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Reviews of Hotel Real Villa Florida

3.5 out of 5
Hotel Real Villa Florida
AV. 1 ENTRE CALLES 30 Y 32 N. 3002, COL DOS CAMINOS, Córdoba, VER

Reviews

8.4

Very good

Rating 10 - Excellent. 108 out of 236 reviews" "
Rating 8 - Good. 79 out of 236 reviews" "
Rating 6 - Okay. 25 out of 236 reviews" "
Rating 4 - Poor. 14 out of 236 reviews" "
Rating 2 - Terrible. 10 out of 236 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Alejandro

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Analine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Guillermo

Stayed 3 nights in Sep 2023

10/10 Excellent

SERGIO

Liked: Cleanliness, staff & service, property conditions & facilities
Por el precio este hitel sigue siendo una excelente opción, me he quedado y me seguiré quedando aquí.
Stayed 2 nights in Mar 2023
Response from Ventas on Mar 29, 2023
Buenas tardesSr SergioEstamos para servirle, Gracias por hacernos parte de su preferencia, Saludos

4/10 Poor

JOSE RODOLFO

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2022

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It es awesome pert of the rear hotel nice and conbinient big time
Stayed 2 nights in Dec 2021
Response from Jimena Carreño Castro on Dec 29, 2021
Buenas Tardes Agradecemos le haya gustado el Hotel, estamos para servirle, considérenos en sus próximos viajes Saludos cordiales

4/10 Poor

Jose Omar

Travelled with family
Disliked: Property conditions & facilities, room comfort
Decepcionante
El desayuno incluido horrible. Tuve que pedir huevos adicionales y por 2 huevos fueron $100.00 (MXN). Las camas del hotel durísimas. Hotel descuidado.
Stayed 2 nights in Oct 2021
Response from Jimena Carreño Castro on Nov 4, 2021
Gracias por traer este problema a nuestra atención, Sr Jose Omar. Por favor, acepte mis sinceras disculpas por el tema del desayuno y lo que comenta de las camas, puedo entender su frustración. Nos enorgullecemos de brindar la mejor experiencia posible a los huéspedes, y lamento que nos hayamos quedado cortos en este caso. Mi nombre es Jimena Carreño y soy el Gerente de Ventas y Eventos del Hotel Villa Florida Córdoba, por favor llámeme a 27171 63333 cuando tenga un momento libre y haré todo lo posible para que esta situación sea correcta.

10/10 Excellent

Maja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and nice facilities
This is a great hotel for visits in the Cordova area whether for business or family trips, service is excellent in all areas and staff is friendly, always happy to come back here.
Stayed 3 nights in Jul 2021
Response from Jimena Carreño Castro on Aug 19, 2021
Buenas Tardes Muchas gracias por sus comentarios, estamos para servirle.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Gated parking,excelent pre paid breakfast Habitaciones muy limpias, excelente atencion en el restaurant, pero personal del front desk no muy amigable, volvere a quedarme aqui
Stayed 3 nights in Jul 2021
Response from Jimena Carreño Castro on Aug 21, 2021
Buenas Tardes Agradezco sus comentarios Con gusto esperamos su regreso Saludos

8/10 Good

Leandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ojalá tuvieras camas más cómodas
El hotel bien, lobby e instalaciones muy amenas, en la habitación la cama estaba muy dura y lo comento x q en la publicidad de sus instalaciones comentan el confort de sus camas, pero no lo es así, de ahí en fuera bien en lo demás.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, clean and friendly place to stay
Stayed 19 nights in Jun 2021
Response from ** on Jul 1, 2021
Gracias, Esperamos nos vuelva a visitar, estamos para servirle. Saludos

10/10 Excellent

FmMartínez, México

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and the measures of health to deal with the covid-19 contingency were amazing
Stayed 1 night in Jun 2020
Response from Villa Florida on Jun 22, 2020
Thank you very much for your comments, we hope to see you soon. REGARDS.

8/10 Good

Alfredo, Los Angeles, CA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked de personnel, all of them really nice and warm people. Regarding the amenities, they need to have a tv channels guide in order to know what’s on and what time is on!
Stayed 8 nights in Sep 2019
Response from Villa Florida on Sep 19, 2019
Se agradecen sus comentarios y se tomaran en cuenta, Esperamos verlos de nuevo¡¡ Gracias

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from VILLA FLORIDA on Oct 6, 2019
Muchas gracias por su opinión es muy importante para nosotros.- Saludos y los esperamos pronto.

8/10 Good

Verified traveller

Stayed 7 nights in Jun 2019
Response from VILLA FLORIDA on Jul 6, 2019
Muchas gracias por su valiosa opinión. Lo esperamos pronto.Saludos.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and the view of the ocean and the closeness to all of the different areas
Stayed 1 night in Mar 2019
Response from VILLA FLORIDA on May 23, 2019
Muchas gracias por su opinión es muy importante para nosotros, esperamos volverlos a ver pronto.- Saludos.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2019
Response from VILLA FLORIDA on May 23, 2019
Muchas gracias por su preferencia, esperamos volverlos a ver pronto.- Saludos.

8/10 Good

Verified traveller

Liked: Staff & service

8/10 Good

Gloria, Pto Aventuras

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming
It is a nice Mexican style hotel with a large, lanscaped central garden & pool, nice restaurant, easy to find on main road through the city. Their philosophy is very friendly. We would go back and also try their sister hotels in other cities.

6/10 Okay

Nathan, Colorado

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
HARD bed
if you want a comfortable bed don't book here. VERY firm. other than that it was overall a decent option. they did have a large parking area for my vehicle and its trailer. it is not easy to get tot he hotel from the main highway.

8/10 Good

Bill, Ontario, Canada

Liked: Cleanliness, room comfort
Lovely hotel
Good restaurant with friendly staff; front desk a little less accommodating.

6/10 Okay

F. Cooper, Atlixco, Puebla.

Liked: Room comfort
Mixed feelings.
We enjoyed the peace and quiet of our third floor room, which was reasonably spacious and well-maintained. Some paint touchups were needed, the toilet seat did not stay up and the floor could have been swept better when the room was cleaned after our first night's stay. Our main concern was with the original room we were assigned on our arrival. It did not match the booking we had made on-line and the front desk people were at first unwilling to upgrade to match that arrangement. Although we booked a king-sized bed, we doubt the hotel had them, in which case the on-line details should be changed to match what is actually available at the hotel.

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from **Ventas** on Apr 25, 2024
Buenas tardesAgradecemos su comentario, esperamos pronto su visita, Saludos & Gracias

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Estancia cómoda. Sin duda lo recomiendo
Stayed 1 night in Apr 2024
Response from **Ventas** on Apr 25, 2024
Buenas tardesAgradecemos su comentario, esperamos pronto su visita, Saludos & Gracias

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho el hotel, creo que le falta mantenimiento y en mi regadera había hormigas y mosquitos. La habitación impecable y el hotel muy bonito.
Stayed 1 night in Apr 2024

10/10 Excellent

JOSE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024
Response from **Ventas** on Apr 25, 2024
Buenas tardesAgradecemos su comentario, esperamos pronto su visita, Saludos & Gracias

10/10 Excellent

Joaquin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel muy cómodo para hospedarse
Stayed 1 night in Mar 2024
Response from **Ventas** on Apr 25, 2024
Buenas tardesAgradecemos su comentario, esperamos pronto su visita, Saludos & Gracias

6/10 Okay

Daniela

Business traveller
Liked: Cleanliness
Disliked: Staff & service
There was an external event and the guest of the hotel didn't have space to park
Stayed 1 night in Mar 2024
Response from **Ventas** on Apr 25, 2024
Buenas tardesAgradecemos su comentario, una disculpa por la molestia generada, esperamos pronto su visita, Saludos & Gracias

10/10 Excellent

Flor

Stayed 1 night in Mar 2024
Response from **Ventas** on Apr 25, 2024
Buenas tardesAgradecemos su comentario, esperamos pronto su visita, Saludos & Gracias

8/10 Good

Alejandro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Buena en términos generales
Stayed 1 night in Mar 2024
Response from **Ventas** on Apr 25, 2024
Buenas tardesAgradecemos su comentario, esperamos pronto su visita, Saludos & Gracias

6/10 Okay

RAUL

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Mar 2024
Response from **Ventas** on Apr 25, 2024
Buenas tardesEsperamos haber sido de su agrado, Saludos

8/10 Good

Alejandro

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Solo un detalle que no me gusto: cuando llegamos a desayunar el mesero no le puso el servicio a mi hija de 4 años... aunque después se lo pedimos y si lo puso muy rápido, sencillamente no me gustó que trataran así a mi hija. Lo bueno es que los alimentos estaban excelentes.
Stayed 1 night in Mar 2024
Response from **Ventas** on Apr 25, 2024
Buenas tardesAgradecemos su comentario, y revisaremos la situación, de antemano una disculpa por la molestia generada, , esperamos pronto su visita, Saludos & Gracias

10/10 Excellent

MARIA DEL PILAR ALMAZAN

Liked: Cleanliness, staff & service, property conditions & facilities
la amabilidad de su personal
Stayed 1 night in Feb 2024
Response from **Ventas** on Feb 28, 2024
Agradecemos su preferencia, Esperamos tenerla de vuelta, Gracias Saludos

8/10 Good

Christian, Tlalnepantla

Stayed 1 night in Feb 2024
Response from **Ventas** on Feb 28, 2024
Agradecemos su estancia, Saludos

10/10 Excellent

Ruth Ferriz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy accesible y cómoda. El desayuno incluido es un plus.
Stayed 3 nights in Jan 2024

10/10 Excellent

Jorge Ariel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from **Ventas** on Feb 28, 2024
Agradecemos su preferencia, Esperamos tenerlo de vuelta, Gracias Saludos

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Gabriel

.
Stayed 3 nights in Jan 2024
Response from **Ventas** on Feb 28, 2024
Agradecemos su estancia, Saludos

6/10 Okay

Rafael

Travelled with partner
Disliked: Staff & service, property conditions & facilities
No servía el agua caliente de la bañera
Stayed 1 night in Jan 2024

8/10 Good

Felipe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from **Ventas** on Feb 28, 2024
Agradecemos su estancia, Gracias Saludos

10/10 Excellent

Yolanda Fabiola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo único que no me gustó fue que la recepcionista parecía molesta al momento del check in
Stayed 1 night in Jan 2024
Response from **Ventas** on Jan 11, 2024
Buenas TardesLe agradezco su comentario, así mismo una disculpa, por el recibimiento de nuestro personal, se revisara a detalle, y esperamos con gusto volver a saludarla de nueva cuenta.

4/10 Poor

Paul Daniel Salazar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está bonito. Pero la habitación no es la más limpia y su aspecto no me agrado. El lavamanos, una taza para tomar café estaba sucia, no hubo agua caliente para bañarnos en la mañana. La atención de la recepción no fue agradable, no es grosera, pero tampoco atiene con gusto, por lo que al parecer será la primera y última vez que me hospedo en su cadena.
Stayed 1 night in Dec 2023

6/10 Okay

Ricardo Daniel

Travelled with partner
Es un hotel viejo, le hace falta algunas remodelaciones
Stayed 1 night in Dec 2023

8/10 Good

jeannette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Todo bien!! Solo que las Recepcionistas de la noche tiene pésima actitud muy grosera.
Stayed 1 night in Dec 2023

8/10 Good

Gerardo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Jose Antonio

Stayed 1 night in Dec 2023

10/10 Excellent

Guillermo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y un ambiente de seguridad por sobre todo . Muy recomedable
Stayed 1 night in Dec 2023