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Reviews of Dynasty Tourist Inn

3 out of 5
Dynasty Tourist Inn
Jasmin St., Capitol Site, Cebu, Cebu

Reviews

6.6
Rating 10 - Excellent. 27 out of 163 reviews" "
Rating 8 - Good. 48 out of 163 reviews" "
Rating 6 - Okay. 38 out of 163 reviews" "
Rating 4 - Poor. 32 out of 163 reviews" "
Rating 2 - Terrible. 18 out of 163 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

4.0/10

Amenities

6.0/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

6/10 Okay

Donna Fe

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

April

Stayed 4 nights in Feb 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Room has smell and old
Stayed 2 nights in Jan 2024

6/10 Okay

James

Travelled with family
Liked: Cleanliness, staff & service
The staff were EXCELLENT!!! There is a very bad sewage smell in the afternoons especially. The room needed painting and the sheets needed replacing. It was quiet and the location is good. No hot water and very limited cable.
Stayed 3 nights in Nov 2023

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet was lose, no toiletries, towels as hard as cardboard. Noisy ac. No tv. The place smell like smoke all around. Nosy from the bar across
Stayed 2 nights in Oct 2023

4/10 Poor

OLIVA D

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor condition
The room and the bathroom smells awful, due to lack of water supply. There was no electricity 2x in a day. Checked out early due to the inconvenience. Please improve
Stayed 1 night in Jul 2023

2/10 Terrible

JASKIRAN

Really gross hotel. Doesn’t look as nice as the photos.
Stayed 2 nights in Feb 2023

10/10 Excellent

Roderico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great/friendly staff and approachable .Facilities are cleaned and quiet too, you can rest and enjoy day the & night staying with the hotel dynasty.And the price per night are cheapest among other hotels.
Stayed 10 nights in Jan 2023
Response from management on Jan 30, 2023
Dear Roderico, Greetings from Dynasty Tourist Inn! Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at Dynasty Tourist Inn.

8/10 Good

Digna

Stayed 1 night in Feb 2020

8/10 Good

William

Disliked: Property conditions & facilities
You can pay double for the same, in the same area
The Good: Very cheap with warm water, good Cable TV, good room lighting, wall safe, dressing table & mirror and OK a/c. They brought an extra pillow for each guest, without being asked. CR floor mat arrived unrequested too. Nicely cooked and reasonably priced Filipino breakfast in the fresh and clean lobby restaurant. Very quiet hotel. Taxis always available outside the front door (their go-to Canteen is across the road). Staff are trying! The Bad: Very, very basic rooms, lower quality finishing, slightly worn... but adequate. Amenities are just a single tiny bar of soap for each Guest; who share a single roll of toilet paper. Extra pillow was too thin. Window, but no view, from ground floor rooms. Poor maintenance: worn flooring, running toilet, safe not working, side-table lamp not working, room power-card receptacle faulty. No lift (elevator). The Ugly: Lack of a blanket on the bed (just one thin sheet). How can you get cosy? Tip: Request room cleaning, daily. -- end --
Stayed 2 nights in Nov 2019
Response from Jenifer on Nov 27, 2019
Dear William, Greetings from Dynasty Tourist Inn Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize if your overall staying experience fell short of your expectations during your recent visit. Please rest assured that we always strive for improved guest satisfaction and maintain the highest service standard at all times. we would appreciate it that you have informed us of concerns so we can attend it during your stay. Once again, please accept our apologies for the shortcomings. We hope we can continue to have your support and we look forward to serving you better in the future. With warm regards from Dynasty Tourist Inn Family

2/10 Terrible

Verified traveller

Stayed 1 night in Sep 2019
Response from Jenifer on Sep 14, 2019
Good day. Thank you for taking the time to rate us. We hope that we were able to resolve your concerns about our hotel. Since we are not aware of your issues, we are sorry to know that we have not met your expectations during your stay with us

4/10 Poor

Verified traveller

Stayed 2 nights in Jul 2019
Response from Jenifer on Aug 1, 2019
Good day. Thank you for taking the time to rate us. We hope that we were able to resolve your concerns about our hotel. Since we are not aware of your issues, we are sorry to know that we have not met your expectations during your stay with us

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pro: -Location but you can find better hotel at the same area with a better deal Cons: -Early check in will cost you a full day rate even if the room is already available. No option for discounted rate for early check in. In other hotels, local and abroad, they even allow early check in for free. -poor condition of the shower with molds and mildew. Should they be operating with health hazards like that? -no housekeeping during our 3nights stay. No wonder the place looks old and dirty. -no bidet or dipper at least. You are operating in the Philippines with mostly local guests. It should be a basic feature.
Stayed 3 nights in Jul 2019
Response from Jenifer on Jul 29, 2019
Dear Anonymous, Firstly, allow me to extend my deepest apologies for the inconvenience that you have encountered with us. This is certainly not to happen and should have been changed and attended to if the matter was raise. For the housekeeping, we inform the guest that the cleaning is upon request. We already took an action on this through more efforts from our housekeeping to open more communication with the guest so incidents like this will not happen again Thank you very much for sharing with us your review. We hope to welcome you back again soon so we can show you an improved service.

8/10 Good

SUNG KUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Jenifer on Jul 26, 2019
Thank you for taking the time to rate us. We will strive harder to always aim to meet the satisfaction of our guests. We hope to welcome you again to our hotel

6/10 Okay

Charito

Liked: Staff & service, room comfort
Stayed 4 nights in Jun 2019
Response from Jenifer on Jun 27, 2019
Thank you for taking the time to rate us. We will strive harder to always aim to meet the satisfaction of our guests. We hope to welcome you again to our hotel

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Nope .its far from the beach . The bathroom is stink
Stayed 4 nights in Jan 2019
Response from Jenifer on Jan 28, 2019
Good day. Thank you for taking your time to write about us. We hope that we were able to resolve your concerns about our hotel. Since we are not aware of your issues, we are sorry to know that we have not met your expectations during your stay with us.

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Wr book this hotel twice as they could keep our luggages while we were out of town and accomodate 8 peoples (2 rooms of 4). From outside and the lobby it looks welcoming and in good condition. But when you get in the room.... The door doesnt open with the card, or cannot lock, the bathroom is not clean ( especially the shower curtain and the walls was full of mold, and the taps. Were not well fixed... Also there is no elevator to get to the other floors. We were disapointed especially for the price. Would not recommand it.
Stayed 2 nights in Dec 2018
Response from Jenifer on Jan 22, 2019
Thank you for taking your time to write about us. We are very sorry that you were unhappy with your stay. Rest assured that our hotel is not overpriced and has one of the best rates in the city. We hope you can find the hotel service you are looking for with the rate you are expecting.Thank you

8/10 Good

Marry Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from JENIFER on Jan 22, 2019
Thank you for taking your time to rate us.We will strive harder to always aim to meet the satisfaction of our guest. We hope to welcome you again to our hotel

6/10 Okay

Luke

Average hotel at best.
Stayed 2 nights in Jan 2019
Response from JENIFER on Jan 19, 2019
Thank you for staying with us and for your time and effort to write about us. God speed

2/10 Terrible

Jordan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel looks nothin like the pictures, the whole building of very old and out dated and we were extremely disappointed in our room. The bathroom was full of black mold and it felt like our room hadn’t had a good clean since the hotel was brand new
Stayed 3 nights in Dec 2018
Response from Jenifer on Jan 7, 2019
Greetings from the Dynasty Tourist Inn. Thank you for taking your time to share your experience with us during your recent stay. We sincerely apologize for falling short of your expectations, particularly finding our rooms old.Rest assured that we have placed great priority on the issues you raised, and that each one of those issues was brought to the immediate attention of the respective department heads so that we can pinpoint to our service associates where we went wrong and how we should address each problem. More importantly, we will continue to place utmost priority on training and developing our associates to ensure that they are always able to deliver services to the satisfaction of our guests. Your comments and suggestions are much appreciated as they are indeed crucial in supporting our improvement efforts. Thank you very much and we look forward to having you back.

10/10 Excellent

Richard, Burns,OR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel if ya want to save some cash! Stayed there 18 days while in Cebu City, would definitely go back. WiFi works excellent, great AC and quite rooms. Very professional and friendly staff!!
Stayed 8 nights in Oct 2018
Response from Jenifer Mansueto on Oct 31, 2018
Thank you so much for your wonderful comments about our hotel. We are glad to know that you enjoyed your stay with us. Thank you for acknowledging our location and service. It will be a pleasure welcoming you back at our hotel on your next visit.

10/10 Excellent

Richard, Burns, Or

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have been staying here for around 2 weeks. Nice hotel, large rooms, good AC, good Wifi. Great staff, very helpful. Great location,close to Robbison Mall, 7-11, and many great restaurants. I will stay here again when the need arises.
Stayed 6 nights in Oct 2018
Response from Jenifer on Oct 24, 2018
Dear Richard, Greetings from Dynasty Tourist Inn! Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at Dynasty Tourist Inn.

4/10 Poor

Kerri

Disliked: Staff & service, room comfort
Initial welcome was poor. No toilet paper or soap in room. Bed was rock hard. Budget stay but not to standard. Have travelled and stayed in many places in budget rooms.
Stayed 3 nights in Jun 2018
Response from Management on Jun 27, 2018
Again ( since this is your second comment), allow me to extend my deepest apologies for the inconvenience that you have encountered during your stay. For your room assignment, it was our lapses that we failed to give you your room request as much as we want to but we are 100% fully booked. Unfortunately you turned down our offer to transfer you the next day and you chose to stay in the same room. We have done our thorough investigation, Toilet paper and soap were given to your room assigned. We hope that you address your concerns during your stay so we can address it one by one. The choice of stay will always depend on the guest. Sincerely, our team are continuously striving to meet every expectations from our guest. Our front officer should have explained better or more flexibility should have been shown at the time if given the chance to tackle incidents like this.We have soap placed in the comfort room and refilled everyday. Thank you very much for sharing with us your review. Yours sincerely, Jenifer Mansueto

6/10 Okay

Drin, Bulacan

The hotel room is ok. I would just like to recommend to put a bidet on the comfort room for convenience and/or pail with dipper. Also, no toothpaste and shampoo were given. There was a hole on the ceiling of comfort room that creates noises everytime we open the door, so it was a bit creepy tho. The connection of tv cable sometimes gets interrupted. The vault isn’t working. But all in all, the comfortability in the room is quite fine.
Stayed 2 nights in May 2018
Response from JENIFER on May 20, 2018
Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize if your experience with us fell short of your expectations.Your comments and suggestions are much appreciated as they are indeed crucial in supporting our improvement efforts. Thank you very much and we look forward to having you back at the Dynasty Tourist Inn With warm regards

6/10 Okay

Francis

Liked: Staff & service, room comfort
Response from Jenifer on Apr 30, 2018
Thank you for taking your time to give your rating. Unfortunately, there was no comments left in your rating for us to know your concerns. Thank you for staying with us.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value place in town..defo go back
Very friendy.great value! Great location 8 minute walk from the centre circle but in a nice quiet area away from the begets n street hawkers..ignore previous stupid negative comments..I stayed in 5 other hotels and this was by far the best..aircon isn't noisy if you get up and flick the switch to 'low quiet mode'!!! It's also in a nice area with some nice restraints near by...
Response from Management on Apr 9, 2018
Dear James, Greetings from Dynasty Tourist Inn! Thank you for taking the time to share your experience with us during your recent stay. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at Dynasty Tourist Inn.

8/10 Good

Cresenciano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was not really to the excellent rating except one thing, Their towels are not maintained the appearance and old rotten towels been used and served for many customers. It was was good and safe in the hotel and all the Staff are well very ac accomodating, Also, they served breakfast only NO other meals.
Stayed 3 nights in Mar 2018
Response from Jenifer Mansueto on Mar 19, 2018
Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter.

10/10 Excellent

JC, Belgium

Liked: Cleanliness, staff & service
Worth it
Unusual and charming build, this hotel is worth a visit unless you really need a view.
Stayed 1 night in Mar 2018
Response from Jenifer Mansueto on Mar 3, 2018
Dear JC, Thank you for taking the time to let us have this valuable feedback We look forward to welcoming you back to Dynasty Tourist Inn. With warm regards

8/10 Good

KEVIN

Liked: Staff & service, property conditions & facilities, room comfort
Dynasty Business Inn
Quick check in. Convenient location. Bathroom was a bit grubby. Wifi in the room very poor signal.
Stayed 1 night in Jan 2018
Response from Management on Feb 12, 2018
Dear Kevin Greetings from the Dynasty Tourist Inn Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at the Dynasty Tourist Inn With warm regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The staff are friendly and very helpful. It was difficult to close the door to my room though, but I think I was the only one with that problem. Fairly clean, but the cabinet has a slightly musty smell. The location is accessible to the main street, and there are lots of taxis outside, so I had no difficulty getting a ride.
Stayed 3 nights in Jan 2018
Response from ANGEL on Jan 17, 2018
Good day thank you for taking time to write your experience with us , and for acknowledging the service of the staffs we aim to serve our guest with comfort. Your comment is important for us so we will be able to work on the issues and lapses you experience with us. We are looking forward to welcome you again in your next stay.

6/10 Okay

mike, British Columbia, Canada

Liked: Staff & service, room comfort
Great staff
We arrived before checkin time and they stored our bags in a safe area so we could start seeing Cebu. The staff were always smiling and happy to help in any way. A short walk down the road and you can catch a taxi/jeepney or walk to many things! The area seemed to be safe as we never once had any issues!
Stayed 4 nights in Jan 2018
Response from Manager on Jan 17, 2018
Dear Mike Greetings from the Dynasty Tourist Inn. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at the Dynasty Tourist Inn. With warm regards.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018
Response from Manager on Jan 17, 2018
Dear William Greetings from the Dynasty Tourist Inn. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at the Dynasty Tourist Inn. With warm regards.

6/10 Okay

Ernie, Palawan

Disliked: Staff & service, property conditions & facilities, room comfort
Not my standard
Shower is not good. No bidet. Table in the lobby is dusty.
Stayed 2 nights in Jan 2018
Response from Management on Jan 9, 2018
Dear Ernie, Greetings from the Dynasty Tourist Inn. Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize if your experience with us fell short of your expectations. Rest assured that we have placed great priority on the issues you raised, and that each one of those issues was brought to the immediate attention of the respective department heads so that we can pinpoint to our service associates where we went wrong and how we should address each problem. More importantly, we will continue to place utmost priority on training and developing our associates to ensure that they are always able to deliver services to the satisfaction of our guests. Your comments and suggestions are much appreciated as they are indeed crucial in supporting our improvement efforts. Thank you very much and we look forward to having you back at the Dynasty Tourist Inn With warm regards

8/10 Good

Yasmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
Thank you for taking your time to rate your stay with us.

10/10 Excellent

billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 22 nights in Nov 2017
Thank you for taking your time to rate about your experience with us. We are looking forward for your frequent stay at Dynasty. God Bless You.

10/10 Excellent

april ester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
Thank you for taking time writing your experience with us

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The air conditioner didn't work well at all and never cool down the room.. The room smell like manure so it was always hot in the room and was very uncomfortable for that reason.. now the staff was very friendly and helpful they're really nice so I can't knock them for that other than that I probably wouldn't go back to this place.
Stayed 9 nights in Dec 2017
Response from Management on Dec 14, 2017
Good day. Thank you for taking your time to write your experience with us. We allow our guest to check the rooms before checking in and if there are any problems, we always allow our guest to approach our staff and we are most willing to help and assist to any of our guest concerns. Our air condition are all new since end of November 2017. Lastly, the building in the photo is not our Hotel. Please do not try to mislead the readers of false information nor datas. Thank you

8/10 Good

Leo G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017
Response from Dynasty Management on Dec 14, 2017
Thank you for taking your time to write about your experience with us. We are looking forward for your frequent stay at Dynasty. God Bless You.

8/10 Good

roderico, doha

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel are very close to mall/restaurant/taxi cab.
Great & friendly staff at receptionist'they all lovely & pretty too./polite 'approachable security's on duty & rooms are well cleaned.all personnel they will greet you with a'good smile everyday ,you will feel comportable with them as family./dissapointed no.1: 1st night i cannot sleep due to a/c noisy /i request to another room(deluxe) on the nextday but still the a/c are the same old/noisy.the good thing there is another room on 1st floor w/new installed a/c so i get there & i paid 500 due to the room have extra bed./dissapointed no.2:toilet have no handspray also light switch have no cover and toilet room also have no exhaust(need maintenance & installation of exhaust)/dissapointed no.3: All bath towel are Old ENOUGH for replacement.I will come again if have a chance on the future.
Stayed 5 nights in Nov 2017
Response from Jen on Nov 28, 2017
Good day! Thank you for taking time to write about your experience with us.Thank you for acknowledging the location,staff and our service.Sorry for the inconvenience you have experience with us, we are on the process of renovating our hotel.Our hotel aimed to provide guest with the most comfortable stay at an affordable price.About the air conditioned and towels we already started to change a new one.Thank you and we are looking forward to see you again in our hotel.

4/10 Poor

merineza

Liked: Staff & service, room comfort
Not so good
Noisy room. Lots of mosquitos and no soap. Slow internet connection.
Stayed 1 night in Nov 2017
Thank you for taking time to write your experience with us, we are so sorry about the unwanted noise we are on the process of renovating our hotel.For the mosquito complaint,we take a prompt action of it .Internet connection is beyond our control,the hotel even upgraded the internet connection but still suffer poor connection and also we are in the Philippines almost all knows this is one of our problem here poor internet service.

6/10 Okay

Sunshine, Baguio City

Liked: Staff & service
Accessible location to tourist spots and malls
Nice stay in general but would have preferred more choices for bfast meals. The climb to the 3rd floor where our room was located was tedious especially after a long tiring day of touring. Good we're from the mountains and are used to walking but still would have preferred to save the energy for the next day's activities.
Stayed 3 nights in Oct 2017
Response from jen on Nov 16, 2017
Good day. Thank you for taking your time to write about your experience with us.Regarding with our breakfast, we only offered plated breakfast and not a buffet with four sets of choices.Yes, we do not have an elevator for we are not required to have one because we are only 3 storey building.Thank you and God Bless.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2017
Good day . We wish to address your concerns during your stay with us. we received two stars and not details regarding your concerns. We wish you well

8/10 Good

tess, west avenue, quezon city

Liked: Staff & service
The place is quiet altho the room assigned to me has some minimal deficiency, the staff from the front desk, the daily breakfast cook and the maintenance has very much compensated for the room. Price wise, I had a good buy. Will definitely recommend to my budget conscious friends
Stayed 4 nights in Sep 2017
Response from Management on Oct 10, 2017
Goo day. Thank you for taking your time to write about us. God bless

8/10 Good

KYOUNG MOON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017
Response from Dynasty Management on Sep 20, 2017
Thank you for taking your time to rate your stay with us.

4/10 Poor

Pauline

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017
Response from Dynasty Management on Sep 17, 2017
Good day . We wish to address your concerns during your stay with us. You received two stars and not details regarding your concerns. We wish you well ,

8/10 Good

jennifer

Liked: Property conditions & facilities
Stayed 1 night in Aug 2017
Response from Dynasty Management on Sep 12, 2017
Thank you for taking time writing your experience with us

6/10 Okay

Trish, Canberra

Liked: Staff & service, property conditions & facilities, room comfort
Good value budget hotel
This hotel is a budget hotel so don't compare it with a luxury hotel. For the small price paid, the hotel rooms is very good. The bed is a Queen size with a comfortable mattress and sheets and towels changed daily. The room has an en-suite, telephone, air-conditioner plus a safe. Included in the price I paid was breakfast, free WiFi and hot and cold drinking water when requested. The staff were always friendly and helpful. I would stay there again if visiting Cebu and I would also recommend to friends visiting Cebu.
Stayed 17 nights in Aug 2017
Response from management on Sep 12, 2017
Thank you for taking time writing about us

6/10 Okay

James

Liked: Cleanliness, staff & service
A good cheap hotel; Restaurant has a very limited menu and everything is plus plus your original billing.
Stayed 1 night in Jun 2017
Response from Dynasty Management on Aug 20, 2017
Good day. Thank you for taking your time to write about your experience with us. Our establishment only serve food for breakfast. We have not advertise or mislead guest regarding what we offer from our kitchen. From the booking you made, we will just follow what is indicated in your voucher on what you paid for, additional services will be charge, of course, if not indicated in your voucher that you paid for with your travel agency.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get what you pay for.
Stayed 1 night in Aug 2017
Response from Dynasty Management on Aug 20, 2017
Thank you for taking your time to write about us. We thank you for your comment. We aim to exceed the quality of our services and continue improving

2/10 Terrible

James

Disliked: Cleanliness, property conditions & facilities, room comfort
Dynasty more like Travesty
The hotel and surrounding area were missold and we had to leave early as I didn't feel it was safe or clean enough for my partner and I to stay any longer!
Stayed 3 nights in Jul 2017
Thank you for taking your time to write your experience with us. Sorry that you are unhappy with your stay.About the surroundings of the hotel it is beyond our control.The hotel already exist more than 24 years, so we knew the surroundings near in the hotel are safe and we really make sure that our guest are safe while staying with us. And also as far as I remembered when you check out earlier than your check out date,the front desk personnel asked you why you checking out early,you complain nothing about the hotel but you just answered changing plans and you need to go in Boracay that day.