Exterior

Reviews of Rodeway Inn & Suites

2.5 out of 5
Rodeway Inn & Suites
1007 Dunbar Ave, Building B, Dunbar, WV

Reviews

6.8
Rating 10 - Excellent. 21 out of 112 reviews" "
Rating 8 - Good. 33 out of 112 reviews" "
Rating 6 - Okay. 30 out of 112 reviews" "
Rating 4 - Poor. 18 out of 112 reviews" "
Rating 2 - Terrible. 10 out of 112 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Property was undergoing remodel, so good to see some updates were being made. It was about what you can expect for the price we paid.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Valerie, the manager, was genuinely warm and friendly. Warned me about the heat advisory for the next day and welcomed me with a little snack box. The room was modern with wood floors and plentiful floor space. Room amenities: coffeemaker, micro-fridge, microwave and hair dryer. Full breakfast: Bacon, biscuits & gravy, yogurt and more. Small fitness center: a treadmill and a couple of multipurpose weight machines Only drawback was the extreme dampness of the room. It might have been due to the extreme heat and humidity that day, but a couple of earlier reviews mentioned dampness. The A/C was on full blast when we checked in. Too cold so we turned it to fan. By the time we went to bed, we noticed the damp stickiness. When I woke up in the middle of the night to use the restroom, there was a sheen of water covering the entire floor and every flat surface. At my next stop, I had to toss the contents of my suitcase in the dryer.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The facility is dated and let’s be honest it’s the econolodge so it is what it is. NOW LETS TALK ABOUT WHERE IT MADE A DIFFERENCE!!!! My family and I were in town for a soccer tournament. Check in was pleasant. The lobby was clean and smelt great. They offer a full complimentary breakfast which was pretty decent. The attendant “Sherry” was the most pleasant and accommodating person. We had great conversations and she tried her best to accommodate anything I asked for.
Stayed 7 nights in Jun 2019

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I knownits under new ownership. But, signage is and important thing when you have people coming to stay.
Stayed 1 night in Jun 2019

8/10 Good

Mr.Wagoner

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean. Bed was comfortable. The building looks and is old but it was good for a 1 night stay while traveling. Wish there was a arm chair in the room.
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recent Stay with Boy Scouts
I reserved 5 rooms for a recent scouting trip and our experience was fantastic. The rooms were clean and there were no issues at all. Aisha at the front desk was awesome. She answered numerous questions with a bright smile and lots of patience. I would highly recommend this hotel if you are looking for excellent service and clean accommodations at a very reasonable price.
Stayed 1 night in Jun 2019

4/10 Poor

HaroonKareem, 8800 nightingale lane, charlotte NC 28226

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The beds were provided with the new style tiny (small) pillows. Usually if those used they provide extra pillows. The night duty manager (Aisha) was v rude. When requested extra pillows or sheets . No ore available . The tissue paper in bathroom had only couple of tissues , went to front desk requested again rude answer and Ad to go back to room and wait for some one to bring. And provide. Politeness is all what we asked
Stayed 1 night in Jun 2019

8/10 Good

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected for the price.
The motel was under renovations, but that never disturbed us. Our room was recently redone with the beds firm and comfortable. Any time we called the front asking for something it was immediately attended to.
Stayed 2 nights in Jun 2019

8/10 Good

Pete, New Jersey

Travelled with family
Liked: Cleanliness, staff & service
Pleasantly surprised with the rooms. Staff was extremely friendly. Very good for the price.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager Valerie was lovely - so welcoming and friendly. A pleasant surprise after being on the road all day. Our room was clean and tidy and comfortable. We all slept well.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager is so friendly and helpful. She has a bubbly personality. It was nice to greeted by her. She said to be sure and let her know if we needed anything. When we walked in, it had such a clean smell. The room was very clean with nice comfy beds. The room was well worth the price we paid.. Big breakfast too. The lady overseeing it kept it well stocked and clean. Thank you Econo Lodge.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

6/10 Okay

Charles

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at Econo Lodge
Our stay was great! The affordable room was clean and comfortable. The free breakfast was delicious! They had biscuits and gravy, scrambled eggs and bacon, plus all the other things like fresh fruit, oatmeal, bagels, etc. Then at checkout the attendant gave us packages of snacks for the rest of our trip! I appreciate the attention to detail and making us feel comfortable.
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The Econo Lodge had supposedly just taken over this property. It must have been REALLY just recently. A lot of things were extremely dirty. Our room had no hair dryer, iron or ironing board. If our bed hadn't been acceptable, we would have left without staying.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The desk person was really nice she work on days and helped a lot we just wish we got her name
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We weren't sure if this was an Econo Lodge when we booked. It looks like it recently changed and it is now an Econo Lodge. Staff were friendly. The building is older but updates are in progress. The room was practically new. It was clean, coffee and cookies in the lobby and a free breakfast that was more than was expected. We would stay here again.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Staff & service
Clean room, clean beds, clean bathrooms Good breakfast Nice staff
Stayed 1 night in May 2019

4/10 Poor

Allyson

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2019

6/10 Okay

Linda

Liked: Staff & service
Disliked: Cleanliness
Our stay
Staff warm and friendly. Breakfast staff was kind and helpful. Cleanliness could improve. I noticed the garage container beside the elevator was in desperate need of a good scrubbing. Only one garbage container in room. Room needs a chair for relaxing, only chair was a straight back plastic one and a desk chair which was comfy. TV should be a larger size. Again the breakfast lady and desk staff were very friendly.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant and economical choice. quiet with good water pressure and drains that work.
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

No room for us No room left for us We need money back
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More than expected for the price. I can’t complain. Just right off of the interstate, so convenient location.
Stayed 1 night in Mar 2019

4/10 Poor

Kevin

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2019

4/10 Poor

Michael

Disliked: Cleanliness
Management rude
It was ok until the manager/GM WANTED TO SAY I WAS RUDE WHEN I WAS NOT RUDE AT ALL BUT ALL OTHER PEOPLE WAS NICE
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel was pretty gross. The breakfast was borderline unsanitary. They didn't accept our travelocity reservation so we got double charged. Still have not gotten reimbursed yet.
Stayed 1 night in Dec 2018

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Cheap & Clean
Hotel was quiet and lots of restaurants and other necessities close by. Overall satisfied.
Stayed 1 night in Dec 2018

6/10 Okay

Drema

Liked: Cleanliness, property conditions & facilities, room comfort
👍
Our stay was comfortable, overall. Although I do wish there were more amenities. Also, I would prefer better toiletries. But you get what you pay for and for the price I’m satisfied.
Stayed 1 night in Dec 2018

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was close and was close to the hwy. And didnt have to search fo the hotel
Stayed 1 night in Dec 2018

4/10 Poor

Tamera

Disliked: Staff & service, room comfort
See for yourself
Very rude staff, room was decent for the price, located within walking distance of shopping and food, building had a bad odor’
Stayed 1 night in Nov 2018

2/10 Terrible

Tamera

Disliked: Cleanliness, staff & service, room comfort
I will NOT be staying again
The staff was very rude, was refused to be given clean sheets, wash clothes, or towels! My room wasn’t cleaned from prior stay! They charged my card for 2 extra nights! Was refused to be given a spoon at breakfast! Nice renovation of the rooms tho and nice location!
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

We stayed here a year ago before this property it became an Econolodge. I am hopeful the hallways ways will be cl4é
Stayed 1 night in Nov 2018

6/10 Okay

Benjamin

Liked: Cleanliness, staff & service
The room and hallways smelled heavily of cigarette smoke, and the condition of the room was run down. But the room felt clean other than the smell, and the staff was very friendly and helpful. If you're looking for a cheap, no-frills stay in South Charleston with good people willing to help you, this Econolodge is your ticket.
Stayed 1 night in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horriable attitude!
Customer service was and is horriable, front desk manager and other front desk worker are so rude, I will never come here again!
Stayed 1 night in Oct 2018

2/10 Terrible

Karrie, Tn

Disliked: Cleanliness, property conditions & facilities, room comfort
There were dead bugs in the bathroom, leftovers in the refrigerator, the smell of cigarette smoke was prevalent, even though I booked non smoking. No blanket or comforter, only a sheet on the bed, no hairdryer, and only cereal or toast for breakfast.
Stayed 1 night in Oct 2018

4/10 Poor

Kathleen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dissapointing
The front desk person was rude. The computer was so slow I stood at the front counter for almost 20 minutes. Upon entering the room I smelled sewer gas as the toilet was loose and gas was escaping from the base. No place to hang my clothes. The Walmart towels were not very comfortable. Besides those issues everything else was basic. For almost $90 a night it was not worth the money.
Stayed 1 night in Oct 2018

2/10 Terrible

Shawn, Noblesville, IN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was a flea bag hotel. It was dirty, falling apart, there was hair on our bed sheets, no blankets. Fire alarm went off at 6:00 am and clerk acted as if it was a regular occurrence. Breakfast was supposed to start at 6:00 as well but clerk said the person who comes in to set that up had not shown up yet. So no breakfast. I would not recommend this place to anyone.
Stayed 1 night in Oct 2018

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
South Charleston
Hard to find because building had no signs. Desk clerk told me the new signs would be installed soon. With signs, easy to find, clean, neat, quiet and cheap. I would go back there in the future.

6/10 Okay

shelley

Not the Best
there was a guy talking on his cell phone after midnight in the hall, then at 4:30a.m. someone was tapping on our door several times then when we checked out the two ladies were standing out front with the door open and smoking and could see I was standing there then my boyfriend told me later there was a note on the front door that said these premises were under surveilance by K-9 unit

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Just fine for its price class
Ths older hotel would be fine for a stop over. The beds are old but the rooms are clean.

4/10 Poor

Dan, Kingwood, WV 26537, USA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Basic Shelter
This was a real dump. Needs painting, depressing. Nothing like the picture. Breakfast was very poor, one notch above Knights Inn. Good water pressure, and mattress. I think they updated the lighting from candles, and rotary phones to push buttons.

4/10 Poor

Mr. B

Disliked: Cleanliness, staff & service, property conditions & facilities
Simple, inexpensive and dated
The hotel is visibly dated. The room is dark and lacks a contemporary look and feel. I would not recommend this hotel for a family. The cost is reasonable, but you will not find the amenities of higher price, more modern hotels.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
met our needs very adequaately
it was a good experience and met our needs-- thanks