Outdoor pool, sun loungers

Reviews of Hotel Port Salins

4 out of 5
Hotel Port Salins
Av. de Fages de Climent, 10-15, Empuriabrava, Castello d'Empuries

Reviews

8.6

Excellent

Rating 10 - Excellent. 117 out of 242 reviews" "
Rating 8 - Good. 89 out of 242 reviews" "
Rating 6 - Okay. 27 out of 242 reviews" "
Rating 4 - Poor. 7 out of 242 reviews" "
Rating 2 - Terrible. 2 out of 242 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Melina, Stamford

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Old building. Lack of gym and rooftop terrace. Shower in the bedroom
Stayed 1 night in Mar 2024
Response from Customer Services on Mar 27, 2024
Dear Mrs. Melina.,Thank you very much for your comment.We are so sorry you find our building old, it has been renovated two years ago.We have never had a gym and in relation to the rooftop it is open only from June to September.Best RegardsHOTEL PORT SALINS

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night so this is based on that short stay. Location is prime for this hotel. It is only a block or so from the beach with restaurants and a long promenade. Our room had a balcony that overlooked the pool, canal and marina. Parking is readily available right outside the hotel door. The staff at the front desk spoke English so communication was easy.
Stayed 1 night in Feb 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service
Will definitely come back
Stayed 9 nights in Oct 2023

8/10 Good

Peter

Liked: Staff & service, property conditions & facilities, room comfort
Does the job
Did exactly what I needed it to. I was passing through Empuriabrava so just needed a place to sleep for the night. It’s very conveniently located to the beach and the main strip of restaurants for those looking to stay longer though
Stayed 1 night in Oct 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay.
Service at this hotel is exceptional. We requested an extra comforter and pillows whe we checked in and our check in clerk brought them up herself 3 minutes after we left the counter. Very friendly staff that catters to all your needs. The dinner that evening was amazing. The chef came out while we were in the lobby browsing at the menu and he offered us to make anything we wanted, even if not in menu! His food was outstanding. This is a great hotel!
Stayed 1 night in Oct 2021
Response from HOTEL MANAGER on Oct 19, 2021
Dear Guest., Thank you very much for your lovely comments about your recent stay at Hotel Port Salins. I am very pleased indeed to hear that your enjoyed your experience with us so much and that your particularly enjoyed the services that you received from the team. We recommetation is hugely appreciated. Me and my team do our best to make sure that all of our guest feel welcomen and I am very happy tht we were able to impress you with our services. We look forward to welcome you soon again in our Hotel. Warmest Regards. Montse Espejo Hotel Manager

10/10 Excellent

OLGA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Paradise
A great place to stay
Stayed 1 night in Sep 2021

10/10 Excellent

OLGA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Claudia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Located close to beach and restaurants. Rooms need a little bit of update as they are getting old but they are clean and comfortable. Front desk staff is friendly. We only stayed two nights and did not use the facilities so can't comment on that. We would recommend this hotel.
Stayed 2 nights in Aug 2021
Response from Guest Relation Manager on Sep 21, 2021
Dear Mrs. Claudia., Thank you very much for your lovely comments about your recent stay at Hotel Port Salins. I am very pleased indeed to hear that you enjoyed your experience with us so much . We look forward to welcome you soon again in our hotel. Warmest Regards Guest Relation Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2020

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Dpt. Atención Cliente on Jan 20, 2020
Dear Mr. Michael., Thank you very much for your very positive review. I am very pleased to hear that you enjoyed your expierence with us so much . We look forward to welcome you soon again in our Hotel. Kind Regards., Customer Services

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location Gould quality hotel
This is a very nice hotel in a great location. The rooms and the hotel in general are immaculately clean. The restaurant food is good quality. You can walk to the beach in a few minutes and their are plenty of bars and restaurants within a few minutes walk. The hotel has maybe 4 or 5 guest parking places and there are many on street parking spaces outside, however the on street parking must be paid for in the summer (free off season)
Stayed 3 nights in Nov 2019
Response from M. Espejo on Nov 27, 2019
Dear Mark., Thank you very much for your lovely comments about your recent stay in own Hotel. I am very pleased indeed to hear that you enjoyed your experience with us. Your recommendation is hugely appreciated. I do hope I have the pleasure of welcoming you back to Hotel Port Salins in the not too distant future. Best wisches.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place! The staff was extremely friendly and helpful, full of great recommendations, and the breakfast was excellent with different choices each day. One rainy afternoon we decided to hang out at the bar downstairs for a bit and even that was lovely! Would stay here again.
Stayed 2 nights in Nov 2019
Response from Montse Espejo on Nov 15, 2019
Dear Guest., First of all I will like to thank you for your comments. I am so happy to read you enjoy so much during your staying. We try always to give the best service and attention. For us this is the most important thing. We will be delighted to attend you again and offer yo another relaxing, peaceful and quiet holiday. Yours faithfully Montse Espejo Hotel Manager

10/10 Excellent

gary, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff
Stay here most of the time for Business & Leisure. It has everything you need. Would recommend to anyone.
Stayed 1 night in Jun 2019
Response from M.Espejo on Jun 27, 2019
Dear Mr. Gary, Thank you very much for your comments. As I always explain, for us it is very important, all the comments of our guest. I do hope I will be given the pleasure you back to Empuriabrava in the not too distance futere. Best wishes., Team Port Salins

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2019
Response from M. Espejo on Jun 27, 2019
Dear Guest., Thank you very much for your puntuation. Best regards., Team Port Salins

10/10 Excellent

gary, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Very smart, very clean hotel. Beautiful surroundings.
Stayed 1 night in Jan 2019

8/10 Good

Clever

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendly staff. We went off season, so very quiet and peaceful
Stayed 2 nights in Dec 2018
Response from M. Espejo on Jan 4, 2019
Dear Mr./Mrs. Clever., Thank you very much for your comment. As I always explain, four us it is very important, all the comment of our guest. All of our customer give us the possibility to improve our service. Best Wishes

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming spot
Beautiful view, GREAT food (service is hit or miss)
Stayed 1 night in Oct 2018
Response from Customer Services on Oct 16, 2018
Dear Guest., We would like to thank you for this nices feed back and for your lovely words toward our Hotel. It is a pleasure for us to know you have has a nices holiday. We hope to welcome you soon again. Wish best Regrads

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Booked a single room but when I arrived they showed me it was a tiny space that just held the bed, so upgraded to a very nice double overlooking the canals. The rooms are ok value for money, in a very peasant setting. I was there in off season and even so the parking spaces were often full, so I’d be concerned about parking in high season. Staff are great.
Stayed 4 nights in Mar 2018

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place to stay right on the water
Nice place, sitting on the water, view of boats outside our window. Many restaurants right around the hotel. Staff were really nice and made no fuss when we asked to change rooms due to noisy neighbors. It was a bit further then I expected from Salvador Dali's house but it worked out very well for us. The breakfast buffet was really nice and they made eggs to order. The rooms were very clean and the hotel felt new.
Stayed 1 night in Mar 2018
Response from Montse Espejo on Mar 15, 2018
Dear Mr. Gary., First of all I will like to thanks you for your comments. As I always explain , for us it is very important, all the comments of our guest. All of our customer give us the possibility to improve our service. I am very pleased to see that you have enjoy with our breakfast buffet , also with the room. I do hope I will be given the pleasure you back to Empuriabrava in the not too distance future. Best wishes., Hotel Port Salins

6/10 Okay

Sian, Wales

Liked: Cleanliness, room comfort
November stay
Comfortable room. As usual in Spain there was no kettle in room which would normally be fine except that the bar was closed and we had no means of getting a hot drink throughout our stay. Most of the staff were helpful but on second night we sat in the bar and weren’t able to get a hit or cold drink. We were stuck there and the staff lady was not polite or helpful and said she did not have enough staff to serve us. There was just one other person in the bar. The pool is not heated and the jacuzzi was empty. There was nothing to do in the hotel. Clean rooms and a very good breakfast.
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Generally good Can't fault it but could have so easily been excellent
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Port Salins
Excellent hotel in a fascinating area. We will almost certainly return.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

brimar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic
dining experience just arms length from yachts and million pound boats

10/10 Excellent

Barbara, Staines, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Everything from the moment we checked in until we checked out was perfect. The staff could not have been better. Very impressed with everything, planning our next stay!

8/10 Good

catherine, H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room with a view
We had a balcony rook overlooking the sea and boats. The view was amazing and the bed so comfortable

10/10 Excellent

Terence, Alaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay at for business or pleasure
Last minute reservation and delighted with where I stayed. Perfect situation in the marina town which is called Empuriabrava

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the canals.
Lovely hotel, very friendly, helpful staff. Room was very comfortable.

10/10 Excellent

Chairman Franz, London

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Great hotel.
Great location in the centre of town, nice facilities and friendly staff.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Caty, New York, NY, USA

Liked: Staff & service
Not Luxurious, but Competent Hotel
This hotel is a good option for the area. It's neat and the staff is friendly. They speak enough English to be very helpful. The hotel star rating is a little misleading, as it is not even nearing luxurious. It is however, a comfortable safe place to stay in a beautiful place.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Older hotel with some renovations
Nice, 3 star hotel. The front desk will try to nickel and dime you for upgrade charges when you arrive. The restaurant was better than expected.

8/10 Good

Shawn, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than we expected.
Upon arrival the staff was pleasant. The room was comfortably laid out with a good sized bathroom. The bed was somewhat comfortable. The photos on the web didn't give you the same feel as when you enter the hotel. It has a warmer feeling about it and a nice pool out back. It is a 3 minute walk to the beach and the supermarket is very conveniently located across the street for everything fresh that you may need. The hotel made excellent recommendations for restaurants nearby. We wished we had more time here.

10/10 Excellent

VERSOLATTO

Liked: Cleanliness, staff & service, property conditions & facilities
Super, petit déjeuner exceptionnel! Bravo!
Stayed 1 night in Mar 2024
Response from Dirección on Mar 27, 2024
Cher Client.,Nous vous remercions pour votre commentaire sur notre Hotel.Nous serions très hereux de vous recevoir de nouveau au Hotel Port Salins.Salutations

6/10 Okay

marc

Liked: Cleanliness, staff & service
Hotel ne merite pas les 4 etoiles
Stayed 1 night in Feb 2024

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour parfait
Très bon accueil de la part du personnel. Hôtel bien situé et bien équipé. Petit déjeuner copieux et varié. Très bon restaurant (demie pension possible) digne d’un restaurant étoilé. À recommander.
Stayed 1 night in Oct 2023

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PARFAIT
Stayed 1 night in Sep 2023

10/10 Excellent

JOSE MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

YANNICK

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbe hôtel avec une vue splendide sur le petit port. Hôtesse très accueillante et service de nettoyage au top. L'emplacement est idéal au deux pas des commerces et à 5 mn à pied de la mer. Je recommande cet hôtel sans hésitation.
Stayed 2 nights in Oct 2023

10/10 Excellent

JB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima hotel in mooie omgeving
De laatste jaren verblijven we hier de laatste dagen van onze vakantie in Spanje. Prima hotel in een mooie omgeving.
Stayed 2 nights in Sep 2023

10/10 Excellent

DANIEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT
Stayed 1 night in Sep 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Hotel Manager on Jul 13, 2023
Dear Mr Peter.,Thank you very much for staying with us and complimenting us. We love to hear you enjoyed your stay with us.Please come again soon, all hear look forward to welcoming you again.Kind regardsHOTEL PORT SALINS

10/10 Excellent

JB

Stayed 2 nights in Oct 2022
Response from Hotel Manager on Oct 12, 2022
Dear Mr. JB.,Thank you for such a positive review.It would be a pleasure to welcome you back in the future.Kind RegardsHotel ManagerMontse Espejo

10/10 Excellent

Dana

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Super
Personnel aux petits soins , endroit très agréable et calme pour du repos , un beau séjour nous sommes vraiment traitée comme des rois ! Quelques détails notamment sur la chambre ( vitre mal lavée et quelques imperfections légères .) mais on oublie tout avec un personnel aussi incroyable que la bas :)
Stayed 2 nights in Sep 2022
Response from HOTEL MANAGER on Sep 21, 2022
Chere Madame Dana., Merci pour votre excellente évaluation. Votre bonheur est notre plus grande source de motivation et nous incité á nous améliorer jour après jour...pour nous. En plus, nous sommes désolés que le service de votre chambre et la prestation naient pas été à la hauteur de vos attentes, et nous vous prions daccepter nos plus sincères excuses.De nouveau nous vous remercions pour vos commentaires et espérons regagner votre confiance lors dun prochain séjour.SalutationsM. Espejo

10/10 Excellent

Emmanuel

Stayed 1 night in Sep 2022
Response from Hotel Manager on Oct 12, 2022
Cher Emmanuel.,Nous vous remercions pour votre commentaire sur notre Hotel.Nous serions très heureux de vous recevoir de nouveau au Hotel Port Salins.SalutationsHotel Manager

10/10 Excellent

Lis Tjørnelunde

Stayed 1 night in Sep 2022
Response from Hotel Manager on Oct 12, 2022
Dear Lis .,Thank you very much for your stay and your heartly feedback. It is great to read that you enjoyed your stay and would be welcome you again.With best RegardsHotel Manager

10/10 Excellent

hamza

Stayed 4 nights in Jul 2022