Interior

Reviews of Cobblestone Hotel & Suites – Chippewa Falls

3.5 out of 5
Cobblestone Hotel & Suites – Chippewa Falls
100 N Bridge St, Chippewa Falls, WI

Reviews

8.8

Excellent

Rating 10 - Excellent. 331 out of 555 reviews" "
Rating 8 - Good. 148 out of 555 reviews" "
Rating 6 - Okay. 48 out of 555 reviews" "
Rating 4 - Poor. 20 out of 555 reviews" "
Rating 2 - Terrible. 8 out of 555 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Mary, Florence

Travelled with group
Liked: Cleanliness, staff & service, amenities
I liked how close it was to the leinie lodge but the parking situation is weird.
Stayed 1 night in May 2024
Response from Guests Services on May 11, 2024
Thank you for your feedback Mary. It is great to be so close to all of the beautiful attractions of Downtown Chippewa. Sadly our parking lot is across the street which I understand is unusual. Because we were built on an already developed area the space between the neighboring buildings was the only option. Thank you again for your feedback and I hope you will join us again soon!

6/10 Okay

Laurie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel room seemed clean, but there was a spider IN one of the beds ON the sheet. It was disconcerting. I showed a picture to the assistant manager, and there was nothing offered by way of an apology. There was no water to drink at the complimentary breakfast. (I was told I could buy water for $1.00 at the hotel store). Parking was in an odd location across the street. On the positive side, it is right downtown and walkable distance to many shops and cafes.
Stayed 1 night in May 2024
Response from Guests Services on May 10, 2024
Thank you so much for your feedback. We do offer water in our lobby as well as in the breakfast area. I will address with staff to ensure they are keeping the water dispenser and pitchers full. I do hope you enjoyed the the many shops near us.

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, great breakfast, comfortable beds
Stayed 2 nights in Apr 2024
Response from Kat on May 7, 2024
Thank you for taking the time to leave us a review, we appreciate your feedback and we hope to see you again soon.

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Kat on May 8, 2024
Thank you for your lovely review, we hope to see you again soon!

8/10 Good

THOMAS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to dining and shops was very good. Room was clean and quiet.
Stayed 1 night in May 2024
Response from Kat on May 6, 2024
Thank you for taking the time to leave us a review, we appreciate your feedback. We would love to know what we could do to get 5/5, please feel free to reach out directly with suggestions! We hope to see you again soon!

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we wanted.
Stayed 1 night in Apr 2024
Response from Kat on Apr 20, 2024
Thank you so much for taking the time to leave a review, we appreciate your feedback. We look forward to your next stay with us!

10/10 Excellent

Karen

Stayed 3 nights in Mar 2024
Response from Kat on May 7, 2024
Thank you so much for your kind review, we hope to see you again soon!

10/10 Excellent

julia, Great Falls

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great, hotel is clean, safe with all the amenities. Travelled could want. Will be back.
Stayed 1 night in Mar 2024
Response from Kat on Mar 26, 2024
Thank you for taking the time to leave us a review, we appreciate your feedback. We are glad you enjoyed your stay with us and we hope to see you again soon.

6/10 Okay

Samantha

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Waited 10 minutes to check in.
Stayed 1 night in Mar 2024
Response from Kat on Mar 21, 2024
Thank you for taking the time to leave us a review. We would love additional feedback regarding your wait time to check in and the rest of your stay. Please feel free to reach out to us directly.

10/10 Excellent

Moss, Marshfield

Liked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 1 night in Mar 2024
Response from Kat on Mar 13, 2024
Thank you for taking the time to review our property!

8/10 Good

Ellie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast!
Stayed 2 nights in Feb 2024
Response from Kat on Feb 27, 2024
Thank you for leaving us a review, we hope to see you again soon!

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Would recommend!
Stayed 1 night in Feb 2024
Response from Kat on Feb 9, 2024
Thank you, Joyce, for such a lovely review. We appreciate your business and your feedback. We hope to see you again soon!

6/10 Okay

Kou

Travelled with partner
Liked: Property conditions & facilities
Did not like breakfast on Sunday morning. No sausage or bacon for breakfast and dinning room too dark.
Stayed 1 night in Jan 2024
Response from Kat on Jan 23, 2024
Thank you for taking the time to write us a review, we appreciate your feedback and will take it into consideration moving forward. If you have any other suggestions or feedback about your stay please feel free to reach out to us directly.

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Kat on Jan 17, 2024
Thank you so much for your awesome review! We hope to see you again soon.

10/10 Excellent

michelle

Stayed 1 night in Jan 2024
Response from Heidi on Feb 2, 2024
Thank you Michelle for the 5 stars! Glad you enjoyed your stay.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Kat on Jan 12, 2024
Thank you for leaving us a review, we would love more feedback about your stay. Please reach out to us directly if you have any questions or concerns.

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great place right by the downtown entertainment venues. Have stayed there before and will stay there again.
Stayed 1 night in Dec 2023
Response from Kat on Jan 12, 2024
Thank you for your review, Dan! We look forward to seeing you again soon.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Kat on Jan 12, 2024
Thank you, Matthew, for taking the time to leave us a review. We appreciate your business.

6/10 Okay

Laura

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Kat on Jan 2, 2024
Thank you for taking the time to leave us a review, we would love more information about your stay feel free to reach out to the hotel directly.

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023
Response from Kat on Jan 2, 2024
Thank you, Matthew, for leaving such a wonderful review. We hope to see you again soon!

10/10 Excellent

Dawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy the attached Dining experience.
We were in town for business. Enjoyed the convenience of parking, location & the AMAZING dining/drinks located in the lobby. We will be back.
Stayed 1 night in Oct 2023
Response from Kat on Jan 2, 2024
Thank you so much for such a wonderful review, we are so happy you enjoyed your stay with us, and your evening drinks! We look forward to seeing you again!

10/10 Excellent

Bruce

Travelled with partner
Great location, near everything you need
Stayed 1 night in Dec 2023
Response from Kat on Dec 8, 2023
Thank you for taking the time to leave such a kind review, we are happy to hear that you enjoyed your stay and we hope to see you again soon. Happy Holidays!

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was not very personable. No mention of wifi info, or breakfast. Breakfast itself was late on Saturday morning and served cold! We needed to wait close to an hour for food to warm enough to eat. Coffee was also cold. Everything else was fine.
Stayed 2 nights in Dec 2023
Response from Kat on Dec 7, 2023
Thank you for taking the time to leave a review, we will take your feedback and use it as a training tool for our staff. We appreciate your patience regarding breakfast. We hope you will give us another chance in the future.

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was comfortable and great view of Christmas parade.
Stayed 1 night in Dec 2023
Response from Kat on Dec 7, 2023
Thank you for your kind review, we are glad you enjoyed the parade. Happy Holidays to you!

10/10 Excellent

Karin

Stayed 1 night in Nov 2023
Response from Kat on Jan 2, 2024
Thank you for your wonderful review, we hope to see you again soon!

10/10 Excellent

Mallory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Kat on Nov 21, 2023
Thank you so much for your review, we appreciate all guest feedback.

10/10 Excellent

Judy, greendale

Stayed 1 night in Oct 2023
Response from Kat on Nov 20, 2023
Thank you for taking the time to provide feedback.

6/10 Okay

Gina

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
.
Stayed 1 night in Oct 2023
Response from Kat on Oct 31, 2023
Thank you for taking the time to leave a review. We would love more information regarding your experience, please reach out to us directly.

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Kat on Oct 22, 2023
Thank you for taking the time to leave a review, we appreciate the five stars!

10/10 Excellent

Jeff Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms, a nice lobby with a concession cooler, and a GREAT steakhouse in the hotel make this a terrific 4-season destination.
Stayed 2 nights in Sep 2023
Response from Heidi on Oct 17, 2023
Thank you Jeff for the review! We are so glad you enjoyed your stay and look forward to your return.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!
Very nice Hotel, stayed here a few years ago and I think they updated paint and carpets. Very well kept!!!
Stayed 1 night in Oct 2023
Response from Kat on Oct 31, 2023
Thank you for taking the time to leave us a review, we are so glad to hear you enjoyed your stay, we hope to see you again soon!

6/10 Okay

Kathy

Business traveller, Travelled with group
I thought, for the price it would be nicer, with more amenities and a better quality breakfast. It was pretty average. Stay elsewhere for that kind of money.
Stayed 2 nights in Oct 2023
Response from Kat on Oct 16, 2023
Thank you for taking the time to review our property. What amenities would you like to see offered at our location? What could help improve breakfast? Please contact the hotel directly for more information regarding your stay.

10/10 Excellent

andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location for family in Chippewa Falls Parking was not the best but hotel location is in the middle of everything they did the best they could
Stayed 1 night in Oct 2023
Response from Kat on Oct 10, 2023
Thank you so much for your kind review and we appreciate the understanding in our parking situation, we try our best to let guest know upon check in.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Some good and a little bad
Our first impression wasn’t favorable. The attendant behind the counter was unfriendly and barely made eye contact when we checked in. However, our room was clean and quiet and offered a very comfortable bed. Their breakfast the next morning was hot and delicious. My biggest concern was their parking availability. It’s across the street and a little downhill from the hotel, which would likely make walking to and from your vehicle a real pain in the Winter months.
Stayed 1 night in Oct 2023
Response from Kat on Oct 10, 2023
I am sorry to hear that the check-in process was less than pleasant. We strive for each of our guests to feel a warm welcome and I am sorry you were unable to experience that. We will use your review as a training tool for staff, if you would like to provide additional information, please reach out to the hotel directly. I am happy to hear you enjoyed the number of amenities our hotel as to offer, we hope you will give us another chance in the future!

2/10 Terrible

Ashley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked our room on August 12th of this year. They had no record of our reservation and were not able to provide us a room at their facility. They initially told us to go to the country inn and suites, they were booked. We finally ended up 10-12 minutes away at The Hampton where we were much more comfortable and had much better service
Stayed 1 night in Oct 2023
Response from Kat on Oct 10, 2023
Thank you for still taking the time to review our property. We are sorry for the mistake in your reservation and that you were not able to enjoy our property and all it has to offer. I wish the process would have gone smoother for you, and we apologize for any inconveniences. I am happy to hear that you found pleasant accommodations. If you have any additional concerns or would like to provide more information regarding your experience, please reach out to the hotel directly.

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Kat on Oct 10, 2023
Thank you so much for taking the time to review our property! We appreciate your feedback.

10/10 Excellent

Andrea

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great spot
Stayed 1 night in Oct 2023
Response from Kat on Oct 9, 2023
Thank you for your review, we appreciate you taking the time to provide feedback for our hotel.

10/10 Excellent

Lee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Small Town Hotel
This hotel was a great find on our visit to Chippewa Falls! I highly recommend this hotel if you plan on staying in Chippewa. Located on the main downtown road, near local shops and restaurants. Also, minutes away from the Leinie Lodge. The hotel was clean, smelled nice and friendly staff. Note for first timers, parking is directly across the street.
Stayed 2 nights in Oct 2023
Response from Kat on Oct 9, 2023
Thank you, Lee! We love your kind words about our location and small-town Chippewa Falls. We both have a lot to offer, and we are glad you enjoyed our wonderful staff members.

2/10 Terrible

Alex

Travelled with group
I didn't stay, when I made the reservation I was told there would be on-site parking for my truck and boat trailer. That was not true, when I arrived I was told I would have to park in a public parking lot, we have a lot of valuable things in our boat and I was not going to park in a public lot away from the hotel. They did offer to cancel for no charge which I did, but that left me scrambling for a hotel to spend the night
Stayed 1 night in Sep 2023
Response from Kat on Oct 3, 2023
Thank you for taking the time to leave a review with us. We apologize for the miscommunication upon making the reservation. We do have a few different parking options, but it is limited due to being right in the heart of our downtown. We have a smaller lot across the street from out hotel as well as two 24-hour parking lots owned by the city. We will use your review as a training tool with staff. We hope you will give our hotel a second chance in the future, thank you!

10/10 Excellent

donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at many hotels around the country. this hotel was the cleanest hotel i have ever seen. the place was great for noise control and over all i would definetly stay agian. thank the staff for doing a great job!!!!!
Stayed 1 night in Sep 2023
Response from Heidi on Sep 27, 2023
Thank you Donald for the great review! Glad you enjoyed your stay.

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location clean close to a lot of restaurants and bars. And House restaurant and bar.
Stayed 1 night in Sep 2023
Response from Heidi on Sep 27, 2023
Thank you Time for the great review!

8/10 Good

Earl, Franklin Park

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Kat on Sep 18, 2023
Thank you for your review, we appreciate any feedback!

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in downtown Chippewa Falls
Stayed 1 night in Sep 2023
Response from Kat on Sep 18, 2023
Thank you for your review, We are glad you enjoyed your stay.

8/10 Good

Suzanne

Stayed 2 nights in Sep 2023
Response from Kat on Oct 3, 2023
Thank you for leaving a review.

8/10 Good

lee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was ok
Stayed 2 nights in Sep 2023
Response from Kat on Sep 7, 2023
Thank you for taking the time to leave a review, we would love more feedback if you would like to reach out to us.

10/10 Excellent

Larry

Stayed 2 nights in Aug 2023
Response from Kat on Sep 7, 2023
Thank you for taking the time to leave a review!

8/10 Good

Mandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Aug 2023
Response from Kat on Aug 27, 2023
Thank you so much for your review!

8/10 Good

Shelley

Travelled with partner
Liked: Amenities
The hotel itself was nice & everything was clean. Nice fireplace & sitting area in the lobby. I was expecting more of the town, it was pretty much dead but maybe because it was a Sunday night?
Stayed 1 night in Aug 2023
Response from Kat on Aug 27, 2023
Thank you for taking the time to leave a review, we appreciate the feedback. We hope you will give Chippewa Falls another chance in the future! We have lovely Irvine Park a few miles away, Leinenkugel's Brewery and distillery's nearby, Chippewa Area History Center opened up this year too! We have quite a few apple orchards in the area as well that are well worth checking out for next time!

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, Wissota Grill is great too!
Stayed 1 night in Aug 2023
Response from Kat on Aug 27, 2023
Thank you so much for your feedback!

10/10 Excellent

Beatriz

Stayed 1 night in Aug 2023
Response from Kat on Sep 18, 2023
Thank you for your review, we appreciate your business.