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Reviews of Palms Oasis Motel

2.5 out of 5
Palms Oasis Motel
76 George Gibson Drive, Coopernook, NSW

Reviews

8.0

Very good

Rating 10 - Excellent. 50 out of 132 reviews" "
Rating 8 - Good. 48 out of 132 reviews" "
Rating 6 - Okay. 16 out of 132 reviews" "
Rating 4 - Poor. 9 out of 132 reviews" "
Rating 2 - Terrible. 9 out of 132 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Lynnette

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice quiet stop over. ..... great snack tea from garage .... recomend fish in batter and spring roll.
Stayed 1 night in May 2024

10/10 Excellent

Swapnil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Nigel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Destiny

Stayed 1 night in Oct 2023
Response from Andrew Wei on Oct 23, 2023
many thanks

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Andrew Wei on Oct 23, 2023
many thanks

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness
Nice and quite Rooms was clean Few minutes down the road from the coopernook pub
Stayed 2 nights in Oct 2023
Response from Andrew Wei on Oct 23, 2023
many thanks

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Was quite and the room was clean and had the amenities that we needed
Stayed 1 night in Sep 2023
Response from Andrew Wei on Oct 23, 2023
many thanks

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very comfartable quiet motel
Stayed 1 night in Sep 2023
Response from Andrew Wei on Oct 23, 2023
many thanks

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well appointed. Good for a sleep stop on a long trip.
Stayed 1 night in Aug 2023

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean most important . Was no hand towel in bathroom to dry hands on and no liquid soap in the dispenser in shower. Tea coffee and milk left in cupboard under the sink area. Should be on top where able to see.
Stayed 1 night in Jul 2023
Response from Andrew Wei on Aug 1, 2023
Thanks

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Andrew Wei on Aug 1, 2023
Thanks

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and quite. Good food at the local pub
Stayed 1 night in Jun 2023
Response from Andrew Wei on Aug 1, 2023
Thanks

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Great check in process. We had a late arrival and they made it easy to get in to our room and checkout. Fantastic pit stop for a highway trip. All you need to get some R&R and hit the road again.
Stayed 1 night in Jun 2023
Response from Andrew Wei on Aug 1, 2023
Thanks

8/10 Good

Glenn

Travelled with group
Liked: Cleanliness, staff & service, amenities
Dry accomodating when only passing through.
Stayed 1 night in Apr 2023

8/10 Good

lissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable
Stayed 1 night in Apr 2023

8/10 Good

Terrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet spot for a stopover, take your own teaspoon for coffee
Stayed 1 night in Apr 2023

8/10 Good

Bryson

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
ease of access and to immediate locations Friendly and very quite
Stayed 1 night in Feb 2023

4/10 Poor

Bronwyn

6/10 Okay

Anthony

Stayed 1 night in Jan 2023

8/10 Good

Jo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean and updated but missing a few standard items, ie hand towel in the bathroom, kitchen towel. Disappointed fridge wasn't turned on and no freezer compartment. TV remote needed new batteries, but didn't bother disturbing Manager after hours.
Stayed 1 night in Jan 2023
Response from Andrew Wei on Feb 6, 2023
thanks We'll inprove our service

10/10 Excellent

Jie

Stayed 1 night in Dec 2022
Response from Andrew Wei on Feb 6, 2023
thanks

6/10 Okay

Alicia

Liked: Cleanliness, staff & service

2/10 Terrible

Julien

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid this hotel
I killed the first cockroach by my daughter's bed side. Then a bit late one actually fell on me while I was reading on my phone while lying in bed. Eventually killed a third one that was climbing on my leg. The room wasn't clean at check-in. The kitchen even less so. The wifi was very spotty at best and there is very little reception. Reading the reviews from past customer that rated this hotel 10/10, I am really wondering if we stayed at the place?
Stayed 1 night in Dec 2022
Response from Andrew Wei on Feb 6, 2023
thanks

6/10 Okay

Peter, Coniston

Travelled with partner
Liked: Staff & service
Location was quiet, however the bed was hard and uncomfortable and they need to spray for cockroaches. The curtains also need a wash. The bathroom was clean as was the timber floors in the accommodation. Just needs a bit of extra cleaning and new beds
Stayed 1 night in Dec 2022
Response from Andrew Wei on Feb 6, 2023
thanks

6/10 Okay

Jason

Stayed 1 night in Dec 2022
Response from Andrew Wei on Feb 6, 2023
thanks

4/10 Poor

Jackie

Disliked: Staff & service, amenities, property conditions & facilities
Quiet and good block out curtains. Comfortable beds. Wifi didn’t work.
Response from Andrew Wei on Feb 6, 2023
thanks

8/10 Good

Annie

10/10 Excellent

Karel

Stayed 1 night in Nov 2022
Response from Andrew Wei on Dec 23, 2022
Thanks

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

6/10 Okay

Pam

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Stay was brief and not unpleasant. Most disappointing was the uncomfortable mattress.
Stayed 1 night in Nov 2022
Response from Andrew Wei on Nov 13, 2022
We 'll inprove it Many thanks

10/10 Excellent

Grazia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Very helpful. Room was clean and exactly as promised.
Response from Andrew Wei on Nov 13, 2022
many thanks

10/10 Excellent

Chris

Stayed 1 night in Oct 2022
Response from Andrew Wei on Nov 13, 2022
Many thanks

8/10 Good

Tracey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room 2 was clean & quiet.
Stayed 1 night in Sep 2022
Response from Andrew Wei on Nov 13, 2022
Many thanks

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, quiet and clean
Stayed 1 night in Sep 2022
Response from Andrew Wei on Nov 13, 2022
Many thanks

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely well presented motel in a great location beds not that comfortable but we had a good nights sleep The service station made a beautiful hamburger well recommended We would definitely stay here again
Stayed 1 night in Sep 2022
Response from Andrew Wei on Nov 13, 2022
Many thanks

6/10 Okay

Alister

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Bang average
The fridge was actually a wine cooler type with no freezer & I use an esky but nowhere to freeze my ice blocks,yeah it was quiet but service was rotten
Stayed 2 nights in Jul 2022
Response from Andrew Wei on Aug 5, 2022
We have a fridge at common room for guest use .Sorry We have not tell you .Many thanks

10/10 Excellent

Helen

Liked: Cleanliness, staff & service
Beautiful gardens
Stayed 1 night in Jun 2022
Response from Andrew Wei on Jun 14, 2022
Many thanks

6/10 Okay

Meagan

Stayed 1 night in May 2022

6/10 Okay

Annique

Travelled with family
Liked: Cleanliness
Mediocre.
Stayed 1 night in Apr 2022
Response from Andrew Wei on May 11, 2022
Many thanks

10/10 Excellent

Anthony

Stayed 1 night in Apr 2022
Response from Andrew Wei on Apr 30, 2022
Many thanks

6/10 Okay

Peter

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It was a very peacefully situated motel. The room was actually quite good. But there was something - the common room was dirty, the cupboards and drawers were obviously never cleaned.
Stayed 1 night in Apr 2022
Response from Andrew Wei on Apr 30, 2022
We will inprove our service Many thanks

2/10 Terrible

Craig

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds and room not clean. Bed bugs on sheets and blankets. Exposed to many bed bug bites from our one night stay here.
Stayed 1 night in Apr 2022
Response from Andrew Wei on May 11, 2022
We'll inprove our service thanks

2/10 Terrible

Anthony

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No kitchen facilities in the rooms, was forced to use the communal kitchen area which was ill equipped and full of cockroaches. Absolutely disgusting. Needless to say, we didn't use those facilitiies at all and took a drive for take away food.
Stayed 1 night in Apr 2022
Response from Andrew Wei on May 11, 2022
We ll inprove our service thanks

2/10 Terrible

Tamara

Stayed 1 night in Apr 2022

8/10 Good

Rachael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean with beautiful gardens. Was a good overnighted on our journey.
Stayed 1 night in Apr 2022
Response from Andrew Wei on May 11, 2022
Many thanks

10/10 Excellent

Elisha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great, easy stop over on way to GC
Stayed 1 night in Mar 2022
Response from Andrew Wei on Apr 30, 2022
Many thanks

8/10 Good

Evelyn

Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value. Comfortable
Good value.
Stayed 5 nights in Jan 2022
Response from Andrew Wei on Jan 29, 2022
Many thanks

4/10 Poor

Lindy

Disliked: Amenities, property conditions & facilities
Tv didn’t work. Internet constantly dropping out. Room was ok for a stop over. Looks like it was long term residential accommodation aswell.
Stayed 1 night in Jan 2022
Response from Andrew Wei on Jan 16, 2022
Thundershower and hail hit my Motel antena and inpact to internet moden it has been fixed .Sorry for the inconvenient. and give you a offer if next time wish stay my motel again just half price . and thank you very much your stay.

6/10 Okay

Chris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room with basic facilities
Stayed 1 night in Jan 2022
Response from Andrew Wei on Jan 16, 2022
Thank you very much