Property entrance

Reviews of Orange Hotel

4.5 out of 5
Orange Hotel
29 Hoang Dieu, Phuoc Ninh, Hai Chau, Da Nang, DAD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 357 out of 563 reviews" "
Rating 8 - Good. 155 out of 563 reviews" "
Rating 6 - Okay. 40 out of 563 reviews" "
Rating 4 - Poor. 7 out of 563 reviews" "
Rating 2 - Terrible. 4 out of 563 reviews" "

9.0/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel and wonderful staff!!! Walking distance to a lot of places!! Lovely staff at breakfast, too!!
Stayed 6 nights in Jan 2020
Response from Orange team on Jan 30, 2020
Dear Donna, Thank you so much for reviewing us . It was such a pleasure to have you staying with us for such a holiday. In fact, we didn't want you to leave! I am thrilled that the service surpassed your expectations of Orange House Hotel and very much hope you shall come and visit us again in the near future. I very much look forward to welcoming you back to your new Da Nnag home and wish you a pleasant summer. Thank you for choosing to stay with us. Warm regards,

10/10 Excellent

Bud, Virginia USA

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This was an ideal property for individuals who want to stay in the city center area. The staff was fantastic and went above and beyond what normal expectations. I made a reservation for the room with the balcony/great view/comfortable seating. As a welcoming gesture, the hotel provided a complimentary bottle of wine and a confectionery. On a daily basis, the hotel provided two bottles of water and two bottles of beer. The reservation included a complimentary breakfast/choices were both western and Asian. Upon departure, the hotel noted the date of my birth gave me a marble carving of a ram, my birth symbol. The overall experience was outstanding.
Stayed 4 nights in Jan 2020
Response from Orange team on Jan 27, 2020
Dear Bud , Thank you so much for reviewing us . It was such a pleasure to have you staying with us for such a holiday. In fact, we didn't want you to leave! I am thrilled that the service and breakfast surpassed your expectations of Orange Hotel and very much hope you shall come and visit us again in the near future. I very much look forward to welcoming you back to your new Da Nang home and wish you a pleasant summer. Thank you for choosing to stay with us. Warm regards,

10/10 Excellent

Bob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service & location
Very friendly and helpful staff. The hotel location is very convenient, less than 15 minutes from the airport and pretty close to other places of interest and restaurants.
Stayed 1 night in Jan 2020
Response from Orange team on Jan 27, 2020
Dear Bob , Thank you so very much for taking the time to review Orange Hotel . I am thrilled to read of what an enjoyable stay you had and that you enjoyed our service and our location. Thank you for your lovely review and for acknowledging the great team that we are lucky to have. We are also lucky to have such wonderful guests! I very much hope that we shall have the pleasure to welcome you back to the hotel in the near future and would like to thank you for choosing to stay with us. Warm regards,

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay out the Orange Hotel. Great location, great breakfast included each morning, nice rooms and excellent service.
Stayed 3 nights in Dec 2019
Response from Orange Team on Dec 24, 2019
Dear Mr Robert , Thank you so much for your lovely review on the site following your short stay with us recently. It was our great pleasure taking care of your family a whom everyone fell in love with. Breakfast is also very special with a varied selection and I am also glad that you enjoyed your breakfast meal in the comfort of your suite. I have passed your very kind feedback to all the team who appreciate your time. We do hope that we will have the pleasure of welcoming you back to the hotel on a future visit Best regards,

10/10 Excellent

Phil

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The staff couldn’t have been more helpful and friendly.
Stayed 2 nights in Dec 2019
Response from Orange Hotel Team on Dec 23, 2019
Dear Mr Philip, Thank you so much for sharing such wonderful feedback with us. We are absolutely thrilled with your comments. I was happy to read that the great team, especially all staff here made a difficult time for you easier whilst you a leg injury and I am pleased that you are now feeling much better. I have made a special point of sharing this with all of the team. Please do come and stay with us again soon so you and your friend can see what Da Nang and of course the Orange hotel has to offer. My kindest regards,

6/10 Okay

Susannah, Seattle

Travelled with partner
Liked: Cleanliness, staff & service
The staff was very attentive and friendly. The breakfast was good. The lobby and restaurant did not have air conditioning which was unpleasant in the heat. There was not any soap in the bathroom and when I asked for it I was told we should use the shower gel, which was a small daily plastic bottle. The hotel is approximately 4-5 blocks from the river front, which is not bad however, with the difficulty of walking the streets when there’s no sidewalk because of the motorbikes I would recommend a hotel closer to the river front. It will make life a lot more pleasant.
Stayed 1 night in Nov 2019
Response from Orange Team on Nov 20, 2019
Dear Ms Susannah , Thank you for taking the time to write a review following your recent stay at Orange . I was very sad and disappointed to read your review. We really do not want anybody to leave the hotel unhappy, We are deeply sorry to hear that not everything during your stay was to your fullest satisfaction. Thank you for sharing your feedback with regards to amenities in our bathtub, I will look into this immediately We do offer a soap in the bathtub. Maybe the new reception do not know . Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests as well as training new staff. We are conveniently located for easy access to Da Nang international Airport in a good area with shops and restaurants within walking distance of the hotel. Please feel free to contact me directly and a I truly hope you will decide to return and stay with us, giving us an opportunity to redeem ourselves. Best wishes,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice and friendly, best location and very clean. It is very good value for money.
Stayed 2 nights in Oct 2019
Response from Orange team on Oct 30, 2019
Dear Reviewer, Thank you so much for reviewing us . It was such a pleasure to have you staying with us for such a family holiday. In fact, we didn't want you to leave! I am thrilled that the service, tour arrangements and breakfast surpassed your expectations of Orange House Hotel and very much hope you shall come and visit us again in the near future. I very much look forward to welcoming you and your sister back to your new Da Nnag home and wish you a pleasant summer. Thank you for choosing to stay with us. Warm regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and tidy. Although the room was not too big, you are provided what you need in general. Staff service was excellent.
Stayed 3 nights in Oct 2019
Response from Orange Team on Oct 23, 2019
Dear Reviewer, I am absolutely delighted to read of your recent experience and would like to thank you for taking the time to review Orange Hotel. Your compliments toward the staff are most kind and are received with appreciation. I look forward to sharing your review with my team and hope to welcome you back to the hotel in the near future. Thank you for choosing to stay with us. Warm regards,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for money. Clean and great location
Stayed 3 nights in Oct 2019
Response from Orange Team on Oct 22, 2019
Dear Reviewer, Thank you so much for leaving us an nice review. We are very delighted that you enjoyed your stay with us. Hope to welcome you back soon at Orange hotel.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt as if I am in my house! Excellent staff and good hotel
Stayed 1 night in Oct 2019
Response from Orange Team on Oct 7, 2019
Dear Reviewer, Thank you for taking the time to write such a lovely review, we are so glad to hear that you enjoyed your visit with us. I must say that we are very fortunate to have such wonderful staff to assist your every need and I will pass on your thanks to each team member personally. So we hope to welcome you, your family and your friend back for one again soon. We do hope to welcome you back in the very near future. Kind Regards, Orange Team

10/10 Excellent

Jeremy

Stayed 3 nights in Jun 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
English Pensioners
This is my second stay at this 🏨There policy of customer satisfaction is more than achieved
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, good restaurants and bars walking distance
Stayed 7 nights in Sep 2019
Response from Orange Team on Sep 16, 2019
Dear Sir/Madam, Thank you for taking the time to rating for us We are so glad to hear that you enjoyed your visit. We do hope to welcome you back in the very near future. Kind Regards,

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service and exceptional hotel
The hotel and staff was really exceptional. My wife got sick and the hotel owner arranged for a doctor to come to hotel. His staff went and bought medicine that the doctor prescribed for her.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Orange Team on Aug 13, 2019
Dear Sir/Madam, Thank you for taking the time to rating for us We are so glad to hear that you enjoyed your visit. We do hope to welcome you back in the very near future. Kind Regards,

8/10 Good

Yali

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Orange Team on Aug 13, 2019
Dear Mr Yali, Thank you for taking the time to rating for us We are so glad to hear that you enjoyed your visit. We do hope to welcome you back in the very near future. Kind Regards,

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staffs are very polite and helpful. The property is near to the eateries. It is around 18mins walk to the Han Bridge, Han river. The famous pink church is 10mins walk. Visitors are not allowed to enter church on Sunday
Stayed 2 nights in May 2019
Response from Orange Hotel Team on Jun 5, 2019
Dear Reviewer, Thank you so very much for taking the time to review Orange Hotel. It was such a pleasure to have you staying with us, and I am delighted to read of what an enjoyable stay you had. Your compliments regarding the location and service of the hotel are much appreciated - which I look forward to sharing with my team. I very much hope to have the opportunity of welcoming you back to the hotel in the near future. Warm regards, Orange Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great and the breakfast was better than we expected. I will returning next time to it.
Stayed 1 night in May 2019
Response from Orange Team on May 10, 2019
Dear Sir/ Madam, It is with delight that I read this absolutely beaming review of the Orange Hotel and thank you for choosing us and for taking the time to write it. We look forward to making another memorable stay for you in the near future. Best Wishes,

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t fault this hotel absolutely spotless staf ex
Stayed 2 nights in Apr 2019
Response from Orange Team on May 10, 2019
Dear Andrew , Thank you for taking the time to write such a lovely review, we are so glad to hear that you enjoyed your visit. I must say that we are very fortunate to have such wonderful staff to assist your every need and I will pass on your thanks to each team member personally. We do hope to welcome you back in the very near future . Kind Regards,

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Asian trip 2019
We couldn’t find any friendlier and helpful staff and management throughout our Asian tour. From arranging our trip to Hoi An and bana hills with a private driver from the hotel and to little things, like every time we returned to hotel the greeted us with cold towels and ice water. It was extremely hot during our stay and the air conditioning work well in our room. There was also good wifi connection . The hotel it’s self is on a busy street not far from all the action and grab ride will cost not to much. We had breakfast included and it was a pleasure to greeted by Ms. Vi every morning. The food was good and good selection of Asian and western items. We enjoyed our stay at Orange Hotel in Da Nang and would recommend It without hesitation.
Stayed 4 nights in Apr 2019
Response from Orange Team on Jun 5, 2019
Dear Kurt , It is with delight that I read this absolutely beaming review of the Orange Hotel and thank you for choosing us for second stay with us and for taking the time to write it. I am also pleased to hear how you find the Orange charming, unique and relaxing, all staff especially Vi will be thrilled with the fact that you felt at home with our welcome. It is with great pleasure to read about how welcoming our staff were, we really do have such a fantastic team of people here at Orange. We aim to make every one of our guests feel like royalty and give everyone a truly special experience. Please do come back and see us again soon so that we can have the pleasure of looking after you. We look forward to making another memorable stay for you in the near future. Best Wishes,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Excellent service and rooms were large and comfortable.
Stayed 2 nights in Mar 2019
Response from Orange Hotel Team on Apr 4, 2019
Dear Sir/ Madam , We very much appreciate such a heart warming review and are glad that you were happy with the Orange Hotel. We very much look forward to welcoming you back to your Da Nang home very soon. Kindest Regards

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2019
Response from Orange Hotel Team on Mar 8, 2019
Dear Betty , We very much appreciate such a heart warming review and are glad that you were happy with the Orange Hotel. We very much look forward to welcoming you back to your Da Nang home very soon. Kindest Regards,

10/10 Excellent

Verified traveller

Liked: Amenities, property conditions & facilities
Faultless . Staff excellent Room Excelleny The only negative is that not all the TV channels listed were available
Stayed 7 nights in Feb 2019
Response from Orange Hotel Team on Feb 19, 2019
Dear Sir/Madam, We very much appreciate such a heart-warming review and are glad that you were happy with the Orange Hotel. As we are such a small hotel we really do aim to treat every guest as family, to make your stay extra special. Please accept our apologies for any inconveniences regrading to TV channels during your stay with us. In reality, some channel is changes the different number so that you cannot found them. I will be certain to pass your comments onto our team to fix the issue. We hope to welcome you back to Orange hotel later next time for another pleasant visit. Best regards,

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Vietnam!
Amazing hotel, great staff. Very clean with comfy beds. The breakfast was amazing, so was the cookery lesson!
Stayed 1 night in Feb 2019
Response from Orange team on Feb 6, 2019
Dear Grace , We very much appreciate such a heart warming review and are glad that you were happy with the Orange Hotel. As we are such a small hotel we really do aim to treat every guest as family, to make your stay extra special. Of course we can only do that by having such a wonderful team of people, so I will ensure that I pass on your lovely comments to the team. It is so wonderful to hear that you enjoy our cooking class and we very much look forward to welcoming both of you back to your Da Nang home very soon. Wishing you all the best for the Lunar New Year. Kindest Regards, Orange Team

8/10 Good

murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very helpful staff
Stayed 2 nights in Nov 2018
Response from Orange team on Nov 19, 2018
Dear Mr Murray , Thank you so very much for taking the time to share your experience of Orange Hotel with other Expedia users. It was a great pleasure to have you staying with us. I very much hope we shall have the pleasure of welcoming you back to the hotel in the near future. Thank you for choosing to stay with us and recommending our hotel to others. Warm regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, staff & breakfast. Very friendly staff speaks very good English. Very nice breakfast & very good service.
Stayed 1 night in Nov 2018
Response from Orange team on Nov 7, 2018
Dear Sir/ Madam, Thank you so very much for taking the time to share your experience of Orange Hotel with other Expedia users. It was a great pleasure to have you staying with us and I am thrilled to learn from your review what an enjoyable visit you had. I very much hope we shall have the pleasure of welcoming you back to the hotel in the near future. Thank you for choosing to stay with us and recommending our hotel to others. Warm regards,

6/10 Okay

Nilubol, Bangkok

Liked: Cleanliness, staff & service
Ok for 2/3 stars hotel, the staff were very helpfu
No hot water in the shower!
Stayed 1 night in Oct 2018
Response from Orange Hotel Team on Nov 4, 2018
Dear Nilubol , Thank you for taking the time to offer us your feedback following your recent stay at Orange Hotel. Please accept our apologies that we did not meet your expectations during your stay with us and you experienced room issues during your time spent in our hotel. I have shared your comments with our Managers, our Maintenance team. I am happy to read that you were delighted with the service you received from our colleagues. I will be certain to pass your comments on to our staff. We hope to welcome you back to Orange hotel later next time for another pleasant visit. Best regards,

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Stay at the Orange Hotel Da Nang
I had a wonderful stay because the staff provided excellent service. I thoroughly enjoyed everything about it and would definitely return.
Stayed 2 nights in Oct 2018
Response from Orange team on Oct 18, 2018
Dear Ms Katrina, Thank you so much for taking the time to review Orange. I am thrilled and most appreciative of your wonderful evaluation based on your experience and I would like to thank you for your compliments towards the team . I can only say what a pleasure it was to have you staying with us and it would be an enormous pleasure to have the opportunity to welcome you back to the hotel next year. Thank you so much for your support. Warm regards,

10/10 Excellent

ZHIWEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faulous experience
1 night stay at Orange hotel, clean room and comfortable bed. Staff are very friendly and warming. Delicious breakfast was served at top floor (10th) with great city view. Mr CAM he is a pleasant, sincere, full of energy and funny man. He offer us orange coffee & tea and have a friendly chat over the breakfast. Thank you Mr CAM and the orange hotel staff for a fabulous experience and stay.
Stayed 1 night in Oct 2018
Response from Orange Team on Oct 17, 2018
Dear ZHIWEI , Thank you so much for sharing your review of Orange hotel. I am delighted that you had a thoroughly enjoyable experience and it gives me great pleasure to read your kind words on our excellent service, attentive staff, well-appointed rooms, the attention to detail, our expertly prepared breakfasts. It was wonderful to read your comments and rest assured that I will share your feedback with the team and our owner who take great pride in ensuring each guest has a memorable stay, and that you would not hesitate in recommending others to visit. Your feedback is highly valued as it allows us to ensure each guest experiences a memorable stay. I hope we have the pleasure of welcoming you back to Orange hotel in the not too distant future. With kind regards,

8/10 Good

Garrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Da Nang
Exceptional staff and service. Facilities can be better though
Stayed 4 nights in Oct 2018
Response from Orange Team on Oct 12, 2018
Dear Mr Garrick , Thank you for taking the time to share your feedback on your recent experience at Orange hotel. Thank you, it really was a pleasure to have taken care of you, and it is much appreciated that you have noted our care and attention. I will pass your kind words on to the staff on the level of service received . On the other hand, we take your concerns serious and will pass this review to our maintenance team for an improvement. Once again, I do apologize for any inconvenience cause during your stay and hope you allow us another chance to prove our improvement in the future. Kind regards,

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT HOTEL & LOCATION
EXCELLENT hotel!! The hotel was clean & service was exceptional!! The entire front desk staff helped us daily in setting up transportation to/from the locations we wanted to visit & helped us purchase train tickets. Every single staff member was friendly & made us feel at home. We will definitely return to the Orange Hotel the next time we visit Danang & will send our friends & family there too.
Stayed 5 nights in Oct 2018
Response from Orange Hotel Team on Oct 10, 2018
Dear Ms Tina, Thank you for taking time to write such a wonderful and complimentary review on your first stay with us at Orange Hotel. I am delighted to read that you enjoyed many aspects of your stay, from the clean room to transportation arrangements , to the warm service you encountered and the hotel's common areas. I am most thankful and pleased to read of your kind comments towards the staffs who I am sure will be most happy to see your words here. Once again, thank you for your review and I do hope you will visit Orange Hotel again in the near future. Warm regards,

10/10 Excellent

Tang, Kuala lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Near to dragon bridge. Clean hotel. Besides the problem i had with late check in, i should say hotel is very comfortable, that's what u want at the end of day rest. Breakfast spread is very nice, i enjoyed meeting the owner mr cam every morning and sharing with me his words of wisdom. I will return for sure
Stayed 3 nights in Aug 2018
Response from Orange Hotel Team on Aug 27, 2018
Dear Mr Tang , It was such a pleasure to have you all staying with us and I am delighted your experience and impression of Orange Hotel was such a pleasant one. It sounds like you had a great time with us. Apart of course being unwell; I hope you feel much better now. Thank you for your review, it is delightful to read and I shall pass on your comments to Mr Cam . I’m thrilled that you felt pampered and looked after; that is exactly our aim. I very much hope to have the pleasure of welcoming you back to Orange hotel in the near future and thank you again for your delightful review. Warm regards,

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
Hotel stay for 1 night
Bedsheet didn't look clean, with 2 strands of hair on it. And blanket was kept separately in the wardrope thus I did not use it due to the musky smell. The blanket should be aired and placed on the bed like any other hotel. On arrival night 11th Aug, the reception staffs were especially helpful giving info about where to dine and surrounding areas. However, the team of staff manning the reception counter the next morning were not as pleasant. I asked the reception to book a taxi and had to wait for more than 20mins for the taxi to arrive. The reception said she had called but actually she had not cos she was doing check-out for a group of ladies. She then called for taxi. I almost had my taxi taken by the group of ladies. Very inefficient planning by the receptionist on duty that morning. Erased the good experience the previous night.
Stayed 1 night in Aug 2018
Response from Orange Team on Aug 27, 2018
Dear Reviewer, Thank you for posting a review of our property and for choosing to stay with us. I am sorry to learn that you were disappointed with your stay due to the level of cleanliness of our room you received during your stay and for any discomfort reception may have caused, as we always strive to provide a unique experience to all our guests. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. I sincerely hope that you will afford us another opportunity to showcase our usual levels of service and accommodation. We look forward to welcoming you back to the hotel soon. Sincerely, Orange Team

8/10 Good

sj, korea

가성비좋음
nice hotel to walk han market 10 minutes. breakfast was good cheap
Stayed 2 nights in Aug 2018
Response from 오렌지 호텔 on Sep 1, 2018
안녕하세요 ! 최근 다낭에 방문하셨을 때오렌지 호텔 을 이용해 주셔서 대단히 감사합니다. 다시 한번 감사의 말씀을 전하며, 다음에 또 다낭에 방문하셨을 때 다시 저희오렌지 호텔 에서 고객님을 모실 수 있기를 고대합니다. 정말 감사합니다,

10/10 Excellent

Tony, Singapor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five stars service
Located in the busy neighborhood with shops. 10 mins walk to Han market and Dragon bridge . Staff are very courteous and helpful . Always smiles and greet you when you see them . Room very clean and of good sufficient size . Breakfast dishes varies daily , serving authentic Vietnamese cuisine . Staff personally deliver the Pho and egg omelet to your table diligently . Ms Vi at café is very friendly and hospitable. Seen her chatting with all the guests at the café . She painstakingly introduce all the Vietnamese dishes at café and even offered us special brewed Vietnamese coffee which is very aromatic and strong . Tour desk of the hotel offers tour to Hoi Ann , Hue and My Son Sanctuary etc. at very reasonably price .
Stayed 2 nights in Aug 2018
Response from Orange Hotel Team on Aug 19, 2018
Dear Tony , Thank you so very much for taking the time to share your glowing review on Expedia . It was an enormous pleasure to have you stay with us and it means a lot to receive such feedback in recognition of the service and attention we are proud to provide our guests. It was such a pleasure to have you stay with us and I am delighted to read that you found the hotel and your room accommodating to your needs and that our staff were able to make you feel comfortable and give you such memorable service. I trust from your review that you left with fond memories and will hopefully return to stay with us again and regard Orange as your new Da Nang home. Thank you for your support of Orange and I look forward to welcoming you and your friends again! Warm regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay! Highly recommended 👍
5 stars service! Friendly staffs which welcomed us with welcome drinks, in-room decoration upon our request and great thanks for the beautiful birthday deco in the room as well as the birthday cake and self-drawing cards! *felt so warm* the room was spacious for 3 eventhough we added on an extra bed, breakfast was good and up to standard. Great location with walking distance to dragon bridge, convenient store, cafes and restaurants, even massage!
Stayed 3 nights in Aug 2018
Response from Orange Hotel Team on Aug 18, 2018
Dear Ms Sharon Teh , Thank you so very much for taking the time to share your glowing review on Expedia . It was an enormous pleasure to have you stay with us and it means a lot to receive such feedback in recognition of the service and attention we are proud to provide our guests. It was such a pleasure to have you stay with us and I am delighted to read that you found the hotel and your room accommodating to your needs and that our staff were able to make you feel comfortable and give you such memorable service. I trust from your review that you left with fond memories and will hopefully return to stay with us again and regard Orange as your new Da Nang home. Thank you for your support of Orange and I look forward to welcoming you and your friends again! Warm regards,

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute Hotel
only one thing we felt the room was a bit small, otherwise the perfect stay again
Stayed 2 nights in Aug 2018
Response from Orange Hotel Team on Aug 16, 2018
Dear Gary, Thank you so very much for taking the time to review Orange Hotel. It is always such a pleasure to welcome you home and we always look forward to your next visit.Thank you for choosing to stay with us. Warm regards,

10/10 Excellent

Angelo, Toro to

Liked: Cleanliness, staff & service, property conditions & facilities
Location in the center of the city amd walking distance to sites was am easy stroll. The staff was 5 star and the morning breakfest was great.
Stayed 7 nights in Aug 2018
Response from Orange Hotel Team on Aug 16, 2018
Dear Mr Angelo, Thank you so very much for taking the time to review Orange Hotel . It was such a pleasure to have you and your wife staying with us and I am thrilled to read of what an enjoyable stay you had. Thank you for your kind words and compliments toward all staff. I very much hope to have the pleasure to welcome you back and rather hope that you shall regard the Orange Hotel as your Da Nang home. Once again, thank you so much for taking the time to share your experience with other Expedia users. Warm regards,

6/10 Okay

Khanh

Liked: Cleanliness, staff & service, room comfort
Friendly staff, good location
Staff is really nice and friendly. Hotel is a solid 3 stars. Didn't use the pool. Breakfast was OK. The only fault is the bathroom, where everytime we turn on the faucet, a sewage smell would emanate from the sink and linger for at least 10 minutes. That was awful. We didn't feel like packing up our things after long days of touring so we just stayed. Good location.
Stayed 3 nights in Jul 2018
Response from Orange Team on Jul 27, 2018
Dear Ms Khanh , Thank you for taking the time to write a reviewfollowing your recent stay at Orange . I was very sad and disappointed to read your review. We really do not want anybody to leave the hotel unhappy, We are deeply sorry to hear that not everything during your stay was to your fullest satisfaction. Thank you for sharing your feedback with regards to our bathroom , I will look into this immediately. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Please feel free to contact me directly and a I truly hope you will decide to return and stay with us, giving us an opportunity to redeem ourselves. Best wishes,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm and great hotel in Da Nang
Stayed 1 night in Jun 2018
Response from Orange Hotel Team on Jul 6, 2018
Dear Reviewer, Thank you so very much for taking the time to review Orange Hotel. It is always such a pleasure to welcome you home and we always look forward to your next visit.Thank you for choosing to stay with us. Warm regards,

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Orange Hotel Team on Jul 6, 2018
Dear Reviewer, Thank you so very much for taking the time to rate for Orange Hotel. It is always such a pleasure to welcome you home and we always look forward to your next visit.Thank you for choosing to stay with us. Warm regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Orange Hotel Team on Jun 25, 2018
Dear Reviewer, Thank you so very much for taking the time to review Orange Hotel. It is always such a pleasure to welcome you home and we always look forward to your next visit.Thank you for choosing to stay with us. Warm regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Orange Hotel Team on Jun 24, 2018
Dear Reviewer, Thank you so very much for taking the time to rate for Orange Hotel. It is always such a pleasure to welcome you home and we always look forward to your next visit.Thank you for choosing to stay with us. Warm regards,

10/10 Excellent

michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay in Da Nang
The hotel is well kept and clean, the staff is friendly and helpful, highly recommended!!
Stayed 2 nights in Jun 2018
Response from Orange Hotel Team on Jun 18, 2018
Dear Ms Michal , It was such a pleasure to have you all staying with us and I am delighted your experience and impression of Orange hotel was such a pleasant one. Thank you for your lovely review and for acknowledging the great team that we are lucky to have. We are also lucky to have such wonderful guests! I very much hope to have the pleasure of welcoming you all back to Orange hotel in the near future. Thank you for choosing to stay with us. Warm regards,

10/10 Excellent

Evan Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2018
Response from Orange Hotel Team on Jun 8, 2018
Dear Reviewer, Thank you so very much for taking the time to rate for Orange Hotel. It is always such a pleasure to welcome you home and we always look forward to your next visit.Thank you for choosing to stay with us. Warm regards,

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lamby 1meets Lamb2
From arrival using the hotels inexpensive airport transfer Lamby2the owner and the staff ensured our stay was first class Fully recommend this hotel Lamby1
Stayed 3 nights in May 2018
Response from Orange Team on Jun 8, 2018
Dear Mr Leon , On behalf of Mr Lam, we at Orange hotel would like to thank you for taking the time to write a review. It was an utter pleasure to serve both of you at the hotel. I am thrilled to read of what an enjoyable experience you had and that your holiday was made into a memorable occasion. Thank you for your compliments towards Mr Lam and the team regarding the service you received. What we do is really more than a job and your feedback is invaluable to us. We very much hope to welcome you back to your new Da Nang home in the near future and would like to express thanks for choosing to spend your holiday with us. We hope you return soon . We would be more than happy to have you for as long as you’d like! Warm regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
great staff, good location in city center. not a fancy hotel but clean and a good price.
Stayed 6 nights in May 2018
Response from Orange Hotel Team on Jun 2, 2018
Dear Reviewer, Thank you so very much for taking the time to review Orange Hotel. It is always such a pleasure to welcome you home and we always look forward to your next visit. It is so reassuring to hear such feedback from one of our guests and I look forward to sharing your review with my team. Naturally, providing great service is always our aim, though it is definitely more than a mere job and something we find very rewarding. Thank you for choosing to stay with us. Warm regards,

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Orange Hotel Team on May 11, 2018
Dear Ms Nancy , Thank you so much for sharing such wonderful feedback with us . Please do come and stay with us again soon so you can see what Da Nang and of course the Orange hotel has to offer. My kindest regards,

10/10 Excellent

Minh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Orange Hotel Team on Apr 26, 2018
Dear Mr Minh , Thank you so much for sharing such wonderful feedback with us . Please do come and stay with us again soon so you can see what Da Nang and of course the Orange hotel has to offer. My kindest regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay! Warm and welcoming, this family run establishment is a good place to stay. Extremely courteous and helpful staff, clean room and delicious breakfast. We had an early flight out of DAD and they made sure we were able to eat before taking off. We really appreciated it.
Stayed 1 night in Mar 2018
Response from Orange Team on Apr 1, 2018
Dear reviewer, Thank you so very much for taking the time to review Orange Hotel based on your recent stay. It was such a pleasure to welcome you to the hotel and have you staying with us. I am thrilled to read of what a comfortable stay you had, as well as appreciate the service and ambience of the hotel. Naturally, we very much look forward to welcoming both of you back to what I hope you shall regard as your Da Nang home. Warm regards,