Ratings based on 138 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travellers
by A verified traveller from Ohio

Competitive price for a nicely designed suite

Posted 9-Sep-2014
Pros: Design of suite Full kitchen, that is furnished with utensils Location
Location: Polaris provides you with plenty of restaurants and shopping. You are within 5 minutes of everything you need.
We chose this hotel based on the reviews of others. We were not disappointed. If you are not familiar with Columbus, this is an awesome and safe location. The design of the suite make you think more of an apartment, than a hotel. The quality of the construction and materials will explain why the rates can be this competitive. However, let's face it, you're not looking to buy the place. I would/will stay here again. It's great for OSU weekends!
5 out of 5
Recommended
for Everyone
by A verified traveller from Akron, oh

Nice, clean, comfy hotel right cross from Polaris

Posted 14-Jul-2014
Nice full kitchen and studio-like hotel room. Quiet, safe and nice yard with a gazebo in the back
5 out of 5
Recommended
for Personal Event
by joe from canton,ohio

near everything including rt.71

Posted 22-May-2014 on Hotels.com
employees were very helpfull
5 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 20-May-2014 on Hotels.com
5 out of 5
Recommended
by A verified traveller

Posted 13-May-2014 on Hotels.com
Very nice staff, clean & modern facilities, convenient location, and reasonable price!
3 out of 5
Recommended
for Business Travellers
by Maureen

One night stay.

Posted 12-May-2014
Pros: Location.
Location: Close to mall, eateries and highway.
Hotel staff were very friendly. Rooms were not ready, needed to be clean so had to wait thirty minutes after check-in time to check-in.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 10-May-2014 on Hotels.com
Comment from Hotel Management
12-Jul-2014 by Mica, Hotel Management
Thank you for the 5 star review and for being our guest!
4 out of 5
Recommended
by amacek from Cleveland, OH

It was good but...

Posted 5-May-2014 on Hotels.com
Hotel is in a great location! Beds were comfortable and since it is a suite the convenience of the kitchen is great! Unfortunately, the closet smelled of urine! By the time we checked in I wasn't about to complain since it was already late at night and I couldn't smell it in the room but this is a big no no! How is this missed! You get what you pay for. There is no breakfast but they have a small store where you can purchase dry breakfast foods. There was a nice selection.
Comment from Hotel Management
12-Jul-2014 by Mica, Hotel Management
Thank you for taking the time to reveiw our property and for being our guest. I am happy the majority of your stay went well, but regret there was a problem. I have discussed it with our head of housekeeping, so she will be on the prowl for the odor you mentioned. We hope this will not prevent you from staying with us in the future, as we do value you as our guest.
5 out of 5
Recommended
by A verified traveller

Posted 19-Apr-2014 on Hotels.com
We are impressed with Candlewood Suites-Polaris we will definitely stay there again. The entire staff was very friendly and knowledgeable. The rooms were clean. The front desk was well informed and helpful. The location was easy on and off the expressway. Thank you for a wonderful stay.
Comment from Hotel Management
12-Jul-2014 by Mica, Hotel Management
We at Candlewood Suites Polaris are quite happy that you enjoyed your stay and cannot wait until you return to our property. Thank you for taking the time to leave a review and for being one of our many valued guests!
3 out of 5
Recommended
for Everyone
by lesley from marietta ohio

Ok

Posted 16-Apr-2014
Very friendly staff. Room was clean. Good location close to shopping. Carpet was somewhat worn and chair in room also worn. Decent for a quick stay. No extra bells and whistles
Comment from Hotel Management
17-Apr-2014 by Mica, Hotel Management
Lesley, Thank you for being a valued guest at the Candlewood Suites Polaris. We appreciate you taking the time to leave a review of our property. We are currently in the process of pre-renovation steps. Our new bedding should be in rooms in the next two weeks, new recliners are on the way and new bathroom mirrors shortly following. We hope that you will stop back in the upcoming months and see the changes that are being made. Best Regards, Mica Breese General Manager