Superior Room | Private kitchenette
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Reviews of Galare Thong Tower

3 out of 5
Galare Thong Tower
472 Chang Klan Road, Chiang Mai, Chiang Mai

Reviews

6.2
Rating 10 - Excellent. 11 out of 74 reviews" "
Rating 8 - Good. 20 out of 74 reviews" "
Rating 6 - Okay. 21 out of 74 reviews" "
Rating 4 - Poor. 7 out of 74 reviews" "
Rating 2 - Terrible. 15 out of 74 reviews" "

6.4/10

Cleanliness

5.8/10

Staff & service

4.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Stayed 27 nights in May 2020

4/10 Poor

Jackie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked most of the convenience of check in and I appreciate the help offered through the manager. However, getting a hold of the manager was difficult, she had no office hours, and things came late. Cleaning only came once in an entire week so we were providing our own toilet paper, towels, soap, etc. So many things in the condo didn't work including lights, fridge, microwave, and water kettle. The room was cramped and unclean. Won't be going back
Stayed 7 nights in Jan 2020

2/10 Terrible

Jim

Disliked: Cleanliness, property conditions & facilities, room comfort
Run down condo with little maintenance
I would say i had a bad experience from. Check in to Check out. There is bugs or dust mites on the beds and my boy got a nasty skin rashes and toilet are not clean at all even they charged you Thb200 for clean up before you moved in. The air conditioning is not cold, i guess no gas and Room 515 is vacant with nobody or reception to ask from room keys. Transportation is ok with Grab but off from CBD areas. My recommendation is look for others near to Chiangmai airport. I believed they are not fit for charging hotel but hostel pricing.
Stayed 5 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The building and apartments are old Communicate with the administrator via the line app
Stayed 5 nights in Apr 2018

8/10 Good

Michael

Liked: Room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet spot
I was a bit apprehensive about booking after seeing some reviews, but we had a nice stay and would recommend this place. Communication with the PM was great; we exchanged several emails between my questions and our last minute travel changes. The bed was comfy, water hot, room clean, and building quiet. We wound up having to book an extra night in a different room and both were perfect for what we needed. There is a mini store downstairs selling eggs, fruits, veggies, and other basics. There is also a small restaurant where we had breakfast on the last day. We would definately stay again the next time we are in Chiang Mai.
Stayed 3 nights in Jul 2018

6/10 Okay

suraj, qatar

Disliked: Staff & service
Good deal for the price.
As it is a condominium getting the contact person was a challenge as a first timer.
Stayed 1 night in Jun 2018

8/10 Good

Peter, New Zealand

Liked: Staff & service, room comfort
Good location
Good experience. Good location. Friendly staff.Good price.
Stayed 3 nights in Nov 2017

2/10 Terrible

emmy, chicago

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My first night is so dirty . Every area is dusty
I call to complain with Expedia about room so dirty please see photos you will understand .
Stayed 6 nights in Aug 2017
Response from YAI on Sep 3, 2017
Guest was given refund for 1 night. Because of renovation just completed on balcony and maintenance worker did not close balcony window, dust entered room at night.

6/10 Okay

Verified traveller

Disliked: Room comfort
Stayed 1 night in Aug 2017

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
old, dirty, with cleaning charge
i choose because it sell with ticket and area 40 m2 include kitchen. But old , dirty and smell. TV screen is not sharp. water spill out under refringe . smell bad on walk way . Elevator is slow and old . cleaning charge and location is not ok . car park not enough.

6/10 Okay

David, Burnley

Disliked: Cleanliness, staff & service
Poor place. Avoid if possible.
Hotel was very cheap. You did have to pay a 200 bhat for cleaning - which never happened once in the 7 days we stayed there. Really annoyed with that. We did ask for a towel to be replaced as it was wet, we had to ring the owner as the reception wasn't able to resolve our wet towel issue. The owner came and then charged us 20 bhat to change the towel. We were also unable to get any spare toilet tissue from the reception. Close by was a nice lively bar, which was full of locals but they were very welcoming. If you want to stay somewhere cheap then I'd advise you to go somewhere else. The air con was great, 28 inch TV was old but fine - remote control didn't work but I have one on my phone. Definitely stay elsewhere.
Dear Guest, Thank you for your reservation at GALARE THONG. We wanted to kindly inform you as follows. GALARE THONG IS CONDOMINIUM APARTMENT WITH SERVICED APARTMENT SERVICES - NOT HOTEL PLEASE KINDLY PAY ATTENTION TO: 1) CHECK-OUT time: 11:00 AM 2) COMPULSORY ROOM CLEANING: The lessee agrees that there will be a compulsory service of room cleaning and linen change that is charged at THB 200. (***** REFER TO INFORMATION ON BOOKING AGENT WEB SITE ABOUT THB 200 COMPULSORY CLEANING CHARGE - PER BOOKING ***** ) ADDITIONAL ROOM CLEANING: Additional room cleaning and change of linen can be requested once a week when staying on monthly rate, 3 times a week when staying on weekly rate or daily when staying on daily rate. Additional room cleaning must be arranged and paid for in advance.

8/10 Good

Ian, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Stayed for 10 days, a bit far from city center but with scooter only 5 minutes. Room was very big and comfortable. It is a condo not a hotel so room service was an additional cost.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

William, Houston

Disliked: Staff & service
Okay for the price
As the other reviews point out, this is a condo of privately owned rooms let out by the local staff. You will receive cleaning only on moving in for which you will pay 200 baht, regardless of the length of time you stay. I stayed in two different rooms; in one of the them wifi was very poor and the AC so noisy I turned it off second day. Because this is NOT a hotel, the downstairs staff and overall condition will not be hotel quality; but you understand this. The neighborhood is about 2km south of the town center.

2/10 Terrible

Margaret, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
avoid this property - awful
We did not stay there after we saw the filthy, old, horrible room and the building and location, we left and found alternative accommodation. We had already paid for 14 nights in this horrible place and only stayed long enough to get a taxi out of there. The photos on the web site look nothing like reality. There was cut up pieces of packing boxes on the floor in the lift to hide the holes and grease. The curtains in the room were torn and not hanging, the bath towels and mat looked like someone had used them to clean a car engine. The floor was covered in dirty marks and I will never forget the stale smell in the room. Shame on Wotif for having this property listed. It has been a very expensive and extremely unpleasant experience and has to be stopped for other innocent travellers.

6/10 Okay

Stian

Disliked: Cleanliness, staff & service, room comfort

6/10 Okay

Frank, Scotland

Disliked: Staff & service, property conditions & facilities
It's a condo not hotel
If you book this hotel you need to be clear in your mind it's a condo. It does not come with Hotel standards or staff to help. However firstly it's a great price. Shown to the condo and it's condition is mixed. Large hard bed, terrible seating area, good small kitchen and bathroom. Daily house keeping does not exist. It seems to be random. House keeping isn't to hotel standards. You will see corners that need attention etc however it is cleaned. It did come with TV, DVD player and dining table. Our balcony was a no go area. Small dirty and overlooking a half built building. Birds visited daily. You can get food at the condo, which is very cheap and tasted great. There is a small shop but your better going to 7-11. Location can be a problem for some I think. It's only a 15 minute walk to the Night Market. In 35c and bad paths can be difficult. However you will pass by the real Chiang Mai with lots of local areas and street food. 7-11 is a 5 minute walk, KFC 7 minutes and night market 15 minutes. Tuktuks are 80 baht to night market, 100 to centre of town, 120 to big shopping centre. If they want more walk away. Very mixed. Price is great, if you know what your getting 're condo, location it's a good deal. It's not a hotel and you will not get same cleaning or staff attention (basic English).

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A reasonable place if easy access to amenities is not important. Value for money. Staff, a mix of cooperative and uncooperative people. Overall, not bad.

2/10 Terrible

Nelly, Florida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horror!
When we arrived at this hotel we encountered that this hotel advertised false information and pictures. What they promised and showed in their pictures was completely false but the worst was one of their managers/owner he never did want to tell us his position got in my face and started yelling at me, while shaking and turning red. After asking him many times to please lower his voice because we had an 8 and 10 year old with us he refused the atmosphere became unsafe he looked like he was going to hit me therefore we chose to leave since we didn't feel safe. This is the biggest disrespect and worst customer service I have ever recieved. I am a female that is only 5'1 this man was around 6'6 and still felt the need to yell at me in the most grotesque manner only because I asked to be moved from a room that didn't meet up to its advertisement not even 50% and the air conditioner wasn't working properly. I don't recommend this hotel to anyone! Even the staff there was scared of him!

6/10 Okay

Long, Minnesota

Liked: Cleanliness
Disliked: Staff & service, room comfort
Wouldn't stay there again
The room was cleaned and was cleaned well three times in the eight days we were there. The bed was too hard, we were unable to sleep well. The biggest frustration was the desk staff. They could handle registration, selling items from their boutique, taking in laundry, etc. However, they couldn't hand ANY problems. Something as simple as "we're out of toilet paper" required a call to the owner.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
recommended
nice rooms, good layout which made them feel very spacy

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Away
Awful rooms. They were old, smelled terrible, and everything was broken. There are literally 100s of places to stay in Chiang Mai, choose any of the others.

6/10 Okay

Keith, Stockport

Liked: Cleanliness, room comfort
A good deal
The Galare Thong is an apartment block with some rooms rented out on a hotel basis. Because of this, the facilities are good with kitchen, microwave, kettle etc. The standard varies from room to room because they are individually owned but the rooms I have stayed in have been clean and well equipped but in need of some updating. The standard rooms are a reasonable size but the superior rooms are much bigger with better balconies and views. The location is out of town and quiet but it's easy to get into the city centre by car or tuk tuk. For the price you pay it's a good deal for a short or long stay. I've stopped here twice and will stay again.

8/10 Good

Yanting, China

Liked: Cleanliness, staff & service, room comfort
Do not get the standard room
Stay there for five nights, the first night was in standard room, not nice at all. Upgraded to superior room for four nights, worth it! Way better than standard room, with a real kitchen, bigger bed, newer furniture, nice view, bigger and cleaner bathtub.... We will come back and stay longer if we are back to Chiangmai and planning to stay in a budget place.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
very good,
it's a little out of the way, but for the price, clean rooms and a very nice feel about it. Big screen TV with video player and great cooking facilities.Our room had two refrigerators ! For the price, you can't beat it

8/10 Good

HC

Liked: Cleanliness, room comfort

6/10 Okay

traveller, Calgary

Liked: Cleanliness
Reasonable value, terrible wifi, noisy at night
Stayed here for a week mainly for the ability to self cater. Spacious studio, comfortable enough bur balcony was covered with netting presumably to repel birds, so felt caged in. View was mixed, backyard with trash and broken down vehicles and beyond, leafy neighbourhoods. Throbbing of music can be heard in the distance all night, we had to close the windows and turn on A/C to drown out the noise. Wifi costs 150 baht per week and was okay at first but deteriorated over our stay consistently losing connection. Nice little bistro downstairs and a 15 minute walk or short tuk tuk to old city. Good value but would not stay here again.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ไม่ดีเลยคะ ห้องเหม็น แอร์ร้อน จองไปพัก 5 คน มีหมอนให้ 3 ใบ ผ้าห่มไม่มีให้
Stayed 1 night in Mar 2020

8/10 Good

Steffen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ห้องพักเก่าเหม็นมากสิ่งอำนวยความสะดวกคือชำรุดหลายจุดมาก ผิดหวังค่ะพักหลายวันต้องดูแลตัวเอง ไม่เหมาะกับราคา ซึ่งราคานี้มีที่สะอาดสะดวกกว่าเยอะ
Stayed 4 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
コンドミニアムなので、多少は仕方ないと思いますが、こちらのチェックイン時間にまだ前のゲストが滞在しており、すごく困りました。大きな荷物を持って、掃除を待ち、結局入れたのは1時間後。前のゲストもチェックアウトは13時だと伝えられており、すごく困っていました。掃除の人も急いで掃除しないといけなかったので、バスマットは汚れたまま、交換せず忘れて帰ってしまいました。その旨をオーナーにメッセージして伝えましたが、音沙汰なしでした。Wi-Fiのパスワードにも問題あり。本来教えていただいたパスワードでは弱すぎて入らず、こちらを通じてメッセージを送ると、違うパスワードが送られてきて、やっと仕事を開始することが出来ました。ホテルの部屋は広くて、使い勝手のいい部屋だったので、対応だけが残念でした。一階のレストランは味が良く、ホテルの周りにフードフェスティバルのような場所もあり、そちらも色々なチェンマイのローカルフードが食べられ、よかったです。ハラルのお店も周りに多く、ソムタム専門店もありました。ただ大通りからホテルまでの道にはあまり何もなく、人通りも少ないので、女性一人とかでは絶対に歩かないように。グラブを使うべき。近くにヘルスセンターがあります。
Stayed 1 night in Jan 2020

2/10 Terrible

Sau Kam

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
book咗公寓但無人辦理入住手續 人影唔見
第一次同仔女出遠門玩下 訂咗哩間房 見圖片 已經覺得唔錯 .但落機後去哩間公寓 辦唔到入住 . 睇番訂單原來話已經過咗辦工時間9:00AM- 5:00PM無得辦入住手續 . 而訂單有Hotels.com 當地同香港既熱線電話號碼.嘗試打當地 香港電話搵屋主同Hotels.com 求助. 都係聯絡唔到屋主 .而Hotels.com 又無人聽 ！當時係晚上7:30左右 最後我係要臨時book一晚酒店住.第二日在係辦工時間 辦理入住啦 點知又係無人 . 當時係中午12:30... 電話 同樣打電話比屋主 Hotels.com 都係無人聽！ 又係要 臨時 book番之後住既酒店 ！如果唔係 帶住小朋友 可以瞓邊！ 總知 我book咗咁多日既公寓 一晚都無住過 ！請屋主 退款比我 ！
Stayed 4 nights in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meglio stare lontani da queste camere...Due camere sia standard che con cucina terribile sporche ...vecchie e sono dovuto andare per 4 notti in un altro hotel....Ma piu'...Mi chiedo come si puo' affittare delle camere in uno stato pietoso...La propietaria dovrebbe andare a viverci e forse si renderebbe conto di quanto sono orribili e non vivibili....Ma piu'..........Neanche se mi regalono il soggiorno....
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities
ห้องพักกว้าง ราคาไม่แพง สิ่งอำนวยความสะดวกพร้อม เหมาะสำหรับมาเป็นครอบครัว
Stayed 1 night in Oct 2019

6/10 Okay

Steffen

Disliked: Property conditions & facilities, room comfort
Etwas Renovierungsarbedürftig. Das Waschbecken im Bad war verstopft, haben es selber repariert
Stayed 6 nights in Feb 2019

10/10 Excellent

Sorrasith

Liked: Cleanliness, staff & service
เก่า. สะอาดดี. หลบๆซ่อนๆเพราะเขาติดประกาศหน้าลิฟที ห้ามเข้าพักรายวัน. รายอาทิตย(ฮา ถือว่าผิดกฎหมาย
Stayed 1 night in Nov 2018

10/10 Excellent

Steffen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2018

6/10 Okay

ぷ, 大阪府

Disliked: Cleanliness
Stayed 7 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
The room is good. I will be back again. There is have store for buy beverages and good location.
Stayed 1 night in Apr 2018

8/10 Good

Apirat

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

6/10 Okay

วสุภัทร, กรุงเทพ

Liked: Property conditions & facilities, room comfort
มีของครบทุกอย่างในครัวเรือน เช่น หม้อ กาน้ำ กะทะ ช้อน ซ่อม และอืนๆ
Stayed 1 night in Jan 2018

6/10 Okay

kaori

Liked: Room comfort
Disliked: Staff & service
キッチンまわりを掃除してほしい。
ここのコンドミニアムは2回目ですが、キッチン完備で快適にすごせます。 はじめにクリーン料金を２００B支払うのですが、キッチンまわりは掃除が行き届いてないので自分でする事に。。。 受付のスタッフに何を聞いても知らないと言われ、オーナーと電話のみ問い合わせになっていて、あのスタッフは何なのか？と思ってしまった。。 部屋は広くて日本のテレビも見れるのは良かった。
Stayed 3 nights in Dec 2017

2/10 Terrible

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
ไม่โทรเรียกมาทำความสะอาดก็ไม่มา ห้องพักและอุปกรณ์ต่างๆค่อนข้างเก่าต้องทำการปรับปรุง ผ้าเช็ดตัวแนะนำให้เอามาเองเพราะเก่าและเหม็นน้ำหอมจนหรือกลิ่นผงซักฟอก
Stayed 5 nights in Dec 2017

8/10 Good

Dyare K., กำแพงเพชร

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ห้องสวย ๆ ราคาโดนใจ
ห้องพักดี สะอาด อุปกรณ์ในห้องครบครัน อยู่ใกล้แหล่งชุมชน
Stayed 4 nights in Nov 2017

4/10 Poor

โจ, กรุงเทพ

Disliked: Staff & service
ใกล้ถนนช้างคลาน
ไม่ค่อยแระทับใจเราจองห้องตามรูปเป็นแบบนึงแต่ได้ห้องอีกอย่างนึงเพราะเป็นคอนโดที่มีคนซื้อแล้วปล่อยเช่า เลยขึ้นอยู่กับว่าจะว่างห้องไหน ที่นอนเก่านอนแล้วปวดหลัง
Stayed 3 nights in Nov 2017

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ได้ห้องเล็กมากรู้สึกไม่ค่อยดีปกติได้ห้องที่ไม่แคบเท่าวันนี้
Stayed 1 night in Sep 2017

8/10 Good

Thawewat

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

6/10 Okay

ZF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ที่พักโอเคร แตกต่างจากการพักในโรงแรม
ที่พักโอเคร แตกต่างจากการพักในโรงแรม เป้นแนวเซอร์วิสอพาร์ทเม้น พี่ใหญ่ที่ดูแลให้บริการดีมาก อบอุ่น เหมาะสมกับราคา แต่เสียค่าทำความสะอาด 200 ต่อการเข้าพัก โดยรวมดีเดินทางสะดวกใกล้สนามบิน จะกลับไปพักอีก
Stayed 1 night in Aug 2017