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Reviews of Shonlan Inn and Apartments

2.5 out of 5
Shonlan Inn and Apartments
7 Coverley Terrace, Coverley, Christ Church

Reviews

6.2
Rating 10 - Excellent. 29 out of 155 reviews" "
Rating 8 - Good. 36 out of 155 reviews" "
Rating 6 - Okay. 40 out of 155 reviews" "
Rating 4 - Poor. 21 out of 155 reviews" "
Rating 2 - Terrible. 29 out of 155 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

4.8/10

Amenities

6.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Fanon

Liked: Staff & service
Disliked: Property conditions & facilities
The good thing is that is close to the airport and it's OK for one night stay, but the property really needs some renovations as it's definitely really old and not kept up to date. Needs painting and maintenance.
Stayed 1 night in Mar 2024
Response from Maureen Reid on May 21, 2024
The property was painted ,in and side in a bright peach color ,the rooms are light crean ,with a/c wifi working clean sheets on beds ,tv the barbados goverment do a yearley Inspection what else .BEST regards .MaureenReid

6/10 Okay

Alisha, Clearwater

Stayed 1 night in Apr 2024

10/10 Excellent

Andrew, Miramar

It suited my purpose for a long connection to the UK and it is close to the airport.
Stayed 1 night in Jan 2024

10/10 Excellent

Karl

Stayed 1 night in Apr 2024

2/10 Terrible

Rahman

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nosy and difficult Landlady. She was a serious busybody. She made my stay unfriendly and kept asking about my reason for visistibg Barbados and wanted to collect extra money for some fault at her place. I honestly would not recommend.
Stayed 1 night in Mar 2024

2/10 Terrible

Betty

Travelled with family
Disliked: Amenities
The worst place I’ve ever stayed in. Hardly any lights working, light bulbs either broken or not working. Doors hanging off furniture. Cockroach in the bathroom. Staff unhelpful, bordering on rude.
Stayed 1 night in Jan 2024

6/10 Okay

jessica, Kingstown

Stayed 1 night in Feb 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent nights stay
I had a lovely stay at the Shonlan Inn and apartments. I was met with a wonderful supportive service as I have additional needs. I would highly recommend this place.
Stayed 1 night in Feb 2024

6/10 Okay

Kenyah

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is very close to the airport. Although the airport is in walking distance, there is no side walk along the highway so one would need a taxi once travelling with luggage. The initial appartment assigned was not cleaned after the previous guest and the washroom was extremely dirty. However, the staff was very understanding and placed us in another room and apologized. This other room, although cleaner, more attention to detail could have been made. Rooms and facilities are out-dated but staff is very kind.
Stayed 1 night in Feb 2024

6/10 Okay

Arielle

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I like the antique locks and look of the room it was spacious and clean. I don't like that I was locked out at one point when i returned from an outing and i feel i should also have a key to the main door not just the gate, so I wouldn't have to knock all hours of the night and i expressed this concern as well. However, over all it was a nice stay
Stayed 2 nights in Feb 2024

6/10 Okay

Natascha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not quite what we were hoping for
My husband and I just needed a place close to the airport for one night until the rest of our family arrived the next day. The owner Maureen was gracious enough to check us in at around 10:30pm, which is past their usual check in hours. To make sure this wouldn't be a problem, I messaged them about that prior to our trip and received a friendly reply. Even though all seemed really good when I communicated with Maureen, when we got there we unfortunately did not feel very welcome and it was all very awkward. The room was basic, which was expected for the price, and even though it wasn't as clean as I would have liked, we did have clean sheets and received clean towels. We had Room 23 which backs to the street and with the wooden slat door being the only thing between us and the outside, it felt like cars were driving through our room. Woke up numerous times throughout the night when a car drove by faster and I am a good sleeper. In the morning the interaction with Maureen wasn't any more welcoming but she was then kind enough to help us get a taxi back to the airport, which I was having a hard time organizing myself. After that point we actually had a very nice conversation and for the first time I didn't feel like she had a problem with us, for whatever reason. Even with the friendly ending, I will say that one shouldn't expect too much and even though the place served our purpose, it unfortunately wasn't a very pleasant experience for us, which I wouldn't do again.
Stayed 1 night in Feb 2024

10/10 Excellent

Ava-Gaye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Great service and the facility is clean and well kept. The hispitality was awesome.
Stayed 1 night in Feb 2024

2/10 Terrible

marcelle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Lyselle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Oral

Disliked: Amenities, property conditions & facilities
The property need to be modernized.
Stayed 1 night in Feb 2024

2/10 Terrible

Donna

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was dirty from floor to ceiling. The wash basin had old toothpaste splatter plus plus, the shower and shower curtain were filthy. the toilet had products from previous use. the sheets were not just dirty but used previously with stains and hair. The A/C pulled the old air from the floor...I sat in one place on a white wicker chair from mid night until 5am when i left without a shower!!
Stayed 1 night in Feb 2024

2/10 Terrible

Michelle

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap thing nah good and good thing nah cheap. Regardless of cost, once someone use a room it should be cleaned properly...bathroom dirty, sink not cleaned, towels and sheets dirty. How can you leave all used soap for others to use.
Stayed 1 night in Feb 2024

2/10 Terrible

Simone

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty used sheets, dirty towels, floor and bathroom. Dusty.
Stayed 1 night in Feb 2024

2/10 Terrible

Kyle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024
Response from M.Reid on Feb 6, 2024
kyle check in 24th of january leave his suit case and went along with a friend he meet came back took his suitcase didnt speak to front desk leave keys in the room ,on evening off 24th january

2/10 Terrible

Claudio

Stayed 5 nights in Jan 2024
Response from M Reid on Feb 2, 2024
shonlan inn & apts had no guest by the name of claudia staying at they property so i make a response thank you and good bye

8/10 Good

Tyron

Business traveller
Liked: Staff & service
Good Quiet lil spot to rest your head. Owner was very pleasent and helpful
Stayed 1 night in Jan 2024
Response from M.Reid on Jan 14, 2024
blessings my son ihas so much to be grateful for .my list of blessings never ending .today lespecially want thank you tyron best regards M.Reid

2/10 Terrible

Taylor

Disliked: Amenities, property conditions & facilities
I booked to stay at this property last minute due to a connecting flight delay in Barbados. After travelling over 12 hours that day, I was rudely greeted. Check in took very long due to individual checking me in. In addition, I was insulted about my body size and questioned about my exercise habits. When I reached my room, it was very dirty (stains on bed linens and towels, dirty sink, toilet and shower). I spent the night crying. I would never recommend this property.
Stayed 1 night in Dec 2023
Response from M.Reid on Feb 6, 2024
Taylor arrived at shonlan 12pm that night she welcome she walk in and said i paid for a room here .give me the keys i said lady you has too fill out this registratoin card,she i am tired and get a taxi for me at 345 am in the morning okay the room was clean and a taxi came on time she is a liar .she was sleeping when the taxicome he had to waite on her

6/10 Okay

C

Disliked: Cleanliness, staff & service, property conditions & facilities
I was nervous to travel far out. I will next time because they had a bus service to take you to and from the airport. This place was close to the airport and there's a petrol station on your way there but other than that you will need to get the bus/taxi service which cost you 3.50BD each person. Everyone has their views about this place I read them afterwards and regret not to listen because the only thing I really wanted from this trip was for my luggage to be there until it was time to go to the airport as our flight was in the evening. You get what you pay for. It's basic, but the electricity was cutting out for the TV. We were in room 23 so the main road was opposite us. If you are a light Sleeper like myself it's very distracting. There is no tea/coffee facilities, fridge or kettle. The air conditioning was working great. The owner has a tendency to asks questions and watch over you. If you don't mind this then you're fine if not this is not the place for you
Stayed 1 night in Jan 2024
Response from M.Reid on Jan 22, 2024
This lady check two persons and plenty baggage went too the beach and back with another person in the night she was very smart .

2/10 Terrible

Louis

Disliked: Cleanliness, property conditions & facilities
Dirty bathroom, bedlinens and toilet. Windows could not be oppened in case of fire!!!
Stayed 1 night in Jan 2024
Response from M,Reid on Jan 10, 2024
Lowis Arrived at shonlan at 7pm we welcome him ,,He was check enter a clean room which he was happy with .he had a bath order drinks i put on the A/c for him .and close the door .next morning he came too the office and said his flight is at 9pm .can he leave at 4pm itold him checkout time is 12 o clock he was vex.

6/10 Okay

Stephen O.

Stayed 1 night in Jan 2024

2/10 Terrible

dan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from M.Reid on Dec 30, 2023
guest arrived at Shonlan Inn& Apts at 12 o clock put on a/c And lights for then put ash tray for this guest to Smoke then made Arrangement for a taxi too pick her up next morning at 6 30 am then this is the thanks

6/10 Okay

ryan

Travelled with family and small children, Business traveller
Stayed 1 night in Dec 2023

6/10 Okay

Nicholas

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Quick overnight stay close to airport . Not for long term stay.
Stayed 1 night in Nov 2023

2/10 Terrible

winston

Business traveller
Disliked: Cleanliness, staff & service, amenities
npt close to anything difficult to get taxix very very far from dining limited tv no customer service would not stay there agin would not recommend anyone to stay thee
Stayed 1 night in Nov 2023

8/10 Good

Sandy

Stayed 1 night in Nov 2023

10/10 Excellent

Acakim

Liked: Cleanliness
It was peaceful everything was lovely
Stayed 1 night in Nov 2023

2/10 Terrible

George

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place ever
I cannot believe this place is allowed to be rented for overnight stay. The place is very dirty and looks like it haven't been clean in weeks. The old lady got uspet because a clean sheet was requested for the bed. No one should stay in this place even if its free.
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Disliked: Staff & service
Bad service
Host service was awful. Avoid at all cost.
Stayed 1 night in Oct 2023

4/10 Poor

Caril Ann

Stayed 1 night in Sep 2023

4/10 Poor

Lanique

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Aug 2023
Response from M Reid on Aug 25, 2023
this lady is sick she need help .

4/10 Poor

Marcia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

George

Stayed 1 night in May 2023

8/10 Good

Leoni

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in May 2023

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and peaceful environment
Stayed 1 night in Apr 2023

4/10 Poor

Brayan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from the manager on May 21, 2023
thanks very much god bless you all .

2/10 Terrible

Richard

Disliked: Staff & service, property conditions & facilities, room comfort
Booked a 2 br apt w/ 2 double beds. Got a 1br with1 bed. A real dump. Old lady who checked us in was absolutely the meanest, rudest lady ever met at a hotel. Too late to cancel. We were exhausted. Toilet made a noise like a car horn (no exaggeration). A/C terrible, bed terrible. Avoid this location at all cost!!
Stayed 1 night in Mar 2023
Response from M Reid on Mar 21, 2023
Mr Hous arrived at Shonlan on 11th of march 2023 at 10pm ,his reservation was on 25th of march check in he was nt cohesive i ask him too cancell the 25th of march because it was the 11th which he did ,this man was drunk and difficult to understant .

8/10 Good

Micheline

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2023
Response from M.Reid on Mar 12, 2023
Thanks very much

6/10 Okay

Latoya

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Didn't have a stove or fridge tv wasn't up to time but the stay wasnt bad the ac was perfect and everything else just should of have a fan for people that dont like ac
Stayed 1 night in Feb 2023
Response from M .Reid on Mar 12, 2023
this was a double bed room only a two bed Apt has stove and fridge okay .

2/10 Terrible

Michelle

Disliked: Cleanliness, property conditions & facilities, room comfort
Stay somewhere else! Very dirty.
I was so tired and no other rooms were available I stayed. Had to sleep on clothes in my suitcase because the sheets were dirty. Would not shower the towel was dirty. The woman at the desk offered me a fresh bar of soap, I bring my own, because the bar of soap was open. The room was not cleaned in quite some time. STAY AWAY.
Stayed 1 night in Feb 2023
Response from M Reid on Mar 12, 2023
this guest isnt speaking the truth .why she didnt complain same time to managememt , no personwould sleep in dirty room .after spending money .

2/10 Terrible

Graham

Stayed 1 night in Feb 2023

2/10 Terrible

Joan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
unbelievably rundown and lacks upkeep. not as advertised: no flat screen tv and older is one not working, no in room working fan, locked door unavailable to outside veranda adjancent ,no hot water or plug in sink, shower head leaky not working. no in room coffee maker or access to fridge in the room. Older lady not easily located as she refuses to say where she can be contacted on the property. Floors show lack of cleaning in the corners etc. Bed is composed of 2 sheets and no cover. Air conditioner very old and noisy and remote offered only later in the evening. Area is isolated for walkers to get restaurant access or other amenities. Walking to airport is a no no as a busy highway and no sidewalk. Bus to the airport is infrequent and not reliable. Taxis or shuttle arrangements from here are expensive if ordered. The property is padlocked so you cannot get out the front fence in the early hours if the lady is not around. No key to get out if a fire - locked in. Pictures do not show how run down it is. All guests quite unhappy that I talked to.
Stayed 1 night in Feb 2023

2/10 Terrible

Kishore

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor service and dirty rooms... The bathrooms were dirty and didn't drain properly... Bathroom supplies were poor... The kitchen was dirty and lacked plates, cups, etc... The refrigerator couldn't freeze... Waited 3 hours for a towel... Long wait to register...
Stayed 1 night in Feb 2023

10/10 Excellent

Anne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent a wonderful 8 days at Shonlan Inn and the hospitality was amazing. There is a local feel that makes it so authentic and the manager is very hospitable. She definitely exceeded my expectations. The location is convenient because it is less than 5 minutes from the airport and you can catch a bus to Bridgetown. The accommodation was clean and spacious and the residential neighbourhood's landscape is beautiful. I would highly recommend this for people who want a low key and relaxing stay. It is a breath of fresh air and I can't wait to go back.
Stayed 2 nights in Jan 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and accommodations were great!
Stayed 11 nights in Jan 2023

2/10 Terrible

Kim

Travelled with partner
Disliked: Cleanliness
When we arrived there was no room available
Stayed 1 night in Jan 2023