Ratings based on 148 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travellerfrom westerville, OH

Lumpy bed, thermostat would not adjust, very basic

Posted 27-Dec-2014
Poor, very disappointing. No breakfast, could be cleaner, below my expectations
2 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 26-Oct-2014 on Hotels.com
4 out of 5
Recommended
for Business Travellers
by Tom Gerkenfrom Toledo, Ohio

Good hotel in a good spot

Posted 23-Sep-2014 on Hotels.com
The location was great. I was attending a conference at the Hilton hotel just a quarter mile away. Stayed here because it was half the cost. There was a stoplight at the intersection, so it was easy to cross the very busy highway to get to my conference and the enormous mall nearby. The room was nice, clean, and quiet. Even the stairwells were inviting. There was a gym and laundry facility in the building. The gym was quite small, but it too was very clean.
4 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Ohio

Competitive price for a nicely designed suite

Posted 9-Sep-2014
Pros: Design of suite Full kitchen, that is furnished with utensils Location
Location: Polaris provides you with plenty of restaurants and shopping. You are within 5 minutes of everything you need.
We chose this hotel based on the reviews of others. We were not disappointed. If you are not familiar with Columbus, this is an awesome and safe location. The design of the suite make you think more of an apartment, than a hotel. The quality of the construction and materials will explain why the rates can be this competitive. However, let's face it, you're not looking to buy the place. I would/will stay here again. It's great for OSU weekends!
5 out of 5
Recommended
by A verified traveller

Posted 20-Aug-2014 on Hotels.com
the hotel was very clean and convenient to our travel plans. the front desk was not very helpful the night we arrived on area attractions but the next morning the staff was very helpful.
5 out of 5
Recommended
by Karenfrom Buffalo New York

Loved it

Posted 16-Aug-2014 on Hotels.com
We loved your hotel. We came for a three day vacation and see the Columbus Zoo. The location is great for those who want to be near restaurants and shopping. We were only 8 miles from the zoo straight down the street. Very clean and nice room. We like rooms with refrigerator and microwave so we can make our own meals. Staff was wonderful and very helpful. I would give it 10 stars if I could.
2 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 15-Aug-2014 on Hotels.com
The rooms outdated and small
5 out of 5
Recommended
for Personal Event
by A verified traveller

Great Place to stay

Posted 13-Aug-2014 on Hotels.com
Hotel was very clean and the staff was very helpful and friendly
5 out of 5
Recommended
for Business Travellers
by Paynefrom Ohio

Great place to stay

Posted 28-Jul-2014 on Hotels.com
Loved the convenience of the store and work out room.
4 out of 5
Recommended
for Shopping
by Jonfrom Harrisburg, NC

Great Polaris Location

Posted 24-Jul-2014 on Hotels.com
On check-in, there was a discrepancy between the suite I booked and the room they wanted to give me. The bathroom and kitchen floors did not pass the white glove test! The suite had a nice layout and was in generally good condition, but had several defects that required maintenance. Asked for towels several times the last day and had to wait 6 hours to get 2 towels! Previously, I had stayed at this hotel several times in past years and had been very satisfied. The staff responded to my concerns and made an effort to resolve them.