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Reviews of Homewood Suites by Hilton Dallas-Frisco

3 out of 5
Homewood Suites by Hilton Dallas-Frisco
3240 Parkwood Blvd, Frisco, TX

Reviews

9.6

Exceptional

Rating 10 - Excellent. 729 out of 907 reviews" "
Rating 8 - Good. 142 out of 907 reviews" "
Rating 6 - Okay. 20 out of 907 reviews" "
Rating 4 - Poor. 8 out of 907 reviews" "
Rating 2 - Terrible. 8 out of 907 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great staff , Good breakfast every moring
Stayed 4 nights in Apr 2024
Response from Vlad Gritsman on May 7, 2024
Thank you for your wonderful review. We are thrilled to see that you enjoyed your stay, our delicious breakfast, and that our staff was so great. We look forward to welcoming you back again soon.

10/10 Excellent

Corbin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedroom was huge! Everything was perfect
Stayed 2 nights in Apr 2024
Response from Vlad Gritsman on Apr 30, 2024
Thank you for your wonderful feedback. We are delighted to hear that you enjoyed a comfortable stay in our spacious suites. It was a pleasure having you as our guest and we look forward to welcoming you back again soon.

10/10 Excellent

Bumsik

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon the overall high quality, the contactless check-in|out was uniquly amazing.
Stayed 1 night in Apr 2024
Response from Vlad Gritsman on Apr 12, 2024
Thank you for your wonderful feedback. We are delighted to see that you enjoyed your stay at the Homewood Suites Dallas-Frisco and that our contactless check-in and out was so convenient for you during your stay. It was a pleasure having you as our guest and we look forward to welcoming you back again soon.

10/10 Excellent

Lloyd

Response from Vlad Gritsman on Apr 9, 2024
Many thanks for your wonderful rating. We are thrilled to see that you enjoyed your stay. We look forward to welcoming you back again soon.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, really good breakfast, clean rooms.
Stayed 2 nights in Mar 2024
Response from Vlad Gritsman on Apr 2, 2024
Thank you for your wonderful feedback. We are pleased to see that you enjoyed our cleanliness, our location, and delicious breakfast - a perfect way to start your day! We hope to welcome you back again soon.

10/10 Excellent

Kayleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy our stay at this Homewood Suites. The rooms are always clean, staff is friendly, easy parking, and breakfast is included. This is our favorite place when traveling to Frisco.
Stayed 2 nights in Feb 2024
Response from Vlad Gritsman on Feb 27, 2024
Thank you for your wonderful feedback! We truly appreciate your loyalty and are thrilled that you have consistently experienced a clean and comfortable stay at the Homewood Suites Dallas-Frisco. Our friendly staff is dedicated to ensuring your satisfaction, and we are delighted that you’ve enjoyed our delicious breakfast. It is always a pleasure to have you as our guest, and we look forward to welcoming you back on your next trip to the Frisco area.

10/10 Excellent

Ashley

Stayed 1 night in Feb 2024
Response from Vlad Gritsman on Mar 21, 2024
Thank you for your 5-star rating. We are thrilled to see that you enjoyed your stay. We look forward to welcoming you back again soon.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Vlad Gritsman on Feb 6, 2024
Thank you for your wonderful rating. We are delighted to see that you enjoyed an excellent experience. We look forward to welcoming you back again soon.

10/10 Excellent

Richard, Austin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room at affordable price, with a better breakfast setup than most simple buffets, and the Wednesday night happy hour was also appreciated. Staff very helpful with all requests. Location is convenient, though nothing special as its near Frisco strip malls, and not too far from a pleasant walking trail. Workout room is adequate and I look forward to trying out the pool in a future visit. It will become my go to when visiting Frisco in the future
Stayed 2 nights in Jan 2024
Response from Vlad Gritsman on Feb 6, 2024
Thank you for your wonderful feedback. We are thrilled to see that you enjoyed a comfortable stay in our spacious suites and that our accommodations and amenities all met your needs. We strive to go above and beyond for all of our guests and I am so very happy to hear that our entire team took such amazing care of you during your stay. It was a pleasure having you as our guest and we look forward to welcoming you back again on your next trip to the Frisco area.

10/10 Excellent

Letha

Stayed 3 nights in Jan 2024
Response from Vlad Gritsman on Jan 9, 2024
Thank you for taking the time to leave your outstanding rating. We are delighted to see that you enjoyed an excellent experience at the Homewood Suites Dallas-Frisco! We look forward to welcoming you back again soon.

8/10 Good

Tsuyoshi

Travelled with family
Liked: Cleanliness, staff & service
Dishwasher and next room were noisy
Stayed 2 nights in Dec 2023
Response from Vlad Gritsman on Jan 4, 2024
Thank you for your feedback. We are happy to see that you enjoyed your overall stay, but recognize that your time with us could have been even more perfect. We apologize for the inconveniences that you experienced during your stay. We sincerely want all of our guests to experience a comfortable, relaxing stay, and be able to enjoy your stay without distraction. Our team is always here to help and will do everything that we can to ensure this. We hope to welcome you back again soon.

10/10 Excellent

TEMITOPE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Vlad Gritsman on Jan 2, 2024
Thank you for your 5-star review. We are delighted to see that you had a wonderful stay. We look forward to welcoming you back again.

6/10 Okay

ABDULLAH

Stayed 2 nights in Dec 2023
Response from Vlad Gritsman on Jan 15, 2024
Thank you for your great rating. We hope to welcome you back again soon.

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ice clean room and friendly reception staff. Breakfast was really good.
Stayed 1 night in Dec 2023
Response from Vlad Gritsman on Dec 19, 2023
Thank you for your wonderful feedback. We are delighted to see that you enjoyed your stay, our cleanliness, and that our staff was so friendly. We are also happy to hear that you enjoyed our delicious breakfast - a perfect way to start your day! We hope to welcome you back again soon.

10/10 Excellent

Eduard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Vlad Gritsman on Dec 12, 2023
Thank you for your 5-star rating. We are happy to see that you enjoyed your stay. We look forward to welcoming you back again soon.

10/10 Excellent

Mackenzie

Stayed 2 nights in Nov 2023
Response from Vlad Gritsman on Nov 29, 2023
Thank you for your 5-star rating. We are thrilled to see that you enjoyed an excellent experience. We look forward to welcoming you back again soon.

10/10 Excellent

christeen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s Worth the Stay
My stay was very relaxing. Breakfast was great. The staff was very professional
Stayed 2 nights in Nov 2023
Response from Vlad Gritsman on Nov 21, 2023
Thank you for taking the time to share your wonderful feedback. We are delighted to see that you enjoyed such a relaxing stay, our delicious breakfast, and that our hospitality was excellent. We look forward to welcoming you back again soon.

10/10 Excellent

Jordan

Stayed 1 night in Nov 2023
Response from Vlad Gritsman on Nov 22, 2023
Many thanks for your 5-star rating. We are pleased to see that you enjoyed your stay. We look forward to welcoming you back again soon.

10/10 Excellent

Emily

Stayed 1 night in Oct 2023
Response from Vlad Gritsman on Nov 21, 2023
Thank you for your wonderful rating. We are thrilled to see that you enjoyed your stay. We look forward to welcoming you back again soon.

4/10 Poor

Leonard

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We had to switch rooms because the toilet kept on running. Then we had the same issues with the toilet in the other room. Didn't apricate the $25 fee for early check in.
Stayed 2 nights in Oct 2023
Response from Vlad Gritsman on Oct 10, 2023
Thank you for your feedback. We are saddened to see your disappointment in your recent stay with us. We apologize for the issues with your toilet in the suites that you checked into. We would have been more than happy to notify our maintenance team that you were experiencing this issue for the second time. We sincerely want all of our guests to have a comfortable and restful experience when staying with us and will do everything that we can to ensure this. While our team members must enforce our hotel policies with each of our guest, we apologize for any misunderstanding regarding our early check-in fee policy. Thank you for choosing our hotel and we hope that you will choose to stay with us again so that we can have the opportunity to provide you with better memories.

10/10 Excellent

Demetrios

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located property. Chargepoint ev charger on premesis. Lots of shopping close by.
Stayed 3 nights in Sep 2023
Response from Vlad Gritsman on Oct 3, 2023
Thank you for your wonderful review. We are delighted to see that you enjoyed your stay, our location, and that our EV chargers were so convenient during your stay! We look forward to welcoming you back again soon.

10/10 Excellent

Juo mei

Stayed 1 night in Sep 2023
Response from Vlad Gritsman on Sep 28, 2023
Thank you for your wonderful rating. We are happy to see that you enjoyed your stay. We hope to welcome you back again soon.

10/10 Excellent

Tannaz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Sep 2023
Response from Vlad Gritsman on Sep 5, 2023
Thank you for your wonderful review. We are thrilled to hear that you enjoyed an excellent experience. We look forward to welcoming you back again soon.

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Vlad Gritsman on Aug 23, 2023
Many thanks for your 10-star rating. We are thrilled to see that you enjoyed an excellent experience. We look forward to welcoming you back again soon.

2/10 Terrible

EL'Tonia

Stayed 1 night in Aug 2023
Response from Vlad Gritsman on Sep 5, 2023
Thank you for your feedback. Please contact us directly, so that we can visit about your experience in more detail. We hope to have the opportunity to welcome you back again soon.

10/10 Excellent

djuana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Vlad Gritsman on Aug 9, 2023
Many thanks for your 10-star rating. We are delighted to see that you enjoyed an excellent experience. We look forward to welcoming you back again soon.

10/10 Excellent

Ike

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 2 nights in Aug 2023
Response from Vlad Gritsman on Aug 9, 2023
Thank you for your wonderful rating. We are thrilled to see that you enjoyed your stay. We look forward to welcoming you back again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Vlad Gritsman on Jul 26, 2023
Many thanks for your 10-star rating. We are delighted to see that you enjoyed an excellent experience. We look forward to welcoming you back again soon.

10/10 Excellent

Susie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great room, location, staff. Will definitely return.
Stayed 4 nights in Jul 2023
Response from Vlad Gritsman on Aug 2, 2023
Thank you for your wonderful review. We are thrilled to see that you enjoyed your stay, our location, and that our staff was so great. We look forward to welcoming you back again soon.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
The hotel was very clean; and the bed was comfortable. The pool was perfect. Breakfast provided several options for picky eaters. Only complaints were I wish they had better plate/bowl options for littles. I was so nervous mine would break one. Also you could hear the person above you walking around and moving the chair. It reminded me of apartment living with the noise. Perfect area in Frisco otherwise.
Stayed 2 nights in Jul 2023
Response from Vlad Gritsman on Jul 14, 2023
Thank you for your wonderful feedback. We are pleased to see that you enjoyed a clean and comfortable stay, our delicious breakfast, and our relaxing pool area - definitely a guest favorite. We hope to welcome you back again soon.

10/10 Excellent

Amarjit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2023
Response from Vlad Gritsman on Jul 6, 2023
Thank you for your 10-star rating. We are thrilled to see that you enjoyed an excellent experience. We look forward to welcoming you back again soon.

10/10 Excellent

Lucinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Vlad Gritsman on Jun 27, 2023
Thank you for your 10-star rating. We look forward to welcoming you back again soon.

10/10 Excellent

Ronnetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great. The convenient to a lot shopping and food restaurants
Stayed 2 nights in Jun 2023
Response from Vlad Gritsman on Jun 6, 2023
Thank you for your wonderful review. We are thrilled to see that you enjoyed your stay and that our location worked out so well during your stay. We look forward to welcoming you back again soon.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Vlad Gritsman on May 19, 2023
Thank you for your wonderful rating. We are pleased to see that you enjoyed your stay. We look forward to welcoming you back again soon.

10/10 Excellent

Rhonda

Stayed 1 night in May 2023
Response from Vlad Gritsman on May 15, 2023
Thank you for your 10-star rating. We are pleased to see that you enjoyed an excellent experience. We look forward to welcoming you back again soon.

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was great minus the bed which felt like sleeping on concrete and the pillows were awful. The breakfast was good and the place seemed very clean.
Stayed 5 nights in May 2023
Response from Vlad Gritsman on May 11, 2023
Thank you for taking the time to share your feedback regarding your recent stay. We are happy to see that you enjoyed your overall stay, our cleanliness, and our delicious breakfast - a great way to start your day. We sincerely want all of our guests to have a comfortable and restful stay. We hope to have the opportunity to welcome you back again soon.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Vlad Gritsman on May 1, 2023
Thank you for your great rating. We hope to welcome you back again soon.

10/10 Excellent

Marion A. Hutchinson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and and easily accessible from the highway. Staff was attentive and very friendly.
Stayed 2 nights in Apr 2023
Response from Vlad Gritsman on Apr 18, 2023
Thank you for your wonderful feedback. We are delighted to see that you enjoyed your stay, our location, and that our staff was so friendly. We look forward to welcoming you back again soon.

10/10 Excellent

Naresh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and well maintained!!
Stayed 2 nights in Apr 2023
Response from Vlad Gritsman on Apr 18, 2023
Thank you for your wonderful review. We are pleased to see that you enjoyed your stay. We hope to welcome you back again soon.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2023
Response from Vlad Gritsman on May 1, 2023
Many thanks for your 5-star rating. We are thrilled to see that you enjoyed your stay. We hope to welcome you back again soon.

8/10 Good

Tosha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Vlad Gritsman on Apr 4, 2023
Thank you for your great rating. We hope to welcome you back again soon.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Vlad Gritsman on Mar 29, 2023
Many thanks for your 10-star rating. We are pleased to see that you had an excellent experience. We look forward to welcoming you back again soon.

10/10 Excellent

Joshua

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Breakast was nice, clean hotel, room was nice, beds were comfortable- even the pullout was comfortable which was a huge plus!
Stayed 2 nights in Mar 2023
Response from Vlad Gritsman on Mar 21, 2023
Thank you for your wonderful feedback. We are delighted to see that you enjoyed a clean and comfortable stay and our delicious breakfast. We look forward to welcoming you back again soon.

10/10 Excellent

JACKIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Vlad Gritsman on Mar 14, 2023
Thank you for your 10-star rating. We are delighted to see that you had an excellent experience. We look forward to welcoming you back again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Homewood Suites
Great rooms and service
Stayed 2 nights in Mar 2023
Response from Vlad Gritsman on Mar 8, 2023
Thank you for your wonderful review. We are thrilled to see that you enjoyed your stay and that our staff was great. We hope to welcome you back again soon.

8/10 Good

DEBORAH

Stayed 2 nights in Mar 2023
Response from Vlad Gritsman on Mar 29, 2023
Thank you for your great rating. We hope to welcome you back again soon.

10/10 Excellent

Kara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service by staff!
Stayed 1 night in Feb 2023
Response from Vlad Gritsman on Mar 1, 2023
Thank you for taking the time to leave your wonderful feedback. We are thrilled to see that you enjoyed your stay and that our staff was so great. We look forward to welcoming you back again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, clean and convenient area.
Stayed 3 nights in Feb 2023
Response from Vlad Gritsman on Feb 23, 2023
Thank you for your wonderful review. We are thrilled to see that you enjoyed your stay, our cleanliness, and our location. We look forward to welcoming you back again soon.

6/10 Okay

Rebecca

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Feb 2023
Response from Vlad Gritsman on Feb 22, 2023
Thank you for your feedback. Please contact us directly, so we can visit about your experience in more detail. We hope to welcome you back again soon.

10/10 Excellent

Ralph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 1 night in Feb 2023
Response from Vlad Gritsman on Feb 14, 2023
Thank you for your wonderful feedback. We are delighted to see that you enjoyed an excellent experience. We hope to welcome you back again soon.