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Pool was closing when i arrived. And there were people in lobby that were unwelcome- and they were in parking lot 30 mins after i checked in kist drinking and hanging out. Apparently they uaed the pool. Unwanted persons-(12or more) with alcohol and noisy.
It is a very dirty hotel. You can see that they don’t vacuum or clean common areas and the bedroom wasn’t vacuum or clean at all
I had to move to a different hotel
Horrible
The property was located in an area close to dining options and right on a major thoroughfare.
Gerard
Stayed 4 nights in May 2024
Response from General Manager on May 8, 2024
Thank you for your feedback.
2/10 Terrible
Glenn
May 7, 2024
Disliked: Staff & service
Well i wish i could say something good about his place or Expedia ...i lwas looking for a room after midnight but this place check in was 3pm so didnt work i didnt even realize i accidentally made a reservation until i saw it on my bank statment following day ..so ireached out to both hotel and Expedia but niether were willing to help...wasnt even expecting a full refund but something or let me stay at hotel for a night that paid for at least...but i pretty much got robbed a $129 neither would give me anything ...beware and be careful
The apartments are in need of updating. The breakfast was not good, and the staff was not friendly at all. The location is great, which is a positive thing.
Claudia
Stayed 2 nights in Mar 2024
Response from General Manager on May 2, 2024
Thank you for your feedback.
6/10 Okay
Domingo Dominick, Terre Haute
Travelled with partner
Apr 30, 2024
Liked: Staff & service
Disliked: Amenities
Parking was good and easy & close to entrance.
Property was very very dated and in need of update, repairs, and reorganization
Exterior architecture excellent but entry doors very unsightly. Doors & door frames to the rooms also require painting. Pool entry gate also very unsightly & requires painting. The bottom of the pool itself needs to be resurfaced.
It says right on the website there is onsite laundry. There is none. There were small roaches in our room,the other guests were very loud and the hallway smelled like weed.the pool had leaves and bugs in it.breakfast was nasty,only thing that was edible were the bagels.We had issues with the wifi.the maid staff was very rude.i could go on and on
This is the first hotel I have ever stayed at that as soon as I walked into the room, it smelled fresh and clean! The staff was wonderful and I will continue to stay at this hotel each time I come to South Florida.
Housekeeping blocks hallways with their carts and had attitudes (it was a bother to move to get by) and asked for soap and towels and got the “Stare” from them, like I had some nerve asking
Front desk were very nice *5 star to them!
Location very good. Can walk to restaurants. No frills as far as vacation spot inside premises itself. You need a room that's what you get. Breakfast ok. Need potatoes! While the room was just ok bed was great. My room was right outside the elevator. Woken up numerous times a night. Also did not like loiterers in parking lot. Staff was very friendly and active. Would I stay again? Maybe.
Great location, comfortable bed, friendly staff, excellent breakfast, and very clean. It is an older hotel that could use some refurbishing, but the location is great as is parking.