Ratings based on 1,318 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-Mar-2015
Every one was so friendly and I will most likely be staying here again
5 out of 5
Recommended
for Everyone
by A verified travellerfrom newport news, va

Comfortable

Posted 25-Mar-2015
It felt close to the comforts of home. The hotel staff was very friendly & accommodating.
2 out of 5
by A verified traveller

Ok

Posted 23-Mar-2015
House keeping trouble not doing their full duties placing coffee,not vacuuming and wiping end tables or desk first room we got the carpet was wet and it smell like it had been wet for some time.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Location and Price

Posted 21-Mar-2015
Pros: Location Staff
Location: american airlines arena restaurants
Nice hotel walking distance from American Airlines. Staff was very helpful. I reccommend to anybody wanting to see an event at American Airlines Arena. Area was safe, Restaurants also waking distance from hotel. Good Time I will be back next trip to Dallas
4 out of 5
Recommended
for Everyone
by A verified travellerfrom San Antonio,Texas

Great location to all parts of Dallas Texas

Posted 17-Mar-2015
Pros: Staff, Room Design, Cleanliness, very comfortable rooms
Cons: Need to spray rooms/hall with deodorizer, smelled a bit musty
Location: Malls Shopping Best Aquarium and fine dining
I have always enjoyed staying here for very good caring staff and overall amenities and price of room
4 out of 5
Recommended
for Everyone
by A verified travellerfrom houston tx

Close to downtown

Posted 14-Mar-2015
If hotel including breakfast will be better. Bathroom fan did't work !
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 14-Mar-2015
The hotel was nice & afternoon staff was friendly. The room was very nice and clean.
2 out of 5
by A verified traveller

I hope all Sheraton hotels ARE NOT like this one

Posted 10-Mar-2015
Pros: The staff was helpful and the location was benficial
The staff was pleasant and helpful; however, the room was a huge disappointed. The room was incredibly small, I found a long black hair on one of the pillows, the bed was uncomfortable, the pillows were smashed and felt used, the curtains weren’t hung all the way up and were hanging off on one side, and there were no trash bags in the room. Normally my family and I chose to stay at a Holiday Inn, but we thought we would try a Sheraton for a change and it turned out to be a horrible decision.
4 out of 5
Recommended
for Everyone
by A verified traveller

Close to meeting

Posted 9-Mar-2015
Fine- close to highway, downtown and turtle creek( restaurants.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom california

Medical and surgery post op

Posted 5-Mar-2015
Pros: Everything..the proximity to UT Southwestern was great ..Highly recommend to anyone going to the medical center for any reason
The Sheraton was my home away from home I travelled to Dallas for surgery and stayed at the Sheraton for post op recovery I can't say enough wonderful things about my stay there I had travelled without any family with me They were great checking on me daily to make sure I was doing well ..The room was exactly the comfort I needed after abdominal surgery..The room service was excellent with wonderful food every thing fresh and done perfectly..Theshuttle drivers were great and everything went smoothly ..10 days in a hotel gives one plenty of time to assess all of its possiblilities and I loved it and felt safe and secure there with the staff very attentive and caring even with the rediculous bad weather we had ..Thank you for everything will be back in 3 months