediResponse Specialist on Jan 13, 2024
Dear Candace,Thank you for the feedback about your recent stay at our hotel RED ROOF INN & SUITES CALHOUN. You indicated that our breakfast options, your interactions with our front desk staff, and the other issues mentioned hindered your experience. Our team is committed to satisfying our guest, so I am sorry to hear this was not the impression we left you with.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future.Sincerely,Red Roof Management
Response from Sharma RediResponse Specialist on Jan 12, 2024
Hello Victoria, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & SUITES CALHOUN and I are disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management
Response from Kamaria RediResponse Specialist on Jan 11, 2024
Hello Pam, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES CALHOUN and I appreciate your 4/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management
8/10 Good
Sarah
Jan 7, 2024
Sarah
Stayed 1 night in Jan 2024
Response from Kamaria RediResponse Specialist on Jan 10, 2024
Hello Sarah, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES CALHOUN and I appreciate your 4/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management
10/10 Excellent
Kelly
Travelled with family, Business traveller, Travelled with pets
Jan 7, 2024
Liked: Cleanliness
Kelly
Stayed 1 night in Jan 2024
Response from Kamaria RediResponse Specialist on Jan 10, 2024
Hello Kelly, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES CALHOUN and I appreciate your 5/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management