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Reviews of Hyatt Place Columbus/Worthington

3 out of 5
Hyatt Place Columbus/Worthington
7490 Vantage Drive, Columbus, OH

Reviews

8.8

Excellent

Rating 10 - Excellent. 612 out of 1013 reviews" "
Rating 8 - Good. 270 out of 1013 reviews" "
Rating 6 - Okay. 76 out of 1013 reviews" "
Rating 4 - Poor. 33 out of 1013 reviews" "
Rating 2 - Terrible. 22 out of 1013 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check-in, very nice room, quiet even though it was a full house. No issues.
Stayed 2 nights in May 2024

10/10 Excellent

Raquel

Stayed 2 nights in May 2024

10/10 Excellent

Linda, Providence

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I checked in late but it was fast to get keys. Staff was nice. Comfy beds, clean room, quiet place, felt safe, plenty of parking.
Stayed 1 night in May 2024

10/10 Excellent

Ding

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat
Stayed 1 night in May 2024

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, area was nice, check in was easy. Breakfast wasn’t bad. I would stay again if I was in the area.
Stayed 1 night in May 2024

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

8/10 Good

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, comfortable place with easy location on north side of Columbus!
Stayed 1 night in May 2024

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
😊
Stayed 1 night in May 2024

6/10 Okay

Katherine

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Management Team on May 15, 2024
Thank you for staying with us at Hyatt Place.

10/10 Excellent

Emilia, Ann Arbor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is confortable, clean. The room felt spacious for two adults and two kids. Not mayor disruptions. Breakfast (esp. during weekends) can get a little bit tight for the amount of people booked in the hotel. It seems there's not enough space dedicated to eat. There's a NASC supercharger nearby if you take your EV and the hotel provides with free charge for both NASC and CCS.
Stayed 2 nights in Feb 2024
Response from Management Team on May 15, 2024
We appreciate you taking the time to share comments on your stay and are glad that you enjoyed your time with us in Columbus.

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff Breakfast was good Room very clean and comfortable
Stayed 2 nights in May 2024
Response from Management Team on May 15, 2024
We appreciate you taking the time to share comments on your stay and are glad that you enjoyed both breakfast and your accommodations.

8/10 Good

Barry

Liked: Staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 3 nights in May 2024
Response from Management Team on May 15, 2024
We appreciate you taking the time to share comments on your stay and are glad that you enjoyed your time with us in Columbus.

10/10 Excellent

Mario A, Columbus

Business traveller, Travelled with partner
Liked: Cleanliness
Overall a ok situation, a guest dog was running around the lobby.
Stayed 1 night in Apr 2024
Response from Management Team on May 15, 2024
We appreciate you taking the time to share comments on your stay and are glad that you enjoyed your time with us in Columbus.

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient. Several local eateries nearby. Quiet area.
Stayed 1 night in May 2024
Response from Management Team on May 15, 2024
Thanks for sharing comments on your recent stay. We're pleased that you enjoyed your time with us and appreciated our location and cleanliness. We hope to see you on your return visit to Columbus.

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find
Stayed 1 night in May 2024
Response from Management Team on May 15, 2024
Thank your for staying with us and for sharing your comments.

10/10 Excellent

Rodney

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how clean it was. Easy check in and out. Breakfast ok. Would definitely stay again if in the area.
Stayed 2 nights in Apr 2024
Response from Management Team on May 15, 2024
Hi Rodney, We're so pleased you enjoyed your time with us. Thanks for sharing comments on your stay. We're glad you enjoyed our complimentary breakfast and found the hotel to be clean and convenient.

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good one.
Stayed 5 nights in Apr 2024
Response from Management Team on May 15, 2024
Thanks for staying at Hyatt Place. We're pleased you enjoyed your time with us!

10/10 Excellent

Wendyihun

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the right place to stay there for everyone
Stayed 1 night in May 2024
Response from Management Team on May 8, 2024
We're so pleased to read that you enjoyed your time with us. Thanks for choosing to stay at Hyatt Place and we look forward to welcoming you back soon.

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience at this hotel. The gentleman at the front desk was awesome..... very kind and helpful. Room was clean and looked like the pictures. Overall i was happy with my experience and would definitely stay here again.😊
Stayed 3 nights in May 2024
Response from Management Team on May 6, 2024
Hi Anna, Thanks for sharing your experience. We're so pleased that you enjoyed your time with us at Hyatt Place and hope to see you again, soon!

8/10 Good

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quick stay. Friendly and helpful staff.
Stayed 2 nights in May 2024
Response from Management Team on May 6, 2024
Thanks for taking the time to comment on your visit. We're so pleased that you enjoyed your time with us at Hyatt Place and hope to see you again, soon!

10/10 Excellent

Ruth

Stayed 4 nights in Apr 2024

10/10 Excellent

Tyrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again!!!
Stayed 1 night in May 2024
Response from Management Team on May 6, 2024
Thanks for sharing your comments. We're so pleased that you enjoyed your time with us at Hyatt Place and hope to see you again, soon!

8/10 Good

Leahna

Stayed 1 night in Apr 2024

10/10 Excellent

Sylwia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet:)
Stayed 1 night in Apr 2024
Response from Management Team on May 6, 2024
Thanks for staying with us and sharing your comments.

10/10 Excellent

J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room with a unique layout. felt more like a small apartment than a hotel room. Was crowed but no issues with noise or anything. Staff was friendly and helpful and the breakfast buffet was great.
Stayed 2 nights in Apr 2024
Response from Management Team on May 6, 2024
Thanks for sharing your experience. We're so pleased that you enjoyed your time with us at Hyatt Place and hope to see you again, soon!

6/10 Okay

Emily

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The bathroom needs better ventilation there was water dripping off the ceiling with hairs and it was gross. Also, we didn't realize there would be no cleaning services or towel refresh during our stay- it would have been nice to know that in advance so that we didn't put dirty towels on the floor to be removed. It was very hard to determine if the bedding for the pull out was clean or dirty- I was worried about my kids sleeing there. Trash was not taken out from the night before in the lobby/common areas and it was apparant there was heavy fdrinking going on- garbage cans overflowing with beer cans stc. Not what you want to see at 6 AM. Front desk staff was very nice and accomodated us to get us fresh towels. We registered having six guests and we only had four bath towels and two washcloths in our room. Also, something is very very wrong with the elevator - it would stop between floors for a few minutes and you would be trapped. It sounded pretty bad- may want to have that looked at.
Stayed 2 nights in Apr 2024
Response from Management Team on May 6, 2024
Emily,We would appreciate the opportunity to personally address your comments if you could kindly reach out to us directly. We apologize that your visit was not up to our standards. Thank you.

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service and a very nice breakfast.
Stayed 1 night in Apr 2024
Response from Management Team on May 6, 2024
Thanks for sharing your experience. We're so pleased that you enjoyed our service and our breakfast and hope to see you again, soon!

10/10 Excellent

Lindsay

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What we did like: The array of items for breakfast was great. The staff was kind towards our dog, too! The fitness center was clean and updated. The water was hot and stayed hot! What we didn’t like: Throughout our five day/six night stay, two spiders got into the bathroom. The pillows were also terrible. The restaurant wasn’t serving lunch and dinner, either (we weren’t alerted until we got to the hotel rather than before in an email).
Stayed 5 nights in Apr 2024
Response from Management Team on May 6, 2024
Thanks for sharing your experience. Your feedback is very important to us.

10/10 Excellent

Earl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Elevator might need to be updated.
Stayed 1 night in Apr 2024
Response from Management Team on Apr 26, 2024
Thank you for staying with us and for taking the time to provide feedback.

10/10 Excellent

ALICE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Apr 2024
Response from Management Team on Apr 26, 2024
Thank you for staying with us and for taking the time to provide feedback.

8/10 Good

Todd

Stayed 2 nights in Apr 2024
Response from Management Team on May 15, 2024
Thanks for staying with us at Hyatt Place.

10/10 Excellent

kenneth

Stayed 1 night in Apr 2024
Response from Management Team on May 15, 2024
Thanks for staying at Hyatt Place.

8/10 Good

Beatrice

Stayed 1 night in Apr 2024
Response from Management Team on Apr 26, 2024
Thank you for staying with us and for taking the time to provide feedback.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean!
Stayed 2 nights in Mar 2024
Response from Management Team on Apr 15, 2024
David- we're pleased you enjoyed your time with us.

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here to be close to the total eclipse. This hotel was impeccably clean and worked well for a family of 6 to stay there. That being said, the bathroom is tiny and inconvenient to change in. There is no microwave in the room.. The breakfast was appreciated, but the sausage was not hot and they kept running out of things. I think they did a good job, being they were booked to capacity. The town has all the amenities and the hotel is about 15 minutes from the zoo.
Stayed 2 nights in Apr 2024
Response from Management Team on Apr 15, 2024
Kathy, We hope you enjoyed your family eclipse trip. Thanks for your feedback and for staying at Hyatt Place.

10/10 Excellent

Roshan

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and that was what I was looking for. The staff was nice.
Stayed 4 nights in Apr 2024
Response from Management Team on Apr 8, 2024
We're pleased to read that you enjoyed your stay with us. We hope to host your next visit to Columbus. Thanks for staying at Hyatt Place.

8/10 Good

alina

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from Management Team on Apr 15, 2024
Thanks for choosing Hyatt Place. We appreciate your feedback.

2/10 Terrible

LINDA, Louisville

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
I wrote a note in Expedia and called the hotel after making the reservation specifically saying we needed adjoining rooms. 4 cousin kids that didn’t want to be split up. We were not given request
Stayed 1 night in Apr 2024
Response from Management Team on Apr 8, 2024
Hi Linda, We are so sorry that we disappointed you. We try our best to fulfill requests but sometimes are unable to do so based on occupancy. We hope that the remainder of your visit was pleasant.

10/10 Excellent

Melissa

Stayed 1 night in Apr 2024
Response from Management Team on May 6, 2024
Thanks for sharing your rating. We're so pleased that you enjoyed your time with us at Hyatt Place and hope to see you again, soon!

8/10 Good

margarita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very nice that bathroom was tiny just enough room for one person. The hotel was very nice reception areas very relaxing
Stayed 1 night in Mar 2024
Response from Management Team on Apr 8, 2024
Margarita, Thanks for staying with us at Hyatt Place. We're pleased to read that you enjoyed your visit and found the surroundings to be relaxing.

8/10 Good

Neeraj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place, good value for money. Free EV charging was good.
Stayed 3 nights in Apr 2024
Response from Management Team on Apr 8, 2024
Thanks for staying with us at Hyatt Place. We appreciate your patronage and hope to host your next visit to Columbus.

10/10 Excellent

Keia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would say that my only complaint would be that the ice machine was out, other than that, my stay was perfect and I would recommend it to anyone.
Stayed 2 nights in Apr 2024
Response from Management Team on Apr 8, 2024
Thanks for staying with us at Hyatt Place. We appreciate your patronage.

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Management Team on Apr 8, 2024
Thanks for staying with us at Hyatt Place. We appreciate your patronage.

8/10 Good

Erica N, Toledo

Stayed 1 night in Mar 2024
Response from Management Team on Apr 26, 2024
Erica, Thank you for staying with us and for taking the time to provide feedback.

8/10 Good

Tricia

Travelled with partner
Liked: Cleanliness, staff & service
Our room was designed very awkwardly with a very small closet, no dresser for clothes, the sink was outside of the bathroom in direct line of the bed. The couch seat cushions were ripped. The space is in desperate need of updates and redesign. Breakfast options were very limited especially for healthy options.
Stayed 1 night in Mar 2024
Response from Management Team on Apr 8, 2024
Tricia, Thank you for your feedback. We apologize that your accommodations were unsatisfactory and would welcome the opportunity to be given a second chance to provide you with a great visit.

10/10 Excellent

Mark, Macedonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern
Stayed 1 night in Mar 2024
Response from Management Team on Apr 1, 2024
Mark- thank you for sharing feedback on your stay. We're glad you enjoyed your time with us.

4/10 Poor

Russell

I had a medical issue and did not go to Columbus.
Stayed 1 night in Mar 2024
Response from Management Team on Apr 1, 2024
Russell, We're sorry to read you needed to cancel your visit based on health issues. We hope you are feeling better.

6/10 Okay

Lisa M.

Travelled with family
Booked a king bed room, did NOT get one.
Stayed 1 night in Mar 2024
Response from Management Team on Apr 1, 2024
Hi Lisa,We're sorry that you did not receive the bedding type requested. Please accept our apologies.

8/10 Good

Abby

Stayed 1 night in Mar 2024
Response from Management Team on Apr 26, 2024
Thank you for staying with us and for taking the time to provide feedback.

10/10 Excellent

Yeonhee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room comes with a separated nice sofa/lounge area. We flew in from Chicago for a funeral. It is very quiet and cozy for us to rest.
Stayed 1 night in Mar 2024
Response from Management Team on Mar 25, 2024
We're glad we could provide a comfortable stay for you and your family during a difficult time. Thank you for staying with us.