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Reviews of 3056 🏔Studio @ Suncadia ☀️ Hike, Bike, Golf, etc.

3056 🏔Studio @ Suncadia ☀️ Hike, Bike, Golf, etc.
Cle Elum, WA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 54 out of 76 reviews" "
Rating 8 - Good. 13 out of 76 reviews" "
Rating 6 - Okay. 3 out of 76 reviews" "
Rating 4 - Poor. 3 out of 76 reviews" "
Rating 2 - Terrible. 3 out of 76 reviews" "

9.4/10

Cleanliness

7.6/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Nikki T.

Liked: Cleanliness
Perfect Getaway Location
My husband and I spent our anniversary weekend at Suncadia and this suite was absolutely perfect. The location was amazing, we were close to all the amenities and the suite was stunning. The host was also super friendly and supportive. We could not have asked for a more perfect weekend. Highly recommend!
Stayed 2 nights in Apr 2024
Response from VrboOwner on Apr 23, 2024
Thank you so much for your feedback. So glad you enjoyed your stay! We appreciate you and hope to have you back again!

10/10 Excellent

Lauren L.

Liked: Cleanliness
Winter retreat
We loved our stay! We walked in the snow with our baby and dog, had morning coffees from the cafe and enjoyed room service in the evening. The room was clean and surprisingly quiet for how many guests were staying at the Lodge. We would stay here again!
Stayed 2 nights in Dec 2023
Response from VrboOwner on Jan 7, 2024
Thank you so much for being our guests! The cafe is my favorite…so many options for coffee, snacks, to go meals, wine and/or beer, etc! We hope to have you back again!

10/10 Excellent

Kristin B.

Liked: Cleanliness
Holiday Escape
Enjoyed a VRBO condo inside Suncadia Lodge for a quick holiday escape. Learned once we arrived that VRBO guests do not receive a wrist band to use resort recreation such as the community pool but we were permitted to use the pool at the lodge. Suncadia did a fabulous job of having activities for children the week before Christmas with Santa etc and other activities
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness
Weekend trip
Easy getaway from Seattle. The space was just as advertised and a nice spot for myself and my daughter.
Stayed 2 nights in Oct 2023

10/10 Excellent

Heidi W.

Liked: Cleanliness
Weekend getaway
Enjoyed our stay at the Lodge. The space was just as advertised, and in a good location for activities. Would visit again.
Stayed 2 nights in Oct 2023
Response from VrboOwner on Oct 31, 2023
Thanks for the review! I’m glad you enjoyed your stay and hope to have you as a guest again!

10/10 Excellent

Erica B.

Liked: Cleanliness
Beautiful place
Clean and enjoyable.
Stayed 1 night in Sep 2023

10/10 Excellent

Doug R.

Liked: Cleanliness
Family connection
Had a great time at your property! Very clean and everything was above expectations! Thanks.
Stayed 2 nights in Aug 2023

10/10 Excellent

Margaret

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place and wonder accommodations and host! Will come back again
Stayed 1 night in Jul 2023

10/10 Excellent

Magee P.

Liked: Cleanliness
Fun Summer Getaway
My kids and I enjoyed our stay at the Lodge. We had fun exploring the 1,000 steps. We went biking for hours. The room was clean and we were able to make breakfast and lunchin the room. We would come here again.
Stayed 2 nights in Jun 2023
Response from VrboOwner on Jul 21, 2023
Thank you for being our guests! We’re so glad you enjoyed your stay at Suncadia!

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location near golf and beautiful outdoor scenery, walking paths and more. Great food and beverages too!
Stayed 1 night in May 2023

8/10 Good

Theresa T.

Liked: Cleanliness
Relax and enjoy
This was a nice place to relax and enjoy a peaceful hike and some alone time with my spouse. There was no balcony. For some reason, water temperature seemed to be a problem; because of construction possibly???? The hot tub had no keys outside and said not to turn on because it only kicked on cold water to hot tub. At the spa, the hot tub as a Luke warm temperature at best. Our room didn’t have problems itself with shower/sink temperature thankfully.
Stayed 2 nights in Apr 2023

10/10 Excellent

Bre B., Sammamish

Liked: Cleanliness
Excellent
Great property ! Communicative host - very flexible !!
Stayed 2 nights in Dec 2022
Response from VrboOwner on Jul 21, 2023
Thank you for staying with us! We’re glad you enjoyed your stay 😁

2/10 Terrible

william

Stayed 1 night in Feb 2023

10/10 Excellent

Patti H.

Liked: Cleanliness
Wonderful property!
Stayed for a wedding but was able to enjoy Suncadia as well. We will stay here again.
Stayed 1 night in Oct 2022

10/10 Excellent

Michelle B., Anthem AZ

Liked: Cleanliness
Family getaway
Golf and fun at the lake
Stayed 7 nights in Aug 2022

8/10 Good

Susan M.

Liked: Cleanliness
Nice area and fun biking trails
Suncadia is it’s own experience. It’s a large development in a beautiful location. We used the property as a half way point between our Seattle home and an event at the Gorge. The unit is simple, needs a little refreshing but is clean and works well for a weekend stay.
Stayed 2 nights in Jun 2022

10/10 Excellent

Ari L.

Liked: Cleanliness
Great!
Everything about our stay was smooth and easy. The room was comfortable and clean. We had a good time!
Stayed 3 nights in May 2022
Response from VrboOwner on Jul 21, 2023
We are so happy that you enjoyed Suncadia! Thanks for being our guests!

10/10 Excellent

karen o.

Liked: Cleanliness
Very nice condo right in the lodge of Suncadia but no extra fees for things you don't use!
This property is wonderful for walking and Swiftwater Cellars is right on the property. Who would need anything else!
Stayed 2 nights in May 2022
Response from VrboOwner on Jul 21, 2023
I’m so glad you enjoyed your stay! We always walk to a Swiftwater and enjoy their amazing food and wine!

10/10 Excellent

Carrie M.

Liked: Cleanliness
Overnight getaway
Great place for a quick night away to refresh and recharge!
Stayed 1 night in Apr 2022

10/10 Excellent

Marcela

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean,beautiful place!
Stayed 2 nights in Mar 2022

10/10 Excellent

Lisa Marie V., Gig Harbor, WA

Liked: Cleanliness
Just what we needed..
A little get away to get outside and enjoy the surroundings.
Stayed 1 night in Mar 2022

10/10 Excellent

Joseph W.

Liked: Cleanliness
Shannon is a great host
The room was very clean, and communication with the host, Shannon, was excellent.
Stayed 1 night in Jan 2022

10/10 Excellent

Lizzy V.

Liked: Cleanliness
Great holiday getaway with kids
Had a great time. The room was oerfect
Stayed 2 nights in Dec 2021

8/10 Good

Elisa E.

Liked: Cleanliness
Lovely condo, missing a few amenities
This is the second time we've stayed in this unit. We had a lovely time however for our family of 4 we were planning on utilizing the pull out couch for our kids. However there were no linens or pillows provided. We didn't discover this until we were preparing for bed so it was really too late to try to contact the property manager as the kids were exhausted so we just had to make do.
Stayed 1 night in Oct 2021
Response from VrboOwner on Jul 21, 2023
We are so sorry that this occurred, glad there were extra blankets and we were able to make it right as soon as we heard from you!

10/10 Excellent

Elisa E.

Liked: Cleanliness
Cozy comfortable condo!
We had a great time at this condo. We are currently owners at Tumble Creek in the process of a new build so wanted a place to stay in the mean time. Having never stayed in the Lodge before it was a perfectly lovely experience! The room comfortably fit our family of 4 with the pull out couch. Nice big bathroom made it easy to get kids bathed and having the little kitchenette was perfect for preparing a few snacks. The whole stay was super easy and enjoyable!
Stayed 1 night in Oct 2021

6/10 Okay

Philip D., Grapeview, WA

unit needs some attention
Unit needs some maintenance, marks on walls, tub doesn't drain well, carpet is loose, needs stretching and cleaning. But good value in Suncadia.
Stayed 2 nights in Sep 2021
Response from VrboOwner on Jul 21, 2023
Thank you for your feedback! The units take a lot of wear and tear each summer so I appreciate you letting me know so that I can take care of it.

10/10 Excellent

Paul H.

Liked: Cleanliness
Great!
Real simple and nice place. Will be back!
Stayed 1 night in Aug 2021

10/10 Excellent

Mary Beth H.

Liked: Cleanliness
Gorgeous condo
We had a wonderful girls weekend. The condo was fabulous.
Stayed 2 nights in Aug 2021

10/10 Excellent

Tara A.

Liked: Cleanliness
Wonderful Place!
We stayed here for two nights and loved it! The room had some personal touches, which was great, seemed more homey this way! It is close to the elevator which is nice. We had great communication with Shannon on early checkin. We would definitely recommend this unit and we are looking forward on coming back.
Stayed 2 nights in Aug 2021
Response from VrboOwner on Jul 21, 2023
Thank you for being our guests!

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
You could not use all the amenities of the property but were charged "property use" fees. They were telling us because the room was rented through 3rd party so no room cleaning was provided, ask for new towels but no response, safe wasn't working, called but no response, no pool towels, no access to spa or main pools. Because we booked through expedia we are SOL.
Stayed 2 nights in Jun 2021

10/10 Excellent

Flordy M.

Liked: Cleanliness
Awesome quick getaway!
Check in was super easy and the room had everything we needed. Can't wait to come back!
Stayed 1 night in Jun 2021

10/10 Excellent

Lisa O., Shelton WA USA

Liked: Cleanliness
perfect quick get away
We had never been to Suncadia and wanted to check it out. The property and surroundings are beautiful! Can't wait to come back in the winter for some fun in the snow!
Stayed 2 nights in Jun 2021

10/10 Excellent

Rita H.

Liked: Cleanliness
Few days away
Clean place and well stocked. Nice location with much to do. Gracious host.
Stayed 2 nights in Feb 2021

6/10 Okay

Stephanie M.

Liked: Cleanliness
False accusation and unfair charge
My family and I stayed at this property for our annual holiday trip. The evening after checking out the owner emailed me accusing us of spilling red wine on the carpet and bed rails. She said she was going to contact a carpet cleaner and deduct the cost from our $250 damage deposit. I quickly responded and informed her that we did not drink red wine and did not spill any beverages during our stay. Had we done any damage to the property we would have contacted her. The owner clearly did not believe me and immediately charged us the full $250 without a follow-up or further explanation. I went to bed that evening not knowing if I was going to be able to recover the $250. The next day the owner emailed that she talked to the subsequent guest and that the guest did not see any red wine stains in her condo. Had that guest not vouched for us, I would be charged for damage we did not do without any recourse.
Stayed 2 nights in Dec 2020
Response from VrboOwner on Jul 21, 2023
This is an unfortunate circumstance that occurred. My cleaners sent pictures showing significant wine spills upon checkout along the upholstered bed rail and carpet. They cleaned to the best of their ability but could not remove all of the stains. I contacted you and then also communicated with the subsequent guest since I was not at the property. He stated he didn’t see any notable wine spill (the bedding covered areas quite well) so I immediately communicated that to you-fearing a mixup. However, I did visit the property the very next day and indeed there are wine spills that although came up somewhat, are present and have left stains. I released your damage deposit since you stated that you didn’t spill wine in the unit. You did not take any of my calls to discuss, so all communication was over text. It’s unfortunate that this occurred. I pride myself on being an amazing host, providing a nice place to stay and keeping open lines of communication and I feel this could have been resolved in a better manner.

10/10 Excellent

Michael G.

Liked: Cleanliness
Very nice resort
Room was clean and as described. Very comfortable bed. The kitchenette was perfect to prepare breakfast each morning. The location is fantastic with beautiful views.
Stayed 3 nights in Nov 2020

10/10 Excellent

Heather K., Seattle

Liked: Cleanliness
Great spot for a family weekend getaway!
Our family of 3 had a great stay at this property. The room was clean and airy, and the queen bed was the most comfortable vacation bed we've ever slept in! Our 8-yr old enjoyed the lodge pool. We were able to fix simple meals in the kitchen area, which cut down on extra expenses during our stay. The property owner was extremely responsive, and was available by phone and text. She helped make sure we had the best stay possible. Highly recommended!
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everything is awesome, excep that I wasn't able to use all the resort amenities, only 1 small swimming pool, because the owner of this property doesnt have membership to use the other amenities. So if you have little kids or want to use everything else at the resort you cant if you rent this property.
Stayed 2 nights in Aug 2020

4/10 Poor

Supriya K.

Disliked: Cleanliness
Bad experience!
We have stayed at Suncadia on numerous occasions and always had a great time. But this trip experience was quite the opposite. It started with us checking into the room and finding it not cleaned. We had to call the owner and it took a couple of hours before we could use the room. This unit needs work- the bathroom door lock is broken, wifi is sparse, heating/ cooling didn't work, room phone didn't work, spoons and cutlery were missing etc. Wouldn't rent this unit again, in bad shape. The resort front desk staff was rude and unhelpful, when we tried to reach them.
Stayed 4 nights in Aug 2020
Response from VrboOwner on Jul 21, 2023
Disappointing that we couldn’t make it right for this guest. After offering a refund on first night, she decided to stay additional two nights and I thought all was well.... The WiFi is challenging in the entire lodge. There were missing spoons (as they sometimes disappear with room service) and we had some sent up right away. Heating and AC simply needed a reset by the engineering team which happened within 10 minutes of her message. There was a delay in checking into the room due to cleaning (room was ready at 5pm vs 4pm) and I was apologetic and make every attempt to communicate with guests during COVID since we are having some challenges due to decreased cleaning staff. Refer to other reviews for this unit as they are more accurate!

8/10 Good

Sicily G., Issaquah

Liked: Cleanliness
Awesome
Prefect stay for a few nights away
Stayed 2 nights in Jul 2020
Response from VrboOwner on Jul 21, 2023
Glad you enjoyed!

10/10 Excellent

Angie M.

Liked: Cleanliness
Wedding Day
We were there for my sons wedding and the location and amenities were perfect. Shannon was responsive and I appreciate that
Stayed 2 nights in Jul 2020
Response from VrboOwner on Jul 21, 2023
Suncadia is a gorgeous wedding venue, so happy that you enjoyed! My goal is to be very responsive to make your stay as enjoyable as possible, thank you for the feedback! Come back again!

10/10 Excellent

Kyle T.

Liked: Cleanliness
Lovely Stay!
Great location! I would go back!
Stayed 2 nights in Jun 2020
Response from VrboOwner on Jul 21, 2023
We’d be happy to host you again!

8/10 Good

Abel B.

Disliked: Cleanliness
n/a
N/A
Stayed 2 nights in Jul 2020

10/10 Excellent

Marbelia E., Kennewick, WA

Liked: Cleanliness
Short getaway
The room was clean and comfortable. The property was amazing. We will come back again.
Stayed 2 nights in Jul 2020
Response from VrboOwner on Jul 21, 2023
We’d be happy to host you again!

10/10 Excellent

Jennifer R.

Liked: Cleanliness
Lovely room & stay
Thanks for the great weekend away!
Stayed 2 nights in Jun 2020
Response from VrboOwner on Jul 21, 2023
You are so welcome! Glad you enjoyed!

10/10 Excellent

Debra V.

Liked: Cleanliness
Wedding at Swiftwater Cellars
We decided to stay at the lodge at Suncadia after it was recommended to us by the groom. Our stay was perfect and in close proximity to the venue. Good for us when we went into the wedding it was lightly snowing and when we came out a few hours later it was really snowing. We felt so fortunate to being staying so close by. The next morning (and approximately 7 ins. Of snow later) we woke up to find all the roads in and out of the road plowed and sanded! They think of everything here, such good service and amenities. Thank you Shannon for your kind greeting and for making sure your guests are well taken care of ☺️ We will definitely be back, next time I think it will definitely be golf ⛳️ weather 😎
Stayed 2 nights in Feb 2020
Response from VrboOwner on Jul 21, 2023
I'm glad you were able to experience the beauty of winter at Suncadia. We'd love to have you back! The summer season is amazing and the golf is great!

10/10 Excellent

Abbie L.

Liked: Cleanliness
Great!
Unit was great and Suncadia is very kid-friendly. We’ll be back!
Stayed 1 night in Jan 2020
Response from VrboOwner on Jul 21, 2023
So glad you enjoyed your stay! We'd love to have you stay with us again.

8/10 Good

Sara W.

Liked: Cleanliness
Stay at Suncadia
We had a wonderful stay here. The room was clean and just right for our stay.
Stayed 2 nights in Dec 2019
Response from VrboOwner on Jul 21, 2023
I'm so glad you had a wonderful stay!

10/10 Excellent

Brian S.

Liked: Cleanliness
Great room
Shannon was great in her communication with us. The room and property were outstanding. The staff that checked us in were friendly, however, some staff at the coffee shop, skating rink and spa didn’t seem happy to be there.
Stayed 2 nights in Jan 2020
Response from VrboOwner on Jul 21, 2023
I'm glad you enjoyed your stay! Suncadia is so amazing...especially during the holiday season! It's disappointing to hear about your experience with the support staff, usually they are amazing but I wonder if during Winterfest they get a little frazzled. I'll certainly pass along to Suncadia management as they are always eager to hear feedback. Hope to have you stay again!

8/10 Good

Cindy P.

Liked: Cleanliness
Good
Good
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Dec 2019