Executive Room, 1 King Bed
Check availability

Reviews of Retro Suites Hotel

3.5 out of 5
Retro Suites Hotel
2 King Street West, Chatham-Kent, ON

Reviews

9.8

Exceptional

Rating 10 - Excellent. 374 out of 438 reviews" "
Rating 8 - Good. 51 out of 438 reviews" "
Rating 6 - Okay. 8 out of 438 reviews" "
Rating 4 - Poor. 4 out of 438 reviews" "
Rating 2 - Terrible. 1 out of 438 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in May 2024
Response from Retro Suites Staff on May 21, 2024
Thank you for the wonderful review and for choosing to stay with us here at the Retro Suites Hotel. We hope to see you again soon!

10/10 Excellent

talal

Liked: Cleanliness, staff & service
Great hotel
Stayed 1 night in May 2024
Response from The Retro Suites Hotel on May 7, 2024
Thank you for your perfect review! We look forward to welcoming you again in the future.

10/10 Excellent

Rheo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A place you must stay if you're in Chatham!
Stayed 1 night in Mar 2024
Response from The Retro Suites Hotel on Apr 5, 2024
Thank you for the amazing review Rheo! We hope to see you again soon!

10/10 Excellent

Charisse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. It was clean and had a great restaurant.
Stayed 1 night in Mar 2024
Response from The Retro Suites Hotel on Apr 4, 2024
Thank you for the great review Charisse! We hope to see you again soon!

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from The Retro Suites Hotel on Mar 19, 2024
Thanks for the review Christina! We hope to see you again soon!

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from The Retro Suites Hotel on Mar 6, 2024
Thanks for the great review Justin! We hope to see you again soon!

10/10 Excellent

Winnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from The Retro Suites Hotel on Mar 5, 2024
Thank you for the great review Winnie! We hope to see you again soon!

10/10 Excellent

Abbey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really fun stay at Retro Suites. We ordered the amazing room service from the awesome restaurant downstairs. The whole place has a surrealistic vibe. Sort of trippy. Feels like the type of place you dream about in a trippy dream except this is real. Parking is easy and convenient. Room is clean. The decor is super artistic and original. Nice little staycation spot. Really felt at home the entire time I was there.
Stayed 1 night in Mar 2024
Response from The Retro Suites Hotel on Mar 4, 2024
Thank you so much for the amazing review Abbey! We appreciate the kind words and hope to see you again soon!

10/10 Excellent

Lamon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area right downtown…you can walk around and feel safe
Stayed 1 night in Mar 2024
Response from The Retro Suites Hotel on Mar 3, 2024
We're happy to hear you enjoyed your experience. We look forward to welcoming you back in the future!

10/10 Excellent

Cinntha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from The Retro Suites Hotel on Mar 4, 2024
Thank you so much for the amazing review Cinntha! We are glad you had a great stay and hope to see you again soon!

10/10 Excellent

Ann, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from The Retro Suites Hotel on Mar 4, 2024
Thank you so much for the amazing review Ann! We hope to see you again soon!

10/10 Excellent

Janna

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Such a cool theme, lots of unique retro decor. I love how the whole hotel is like a maze with nooks and crannies. The only negative feedback is that the walls are thin and I could easily hear voices and screaming children, but I suppose that's the case with most hotels. Also sort of bummed that there's no amenities like pool or hot tub but at least some of the higher end rooms have hot tubs!
Stayed 2 nights in Feb 2024
Response from The Retro Suites Hotel on Feb 20, 2024
Thank you for your feedback Janna! We hope to see you again soon!

10/10 Excellent

McKenzie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from The Retro Suites Hotel on Feb 20, 2024
Thanks for the review McKenzie! We hope to we will see you again soon!

8/10 Good

Deanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness of hotel is outstanding The atmosphere is fun and all of the rooms are so very unique. Restaurant attached is cute and food amazing
Stayed 1 night in Feb 2024
Response from Retro Suites Staff on Feb 18, 2024
Thank you for staying with us. We are glad that you have enjoyed your stay and welcome you back again anytime.

10/10 Excellent

Doug

Stayed 1 night in Feb 2024
Response from The Retro Suites Hotel on Feb 12, 2024
Thank you for your perfect review, Doug! We look forward to welcoming you again in the future.

10/10 Excellent

Jeffrey, Burlington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool decor and building design, with all rooms being unique. Facilities are pristine and modern. Walkable to downtown amenities. Service was excellent too.
Stayed 1 night in Feb 2024
Response from The Retro Suites Hotel on Feb 10, 2024
Thank you for the amazing review! We hope to see you again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible place fabulous service and great staff. Doesn’t get any better.
Stayed 1 night in Feb 2024
Response from The Retro Suites Hotel on Feb 3, 2024
Thank you for the great review Robert! We hope to see you again soon!

10/10 Excellent

Hailey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the themes and attention to detail. Rooms are spacious and comfortable. Great work space as well.
Stayed 1 night in Jan 2024
Response from The Retro Suites Hotel on Jan 20, 2024
Thank you for your perfect review, Hailey! We look forward to welcoming you again in the future.

10/10 Excellent

Sara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from The Retro Suites Hotel on Jan 20, 2024
Thank you for your perfect review! We look forward to welcoming you again in the future.

10/10 Excellent

Artis

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from The Retro Suites Hotel on Jan 20, 2024
Thank you for your perfect review Artis! We look forward to welcoming you again in the future.

10/10 Excellent

Shannon

Travelled with partner
Stayed 1 night in Jan 2024
Response from The Retro Suites Hotel on Jan 20, 2024
Thank you for your perfect review, Shannon! We look forward to welcoming you again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from The Retro Suites Hotel on Jan 20, 2024
Thank you for your perfect review! We look forward to welcoming you again in the future.

10/10 Excellent

Craig, Hollywood

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Retro Suites Hotel on Jan 6, 2024
Thank you so much for your perfect review. We look forward to the opportunity to welcome you back soon

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is beautiful and unique. Staff were friendly and helpful .
Stayed 1 night in Dec 2023
Response from The Retro Suites Hotel on Feb 1, 2024
Thank you for the great review. We hope to see you again soon!

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The retro suites are awesome. Such a very unique hotel with a ton of character. So many awesome art displays and other excellent interior decor. Not too mention clean and spacious rooms. Great hotel overall
Stayed 1 night in Dec 2023
Response from The Retro Suites Hotel on Dec 28, 2023
Thank you for your perfect review, Justin! We are so glad you enjoyed your stay. We look forward to welcoming you again in the future.

10/10 Excellent

Valerie

Stayed 1 night in Nov 2023
Response from The Retro Suites Hotel on Dec 16, 2023
Thank you for the great review! We hope you can visit us again soon!

10/10 Excellent

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from The Retro Suites Hotel on Dec 12, 2023
Thank you for the great review! We hope to see you again soon!

8/10 Good

Jennifer, Barrie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms, spotlessly clean.
Stayed 1 night in Dec 2023
Response from Reservations Desk on Dec 6, 2023
Thank you for your rave review. We look forward to the opportunity to welcome you back soon.

6/10 Okay

Angela

Travelled with partner
The property was unique, but there should’ve been a few tabes and chairs at breakfast area ….at least a cocktail table , And the lights in bedroom were low ….
Stayed 1 night in Nov 2023
Response from The Retro Suites Hotel on Nov 15, 2023
Thank you so much for your review! We always want our guests to have the most welcoming and best stay possible when choosing Retro Suites Hotel. We are sorry you did not find the seating or tables in the lobby adequate for breakfast. We do offer a few chairs and tables on the second floor for those looking to eat at a table and chairs. We hope that next time you stay with us we can ensure everything is to your expectations! Thank you kindly and we hope to see you again soon!

6/10 Okay

Katie

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel feels generally Run down, nowhere near by to get coffee in the morning. Not worth price of rooms.
Stayed 1 night in Nov 2023
Response from Retro Suites Hotel on Nov 13, 2023
Thank you for your review! I am sorry you did not have the positive experience we always hope our guests have! There is a coffee shop called Crow City that is directly located beside the hotel, along with a few restaurants down the street from us that are walking distance for coffee, breakfast etc. I apologize if this was not of knowledge to you and we always ensure to have coffee in the rooms. Please let us know how we can make your stay better for next time and we will be happy to ensure that you are satisfied. We still thank you for your review and do hope to see you again soon!

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place! A little noisy on the side we were on just from street traffic, but service was fantastic!
Stayed 1 night in Nov 2023
Response from The Retro Suites Hotel on Nov 12, 2023
Thank you so much for the great review. We hope to see you again in the future!

10/10 Excellent

TERRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful!
Our stay was delightful. We were in Little Haven the first night, but upgraded from a Queen to king room, known as The Study, the second night. Our queen room was spacious, however The Study was over the top. Breakfast offered fruit, yogurt, cereal and delicious pastries. Staff recommendations for dinner were excellent. The Retro Suites has saved and found a new use for downtown historic structures. A win-win for Chatham and its guests.
Stayed 1 night in Oct 2023
Response from The Retro Suites Hotel on Oct 9, 2023
Thank you for your perfect review, Terry! We look forward to welcoming you again in the future.

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from The Retro Suites Hotel on Sep 30, 2023
Thank you so much for your review! We hope to see you again soon! : )

10/10 Excellent

Neal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find!
Really cool hotel. The retro room decor was awesome! The check in service was friendly and efficient. The food at the connecting restaurant was amazing! Great spot!!
Stayed 1 night in Sep 2023
Response from The Retro Suites Hotel on Sep 30, 2023
Thank so much for the great review! We hope to see you again soon!

10/10 Excellent

Monique

Stayed 1 night in Sep 2023
Response from The Retro Suites Hotel on Oct 4, 2023
Thank you for your perfect review! We look forward to welcoming you in the future.

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from The Retro Suites Hotel on Sep 11, 2023
Thank you for your perfect review, Melissa! We look forward to welcoming you back in the future.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from The Retro Suites Hotel on Sep 8, 2023
Thank you for your perfect review, Jennifer. We look forward to welcoming you back in the future!

10/10 Excellent

Marque

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marque Smith's Stay at Retro Suites Hotel
I love The Retro Suites Hotel! I have stayed there before and it is a phenomenal place! :)
Stayed 1 night in Aug 2023
Response from The Retro Suites Hotel on Sep 3, 2023
Thank you so much for your amazing review, we are so happy you enjoyed your time spent here! Thank you for choosing to stay with us and we hope to see you again soon! :)

10/10 Excellent

Rebecca

Stayed 1 night in Aug 2023
Response from The Retro Suites Hotel on Aug 27, 2023
Thanks for the great score! We hope to see you again in the future!

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
It is a most unique place to stay. The room was huge and comfy. Loved the free breakfast downstairs. Staff was really friendly. Especially front desk.
Stayed 1 night in Aug 2023
Response from The Retro Suites Hotel on Aug 27, 2023
Hello Jon, thank you for your perfect review. We are so glad you enjoyed your stay and we look forward to welcoming you back in the future!

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, rooms very spacious
Stayed 1 night in Aug 2023
Response from The Retro Suites Hotel on Aug 20, 2023
Thanks so much for the great review! We hope to see you again!

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, right downtown. Loved it.
Stayed 1 night in Aug 2023
Response from The Retro Suites Hotel on Aug 13, 2023
Thank you for you review! We are so pleased that you enjoyed your time at Retro Suites Hotel! We hope to see you again soon!

10/10 Excellent

Sven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting property, cool art , some neat stores along King Street. Walkable to restaurants, simple parking. Room was upgraded, thanks, used to live in Chatham from 80-91. Had bot been back in iver 25 years. Sid not get chance to eat at Chilled Cork but the room was great and i alept well during my 30hr take in alot visit. Lives the Perch lunch u had out at OJ's pub & tavern. Thanks Retro Suites! I will be back again
Stayed 1 night in Jul 2023
Response from The Retro Suites Hotel on Jul 31, 2023
Thanks so much for the awesome review! We look forward to seeing you again!

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing property - like staying in a museum. The personal collection of the Meyers that furnishes the hotel are incredible. Would stay there again, no doubt. Mike & Ken
Stayed 3 nights in Jul 2023
Response from The Retro Suites Hotel on Jul 25, 2023
Thank you kindly for leaving a review of your stay! We are so happy to hear that you enjoyed your time here and everything that comes with staying at Retro Suites. We look forward to seeing you again!

10/10 Excellent

Ali

Stayed 1 night in Jul 2023
Response from The Retro Suites Hotel on Aug 8, 2023
Thank you for so much for your review! We are so happy that you enjoyed your stay and do hope to see you again soon!

10/10 Excellent

Shona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from The Retro Suites Hotel on Jul 19, 2023
Thank you for so much for your review! We are so happy that you enjoyed your stay and do hope to see you again soon!

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Fun, quirky place, including the rooms. Highly recommend a stay. My only minor suggestion: a few pillows that are not so thick.
Response from The Retro Suites Hotel on Jul 8, 2023
Thank you for taking the time to leave a review. We are so glad to hear you enjoyed your stay at the Retro Suites! We will surely take your suggestion into consideration for the future. We look forward to seeing you again!

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from The Retro Suites Hotel on Jul 7, 2023
Thanks for the review Matt!

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and warm front desk staff. Ease of checking in. Willingness of staff to go the extra mile.
Stayed 1 night in Jul 2023
Response from The Retro Suites Hotel on Jul 4, 2023
Thank you for the great review! We look forward to seeing you again!