Ratings based on 2,607 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
85% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.6 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Lake Macquarie NSW

Close to the beachfront &- nice & quiet

Posted 30-Mar-2015
We stay at this resort frequently as it is half way from our home to the Gold Coast, it is so convenient and we just love it.
3 out of 5
Recommended
for Everyone
by A verified traveller

Lovely holiday

Posted 22-Mar-2015
I booked this accommodation for my visiting family. Everything was perfect until 3am when the neighbours young child started throwing a tantrum, this continued until 7am. Even after calling reception nothing was done about situation. Apart from this incident our stay was was lovely and my family had a wonderful time
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Mar-2015
Dinner alittle disappointing Pizza not good at all Also needs alittle re vamp on entrance area . But a good hotel
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Hunter Valley

Great Location

Posted 15-Mar-2015
Cons: Ocean side rooms suffer from the Air conditioner unit noise. The separated block of units that are located below the main building have their A/C unit
Ocean side rooms suffer from the Air conditioner unit noise. The separated block of units that are located below the main building have their A/C units located in a position that the noise generated travels up to the main building rooms. The noise levels are very uncomfortable inside the rooms and with the balcony doors the noise it is annoying. To help it is necessary to keep to door closed and the blinds drawn.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Sydney

Nice Hotel Ocean view

Posted 22-Feb-2015
Pros: The staff were very friendly always had a smile on there face will do anything for you
Cons: We could not fault anything
Location: we stayed at the hotel all the time and enjoyed it
It was our 40th Wedding Anniversaries we had lots of little surprises while we stayed at the hotel .The staff were excellent.They went out of there way to please us.We were upgraded to a beautiful ocean view room could not have asked for anything more we had a great time.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Brisbane

Lovely big resort like complex

Posted 30-Jan-2015
Really nice staff and 24hr check in which was handy for us. Everything you could need was inside the complex so great if you just want to laze about for a day. Thanks.
3 out of 5
by A verified travellerfrom East Maitland, NSW

Ok in its day

Posted 28-Jan-2015
Pros: The room was nice and clean and roomy.
Cons: It's definitely in need of some TLC & a personality revamp of the staff. Being a resort, I thought the staff would be much more attentive & friendly
Location: The location was tropical on arrival, but that's where it ended. There was no atmosphere and nothing to do near by.
The Opal Cove Resort was probably a nice place to stay when it was first opened. When we arrived I was greeted by a nice fellow at the reception desk, that was about the nicest person we encountered. Staff were unfriendly, rarely made eye contact so we weren't compelled to spend any time in the actual resort. The facilities were ok, the pool was cloudy and full of mucus from the multitude of kids in the pool. It had a tide mark (scum) around the edge and did not entice me to enter at all. The Hotel itself was ok, but in need of some TLC. Our room was pleasant, and tidy, and was quite large, which was nice. The Golf Course, was a pretend course, no holes to speak of, just flags, and it was in need of some TLC. We stayed 4 nights, on a special rate which was good, but there was not a great deal to do at the Hotel.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom brisbane

Nice place starting to show signs of age

Posted 26-Jan-2015
I thought the place was a great family resort which was well priced with good facilities starting to show it's age but still comfortable. Nice staff and will be back
3 out of 5
Recommended
for Everyone
by A verified travellerfrom sydney

Very nice hotel

Posted 25-Jan-2015
Nice hotel, staff at reception, excellent.Great bed, nice pool area.Will return.
2 out of 5
by A verified travellerfrom Brisbane

One to be missed

Posted 21-Jan-2015
Pros: Proximity to beach
Cons: Total refurbish, new management and staff.
Location: Every single restaurant & pub were shut at 930pm on a Monday night. Nothing to eat in town.
The entrance lined with trees is impressive. Everything else is awful. Totally shut at 930pm on a Monday night. No food, unfriendly staff, no bar, no room service. The room smelled of nappies and had not been cleaned properly. The air conditioner kept switching off every 30 minutes.