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Reviews of Iguana Azul - Hostel

2 out of 5
Iguana Azul - Hostel
Calle Independencia, Barrio Las Vegas, Copan Ruinas, Copan

Reviews

9.0

Wonderful

Rating 10 - Excellent. 10 out of 14 reviews" "
Rating 8 - Good. 2 out of 14 reviews" "
Rating 6 - Okay. 1 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 1 out of 14 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pati

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a group of 9, and the dorm rooms worked out great. I liked the way the showers and toilets were situated. Each one private. With a nice area where you could do laundry and wash your hands. The restaurant and sitting room next door were nice.The view from the eating area was beautiful view of the mountains overlooking the canyon.
Stayed 3 nights in Oct 2023

2/10 Terrible

Ching

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overbooking. Initially trying to just drive us away. The entire town was full and this was the last one we found. The front desk was claiming not able to speak English thus refused to communicate. Pushed them to find one available for us which was claimed newer with air conditioning at a higher rate. When we arrived the one, Beracah, they reserved, the staffs there responded not there but pulled us to another one, Stella Hostel, which was crappy, unclean, narrow, crowded and old (although the staff was nice). And it was another 45 minutes taken including the traffic. The condition was too terrible so we had to find another nearest available hotel half hour drive away out of town. Considering fully booked they should have closed booking on this platform yet wasting people’s efforts and time to come and to move around. Totally not qualified to be listed as an hazard to the platform.
Response from Owner / Manager Iguana Azul on Oct 7, 2023
Good morning …It is correct that there was an overbooking for your reservation. We did in fact send you a message via Expedia prior to your arrival, informing you that there was an overbooking + we did not have a room for you. Either you disregarded or did not read our note to you which caused the issue when you arrived to our hostel. Our staff tried their best to help you by reserving accomodations at another nearby hostel. We did our best to set you up with accomodations even though the entire town was totally booked for a national holiday. We are sorry for any problems you encountered at the hostel we recommended but it was totally out of our control. As owner of Iguana Azul I am confident that our girls at reception handled your reservation professionally + responsibly. SincerelyHowardIguana Azul

10/10 Excellent

Moussa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean, the staff are polite and attentive, the owner is helpful and friendly.
Stayed 3 nights in Aug 2023
Response from Iguana Manager on Aug 8, 2023
Thanks so much .. so glad you enjoyed your stay with us!Happy travels!

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiny loft studio is an adventure
The Studio was very clean and cute. It was fun to stay in the loft and very nice to have our own kitchen and living area. The mattress was very comfortable, even though it was an adventure to reach it. 😊 The couch could have been a little bigger and more comfortable. It would have been nice to have slightly more privacy when it came to the toilet. It is very strange to have the toilet so close to the kitchen.
Stayed 4 nights in Jan 2023
Response from Howard Owner/Manager on Jan 22, 2023
So glad you enjoyed Studio22!

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bright, quiet rooms. Nice view from terrace. Great coffee to start the morning with exceptional service. Nicely planted garden with tables. Easy walk into town.
Stayed 4 nights in Oct 2022

8/10 Good

Alicja

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice, simple hostel, within walking distance to city centre. Great fresh food, fresh tea, delicious coffee. The owner lady very charming and helpful.
Stayed 1 night in Apr 2022
Response from Owner/Manager on May 11, 2022
Thanks so much ... so glad you enjoyed our hostel + garden cafe!

10/10 Excellent

Bren, Rhinebeck

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the nicest hostels I have ever stayed in. We then switch to two nights in the adjacent B&B because we needed more nights abs it too was wonderful. Howard, the owner is friendly and extremely helpful. His staff is wonderful. Safety cleanliness and comfort we're all perfect and the gardens and patio are beautiful! Highly recommend to all travelers and I hope to return someday.
Stayed 2 nights in Apr 2022
Response from Owner on Apr 18, 2022
Thanks so much for your great review! Happy travels!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno
Stayed 1 night in Oct 2021
Response from Team Iguana on Oct 15, 2021
Gracias! Thanks for staying with us!

10/10 Excellent

Emerson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio, clima agradable
Stayed 2 nights in May 2024

6/10 Okay

Edver Alberto

Hellow
Stayed 1 night in Aug 2022

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
We had a very pleasant stay in Copan at this hostel. The breakfast is amazing and the staff too. The rooms and the showers and toilets are clean.
Stayed 3 nights in Mar 2022
Response from The Blue Iguana Team on Apr 8, 2022
Thanks so much!

10/10 Excellent

Andres

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Todo! Excelente
Stayed 2 nights in Dec 2021
Response from Mochilero on Dec 30, 2021
Thanks so much!

10/10 Excellent

Zoila Consuelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from El Mero Mochilero on Dec 24, 2021
Thanks so much for staying with us .. a pleasure to have you as our guests!

10/10 Excellent

Isis

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Muy contento con la atención y las instalaciones
Genial, los empleados (todos) se portaron super amables y cordiales. Cada vez q valla a ruinas ahi me jospedare y ya comense a recomendarlo.
Stayed 2 nights in Jul 2021
Response from Team Iguana on Oct 15, 2021
Muchas gracias por su review! A pleasure to have you as our guest!