Ratings based on 1,254 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great stay overall

Posted 12-Dec-2014
The hotel was very pleasing and appealing. The layout of the rooms was great! The balcony is a must and the view was spectacular. The gym and the pool were well maintained. My only problem was with housekeeping who did lousy cleaning the room, and they even forgot to leave me bathroom towels. The bar was large, however the prices were outrageous. Keep in mind they don't offer continental breakfast so that was kind of a disappointment. I would still stay here again though.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom TX

Wonderful

Posted 9-Dec-2014
The staff were all very helpful and accommodating. My partner and I had a very enjoyable stay. Would recommend to friends and family.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Tampa, FL

Great Hotel close to downtown

Posted 2-Dec-2014
Our stay was great. We stayed during Thanksgiving week so the fridge and microwave were appreciated. The only complaints we had were lipstick smudges on shower curtain and pillows. My husband thought it was entertaining that someone used the room prior to our arrival. I would have preferred cleanliness. But they did correct the problem. The other complaint was being directly off of the freeway you can hear the traffic noise from balcony slider. Otherwise great stay. We never have problems when staying at a Sheraton property.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Texas

absolutely grand

Posted 1-Dec-2014
it was a surprising and rewarding stay president our floor of the sheraton view was amazing thank you
3 out of 5
by A verified traveller

Posted 26-Nov-2014
I had a room in 10th floor . It says that this floor for Culb member , but the room was close to the elevator which you can hear so much people walk around . Also there is no door for the rest room !!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Texarkana, TX

Close to downtown shopping

Posted 25-Nov-2014
Pros: Proximity to downtown Dallas
Cons: Better marked parking. It seemed as if the parking in front of the hotel was blocked off for our whole stay. We weren't sure where to park.
Location: Close to the American Airline Center. Relatively close to the Dallas Arboretum, North Park mall, and shopping on Knox Street
The suite was very nice and clean. It was perfectly located for quick trips to downtown Dallas. The hotel staff was extremely helpful and friendly.
5 out of 5
Recommended
for Everyone
by A verified traveller

Very Nice hotel, nice rooms,

Posted 25-Nov-2014
Pros: Same as above
Cons: Tight fit going into the beb room
They did everthing we ask and much more. Food was very good.
2 out of 5
by A verified travellerfrom Oklahoma

Misleading

Posted 19-Nov-2014
Pros: I liked the staff.
Cons: The room needs to be updated.
Location: Very close to Medieval times. We were able to walk to our dinner and not worry about parking or traffic.
The staff at the hotel were nice and professional. However the room was a disappointment. The room was not dirty but very stale. It felt as though it was a forgotten room while the rest of the hotel was modern and updated. The carpet was old and dingy and the blanket on the bed had been washed so many times that the stuffing was balled up and hard. The shower and bathroom was outdated as well. I was not happy with the room and felt let down compared to the pictures that were posted when I booked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great stay!!

Posted 9-Nov-2014
The staff was great and very accommodating ... Jeremy, the shuttle driver, helped me the most! Kept up the good work y'all!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom hawkins,tx

Close to downtown

Posted 7-Nov-2014
I really liked the rooms , the king suite is seperated from the living room , it has a seperate door for privacy. And there is a balcony withing the bedroom which Is really neat.