Deluxe Room, 2 Queen Beds, Balcony

Reviews of Quirk Charlottesville

3.5 out of 5
Quirk Charlottesville
499 W Main Street, Charlottesville, VA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 295 out of 424 reviews" "
Rating 8 - Good. 69 out of 424 reviews" "
Rating 6 - Okay. 33 out of 424 reviews" "
Rating 4 - Poor. 19 out of 424 reviews" "
Rating 2 - Terrible. 8 out of 424 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Cierra, Front Desk on May 25, 2024
Hello Susanne! Thank you so much for staying at the Quirk Charlottesville, and for your great review. We hope to welcome you back soon!

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was quaint, and the staff was excellent. I loved the rooftop restaurant.
Stayed 1 night in May 2024
Response from Lala (Front Desk Liason) on May 16, 2024
Thank you so much for your review! We appreciate the compliment, and we are so happy that you had a wonderful stay. Please come visit again!

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Lala (Front Desk Liason) on May 8, 2024
Thank you so much for leaving us a review! We are so pleased that you enjoyed your stay with us! We hope to see you again soon!

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming hotel in Charlottesville. Bright and clean lobby with great bar. Roof top bar smashing as well. Our room was clean and the bed wonderful to sleep on! Breakfast at the coffee shop was outstanding. Brilliantly they offer the breakfast menu from the indoor restaurant. Walkable to everything. Just loved it!
Stayed 1 night in May 2024
Response from Cierra, Front Desk on May 3, 2024
Hello Carol! Thank you for staying with us at Quirk Charlottesville. We are so ecstatic to hear that you enjoyed your time with us and decided to leave such a wonderful review. Please come back to visit, we would love to welcome you again!!!

10/10 Excellent

Kathryne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kathryne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute high-end option in a college town. A fav.
Stayed 1 night in Apr 2024
Response from Lala (Front Desk Liason) on May 2, 2024
Thank you so very much for taking the time to leave us a review! We are so glad that your stay with us was pleasant. We strive to make every stay a GREAT one! We hope to see you again soon!

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay here while we toured UVA. The hotel is trendy and beautiful. The rooftop bar, cafe and restaurant were top notch. Missy checked us in and was kind and simply amazing.
Stayed 1 night in Apr 2024
Response from Cierra, Front Desk on Apr 28, 2024
Hello Jessica!! We are absolutely thrilled to hear that your stay went well, and our staff welcomed you with open arms. I will be sure to let Missy know how wonderful she is doing. Please join us again, we would love to welcome you back, and give you another stay just as amazing! :)

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel, with excellent amenities.
Stayed 1 night in Apr 2024
Response from Cierra, Front Desk on Apr 21, 2024
Hello Travis! Thank you for your fantastic feedback about Quirk Charlottesville! We're delighted to hear that you had such a positive experience. Your kind words mean a lot to us, and we'll make sure to pass on your appreciation to the entire team. See you next time!

10/10 Excellent

Ben

Stayed 3 nights in Apr 2024
Response from Cierra, Front Desk on May 8, 2024
Hello Ben!! Thank you so much for taking your time to leave your positive rating, it means a lot to us. We hope to welcome you again soon!!

10/10 Excellent

mary holland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Lala (Front Desk Liason) on Apr 11, 2024
Wow! Thank you so much for sharing your love of the Quirk! We really appreciate you taking the time to leave us your review and we cannot wait to have you stay again! Until then, keep on Quirkin'

10/10 Excellent

arthur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Excellent staff. Rooftop to die for. Best location. Friendly staff
Stayed 1 night in Apr 2024
Response from Lala (Front Desk Liason) on Apr 10, 2024
We are so pleased that you enjoyed your very own QUIRK memories! We thank you for your business and your feedback! Our staff is top tier right along with our views from the Quirk Rooftop. We hope to see you again real soon.

10/10 Excellent

Elsabe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Missy (Operation Supervisor) on Apr 10, 2024
Wow, thank you so much for taking the time to leave us a stellar review! We try our best to give a great experience at the Quirk. Thank you for choosing the Quirk and we hope to see you again soon!

10/10 Excellent

Selina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great staff!!!
Stayed 2 nights in Apr 2024
Response from Cierra, Front Desk on Apr 8, 2024
Hello Selina! It is so wonderful to hear your stay went well and the staff met your expectations!! Your feedback is important to us, and we hope you come back soon!

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is even nicer than it looks in pictures. The art-filled lobby is so pretty; the are rooms clean, spacious, and modern; the staff is so friendly and accommodating, and the spaces in the hotel are nice and relaxing. Great location between UVA and Downtown Mall with lots of dining options nearby, too.
Stayed 1 night in Mar 2024
Response from Lala (Front Desk Liason) on Apr 2, 2024
Wow! Thank you for taking the time to leave us such great review! We happen to agree with you on all points. Thank you so much for your business and we hope to see you again soon!

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time in Charlottesville at the Quirk. Property is well-managed and staff is very friendly and accommodating. Perfect spot between UVA and the Mall; plenty within walking distance to enjoy.
Stayed 2 nights in Mar 2024
Response from Lala (Front Desk Liason) on Apr 1, 2024
We are so glad that you enjoyed your stay with us! Your memories and happiness are our priority. We can't wait for to come visit again! Thank you for the stellar review!

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this cute little hotel, felt safe and secluded, yet right where you can be away from campus. My only downfall of this property was the parking had me a little confused at first but they do offer valet to help!
Stayed 1 night in Feb 2024
Response from Cierra, Front Desk on Mar 30, 2024
Hello Hannah! Thank you so much for taking the time to review your stay with us. We apologize for the confusion about the parking situation, we will address this issue internally. Enjoy your evening and we hope to welcome you again!!

10/10 Excellent

Brian, Falls Church

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and service!
Stayed 2 nights in Mar 2024
Response from Cierra, Front Desk on Mar 29, 2024
Good evening, Brian! It's amazing to hear your stay went so well. Your review means a lot to us, and we hope you join us again soon! Have a wonderful Spring '24!

6/10 Okay

Calle

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
My best friend and I checked into Quirk around 6 pm on a Saturday for a 1-night stay. The lobby was lovely and the hotel guests milling about made it feel lively! We were informed that the linen service was late and that our room was ready but the bed was not made. They gave us a card for a glass of bubbly/drip coffee at the cafe for our trouble. After waiting for the one working elevator to arrive, We entered our room and found the decor/furniture sparse for the size of the room (ADA room?). It was the amount of dust, covering every surface, that gave us pause. Adding a few stray hairs, visible gunk on the bath floor, and splatters all over the inside of the bath pocket door (next to the toilet) led us to request a new room. We were told no other rooms were available but that the room would be cleaned again when we left for dinner. Then they called to say we could swap our room - which we appreciated. The new room was better decorated, with a made bed, and was a bit cleaner but the pocket door was still grimy and there was still a lot of dust! We shrugged and tried to open a bottle of wine. Alas, no corkscrew. When we returned around 11 we asked at the desk for an extra bathrobe, a wine key and a spare phone cord. They handed over a robe and said they didn't have the other items. Luckily the bartender, Nick?, was closing down the bar and kindly lent us his wine key! The bed was comfortable and we slept well. We don't think we will return to Quirk for our next Cville trip.
Stayed 1 night in Mar 2024
Response from Cierra, Front Desk on Mar 29, 2024
Hello Calle! I'm genuinely saddened to learn about your hotel experience. Your feedback holds immense value for us, and what you encountered is not reflective of our usual standards. We'll take immediate action to address these concerns internally. Should you reconsider in the future, we'd be honored to create a far more enjoyable stay for you.

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
all daytime staff are a credit to quirk. The girl who works nights was not very helpful.
Stayed 1 night in Mar 2024
Response from Cierra, Front Desk on Mar 25, 2024
Hello, Daniel. Thank you for taking the time to let us know about how your stay went. Your feedback is valuable, and I'll make sure to address these concerns with the team in charge. We hope to see you again!

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
For me, the hotel is convenient to family. I prefer small even if it means amenity sacrifices. The Quirk does not disappoint. The beds are comfortable and feel clean. The cafe is great but would suggest hotel guests have some priority as students and locals hold tables and camp out. not an issue is good weather, but certainly in poor. The valet service was spotty; available at Friday check in, but no where to be found when I needed to retrieve my car. Because the valet service is not affiliated with the hotel, little assistance was available.
Stayed 2 nights in Mar 2024
Response from Missy (Operation Supervisor) on Mar 24, 2024
Thank you so much for taking the time to leave us a review! We love feedback from our guests about what they love about the Quirk! We take great care to improve upon anything we can. Thank you for choosing the Quirk!

10/10 Excellent

Dominic

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Lala (Front Desk Liason) on Mar 19, 2024
Thank you so much for taking the time to leave us a review! We happen to agree with you on all points! Please come see us again soon!

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Quirky was delivered.
Stayed 1 night in Mar 2024
Response from Cierra, Front Desk on Mar 17, 2024
Hello, Joshua! Thank you for taking the time let us know how your experience at our property went. We hope to see you again soon and have another great stay!!!

10/10 Excellent

Kathryne

Stayed 1 night in Mar 2024
Response from Lala (Front Desk Liason) on Apr 2, 2024
Thank you so much for taking the time to leave us such a great review! We really appreciate your business, and we hope to see you again soon!

10/10 Excellent

Vanessa, Bellevue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel!
Stayed 3 nights in Mar 2024
Response from Lala (Front Desk Liason) on Mar 6, 2024
We are so glad you enjoyed your stay with us! We really appreciate you sharing your QUIRK LOVE! We hope to see you again soon!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t like water pressure in the shower; otherwise: great!
Stayed 1 night in Feb 2024
Response from Lala (Front Desk Liason) on Feb 27, 2024
We apologize for any water pressure issue you may have had! We do have Engineers on staff to address any and all guest room issues. Let us know next time if you need our assistance. We are so glad that you enjoyed your stay otherwise and we greatly appreciate your business!

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place & super awesome location.
Stayed 2 nights in Feb 2024
Response from Lala (Front Desk Liason) on Feb 26, 2024
We happen to agree! Thank you so very much for leaving us a lovely review. We hope you'll come back soon and enjoy some more Quirk love!

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with great art displayed throughout and good restaurant options on property.
Stayed 2 nights in Feb 2024
Response from Lala (Front Desk Liason) on Feb 26, 2024
We love art here at the Quirk! We are so glad that you enjoyed your stay with us. We really strive to make folks comfortable and inspired. We hope to see you again soon and thank you very much for your business!

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms look brand new. Staff was super helpful.
Stayed 2 nights in Feb 2024
Response from Guest Services on Feb 24, 2024
Thank you for booking with us, we're so glad you enjoyed your stay at Quirk Charlottesville.

10/10 Excellent

Karen

Stayed 1 night in Feb 2024
Response from Lala (Front Desk Liason) on Mar 21, 2024
Thank you so much for taking the time to share your love of the Quirk! We appreciate your kind commentary, and we hope to see you again sometime soon!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Lala (Front Desk Liason) on Feb 20, 2024
We are so very appreciative of your wonderful review of our hotel! We agree with you, the Quirk is pretty amazing. Thank you so much for your business and we hope to see you again soon!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Cierra, Front Desk on Feb 20, 2024
Hi Daniel! Thank you so much for taking the time to leave such a wonderful rating of your recent stay with us. We are thrilled to hear about your positive experience at Quirk Charlottesville, and we hope to welcome you again!!!

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Lala (Front Desk Liason) on Feb 13, 2024
Thank you so very much for taking the time to leave us a glowing review! We love it when others share The Quirk Love! We're so glad you enjoyed our property and we look forward to seeing you again soon! Thank you for your business, we greatly appreciate it!

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, lots of great food within walking distance and the 12:00 checkout was a nice bonus!
Stayed 1 night in Feb 2024
Response from Cierra, Front Desk on Feb 13, 2024
Hello, Angela. Thank you so much for your positive review, and it is amazing to hear how well your visit was. We are very grateful that you stayed with us. We hope to welcome you again!!

10/10 Excellent

Kristi

Stayed 3 nights in Feb 2024
Response from Cierra, Front Desk on Feb 5, 2024
Good evening, Kristi. Thank you for your positive review and we hope you join us again! Enjoy the rest of your New Year!!

10/10 Excellent

Joan

Stayed 1 night in Feb 2024
Response from Lala (Front Desk Liason) on Mar 21, 2024
Wow! Thank you so much for taking the time to leave us a kind review! We appreciate your business and we hope you'll come visit us again real soon!

10/10 Excellent

Aiesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Lala (Front Desk Liason) on Feb 5, 2024
We really appreciate you taking the time to leave us some positive feedback! We love it when folks get to experience the Quirk love! Thank you for choosing the Quirk and we hope we get to see you again soon!

10/10 Excellent

Pasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Cierra, Front Desk on Jan 22, 2024
Hello, Pasha! Thank you for your positive review of our property. Thank you for staying with us and we hope to welcome you again. Have a great day!

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a date night in Charlottesville
Super convenient location for our stay. Bright decor and very clean. Helpful and friendly staff
Stayed 1 night in Jan 2024
Response from Cierra, Front Desk on Jan 22, 2024
Hello, Sarah! Thank you so much for taking the time to share such a positive review and feedback. We are grateful to have had you as a guest, and we hope to welcome you again! Enjoy your day and stay warm!

10/10 Excellent

Donald, Vero Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, cool design
Stayed 5 nights in Jan 2024
Response from Lala (Front Desk Liason) on Jan 18, 2024
We also agree! The architectural design of the Quirk is very beguiling. We pride ourselves on providing the very best service we can and we thank you for noticing! We hope to see you again soon and thank you for choosing the Quirk!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Lala (Front Desk Liason) on Jan 16, 2024
We love it when our guests enjoy their stay! We really appreciate you taking the time to share your Quirk love! We hope to see you again real soon! Thank you for your business!

10/10 Excellent

Guy and Lara

Stayed 2 nights in Jan 2024
Response from Lala (Front Desk Liason) on Feb 5, 2024
Thank you so much for taking the time to leave us a review! We really appreciate you sharing your Quirk love! We hope to see you again soon and we are so happy you enjoyed your stay!

6/10 Okay

KJ

Travelled with family
Disliked: Cleanliness, staff & service
I was pretty surprised at how unfriendly the staff was. Additionally, for the price I expected a few amenities. Only 2 luggage carts? And no one to help with bags either. The bartender was fine. That’s it. Fine. The room was fine. The table had spills on it. I had to use a wash cloth and clean it. There was a dirty washcloth in the shower when we arrived.
Stayed 2 nights in Oct 2023
Response from Izzy Jones on Jan 9, 2024
I'm truly sorry to hear about your disappointing experience during your stay. This falls short of the standards we strive to maintain. We're addressing the issues with our staff and services to ensure a more comfortable and pleasant stay for our guests in the future. Your feedback is incredibly valuable, and we appreciate you bringing these matters to our attention. If there's anything specific we can do to make amends, please let us know.

8/10 Good

JH

Stayed 4 nights in Dec 2023
Response from Lala (Front Desk Liason) on Jan 11, 2024
Thank you so much for taking the time to leave us a review! We love feedback from our guests about what they love about the Quirk! We take great care to improve upon anything we can. Thank you for choosing the Quirk!

8/10 Good

Ilka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for families.
Stayed 1 night in Dec 2023
Response from Lala (Front Desk Liason) on Jan 1, 2024
We are so glad that you and your family came to stay with us. We will always do our best to be accommodating to every guest, big and small. Thank you for choosing the Quirk and we hope to see you again soon!

8/10 Good

Nancy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk - Cierra on Dec 16, 2023
Good morning, Nancy. Thank you so much for taking some of your time to leave us a positive review. Your feedback is definitely important to us, and we will use it to improve our hotel and guest experience. We hope you have a wonderful holiday, and to see you again soon!

10/10 Excellent

Francis

Stayed 1 night in Dec 2023
Response from Lala (Front Desk Liason) on Dec 15, 2023
We are so pleased that you enjoyed your stay! We take great pride in our Quirky vibe. Thank you for taking the time to share your experience with us! We hope to see you again soon!

10/10 Excellent

Neil

Stayed 1 night in Dec 2023
Response from Lala (Front Desk Liason) on Dec 12, 2023
Excellent! We really appreciate you taking the time to leave us a review. Reviews like yours help others choose the best! Thank you and we hope to see you again soon!

10/10 Excellent

TheBorg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Lala (Front Desk Liason) on Dec 12, 2023
Thank you so much for taking the time to share your thoughts on the Quirk with us and the world! We really appreciate you choosing to stay with us and we hope to see you again soon!

6/10 Okay

Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Lala (Front Desk Liason) on Dec 6, 2023
We appreciate you taking the time to let us know areas where we could improve! Thank you!

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Izzy Jones on Dec 5, 2023
Thank you for staying choosing Quirk Charlottesville. We are happy to see you had a great stay!