Reception

Reviews of La Quinta Inn & Suites by Wyndham Dallas Arlington South

2.5 out of 5
La Quinta Inn & Suites by Wyndham Dallas Arlington South
4001 Scot's Legacy Drive, Arlington, TX

Reviews

7.4

Good

Rating 10 - Excellent. 401 out of 1011 reviews" "
Rating 8 - Good. 215 out of 1011 reviews" "
Rating 6 - Okay. 158 out of 1011 reviews" "
Rating 4 - Poor. 104 out of 1011 reviews" "
Rating 2 - Terrible. 133 out of 1011 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Thallita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, I would stay again
Stayed 3 nights in Mar 2024

10/10 Excellent

LaVonne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and safe environment
Stayed 2 nights in May 2024
Response from Manager on May 25, 2024
Hello LaVonne,We are pleased to hear that you found our hotel to be quiet and safe. Our team prioritizes the well-being and comfort of our guests. Thank you for sharing your positive experience with us. We hope to welcome you back in the future.

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service!
Stayed 2 nights in May 2024
Response from Manager on May 24, 2024
Hello Eric,We are delighted to hear that you appreciated our dedication to exceptional service during your stay. We strive to provide all our guests with a memorable experience and it's fantastic to know we succeeded with you. If you have any other feedback or need further assistance, please feel free to reach out to us.

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real clean
Stayed 1 night in May 2024
Response from Manager on May 24, 2024
Hello Oscar,We are delighted to hear that you found our hotel to be clean. Maintaining high cleanliness standards is a top priority for us. Your feedback is greatly appreciated.

2/10 Terrible

Veronica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like anything about it
Stayed 1 night in May 2024
Response from Manager on May 24, 2024
Hello Veronica, We appreciate your feedback and regret to hear that we did not meet your expectations. Your comments will be shared with our team for their review. We hope you will consider reaching out to our management to further discuss your experience.

6/10 Okay

Tracey

Travelled with partner
They say they are an 8 minute walk to the AT &T Stadium. That would be a BIG NO it's more like a 16 minute drive.
Stayed 3 nights in May 2024
Response from Manager on May 22, 2024
Hello Tracey, We apologize for any inconvenience you experienced during your stay while visiting AT&T Stadium. Distance estimations can vary based on individual walking pace and route preferences. For more accurate travel timings in the future, we recommend checking with our front desk staff for the best local transportation options available.

10/10 Excellent

Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Check in was super easy and she was so friendly!! You know what they say ... You get what you pay for - Nothing extra special about this room - the hotel was undergoing some exterior renovations ... the room was a little musty - a cabinet door was broken ... Only stayed one night - came in for a concert so it was OK. No reason to complain - I told the girl at the front of the door and she offered to have it fixed immediately - I told her - no bother - we were fine with it but maybe for next traveler ...
Stayed 1 night in May 2024
Response from Manager on May 18, 2024
Hello Connie,Thank you for your feedback. We appreciate your understanding regarding the renovations and the minor issues with the room. Our team strives to address all concerns promptly, and we're glad you found check-in to be smooth. Your comments will be shared for future improvements.

4/10 Poor

EUNICE

Disliked: Cleanliness, property conditions & facilities
Hotel had limited cleaning staff. Was given a 2nd floor room and the hallway was disgusting. It had trash from previous day from rooms outside doors and someone had regurgitated on yhe carpet. I checked in at 3pm and was still there at midnight when I requested to be moved after requesting clean up 4 times. The smell become horrible. No daily housekeeping is offered unless requested. This place is like a low budget property. Will not recommend or return.
Stayed 2 nights in May 2024
Response from Manager on May 17, 2024
Hello EUNICE, We are sorry to hear about your disappointment with your recent stay. Our team is dedicated to providing a clean and comfortable environment for all our guests. Please contact our management team directly to address your concerns in detail. Thank you for sharing your feedback, as it helps us improve our services for the future.

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was fast and easy. Staff was super friendly and accommodating. The rooms were very spacious and clean. I would stay here again.
Stayed 2 nights in May 2024
Response from Manager on May 14, 2024
Hello Stacy,We are thrilled to hear that you had a quick check-in experience and enjoyed our friendly staff. It's great to know you found the rooms spacious and clean. We appreciate your positive feedback and look forward to welcoming you back in the future.

6/10 Okay

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
The first night the A/C didn’t work and wasn’t fixed until around 12:00 pm the following day. The staff was really nice. I would stay here again
Stayed 2 nights in May 2024
Response from Manager on May 14, 2024
Hello Brandi, We apologize for any inconvenience you experienced with the A/C and appreciate your kind words about our staff. We look forward to welcoming you back for a more enjoyable stay in the future.

6/10 Okay

Tammy

Travelled with family
Property needs updates
Stayed 2 nights in Apr 2024
Response from Manager on May 14, 2024
Hello Tammy, We appreciate your feedback and will share your comments with our management team for future improvements. Thank you for bringing this to our attention.

10/10 Excellent

Miguel

Travelled with partner
Liked: Staff & service
Convienant shopping and staff was nice.
Stayed 2 nights in Apr 2024
Response from Manager on May 14, 2024
Hello Miguel,We are pleased to hear that you enjoyed the convenient shopping and found our staff to be nice during your stay. Your feedback is valuable to us, and we appreciate you taking the time to share your experience with us. We hope to welcome you back in the future for another pleasant stay.

8/10 Good

Yash

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, clean and comfortable stay!
Stayed 1 night in May 2024
Response from Manager on May 13, 2024
Hello Yash,We are thrilled to hear that you enjoyed our service and found your stay clean and comfortable. Your satisfaction is our top priority, and we appreciate your positive feedback. Should you have any future concerns, please do not hesitate to reach out to our management team directly.

8/10 Good

bobbioe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
handicap accessible was good. Maybe they could offer a user friendly tv guide
Stayed 1 night in May 2024
Response from Manager on May 10, 2024
Hello bobbioe,We appreciate your feedback on our handicap accessibility. Our team will certainly take into consideration your suggestion for a more user-friendly TV guide for future stay improvements. Thank you for bringing this to our attention.

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024
Response from Manager on May 11, 2024
Hello Travis,We appreciate your feedback and are sorry to hear that your experience did not meet your expectations. Please feel free to contact our management team to discuss your concerns further. Your input is valuable to us as we continuously strive to improve our services.

6/10 Okay

Quantessa

Stayed 7 nights in Apr 2024
Response from Manager on May 11, 2024
Hello Quantessa,We appreciate you choosing to stay with us and hope you had a pleasant experience overall. Should you have any feedback to share, please feel free to reach out to us so we can address any concerns you may have.

10/10 Excellent

DANIELLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Manager on May 14, 2024
Hello DANIELLE,Thank you for choosing to stay with us! We appreciate your perfect rating and hope to welcome you back again soon.

6/10 Okay

Cassi

Travelled with family
Disliked: Amenities, property conditions & facilities
Toilet didn't work, remote was missing so couldn't watch TV. The room was kind of damp on the floor and bed. Breakfast wasn't kept up with. We would not stay here again.
Stayed 1 night in May 2024
Response from Manager on May 6, 2024
Hello Cassi,We apologize for the inconveniences you encountered during your stay. Your feedback is valuable to us and will be shared with our team for improvements. If you have further concerns, please feel free to reach out to management for assistance.

4/10 Poor

Luis

Stayed 1 night in May 2024
Response from Manager on May 25, 2024
Hello Luis,We regret to hear that your stay did not meet your expectations. Please feel free to reach out to us directly with any feedback you may have so we can address any concerns. We value your experience and hope to welcome you back for an improved stay.

8/10 Good

Amos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hospitality and good services experience.
Stayed 1 night in Apr 2024
Response from Manager on May 4, 2024
Hello Amos,Thank you for sharing your positive feedback with us. We are glad to hear that you enjoyed our hospitality and services during your stay. Your satisfaction is our top priority, and we hope to welcome you back again soon for another great experience!

4/10 Poor

Luis

Stayed 1 night in May 2024
Response from Manager on May 7, 2024
Hello Luis, We're sorry to hear you didn't fully enjoy your stay. Please feel free to reach out to us directly to discuss any concerns you may have had during your time with us. We value your feedback and hope to have the opportunity to better serve you in the future.

6/10 Okay

Luis

Stayed 1 night in May 2024
Response from Manager on May 4, 2024
Hello Luis,We appreciate you choosing our hotel for your stay. Should you have any concerns or feedback, please feel free to contact us directly so we can address them appropriately. We hope to welcome you back in the future for an improved experience.

10/10 Excellent

Luis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beds
Stayed 2 nights in Feb 2024
Response from Manager on May 4, 2024
Hello Luis,We are delighted to hear that you found our beds to be comfortable during your stay. Your feedback is greatly appreciated as we strive to provide a restful experience for all our guests. We hope to welcome you back soon for another enjoyable stay.

10/10 Excellent

Luis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beds
Stayed 1 night in Feb 2024
Response from Manager on May 4, 2024
Hello Luis,We are delighted to hear you found our beds to be great! Our team strives to provide the best possible sleep experience for our guests. Should you have any further feedback or require assistance, please don't hesitate to reach out to our management team directly. Your comfort is our top priority.

10/10 Excellent

Khaled

Stayed 2 nights in Feb 2024
Response from Manager on May 24, 2024
Hello Khaled,We are charmed to hear that you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience.

4/10 Poor

Sky

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on May 4, 2024
Hello Sky,We're sorry to hear your experience fell short of expectations. Please feel free to reach out to us with any specific feedback from your stay. We value your input and would like the opportunity to address any concerns you may have.

2/10 Terrible

Dj

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
There was a lot not to like about the property. It was loud, it was rowdy. There were a lot of people smoking weed every hall smell like weed and it had a lot of children that were racing up-and-down the hallway. But the staff were very friendly and very helpful.
Stayed 2 nights in Apr 2024
Response from Manager on May 2, 2024
Hello Dj, We are pleased to hear that you found our staff to be friendly and helpful during your stay. Your feedback regarding noise and other guests' behavior has been duly noted for our ongoing improvements. We appreciate you bringing this to our attention as we strive to provide a comfortable experience for all our guests.

8/10 Good

Lexus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front is under construction, but when you walk in it’s bright and welcoming. I got the 5th floor, and the hall wasn’t very bright very dim. The room was clean and had all the amenities as listed.
Stayed 1 night in Apr 2024
Response from Manager on Apr 26, 2024
Hello Lexus,We appreciate your feedback on our lobby and room cleanliness. Your comment regarding the brightness of the hallway is duly noted for our improvement. We're glad you found the room clean and equipped with all amenities as advertised. Thank you for choosing to stay with us.

8/10 Good

Esmi

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was friendly, hot breakfast was served, and overall everything was clean
Stayed 1 night in Apr 2024
Response from Manager on Apr 26, 2024
Hello Esmi,We appreciate your kind feedback regarding our friendly staff, hot breakfast, and cleanliness. Your satisfaction is our priority, and we hope to welcome you back soon for another enjoyable stay.

4/10 Poor

Van

Disliked: Amenities
Property bathroom was dirty property under construction not disclosed. Unable to sleep doors banging 11 12am. 1 3 and 4am Horrible
Stayed 1 night in Apr 2024
Response from Manager on Apr 25, 2024
Hello Van, We apologize for any inconvenience during your stay. Please feel free to reach out to our management team to address your concerns directly. Thank you for choosing our property and we hope to welcome you back in the future for a better experience.

2/10 Terrible

Elaine

Disliked: Staff & service
They made me pay a extra $100 KEPT SAYING IT WAS BOOKED THROUGH 3RD PARTY
Stayed 1 night in Apr 2024
Response from Manager on Apr 23, 2024
Hello Elaine, We apologize for any confusion regarding your booking details. For further assistance or clarification on your charges, please reach out to our management team directly. Your satisfaction is important to us, and we appreciate your feedback.

10/10 Excellent

Clark, Franklin

Stayed 2 nights in Apr 2024
Response from Manager on May 10, 2024
Hello Clark,We are thrilled to hear you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience.

10/10 Excellent

javier

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024
Response from Manager on Apr 17, 2024
Hello javier,We appreciate your positive feedback and are delighted to hear you had an excellent stay with us. Our team strives to provide exceptional service to all our guests. If you have any future concerns, please do not hesitate to reach out to us.

8/10 Good

Karen

Stayed 1 night in Apr 2024
Response from Manager on May 2, 2024
Hello Karen, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

10/10 Excellent

John

Liked: Staff & service, amenities, property conditions & facilities
Construction at entrance.
Stayed 1 night in Apr 2024
Response from Manager on Apr 10, 2024
Hello John,We appreciate your feedback regarding the construction at the entrance. Our team is continuously working to enhance our facilities for a better guest experience. Should you have any further concerns, please feel free to reach out to our management team. Thank you for bringing this to our attention.

8/10 Good

Sharita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on Apr 9, 2024
Hello Sharita,We appreciate you choosing our hotel for your stay. If there's anything more we can do to enhance your future visits, please don't hesitate to contact us directly. We hope to welcome you back soon!

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was absolutely amazing💪 the only issue was the shower was a little old but maintenance came right over and fixed the issue
Stayed 1 night in Apr 2024
Response from Manager on Apr 9, 2024
Hello Ruby, We appreciate your kind words regarding our staff. Thank you for bringing the shower matter to our attention; we're pleased our maintenance team promptly addressed it. Your feedback helps us improve our services for all guests to enjoy their stay with us.

4/10 Poor

tom, fort worth

Stayed 1 night in Apr 2024
Response from Manager on Apr 9, 2024
Hello tom, We're sorry to hear that you did not fully enjoy your stay. Please feel free to contact us directly with any specific feedback you may have so we can address your concerns and make improvements for the future. We appreciate your time and hope to have the opportunity to welcome you back for a better experience.

10/10 Excellent

claudia

Travelled with family
Liked: Staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2024
Response from Manager on Apr 5, 2024
Hello claudia,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was good, and we hope to have the pleasure of hosting you again soon.

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 2 nights in Mar 2024
Response from Manager on Apr 5, 2024
Hello Carmen,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

6/10 Okay

Enriqueta

Travelled with family
Liked: Cleanliness, staff & service
room cabinets were hard to open, bottom two drawers were nailed in. Bathroom french doors were stuck, and we could only use one side. Breakfast was not good.
Stayed 2 nights in Mar 2024
Response from Manager on Apr 3, 2024
Hello Enriqueta, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Your comments have been noted and will be shared with our team for further review and improvement. We hope you will consider staying with us again in the future to provide a better experience.

2/10 Terrible

Esmeralda

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff is rude and the place is dirty
Stayed 1 night in Mar 2024
Response from Manager on Apr 2, 2024
Hello Esmeralda, We are disappointed to hear about your experience at our hotel. We take all feedback seriously and will address your concerns appropriately. We strive to ensure our guests have a pleasant stay and we apologize for any inconvenience caused during your visit. Thank you for bringing this to our attention.

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Manager on Mar 29, 2024
Hello Maribel,We appreciate you taking the time to share your feedback with us. We regret to hear that your experience did not meet your expectations. We encourage you to reach out to our management team to discuss your concerns further. Your input is valuable to us as we continuously strive to improve our services.

10/10 Excellent

Chesarae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is friendly
Response from Manager on Mar 29, 2024
Hello Chesarae,We are delighted to hear that you found our staff to be welcoming during your stay. Our team takes pride in providing exceptional service to all our guests. Should you have any further feedback or need assistance, please do not hesitate to reach out to us.

10/10 Excellent

Janiyah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great.. with great breakfast
Stayed 2 nights in Mar 2024
Response from Manager on Mar 29, 2024
Hello Janiyah,We are delighted to hear that you enjoyed your stay with us and appreciated our breakfast offerings. Your positive feedback is truly appreciated as we strive to provide exceptional experiences for all our guests. Thank you for choosing to stay with us, and we hope to welcome you back again in the future.

2/10 Terrible

david

I’d actually like to request a full refund from this hotel. We did not end up staying here because when we got there the room was dirty, bed was unmade, and trash on the floor! We were tired from driving and we were ready to go to sleep at this point only to find out the room was dirty! They made accommodations and put us in a different hotel that was not worth what we initially paid and we went through the trouble of driving to a different location at night. This was a terrible experience!
Stayed 1 night in Mar 2024
Response from Manager on Mar 27, 2024
Hello david, I apologize for the inconvenience you experienced during your stay, however, we recommend contacting the management directly to discuss any concerns regarding refunds. Your feedback is valuable for us to ensure the best possible experience for all our guests.

6/10 Okay

Jenifer

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2024
Response from Manager on Mar 24, 2024
Hello Jenifer,We appreciate you choosing our hotel for your stay. If you have any specific feedback you'd like to share, please reach out to us so we can ensure a better experience for your next visit. We value your input and strive to make every guest's stay exceptional.

8/10 Good

tiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall pretty good stay
Stayed 1 night in Mar 2024
Response from Manager on Mar 22, 2024
Hello tiara,We appreciate your feedback and are pleased to hear you had a good stay with us. If there is anything else we can assist you with, please reach out to our management team directly.

8/10 Good

tiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay.
Stayed 2 nights in Mar 2024
Response from Manager on Mar 22, 2024
Hello tiara,We are pleased to hear that you had a nice stay at our hotel. Should you have any further feedback or queries, please feel free to reach out to us directly. We appreciate your time and hope to welcome you back in the future.

8/10 Good

Wayne

Stayed 3 nights in Mar 2024
Response from Manager on Apr 9, 2024
Hello Wayne,We are delighted to hear that you enjoyed your stay with us! If you have any further comments or suggestions, please don't hesitate to contact us directly. We look forward to welcoming you back soon!