Outdoor pool

Reviews of Hotel Brisas Sierra Mar - All Inclusive

3.5 out of 5
Hotel Brisas Sierra Mar - All Inclusive
Carretera a Chivirico Km 60, Chivirico, Santiago De Cuba

Reviews

6.6
Rating 10 - Excellent. 4 out of 10 reviews" "
Rating 8 - Good. 1 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 2 out of 10 reviews" "
Rating 2 - Terrible. 2 out of 10 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
We wanted stay one more night. They changed our room, and it was really, really unconfortable: nothing worked, insects, not bedspreads, not tv, only a lamp (it was not possible to read). They did not want to change our room, so we had to lift in the morning without any refund.
Stayed 3 nights in Mar 2020

10/10 Excellent

Yamilka, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked the most was the quality of the food and the good attention of all the workers. What I didn't like, is that they don't put any type of drink in the room.
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The person in charge of the scooters was never at his workplace we couldnt rent one of those the food was very limited it didnt vary much
Stayed 4 nights in Sep 2019

4/10 Poor

Kay, Trinidad

Travelled with family
Disliked: Cleanliness, amenities
Private beach was great, room staff was great and kept it clean, facilities lacking, internet only in lobby the hotel isn’t equipped as yet, food was the same thing morning, noon, night. Food not used in the am were recycled in a different way but mainly the same no variety. To many flies in the restaurant and the lobby. The flies were constant and endless am not exaggerating! The ones that get you sick. The hotel reception speaks English but not many staff just one each shift. The bar it’s only Cuba rum , not variation, not even a blender to make an imitation cocktail. The price we paid was for 7 nights and it’s the average of any international hotel but the standard was way below. The 3 other restaurants were closed due to season. No grill what so ever, no bbq, no burger, just bread cheese n ham susuage, and fried plantains, on the cafe, 2 late nights we were lucky to get cheese b pita = pizza😆, all activity is in Spanish for the kids. The water pedal boats for the beach was great but not included in the All inclusive. Will not recommend for anyone who is accustomed to international travel. This place is only for Persons from Cuba.
Stayed 7 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
El aire acondicionado no fue bueno. Mucho calor en la habitacion.
Stayed 4 nights in Jun 2019

10/10 Excellent

julio, orlando, florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great service ,very close to the beach,good people you can trust
Stayed 6 nights in Oct 2018

8/10 Good

David, Barcelona

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Es un buen alojamiento! Solo pienso que algunos de los trabajadores deberian de ser mas amables.
Stayed 2 nights in Mar 2020

2/10 Terrible

Birgit

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war alles in allem ein wunnderbarer Urlaub.Ich habe sehr viel über Cuba gelernt.
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio, todo estuvo muy lindo. La comida muy buena y los trabajadores muy educados.
Stayed 1 night in Aug 2019