Beach/ocean view
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Reviews of Hotel Vista del Mar

2 out of 5
Hotel Vista del Mar
Avenida Rafael Malagar #443, Entre Calles 5 y 7 Sur Colonia Centro, Cozumel, QROO

Reviews

8.4

Very good

Rating 10 - Excellent. 212 out of 454 reviews" "
Rating 8 - Good. 160 out of 454 reviews" "
Rating 6 - Okay. 55 out of 454 reviews" "
Rating 4 - Poor. 14 out of 454 reviews" "
Rating 2 - Terrible. 13 out of 454 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Adriana

Checking in and no open door or bell desk
Stayed 1 night in May 2024

2/10 Terrible

Amy

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
SO GROSS!
Stayed 1 night in Apr 2024
Response from Coral Espadas. on May 7, 2024
Agradecemos sus cometarios.

10/10 Excellent

Charles Arthur

Stayed 7 nights in Dec 2023

8/10 Good

David, Miami

Stayed 5 nights in Dec 2023

8/10 Good

Mark Anthony

Stayed 5 nights in Dec 2023
Response from Coral Espadas. on Dec 19, 2023
Gracias Sr Anthony. Always is a pleasure hosting you. Merry Christmas and Happy New Year!

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view!
We absolutely loved this little hotel, nothing fancy but very clean, comfortable beds. Great AC. Hot water takes a few minutes to kick in but this does not deter me in any way. The morning coffee service is adorable. The view from the balcony is priceless. Nice clean little pool a d sundeck. Location is excellent you can walk everywhere in town. Wonderful change from big AI resort vacationing. Highly recommend this little place.
Stayed 4 nights in Nov 2023
Response from Coral Espadas. on Dec 10, 2023
Dear Tiffany. Thank you so much for your kind comments. We are glad of serving you. Regards. Staff Hotel Vista del Mar Cozumel.

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and location
The staff was incredible. Ocean view room was fantastic and the price was great. The only downfall, which I'm guessing is common in older Cozumel hotels was the water pressure in the shower was low and it takes about 15 minutes or more of running the water for it to get hot. Other than that we enjoyed our stay very much and would gladly return.
Stayed 4 nights in Nov 2023
Response from Coral Espadas. on Nov 30, 2023
Dear Tiffany., Thank you very much for your kind comments. Hope to have the opportunity of serving you in a near future. Regards. Staffa Hotel Vista del Mar Cozumel

6/10 Okay

John

Disliked: Staff & service, amenities, property conditions & facilities
Rooms are very dark, lighting not good. Shower takes awhile to get hot.
Stayed 6 nights in Nov 2023
Response from Coral Espadas. on Nov 29, 2023
Estimado John, agradecemos infinitamente sus comentarios, Haremos todo lo necesario para revisar los detalles que puedan mejorar nuestra calidad en el servicio y las condiciones de las habitaciones. Agradecemos su visita a nuestro Hotel Vista del Mar Cozumel, esperamos que su visita a la isla haya sido placentera. Esperamos tener la oportunidad de servirle nuevamente en un futuro no muy lejano. Saludos cordiales. Coral Espadas.

4/10 Poor

Arnold

Disliked: Property conditions & facilities
no hot water in the shower. first room had zero water coming out of the shower. room was too dimly lit like a dungeon
Stayed 7 nights in Nov 2023
Response from Coral Espadas. on Nov 21, 2023
Buen día estimado Arnorld lamentamos que las condiciones del clima en sus fechas de viaje no hayan beneficiado a la temperatura del agua. Ya hemos abordado ese tema para mejorar la calidad en el servicio. Agradecemos su visita.

6/10 Okay

Terry J.

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is a fine place for divers because it's close to the pier where you're picked up to go diving. There isn't an elevator though so you have to lug your gear up and down the steps. And if you're looking for a hot shower after a day of diving, forget about it. The rooms are spacious and the staff do a fone job of keeping everything clean. The staff were very friendly and helpful.
Stayed 4 nights in Oct 2023
Response from Coral Espadas. on Nov 2, 2023
Estimado Terry Agradecemos sus comentarios. Siempre trabajamos para mejorar nuestros servicios. Nuestro elevador está en construcción, tras innovar en nuestros servicios, ya después de algunos años de arduo trabajo podremos ofrecerles a nuestros clientes la comodidad de un elevador. Estamos en contacto, apreciamos sus comentarios. Hotel Vista del Mar Cozumel

6/10 Okay

Patricia L, San Bernardino

Travelled with family
This is a hotel that you just rent if you only want to sleep. Do not expect anything else. the pool was ok but nothing to brag about. I do have to say if you are stay here make sure you get a room with a view, and they did have a small frig. in the room.
Stayed 2 nights in Sep 2023
Response from Coral Espadas on Oct 20, 2023
Estimada Patricia. Gracias por sus comentarios Hotel Vista del Mar Cozumel

10/10 Excellent

Cristyna johanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Unique hotel in the center of saint Miguel Every morning fresh cup of coffee from the front desk a Amazing view from the balcony Can get a bit noisy at nights especially weekends from nearby bars Otherwise great experienxw
Stayed 5 nights in Sep 2023
Response from Coral Espadas. on Nov 2, 2023
Estimada Crystina. Muchas Gracias por sus comentarios. Agradecemos su visita. Staff Hotel Vista del Mar Cozumel

8/10 Good

Mark Anthony

Liked: Cleanliness, staff & service
Can’t beat the location, great staff, dated but clean, great price. Would definitely stay there again.
Stayed 5 nights in Oct 2023
Response from Coral Espadas. on Oct 11, 2023
Estimado Sr. Anthony. Muchas gracias por sus comentarios. Agradecemos su visita. Saludos Cordiales.

6/10 Okay

Henry, Marrero

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great location, many things within walking distance. Staff was very friendly and helpful. The property is very old and it shows, pretty sure the shower head was at least 20 years old.... Also no hot water. It's a decent place to stay if you are looking for clean and cheap..
Response from HOTEL VISTA DEL MAR on Aug 23, 2023
Muchas Gracias por su Visita

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenienly located in the town close to the ferry
Stayed 2 nights in Aug 2023
Response from Hotel Vista del Mar on Aug 4, 2023
Estimado Donald. Gracias por sus comentarios Agradecemos su visita

4/10 Poor

Jane

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Extremely disappointed at how run down and dirty the rooms and pool area is
Stayed 2 nights in Jul 2023
Response from Hotel Vista del Mar Cozumel on Aug 1, 2023
Estimada Jane, Gracias por su valioso tiempo.Agradecemos sus comentarios. Hotel Vista del Mar Cozumel

8/10 Good

Mark

Disliked: Amenities
Great location, rooms need upgrades
Stayed 5 nights in Jul 2023
Response from Hotel Vista del Mar on Aug 4, 2023
Estimado Mark. Agradecemos sus comentarios. Gracias por su visita

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, property conditions & facilities
Great place walkable to downtown and ferry
Stayed 1 night in Jun 2023
Response from Coral Espadas. on Jun 28, 2023
Dear Neal, Thank you very much for your comments. Hope to have the opportunity of serving you. Hotel Vista del Mar Cozumel.

8/10 Good

Adrian C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was close to ferry dock. Had pool. Close to shopping. Didn’t like the lack of elevator, as our room was on 4th floor.
Stayed 3 nights in Apr 2023
Response from Coral Espadas. on May 9, 2023
Hola Adrian. Gracias por su preferencia. Simpre un placer poder servirle. Hotel Vista del Mar Cozumel

8/10 Good

Kaseba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 1 night in Apr 2023
Response from Coral Espadas. on May 9, 2023
Muchas Gracias por sus comentarios. Esperamos vuelvan pronto. Hotel Vista del Mar Cozumel

8/10 Good

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little place right on the main road. Although we didnt have an ocean view room, we liked the place. Our balcony was in the back so less street noise and the balcony was huge. It was a nice touch to get coffee and croissant delivered to our door the next morning.
Stayed 1 night in Apr 2023
Response from Coral Espadas. on May 9, 2023
Hola Caroline, muchas gracias por sus comentarios. un placer poder servirleHotel Vista de Mar Cozumel

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, clean, great location ,nice pool
Stayed 1 night in Mar 2023
Response from Coral Espadas. on May 9, 2023
Gracias Sr Robert por sus comentarios. Esperamos vuelva pronto. Hotel Vista del Mar Cozumel

10/10 Excellent

Darryl

Stayed 1 night in Mar 2023
Response from Coral Espadas. on Jun 28, 2023
Thank you for your preference. Hotel Vista del Mar Cozumel

10/10 Excellent

Lacey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality was wonderful, View and location is top notch. Surprisingly quiet in the evenings even though situated on the main drag. Great price, would definitely recommend.
Stayed 1 night in Mar 2023
Response from Coral Espadas. on Jun 28, 2023
Thank you for your comments. Hotel Vista del Mar Cozumel

6/10 Okay

Jill, Deerfield

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The shower was a disaster, it shot out into the bathroom. The spigots were impossible yo figure out, us and a few of our traveling companions had cold showers before we figured them out. The grate over the drain wasn't attached so it would float off and then you had to be careful you didn't step there and fall in the drain. The toilet was very slow to flush, I was always afraid it wouldn't. And you can't flush any toilet paper, but that's an island wide issue. The air conditioner blew straight onto the bed. And it ran constantly, no cycling on and off due to the temperature. On or off. Nothing in between. The staff were very nice, the building was very quiet, and the view is fantastic, our balcony faced the water. It seemed very safe, but that's island wide. There's very little crime there. We never once felt unsafe.
Stayed 4 nights in Jan 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly wonderful!
Aaron and the team at Vista Del Mar ate terrific! The place is located perfectly — near everything you want to do—not in the middle of everything yet within very quick walking distance. The view of the Port/ocean is incredible. The pool is super clean. Aaron gave helpful recommendations for nearby grocery stores. And the housekeeping staff members were happy, always smiling, and always gracious. When I come back to Cozumel in December, I will be staying here for two weeks! Truly wonderful!
Stayed 3 nights in Jul 2022

8/10 Good

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It's not a luxury hotel but an excellent value. Our room was spacious and had a balcony facing the ocean. Staff was super friendly and helpful. Great location. Room could use an in-room coffee maker and the pool area could be more attractive. We'll stay here again some day.
Stayed 1 night in Dec 2021

8/10 Good

Ross

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It's all about the money you want to spend, I don't think you can get an ocean view this cheap within walking distance to town elsewhere. Beds were marginal, Room was big and fine, Shower was good, view was amazing as was the walking distance to centro. There is no elevator and limited staff as this is very small hotel, the pool looked adequate but we didn't use it. Coffee was delivered to our room daily as our wake up call. We parked the rental on the street and at a private lot a block away.
Stayed 3 nights in Dec 2021

10/10 Excellent

Jovanie

Stayed 4 nights in Jun 2021

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from Coral Espadas on Nov 28, 2021
Muchas Gracias Estimada Joanna. Agradecemos su preferencia. Staff Hotel Vista del Mar Cozumel

10/10 Excellent

Walter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location where you can walk to town and all the downtown attractions
Stayed 3 nights in Oct 2021
Response from Coral Espadas. on Nov 2, 2021
Gracias por su preferencia.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The first day they helped us rent a scooter for $25 USD. The operator came to the hotel to meet us and walked us around the corner to rent the scooter. He was very friendly and helpful, giving us tips for our ride. We received a complimentary pot of coffee and crossiants each day delivered at whatever time we wanted. We had a waterfront room which was really pretty and traffic was not too loud in the evening with the air conditioner on all night.
Stayed 3 nights in Sep 2021
Response from Coral Espadas on Sep 21, 2021
Thank you for your comments. Hope to have the opportunity of serving you in a near future.

10/10 Excellent

Christie Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing!! Great location!
Stayed 1 night in Sep 2021
Response from Coral Espadas on Sep 21, 2021
Thank you for your preference. Hotel Vista del Mar Cozumel

8/10 Good

EDWARD

Stayed 1 night in Aug 2021

10/10 Excellent

Suzana

Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable and clean. The staff was wonderful. Great location and amazing view of the ocean. Only complaint was that sometimes we ran out of hot water.
Stayed 2 nights in Jul 2021
Response from Coral Espadas. on Jul 31, 2021
Thank you for your comments. Hotel Vista del Mar Cozumel Staff

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Night Surprise.
Flight was sold out so we booked a one night stay here and it was perfect. The check in was smooth and prompt, same as check out. The staff was super!!! Will come back and stay again.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2021
Response from Coral Espadas. on Jun 21, 2021
Dear Guest we thank you very much for your kind comments. Hope everything

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, small hotel but located in the heart of Cozumel. Close to everything beautiful views. Diego was awesome he was the night person on duty, helped us find scooters and sentus to the best taco place. A locals favorite. We will be back.
Stayed 2 nights in Jun 2021
Response from Coral Espadas. Hotel Manager. on Jun 7, 2021
Dear Sr. We thank you very much for your kind preference in our Hotel Vista del Mar Cozumel. Hope to have the opportunity of serving you in a near future. Our best! Staff of Vista del Mar Hotel

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021
Response from Coral Espadas. on Jun 1, 2021
Dear Roberto. Thank you so much for your preference. Hope to have the opportunity of serving you in a near future. Kind Regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within walking distance to all shopping and restaurants.
Stayed 3 nights in May 2021
Response from Coral Espadas. on Jun 1, 2021
Estimado Cliente muchas gracias por sus comentarios Agradecemos su visita. Esperamos tenerlo de vuelta en un futuro no muy lejano. Saludos

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't Let the Price Fool You
We were not sure about independent hotels in Cozumel, but we took a chance. Vista del Mar was fantastic! A convenient way to experience Cozumel. We could quickly walk to all tge great food or taxis are across the street. The 7-11 is next door for grabbing snacks and cervezas. Hotel is on the main road, so there is street noise, but it didn't keep us awake. The small pool was perfect for cooling off after snorkeling.
Stayed 4 nights in Mar 2021

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, basic hotel
The Vista Del Mar is a very basic hotel with a great view if you get the ocean view room. The hotel is located right in the middle of everything. The staff was great and even helped me with a few special requests. There are no chairs in the room so if you want a place to sit and relax it will have to be on the bed or the balcony.
Stayed 1 night in Mar 2021
Response from Coral Espadas. on Mar 20, 2021
Dear Guest. Thank you so much for your reviews. Hope to have the opportunity of serving you in a near future. Kind Regards. Staff Vista del Mar Cozumel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted to stay at a reasonable priced hotel within walking distance of attractions. I loved my stay here and couldn't ask for a more attentive and friendly staff. Within walking distance of anything I needed and of course taxi are immediately available for the trips to other areas of the island. Highly recommend this hotel.
Stayed 10 nights in Feb 2021
Response from Coral Espadas on Mar 20, 2021
Dear Guest. We are so happy for your visit. And we really thank you for your preference. Hope to have the opportunity for a next visit in a near future. Kind Regards. Staff Vista del Mar Cozumel

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, friendly staff. Clean, spacious rooms, and an amazing shower. We had an ocean-view room, and loved watching the people and the boats. Close to everything, convenient. Highly recommend.
Stayed 2 nights in Mar 2021
Response from Coral Espadas. on Mar 21, 2021
Dear Guest. We thank you very much for your kind preference. We hope to have the opportunity of serving you in a near future. Regards. Staff Vista del Mar Hotel

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice helped with thing’s I need to find and brought coffee and rolls every morning
Stayed 10 nights in Jan 2021
Response from Coral Espadas. on Feb 9, 2021
Dear guest. Thank you very much for you kind comments. hope to have the opportunity of serving you in a near fruture. Kind Regards. Staff Vista del Mar Cozumel

10/10 Excellent

Myrna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with great view!
Smaller hotel with nice balconys with a ocean view! Great location with lots of restaurants & bars close by.
Stayed 3 nights in Jan 2021
Response from Coral Espadas. on Feb 8, 2021
Dear Myrna. Thank you very much for your kind preference. Always is a pleasure to hosting you. Kind Regards. Coral Espadas.

8/10 Good

Susan, Corpus Christi

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2021
Response from Coral Espadas on Jan 17, 2021
Thank you so much for your kind comments.

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2020
Response from Coral Espadas. on Nov 5, 2020
Dear Guest. It is a pleasure to host you in our Hotel. Thank you so much for your feedback. Hope to have the opportunity of serving you in a near future. Kind Regards. Hotel Vista del Mar Cozumel Staff

10/10 Excellent

Verified traveller

Stayed 4 nights in Oct 2020
Response from Coral Espadas. on Nov 5, 2020
Dear Guest Thank you so much for your feedback. We hope to have the opportunity of serving you in a near future. Kind Regards. Hotel Vista del Mar Staff