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Reviews of Casa De Graciela - Hotel Boutique

3.5 out of 5
Casa De Graciela - Hotel Boutique
Primera Calle Oriente y Segunda, Avenida Norte, No.2, Barrio El Centro, Concepcion de Ataco, Ahuchapán

Reviews

9.6

Exceptional

Rating 10 - Excellent. 78 out of 88 reviews" "
Rating 8 - Good. 7 out of 88 reviews" "
Rating 6 - Okay. 0 out of 88 reviews" "
Rating 4 - Poor. 0 out of 88 reviews" "
Rating 2 - Terrible. 3 out of 88 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Danny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing since we arrived. I can’t described how welcome they made us feel. The rooms and the atmosphere at this place was so peaceful that we didn’t want to leave . I love how closed it is to the plaza and how easy is to walk to restaurants and shopping places. We definitely will recommend this place without a doubt.
Stayed 1 night in Apr 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
A very beautiful hotel with a lovely garden. Great location and it has a very good restaurant too.
Stayed 2 nights in Mar 2024

10/10 Excellent

Leopoldo, Santa Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hacienda look
Stayed 3 nights in Mar 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Carmen Elisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, close to local shops, clean, safe and beautiful rooms.
Stayed 1 night in Mar 2024

2/10 Terrible

Kathy

Travelled with partner, Travelled with group
Disliked: Property conditions & facilities
DO NOT STAY AT THIS HOTEL! They do not care about their guest safety. The first night it was so noisy with construction and music past 2am and unable to sleep. The next morning they moved us to a room in the back that has a couple steps. I fell in the doorway moving our things. My girlfriend also slipped and fell. Later that evening I slipped again this time breaking my wrist. I was accused of being drunk and treated terribly. They called for an ambulance that was a 1970 little pickup truck. Told me to crawl in the back. Instead we called a Uber and went to Santa Ana closest place for xrays. After I had surgery and called to ask about the sandals I left all they cared about was a little throw pillow that i used for my arm and a blow dryer. Never ask how I was doing. When we went to return the pillow and blow dryer they never once asked how I was doing or offer apologies. They are not prepared for any medical emergency and if you have an accident it is your problem. I have never been treated so poorly anywhere in the USA. BEWARE do not stay there!!! Get the word out. Stay anywhere except Casa Degraciela!!!
Stayed 4 nights in Nov 2023

10/10 Excellent

Ana Vilma

Liked: Cleanliness, staff & service, property conditions & facilities
Rustic and beautiful hotel, with excellent service.
Stayed 2 nights in Mar 2024

10/10 Excellent

Mike

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed there a few times now, I love this place, its very rustic and has a very spaniard feel to it. The breakfast is great, its super clean, service is by far great. Only problem with the place for me is that it was super cold at night, dont know how it is the other nights since we only stayed one night. Other then that great place to stay when visiting Ataco, Ahuachapan and Albania.
Stayed 1 night in Feb 2024

10/10 Excellent

Jeffery, Eden Prairie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Thank you Willlie for taking the time to tell me the hacienda' s history. Love that they have kept some of the original pieces. Little Daniel made a special touch. It felt like I was at my grandmother's home. Will be back!! Absolutely gorgeous!!
Stayed 1 night in Jan 2024

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff, great food
Stayed 1 night in Jan 2024

10/10 Excellent

Joseph

Stayed 1 night in Jan 2024

10/10 Excellent

sara

Stayed 1 night in Jan 2024

10/10 Excellent

Tara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with great attention to detail. Staff was wonderful.
Stayed 2 nights in Jan 2024

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gem! The boutique hotel is tucked away at the top of the mountains and once you arrive it's a tranquil, beautiful oasis. Parking is offsite but they offer valet service at no extra charge. We were warmly greeted and quickly checked into our room by the nicest young man (I regret I didn't write his name but I believe it was Carlos?) When we walked thru the gate onto the property we were impressed by the beauty and charm of this picture perfect estate! The grounds are meticulously well maintained & the rooms have so much character & history! At check in we were briefly given some of the history of how this place came to be. Each of the rooms has original period furniture and are meticulously well maintained. Although our bathroom was tiny they made use of every square inch, provided quality products & had fresh flowers perfectly positioned on the shower ledge. I am a person who loves attention to detail and this place didn't disappoint. They offer a wonderful breakfast included with the room rate and each room has it's appointed breakfast "spot." Ours was an adorable covered patio outside our room which had a lovely personalized note on the table. Such a nice personal touch! Just a word of advice to be prepared with some warm, comfy clothing as it got really cold at night that way you can fully enjoy all that this place has to offer. Thank you to the wonderful staff who made our stay enjoyable! I would definitely stay here again!
Stayed 1 night in Dec 2023

10/10 Excellent

jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is a perfect way to get the stress off . Beautiful place and the town is still as an old fashion town . Excelent climate
Stayed 2 nights in Dec 2023

10/10 Excellent

marisol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent 👌
Stayed 1 night in Nov 2023

10/10 Excellent

Mami, San Francsco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very pretty and well maintained. There is hot shower and free bottles of water. Staff is very friendly and helpful. Highly recommend.
Stayed 2 nights in Nov 2023

10/10 Excellent

Oscar, SUGARLAND

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and lovely hotel.
Stayed 1 night in Nov 2023

10/10 Excellent

Ana C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Gerardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice and the place really pretty
Stayed 1 night in Oct 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
everything was super and the staff were excellent
Stayed 2 nights in Oct 2023

10/10 Excellent

Armando, BAY POINT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was incredible, the staff attentive
Stayed 1 night in Oct 2023

10/10 Excellent

Marla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this lodging, and I already want to come back. Our room was tiny, which we didn’t like, but the property was spacious and beautiful. My favorite thing, maybe was the billiard room, which had a couple of comfy, easy chairs and a light for relaxing reading, especially when it was raining this was a excellent cozy retreat in the rain. The beds were very comfortable. Everything was super clean and charming. You could step out the door into shopping and restaurants but once you got back inside, it felt like an oasis. It was one of the more expensive options in town, but worth it. Now, the downside. They are doing construction on a giant building next-door and there was hammering all day long. Not pleasant. We had to play music in our room to drive it out. I hopefully it won’t last too long. there is a church next-door and the church bells play until midnight. I found this charming, but it might bother some people. No one on the staff speaks English. Except maybe the guy who checked us in? I can’t remember. Anyway, he was not around on the weekend. so if you don’t speak Spanish, just be aware of this. You will still find a way to get your needs met. We found this true in all of El Salvador, and if the country truly wants to invite foreign tourists, they need to have their staff learn English because it’s the international language. I speak enough Spanish, but my friend is not, and she felt rather lost. We loved El Salvador and this hotel.
Stayed 2 nights in Oct 2023

10/10 Excellent

Graciela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was a completely unique experience. Beautiful, clean, and one of a kind. Highly recommend it!
Stayed 1 night in Sep 2023

10/10 Excellent

Norma

Liked: Property conditions & facilities
Staff very nice
Stayed 1 night in Sep 2023

10/10 Excellent

hector

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible
Stayed 1 night in Aug 2023

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is beautiful. Staff was very attentive and charming. Unfortunately, our room location was closest to the plaza which unfortunately meant lots of noise. Also, the ATV rental location was directly across the street making it way too loud to relax until they shut down around 7:30pm. Great place, would definitely be specific about room location.

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Unique, very clean, colonial style!
Stayed 1 night in May 2023

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found this place it's safe staff super friendly
Stayed 1 night in Mar 2023

10/10 Excellent

Oscar

Stayed 1 night in Mar 2023

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made me feel like in an old salvadorean farm house.
Stayed 2 nights in Nov 2022

10/10 Excellent

LAURA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was absolutely amazing! the place is breathtaking and there is tons of details in their decoration that makes it feel like you are in someone's home instead of a hotel. if there is one thing that I would suggest is definitely upgrading the mattresses!
Stayed 2 nights in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel with very attentive staff.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Posada
This is a fabulous, wonderful place! A gem!!!!!
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
A special hotel in the mountains of El Salvador. The staff were lovely and the rooms clean. The grounds and the room was beautiful. The breakfast was also very good. I would definitely return.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff at Casa de Graciela was so attentive since the moment we step into the door. I was amazed by the property and staff. The location was also excellent, Ataco's plaza, souvenirs shops, and other touristic areas are just minutes away walking from Casa de Graciela. We will definitely go back when visiting El Salvador again.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa de Graciela left my family and I feeling as if we had stayed with a elegant family host. The property is in the center of the quaint town of Ataco which is filled with many visitors going to the artisan shops and restaurants . Once you enter the hotel you are surprised with the peaceful and beautiful grounds. The staff is extremely attentive and helpful. Our rooms were comfortable and nicely appointed with all the convienes you would expect at big hotel chain. In the morning a delicious full breakfast was prepared with a personal note waiting for us at the table. We stayed just prior to attending a private party and needed to get ready in our nicer clothes, the manager graciously allowed us to leave bags safe and sound at the hotel and change in more comfortable clothing when we came back to get them. If you visit Ataco, or even travel on the Ruta de las Flores, you can help but being pleasantly impressed with a stay at this hidden gem.
Stayed 1 night in Sep 2019

10/10 Excellent

Leslie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel ubicado en el centro de Concepción de ataco cerca de Artesanías , restaurantes, murales. Es un hotel muy acogedor con un servicio impecable. El personal del hotel no podría ser más amable y las instalaciones están en excelente condiciones
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great place and the staff were also amazing! Thanks again!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service and beautiful house! This is right in the middle of the town, just beautiful.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Y

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and attentive staff. The hotel and rooms were clean five stars ⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!!! Definitely will come back. It’s a beautiful hotel
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Gregory, California

Liked: Cleanliness, property conditions & facilities, room comfort
The atmosphere . the property is beautiful so peaceful and the employees really polite. Food delicious.. just perfect for a vacation everything is close
Stayed 3 nights in Sep 2018

10/10 Excellent

Edgard, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location , excellent service and food!!!
Stayed 1 night in Sep 2018

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018