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Reviews of Home2 Suites by Hilton Dallas North Park

3 out of 5
Home2 Suites by Hilton Dallas North Park
8180 Midtown Blvd, Dallas, TX

Reviews

8.4

Very good

Rating 10 - Excellent. 405 out of 711 reviews" "
Rating 8 - Good. 170 out of 711 reviews" "
Rating 6 - Okay. 48 out of 711 reviews" "
Rating 4 - Poor. 31 out of 711 reviews" "
Rating 2 - Terrible. 57 out of 711 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Pratik

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Management on May 23, 2024
Pratik thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the stay. We hope to have the pleasure of serving you again soon.

8/10 Good

Kerri

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious, clean, and modern. The location is a block from the freeway, so close enough to be convenient but far enough to not hear traffic. Breakfast was ok, but not great.
Stayed 2 nights in May 2024
Response from Management on May 14, 2024
Hello Kerri! Thank you for staying with us here at Home2, and for taking the time to share your feedback with us. We are delighted that you enjoyed your stay. We look forward to serving you again soon.

10/10 Excellent

Noemi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Management on May 13, 2024
Noemi, thank you for taking time to share your experience with us. We are thrilled you enjoyed your stay. We hope to have the pleasure of welcoming you back to our hotel soon!

10/10 Excellent

Sandra

Stayed 1 night in Apr 2024
Response from Management on May 20, 2024
Sandra, thank you for taking a moment to share your experience. I am happy to hear you found the property to your liking. We strive to provide reliable and friendly service that makes a difference in your stay and look forward to welcoming you back soon!

10/10 Excellent

Nury

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel stay was short but overall satisfied. Our room was clean and the beds were comfortable. Breakfast was quick to go options such as make your own breakfast sandwich and a waffle maker station which were quite yummy (vanilla buckwheat) Entrance floors were cleaned after breakfast. Vacuumed. The only thing I did notice was carpet spots on the 2nd and 4the floor. Pets are allowed so not sure if that had anything to do with it but the hallways didn’t smell just the stains were visible. Regardless, we would definitely stay again.
Stayed 2 nights in Mar 2024
Response from Management on Apr 14, 2024
Nuri, thank you so much for allowing our team to be your host during your stay in Dallas, and for taking the time to share your feedback with us. I am delighted that you enjoyed the stay. Our team is passionate about delivering exceptional hospitality and will be so happy to hear about your experience. We look forward to welcoming you back to our hotel soon!

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, room was nice and spacious. I interacted with staff at different times of the day and everyone was great. Only one small suggestion is that the glass shower doors need rubber guards so that they do not slam when you close them and maybe put slip guards on shower floor. Was very slippery.
Stayed 3 nights in Mar 2024
Response from Management on Mar 23, 2024
Wow, thank you so much for sharing your fantastic experience! We are thrilled you enjoyed your stay with us here at the Home2. We also appreciate your suggestions as our goal is to make your stay perfect in every way. Rest assured your feedback will be used by our team to make improvements, and we hope you will visit us again soon. It will be our pleasure to make sure your next stay with us is truly exceptional!

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re staying in this area in Dallas, definitely pick this hotel, unlike the others nearby it’s not right next to the interstate, it’s tucked away in a quiet residential spot. Some construction next door now building a new apartment complex but if your up and out early you’re good. Very nice hotel for business traveler like me
Response from Manager on Mar 4, 2024
Hello Edward thank you for your 5 star review! If your travels bring you back to the DFW area stop by and visit with us again.

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy
Stayed 1 night in Feb 2024
Response from Manager on Feb 18, 2024
Hello Chad! Thank you for 5-star review. I will be sure to pass along your feedback to the hotel staff. If your travels being you back to the Dallas Fort Worth area, please come stay with us.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property; friendly staff; clean; good variety for breakfast. Only negative - the coffee was really acidic, undrinkable.
Stayed 1 night in Feb 2024
Response from Manager on Feb 18, 2024
Hello David! Thank you for 5-star review. I will be sure to pass along your feedback to the hotel staff. If your travels being you back to the Dallas Fort Worth area, please come stay with us.

2/10 Terrible

HARRY

Travelled with family
Disliked: Staff & service, room comfort
NOT SO PET FRIENDLY
It is misfortunate and rather deceiving from Home2 Hotel, in Dallas, to state that they are pet friendly, and not being clear nor transparent about a pet fee. This is on the border of dishonesty and guests should be made aware of all charges. We travel quite often back-and-forth to Dallas, and this will be the last time we stay at this hotel. Simply, based on a question of principle.
Stayed 1 night in Jan 2024
Response from Manager on Feb 1, 2024
Good morning Harry, Thank you for your review! The Home2 Suites Dallas North Park is indeed pet friendly; it is advertised on our direct hotel's website and on hotels.com website. The fee associated with bring a pet range from a 1-time fee of 75 to 125 depending on the number of nights.

10/10 Excellent

Tammie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the soft pillows and bed. The Zero products for the shower and personal care are amazing. The room was very nice and I enjoyed staying there. The breakfast had multiple choices. The staff were very helpful and friendly.
Stayed 3 nights in Jan 2024
Response from Manager on Jan 31, 2024
Hello Tammie thank you for your lovely review! I will be sure to pass along your comments to the team! We are happy to know that you enjoyed your bed and the zero amenities inside of the room as well as the breakfast. If your travels bring you back to the DFW area, we would love to host you again here at the Home2 Suites Dallas North Park

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Manager on Jan 31, 2024
Hello Linda thank you for your 5-star review! If your travels bring you back to the DFW area, we would love to host you again here at the Home2 Suites Dallas North Park.

8/10 Good

Cary

Stayed 2 nights in Jan 2024
Response from Manager on Mar 21, 2024
Cary, thank you for sharing your experience! We are thrilled you enjoyed the Home2 Dallas NorthPark! Thank you for your review & we look forward to welcoming you back next time!

10/10 Excellent

Dai'Jah

Stayed 5 nights in Dec 2023
Response from Manager on Jan 9, 2024
Hello Dai'jah thank you for your 10-star review! We'd love to welcome you back to the Home2 Suites Dallas North Park the next time your travels bring you to the DFW area.

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good space for a family of 5, clean room and good service.
Stayed 2 nights in Dec 2023
Response from Manager on Jan 9, 2024
Hello Pedro thank you for your 10 star review! We’re glad our hotel was able to accommodate your family with space, clean room and good service. I will be sure the team is passed along your feedback. If your travels bring you back to the DFW area we'd be glad to host your family again.

8/10 Good

Ajay

Response from Manager on Feb 13, 2024
Hello Ajay thank you for your review! If your travels bring you back to the Dallas North Park area, we would love to have you stay with us here at the Home2 Suites Dallas North Park.

10/10 Excellent

RAMI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Jan 31, 2024
Hello Rami thank you for your 5-star review! If your travels bring you back to the DFW area, we would love to host you again here at the Home2 Suites Dallas North Park

10/10 Excellent

Michelle

Stayed 1 night in Dec 2023
Response from Manager on Jan 31, 2024
Hello Michelle thank you for your 5-star review! If your travels bring you back to the DFW area, we would love to host you again here at the Home2 Suites Dallas North Park.

10/10 Excellent

Kristin, Bella Vista

Stayed 3 nights in Dec 2023
Response from Manager on Jan 9, 2024
Hello Kristin thank you for your 5 star review! We'd love to welcome you back to the Home2 Suites Dallas North Park the next time your travels bring you to the DFW area.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Very clean and friendly hotel. Easy to find and great parking. Breakfast was pretty good too as far as hotel breakfast goes.
Stayed 1 night in Dec 2023
Response from Manager on Dec 22, 2023
Hello anonymous thank you for your lovely review regarding your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Manager on Dec 22, 2023
Hello Anonymous thank you for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet location; no dining option available close. Dan
Stayed 1 night in Nov 2023
Response from Cedrica Thompson - AGM on Dec 1, 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

2/10 Terrible

Luis A

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Would not stay there no more
Room was alright , requested from manager to restock towels , toilet paper and throw trash- was not even touched Had neighbor in other room were very loud Deposit was very high $75 a night
Stayed 2 nights in Nov 2023
Response from Cedrica Thompson - AGM on Dec 1, 2023
We appreciate your feedback this helps us grow as a hotel. We are so sorry your recent experience with us did not exceed your expectations we will work hard as a team to change this immediately we hope in the near future you give us a second chance. Hope you have a wonderful day!

10/10 Excellent

alex

Stayed 1 night in Nov 2023
Response from Manager on Dec 22, 2023
Hello Alex thank you for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2023
Response from Cedrica Thompson - AGM on Nov 15, 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Usual hotel
Standard style hotel. So so breakfast. Worked for what we needed it to be.
Stayed 2 nights in Nov 2023
Response from Cedrica Thompson - AGM on Nov 15, 2023
We appreciate your feedback this helps us grow as a hotel. We are so sorry your recent experience with us did not exceed your expectations we will work hard as a team to change this immediately we hope in the near future you give us a second chance. Hope you have a wonderful day!

8/10 Good

Tracy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Oct 2023
Response from Cedrica Thompson - AGM on Oct 31, 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

10/10 Excellent

Emily

Stayed 2 nights in Oct 2023
Response from Cedrica Thompson - AGM on Dec 1, 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

2/10 Terrible

Sunit

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Not value for price. Front desk give us hard time to check inn
Stayed 2 nights in Sep 2023
Response from Cedrica Thompson - AGM on Oct 27, 2023
We appreciate your feedback this helps us grow as a hotel. We are so sorry your recent experience with us did not exceed your expectations we will work hard as a team to change this immediately we hope in the near future you give us a second chance. Hope you have a wonderful day!

10/10 Excellent

Michael P

Liked: Staff & service, property conditions & facilities, room comfort
Great stay
The staff was friendly and very professional.
Stayed 1 night in Oct 2023
Response from Cedrica Thompson - AGM on Oct 24, 2023
We appreciate your feedback it was an honor to have you stay with us hope to see you again!

2/10 Terrible

David

Disliked: Staff & service
Not Good
Arrived to find the room I booked was not available. Specifically requested a bathtub for the room, and there was not one upon arrival. Had to leave and find another hotel. Staff did look in the computer for us to find another room, but no luck.
Stayed 1 night in Oct 2023
Response from Cedrica Thompson - AGM on Oct 23, 2023
We appreciate your feedback this helps us grow as a hotel. We are so sorry your recent experience with us did not exceed your expectations. Again, I do apologize that this happened we did not intend on the guest extending his room. we hope in the near future you give us a second chance. Hope you have a wonderful day!

8/10 Good

Robert

Stayed 1 night in Oct 2023
Response from Cedrica Thompson - AGM on Oct 22, 2023
We appreciate your feedback this helps us grow as a hotel. please feel free to let us know how we can make your stay as perfect as possible! Have a wonder day!

4/10 Poor

Jeff C

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Poor construction. Door between guest rooms wouldn’t lock. Bathroom door lock broken and lock looked like a gate latch. Hall door would close if pushed. Overall construction labor and materials were poor. Checkin was not welcoming albeit smooth. Will not stay again.
Stayed 1 night in Oct 2023
Response from FOM on Oct 19, 2023
I am so sorry for the inconvenience that occurred during your stay. Please know that this not how we normally do business. At this time our hotel is undergoing huge changes, and we appreciate your patience thus far. I've talk to our teams here and we are going to work hard to improve our rooms.

2/10 Terrible

Adam

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Cedrica Thompson - AGM on Oct 20, 2023
We appreciate your feedback this helps us grow as a hotel. We are so sorry your recent experience with us did not exceed your expectations we will work hard as a team to change this immediately we hope in the near future you give us a second chance. Hope you have a wonderful day!

8/10 Good

Michael

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Carpets in room and hallways was very dirty and stained.
Stayed 4 nights in Sep 2023
Response from Cedrica Thompson - AGM on Oct 27, 2023
We appreciate your feedback this helps us grow as a hotel. We are so sorry your recent experience with us did not exceed your expectations we will work hard as a team to change this immediately we hope in the near future you give us a second chance. Hope you have a wonderful day!

6/10 Okay

Lori

Travelled with family
The bathroom door latch didn't work well. I think it was broken. The carpet needed to be cleaned in the rooms, hallways and common areas.
Stayed 2 nights in Sep 2023
Response from FOM on Oct 2, 2023
Thank you for taking the time to write this, and for pointing out these issue. We work hard to give all of our customers a great experience, and we want to keep improving. I’ve talked with our teams here, and we’re working on fixing these problems. Our property will be having the carpets cleaned this upcoming month. Also, thank you for your kind words about our business. We really appreciate both the kindness and the honesty.Have a great day!Home2 Suites FOM

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Dirty flooring
The carpet in the hotel including the room is very soiled and stained, needs to be updated!
Stayed 1 night in Sep 2023
Response from FOM on Sep 30, 2023
Thank you for taking the time to write this, and for pointing out this issue. We work hard to give all of our customers a great experience, and we want to keep improving. The carpets in the hotel will be professionally cleaned in the upcoming weeks. We really appreciate both the kindness and the honesty about our property.Have a great day!Home2 Suites FOM

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
We had a short stay because we were only in town for the night, but it was a pleasant stay. Our room was clean and comfortable and the front desk staff was very friendly and helpful. We would definitely stay here again.
Stayed 1 night in Sep 2023
Response from FOM on Sep 28, 2023
Thank you for choosing us for your lodging needs. We value your review and look forward to being your Home2 every time you’re in town!Have a great day!Home2 Suites FOM

8/10 Good

KIMBERLY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Cedrica Thompson - AGM on Oct 20, 2023
We appreciate your feedback this helps us grow as a hotel. please feel free to let us know how we can make your stay as perfect as possible! Have a wonder day!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Cedrica Thompson - AGM on Oct 27, 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay and every staff was wonderful
Stayed 2 nights in Sep 2023
Response from FOM on Sep 12, 2023
Thank you for choosing us for your lodging needs. We value your review and look forward to being your Home2 every time you’re in town!Have a great day!Home2 Suites FOM

6/10 Okay

katie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property. Rooms were spacious, quiet and comfortable. Will be coming back.
Stayed 2 nights in Sep 2023
Response from FOM on Sep 12, 2023
Thank you for choosing us for your lodging needs. We value your review and look forward to being your Home2 every time you’re in town!Have a great day!Home2 Suites FOM

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It was ok.
Stayed 2 nights in Aug 2023
Response from Cedrica Thompson - AGM on Oct 20, 2023
We appreciate your feedback this helps us grow as a hotel. please feel free to let us know how we can make your stay as perfect as possible! Have a wonder day!

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like our stay at this hotel. We had to go to the front desk everyday and request new bath towels, wash cloths, and hand towels. Also the tub did not have a stopper and when we requested on from the staff, we weee told they don’t have any. That’s was very uncomfortable for my family of 5.
Stayed 4 nights in Aug 2023
Response from FOM on Aug 30, 2023
Thank you for choosing us for your lodging need. On behalf of the housekeeping department I would like to extend an apology. Thank you for letting me know about the issues that occurred during your stay. I’m going to talk to our team and fix this. Please know that this is not normally how we do business. We want all customers to know they are in a Caring and clean place, and we’re sorry that this didn’t happen for you. We hope you’ll consider giving us another try in the near future. Have a nice day!Hoem2 Suites FOM

10/10 Excellent

Hani

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Good but they dont look at the rooms before giving you the key to see how clean they or or not .
Stayed 2 nights in Aug 2023
Response from FOM on Sep 12, 2023
Thank you for choosing us for your lodging needs. We value your review and we will take out the time to brainstorm ways to make your stay seamless and convenient. We look forward to being your Home2 every time you’re in town!Have a great day!Home2 Suites FOM

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, good breakfast, and ice staff
Stayed 1 night in Aug 2023
Response from FOM on Sep 12, 2023
Thank you choosing Home2 for your lodging needs. Thank you for your review we value your opinion and looking forward to making your experience even better in the future!Have a great day

6/10 Okay

Daniel

Stayed 3 nights in Aug 2023
Response from Cedrica Thompson - AGM on Oct 20, 2023
We appreciate your feedback this helps us grow as a hotel. We are so sorry your recent experience with us did not exceed your expectations we will work hard as a team to change this immediately we hope in the near future you give us a second chance. Hope you have a wonderful day!

10/10 Excellent

Mirza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far so good. Nice and quiet area. A little dirty carpet upstairs.
Stayed 1 night in Aug 2023
Response from FOM on Sep 12, 2023
Thank you for choosing us for your lodging needs. We value your review and we will take out the time to brainstorm ways to make your stay seamless and convenient. We look forward to being your Home2 every time you’re in town!Have a great day!Home2 Suites FOM

8/10 Good

Russ

Business traveller
Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Jul 2023

6/10 Okay

Kenyata

Travelled with family
Liked: Staff & service
Not a good stay.
I would never pay over $300 for this hotel. I should have read the fine print about paying additional taxes and fees separate from what’s on hotel.com. The hotel was a little old. I couldn’t sleep because the beds were hard. The room was clean which was good. In the morning the construction sounds woke us up. This will be my first and last time staying here.
Stayed 1 night in Jul 2023