Exterior

Reviews of Suncadia's Hidden Gem-Perfect 4 Lrg Groups+DogsOK-EV Chargr-4th NT FREE


Reviews

10

Exceptional

Rating 10 - Excellent. 36 out of 39 reviews" "
Rating 8 - Good. 3 out of 39 reviews" "
Rating 6 - Okay. 0 out of 39 reviews" "
Rating 4 - Poor. 0 out of 39 reviews" "
Rating 2 - Terrible. 0 out of 39 reviews" "

9.8/10

Cleanliness

Reviews

10/10 Excellent

Philip B.

Liked: Cleanliness
A Truly Great Experience!
The property was super nice, and clean. Music was playing as we entered. That was a nice touch! The communication and reposiveness was fantastic even with a couple minor issues. One of which... the AC was not working. They sent out a tech right away who found the problem and fixed it quickly. Overall, we had a fantastic experience at the property and would certainly consider coming back. 😀
Stayed 2 nights in May 2023
Response from VrboOwner on Sep 18, 2023
Dear Kristen, Thank you for taking the time to provide us with a detailed review of your most recent visit. We are delighted to learn that you thoroughly enjoyed your stay, and that you found our amenities and services meets your kind preference. We are excited to welcome you again soon! - Team VR 365

8/10 Good

McKinsey H.

Great place
Great place to stay.
Stayed 4 nights in Mar 2024
Response from VrboOwner on Apr 18, 2024
We're delighted to hear that you enjoyed your stay with us. We look forward to hosting you again in the future! - Team VR 365

10/10 Excellent

Alex A.

Liked: Cleanliness
Perfect for large group
10/10 - plenty of space for 4 families, huge kitchen which is a big plus, and communication was excellent from booking to end of our trip.
Stayed 3 nights in Feb 2024
Response from VrboOwner on Apr 8, 2024
We're thrilled to hear you had a fantastic stay with us and that our space accommodated your group comfortably! A spacious kitchen is indeed a game-changer for group gatherings. Thank you for highlighting our excellent communication—it's always our aim to ensure a seamless experience from start to finish. We'd be more than happy to welcome you and your group back anytime! - Team VR 365

10/10 Excellent

Kacey F.

Liked: Cleanliness
Perfect Weekend Away House
This house was a perfect size and awesome with all its amenities. The fireplace didn’t work at first but they were able to get someone out the next day. Ice machine stopped working but that was the only issue we ran into. The property is perfect and we really had a great stay. Will definitely be returning for another weekend or longer.
Stayed 3 nights in Oct 2023
Response from VrboOwner on Nov 16, 2023
Hi Kacey, thank you for your feedback! We're delighted you enjoyed the perfect size and amenities of the house. Apologies for the initial hiccups with the fireplace and ice machine, but we're glad we could address them promptly. We look forward to hosting you again for another great stay! - Team VR 365

8/10 Good

Ellen D.

Liked: Cleanliness
Suncadia House
All was well with the house except a couple of items (not to complain but for you to improve). 1. Oven mitt had hole in it; two people burned their hands 2. Ice maker is dismal (we had no ice most of weekend) 3. Need to leave more than 2 extra garbage bags in kitchen 4. Would be nice to have foil, plastic wrap in kitchen. 5. One of the chairs by fire pit needs strap repaired.
Stayed 4 nights in Aug 2023
Response from VrboOwner on Nov 16, 2023
Thank you for taking the time to provide feedback on your recent stay. We appreciate your insights, and we're glad to hear that overall, your experience with the house was positive. We appreciate your detailed feedback on areas that need attention. Please accept our apologies for any inconvenience caused by the issues, our maintenance team will address to these concerns to prevent any safety concerns. We thank you for staying with us and we hope to host you again in the future - Team VR 365

10/10 Excellent

Lucille H.

Liked: Cleanliness
80th birthday
My 4 daughters and 4 grandchildren plus a son-in-law and 2 significant others and 2 pet dogs came to celebrate my 80th birthday.
Stayed 7 nights in Jul 2023
Response from VrboOwner on Sep 18, 2023
Thank you again for staying with us and for celebrating with us your 80th wonderful birthday, Lucille! We hope to host you again on your next birthday, and of course, together with your lovely family! We look forward to another memorable stay with you! - Team VR 365

10/10 Excellent

Tami B., Kirkland

Liked: Cleanliness
Wonderful Memorable Family Week
Such a beautiful, comfortable home. Our family young and old totally had a wonderful time enjoying every part of your home. Thank you for sharing it with us.
Stayed 5 nights in Apr 2023
Response from VrboOwner on Sep 18, 2023
Dear Tami, Thank you for taking the time to share your experience with us through this review following your recent stay. It was an absolute pleasure to read about your positive experience at our Basecamp at Suncadia. We look forward to welcoming you again! - Team VR 365

10/10 Excellent

VIKTOR M.

Liked: Cleanliness
One of the best
This place is fantastic! Very clean, has everything you need for a great time with family. The views are breathtaking- winter wonderland! One of the best places we stayed. Communication was quick and we had a wonderful time. Thank you!
Stayed 3 nights in Jan 2023
Response from VrboOwner on Sep 18, 2023
Viktor, with so many great places to choose from, it’s an honor that you decided to give us a try. And it sounds like we made a great first impression. The entire team is delighted to hear that you had an amazing winter getaway! We look forward to hosting you again soon! - Team VR 365

10/10 Excellent

Rita A., Tacoma, WA

Liked: Cleanliness
Wonderful Property
This house was such a great getaway for our stay in Suncadia. The house was immaculate and well taken care of with anything we could need to have a good time. I also cannot say enough good things about the property management team. They were professional, easy to communicate with and easy to work with. We will definitely stay here again!
Stayed 5 nights in Dec 2022
Response from VrboOwner on Sep 18, 2023
This is so lovely to hear Rita. It warms our hearts that all our efforts have paid off! Your kind words about our home and service encourage us to continue doing our best to make sure every guest’s experience is a memorable one. We hope to welcome you again in the near future, and perhaps you'd also want to try a winter getaway with us! - Team VR 365

10/10 Excellent

John and H.

Liked: Cleanliness
Great home for our extended families
The home was fully equiped with everything we needed. We appreciated the well stocked supply of kid friendly cups, dishes and plates. The close proximity to the golf course made for a perfect place to play in the snow.
Stayed 3 nights in Jan 2023
Response from VrboOwner on Sep 18, 2023
Thank you for choosing to stay with us John and Herold! We are so glad that you loved our home and its location and had everything you needed. We are looking forward to hosting you again! - Team VR 365

10/10 Excellent

Gary B.

Liked: Cleanliness
New amazing house with suited for large groups and great entertainment options
Amazing new house with lots of space and many entertainment options including multiple fire pits, hot tube, large game room, and exquisite kitchen. Calli, with the management team provided amazing customer service to ensure a great experience (thank you Calli!). One of our cars was briefly stuck in the snow in the driveway, and one of the cleaners, Aricka was at the house and jumped in to help us shovel snow from the tires. The house was fantastic, and we would stay here again. The high level of customer service was genuine and outstanding!
Stayed 5 nights in Dec 2022
Response from VrboOwner on Sep 18, 2023
Dear Gary, Remarkable 5-star review! We are glad you and your family had a great week-long stay with us. It’s always a joy to learn of such delightful feedback from our guests. We truly appreciate your wonderful comments on our service and accommodation. I will definitely make sure Calli and Aricka get commended for a job well done. We hope to see you soon for another holiday adventure! - Team VR 365

10/10 Excellent

Megan S.

Liked: Cleanliness
Thanksgiving
We had a great stay with family. The kitchen was well stocked to prepare all our meals.
Stayed 4 nights in Nov 2022
Response from VrboOwner on Sep 18, 2023
Megan, you’ve left a smile on the faces of our whole team with your kind words. It's very lovely to hear that you had a great stay with your loved ones, enjoyed the amenities of our home and found everything your needed for your stay. We’re grateful that we had the opportunity to host you. We look forward to hosting you and your family again! - Team VR 365

10/10 Excellent

denice k.

Liked: Cleanliness
Spacious Vacation Home - Perfect for Family Getaway
What a wonderful home to celebrate my special birthday with my friends in a beautiful home that was exactly like the photos. CLEAN, spacious and a kitchen that was stocked with everything needed to prepare gourmet meals. We could tell a lot of thought went into the details for the kitchen amenities. The open floor plan allowed everyone to visit as we worked in the kitchen or dining area. Unfortunately the ice maker was not working. With bedrooms located downstairs and upstairs, this allowed our group to have privacy. All the bathrooms provided plenty of towels as well as the laundry room had extra large towels for the jacuzzi which we did not use. The game room was heated which was nice since it had started to snow. The covered patio offered a great area to gather around the firepit for smores. During the morning and afternoon, it was neat seeing the turkeys and mule deer coming along the backyard and on our walks. Evenings the house had a nice ambience with the fireplace going. Communication was great from the time I made the reservation working with James to any questions needed during our stay. Both James and Ella responded promptly. All my guests had a very pleasant stay and I would highly recommend this property. Thank you for sharing!
Stayed 2 nights in Nov 2022
Response from VrboOwner on Sep 18, 2023
Hi Denice, we are truly happy to hear that you loved our home and find it perfect for your family getaway. We love bringing families and friends together and its wonderful to hear that we have done that! Your kind words encourage us to continue doing our best to make sure every guest’s experience is a memorable one. We take pride in walking our guests carefully through the whole stay and always keeping our lines open, we thank you for noticing our efforts. We will ensure that our housekeepers and customer team especially Ella and James gets the recognition they deserve! We hope that we have made your birthday extra special and truly wishes to welcome you again in the future, perhaps you can consider making this a tradition! - Team VR 365

10/10 Excellent

Jeri W.

Liked: Cleanliness
Beautiful Suncadia Home - Magnificent
This property was more beautiful than it looks in the marketing pictures. The setting is pleasant, the patio great for an evening sitting by the gas fire, the kitchen well stocked, and the game room fun for all.
Stayed 4 nights in Aug 2022
Response from VrboOwner on Sep 18, 2023
Thank you for having taken the time to leave us a review on your recent stay with our amazing Basecamp at Suncadia. Our heartfelt gratitude for your generous comments for our travelers and online readers that are planning to stay with us. We hope it will not be too long before we have the opportunity to welcome you again! - Team VR 365

10/10 Excellent

sue a.

Liked: Cleanliness
Beautiful, well-equipped house
We had a family group of 18 people. We enjoyed the lake, Dawson Park, visiting Cle Elum, the thousand steps, walking the paved trails, and the peaceful atmosphere. The game room, the hot tub, and the outdoor fire pit were all such a bonus. We loved the home. It had everything we needed.
Stayed 5 nights in Aug 2022
Response from VrboOwner on Sep 18, 2023
Thank you for your detailed stellar review on your most recent stay in our gorgeous Basecamp at Suncadia . We are equally delighted to know that not only did you enjoy much our game room, outdoor firepit and hot tub, you also had a fill of the numerous fun filled and exciting outdoor activities and attractions! We look forward to welcoming you back. See you! - Team VR 365

10/10 Excellent

Cindy R., BURIEN

Liked: Cleanliness
Basecamp is truly a basecamp!!
We had friends and family with us, and we truly used it as "basecamp." Everyone headed in different directions some days, and all together on other days!! Great place to meet back and spend time together relaxing!!
Stayed 7 nights in Jul 2022
Response from VrboOwner on Sep 18, 2023
Thank you very much for leaving a review of your recent stay at our Basecamp at Suncadia. It was such a pleasure to have you with us and we are happy to hear that you enjoyed your stay with us and had relaxing time as well. We would be delighted if we could have the pleasure of your company once again on your next visit. Thank you! - Team VR 365

10/10 Excellent

Robert A.

Liked: Cleanliness
Great Stay for Our Extended Family
Beautiful house with plenty of room for our group of 15. The house had everything we needed and had a great set-up. Everything seemed brand new, and the house was very clean` I also own a few Airbnbs, so I can confirm that they are running this property very well.
Stayed 4 nights in Jun 2022
Response from VrboOwner on Sep 18, 2023
Thank you for giving us a stellar rating and review, Robert! We're glad to know that you had an enjoyable stay with us and that everything in our Basecamp at Suncadia were to your liking. Can't wait to welcome you back! - Team VR 365

8/10 Good

Tori F.

Liked: Cleanliness
Nice place but rude communication with company
We loved the place, pictures are exactly what to expect in person. The hot tub was broken upon arrival - we were not told this beforehand.m Only when texting the company did they offer a small $150 credit for the hot tub. They were extremely rude during this conversation and over charged us for parking on the street. Read the fine print in the contract.
Stayed 2 nights in Apr 2022
Response from VrboOwner on Sep 18, 2023
We thank you for appreciating our home and space. We are glad to know that you love it! On another note, we are so sorry if you find us rude, it was never our intention to make you feel this way. Please understand that the charge for parking on streets were imposed by Suncadia Management. And for guests to avoid this charge, we have sent reminders that Suncadia is very strict when it comes to parking. We are also sad that you got ticketed but this is already beyond our control. We are sorry that the compensation we offered for the hot tub was not your desired amount, but we believe this is fair as we already doubled it. We are hoping for your kind understanding and wish that this didn't deter you from making memories of a lifetime. - Team VR 365

10/10 Excellent

Colleen B.

Liked: Cleanliness
Perfect Family Place
The house was perfect for our group which included family from out of state who flew in to Seattle. It was close enough for the skiers to hit Alpental and had everything we needed. Plenty of space for all of us! The property manger was very on top of communication. The deer on the back patio were a nice treat!
Stayed 4 nights in Mar 2022
Response from VrboOwner on Sep 18, 2023
Thank you for leaving us a review of your stay Colleen! We are glad to hear that you appreciate our location and had everything you needed during your stay! We love bringing families together and we are glad to be a small part of your getaway! Pretty awesome that you had those lovely visitors too! Looking forward to hosting you again soon! - Team VR 365

10/10 Excellent

Erin A.

Liked: Cleanliness
Fantastic House for big group
We had three families and it was perfect! Kids loved the hot tub and game room. Kitchen was well stocked and had everything we needed. Beautiful home! I want those leather chairs in the living room! They are Amazing. Would definitely stay here again.
Stayed 4 nights in Feb 2022
Response from VrboOwner on Sep 18, 2023
Thank you for leaving us a review of your stay Erin! We are glad to hear that you appreciate our location and had everything you needed during your stay! We love bringing families together and we are glad to be a small part of your getaway! Pretty awesome that you had enjoyed our amenities especially the hot tub and game room! Our owners take pride in providing fine and the best furniture for all guests to rest on! Looking forward to hosting you again soon! - Team VR 365

10/10 Excellent

Bryan W.

Liked: Cleanliness
Mid winter break
Nice property in a good location. Bunk room was great for the kids and the home was well outfitted.
Stayed 4 nights in Feb 2022
Response from VrboOwner on Sep 18, 2023
We are delighted to know that you have enjoyed your winter holiday getaway with us Bryan! We hope to host you again in the future, perhaps you could make this a family tradition! - Team VR 365

10/10 Excellent

Aleena L.

Liked: Cleanliness
Incredible home!!
Our group had an amazing time at this house! This house was stocked with everything you would essentially need. It was spotless when we came. Check in was a smooth ride. The management was so responsive and would check up to make sure our needs were met. We loved the hot tub and fireplace additions. This house made us feel at home. I would recommend this house to anyone and would stay here again.
Stayed 3 nights in Feb 2022
Response from VrboOwner on Sep 18, 2023
With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great first impression. It makes our day to hear that we were able to provide you best service. We’ll make sure the entire team, especially our housekeeping team and customer service team receives your commendation! We look forward to hosting you again soon.- Team VR 365

10/10 Excellent

Whitney F.

Liked: Cleanliness
Amazing house and location
The house was fantastic! Well stocked, great layout, comfortable spaces and the game room was everyone’s favorite part. Would absolutely stay here again!
Stayed 2 nights in Feb 2022
Response from VrboOwner on Sep 18, 2023
We can’t thank you enough for the kind words about our home and customer service team. We make it a priority to provide excellent customer service to all of our guests to ensure that they have a great time! We are glad that our game room and kitchen can comfortably accommodate your family! Bonding over games and food is something to cherish! You know what they say food brings people together on many different levels of nourishment! We wish to host you again soon and perhaps you could make this a family tradition. - Team VR 365

10/10 Excellent

Kunal J.

Liked: Cleanliness
Wonderful property and management company
This is a wonderful property, better than advertised with a great property management company. The house was very well stocked with cooking utensils, cleaning products. It was very welcoming to enter a house that was warm, well lit and clean. We would love to stay here again!
Stayed 5 nights in Nov 2021
Response from VrboOwner on Sep 18, 2023
Thank you for sharing a review of your recent experience. Our team here at VR 365 is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll stay with us again in the near future, or perhaps this could be your yearly tradition! - Team VR 365