4/10 Poor
Tim M.
Apr 10, 2022
It was only about the view
We arrived at the property after a very difficult transfer of keys - the owner's agent was a lovely person but did not speak any English. The address given by the owner, when put into Google Maps, took us to a totally different neighborhood upon arrival at Cullera. Initial impression was good as the view dominates. After 5 minutes of investigation we found an old tired apartment with wind blowing through the closed windows and one visible electric heater for the unit. Subsequently found an extra heater in the bedroom closet plus a small one in the bathroom but with 3 heaters on, the circuit breaker continued to take out the power. Could only have one heater on while cooking and one heater was not enough to keep the unit warm. Note that with two heaters on the apartment was about 14 degrees C. There was virtually not enough water pressure to the point of being unable to take a shower. Even washing your hands was difficult due to the almost non existent water pressure. The hot water tank would supply enough hot water to clean dishes but there was not much more available. We slept 1 very cold night at the apartment without showers and then had to rent another hotel room at the other end of the beach for the following 7 nights. We used this suite to cook a few meals and that was about all. Also upon arrival there were no basic supplies - not even any dish washing soap or trash bags - please - just charge a couple of extra Euros per night and provide some basic supplies. We actually left spices, dish soap and some dry goods when we left. The evening before departure, the owner's agent contacted us at 2220 hours to arrange collection of keys but as we had rented another hotel room in a different building and had to leave early in the morning, we had already checked out and had left both sets of keys in the suite. The agent was not happy but we told her that most rentals give instructions to leave all keys in the suite and to lock the door. The agent should have contacted us much sooner if she had wanted to collect the keys. All in all this was an expensive mistake and the only acceptable feature of this suite was the view.
Tim M.
Stayed 8 nights in Mar 2022