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Reviews of Microtel Inn & Suites by Wyndham Carlisle

2.5 out of 5
Microtel Inn & Suites by Wyndham Carlisle
15 Westminster Dr, Carlisle, PA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1032 out of 1216 reviews" "
Rating 8 - Good. 141 out of 1216 reviews" "
Rating 6 - Okay. 28 out of 1216 reviews" "
Rating 4 - Poor. 8 out of 1216 reviews" "
Rating 2 - Terrible. 7 out of 1216 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff! Truly top notch!
Stayed 1 night in May 2024
Response from Charles on May 27, 2024
Thank you for taking the time to provide feedback from your recent stay! We are happy to see you found the staff to be friendly, and the hotel clean. I hope you will stay with us again soon.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and Big comfortable rooms
Stayed 1 night in May 2024
Response from Charles on May 27, 2024
Thank you for taking the time to provide feedback from your recent stay! We are happy to see you found the staff to be friendly, and the hotel clean. I hope you will stay with us again soon.

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for a work trip. Complimentary breakfast the next day was nice with sausage, eggs, and hash browns. There were other options for breakfast too. All around, good hotel for my work trip.
Stayed 1 night in May 2024
Response from Charles on May 22, 2024
With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great first impression. We agree that the breakfast buffet is great. Our service staff, Bonita will be so delighted to hear that you enjoyed it. We look forward to seeing you again soon.

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms, great value.
Stayed 1 night in May 2024
Response from Charles on May 22, 2024
Thank you for taking the time to provide feedback from your recent stay! We are happy to see you found the staff to be friendly, and the hotel clean. I hope you will stay with us again soon.

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An incredible deal : everything works, everything is clean, polite staff, nice breakfast, lots of little plusses (gift bag, fruit, etc), AND very low price!
Response from Charles on May 21, 2024
With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great first impression. We agree that the breakfast buffet is great. Our service staff, Bonita will be so delighted to hear that you enjoyed it. We look forward to seeing you again soon.

10/10 Excellent

Amy J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Charles on May 21, 2024
Thank you for taking the time to provide feedback from your recent stay! We are happy to see you found the staff to be friendly, and the hotel clean. I hope you will stay with us again soon.

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Charles on May 18, 2024
Thank you for taking the time to provide feedback from your recent stay! We are happy to see you found the staff to be friendly, and the hotel clean. I hope you will stay with us again soon.

10/10 Excellent

Mary, Sayreville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, can’t wait to stay again.
Stayed 1 night in May 2024
Response from Charles on May 15, 2024
We thank you for your wonderful praise and it was an honor to make your enjoyable stay with us! It is with our sincere appreciation to your loyalty with us and we are always pleased to see you like a family visit to us! 
Thank you so much again for your business and we will work hard to ensure the consistency of your quality experience with us!  We are looking forward to see you again soon.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very clean and nice property. The breakfast was good. If you are thinking I have never stayed at this location you need to give it a try!!
Stayed 1 night in May 2024
Response from Charles on May 15, 2024
We thank you for your wonderful praise and it was an honor to make your enjoyable stay with us! It is with our sincere appreciation to your loyalty with us and we are always pleased to see you like a family visit to us! 
Thank you so much again for your business and we will work hard to ensure the consistency of your quality experience with us!  We are looking forward to see you again soon.

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect quiet, clean spot to stol for the night.
Stayed 1 night in Apr 2024
Response from Charles on May 12, 2024
We are happy to have hosted your family. Thank you for the kind words regarding the cleanliness of the hotel, we are one of the higher scoring hotels in the area and we take pride in our hotel.  We strive for excellence.

8/10 Good

leslie

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Charles on May 12, 2024
Thank you for taking the time to provide feedback from your recent stay! We are happy to see you found the staff to be friendly, and the hotel clean. I hope you will stay with us again soon.

8/10 Good

leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here once a month n love it. However this time no tissues or toilet paper or coffee in the room. Not sure why. Maybe a new employee? I got one of the maids to give me the missing paper good but it was a little inconvenient. Other than that love it! Breakfast is pretty good yoo
Stayed 1 night in May 2024
Response from Charles on May 11, 2024
Thank you for taking the time to write a review about your recent stay at our hotel. I understand that we were not able to meet your expectations.  We do everything we can to ensure our guests enjoy our hotel. With that said, I assure that your feedback is incredibly important and we have addressed your concerns with our staff.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Overall excellent.
Stayed 1 night in May 2024
Response from Charles on May 10, 2024
Thank you for taking the time to provide feedback from your recent stay! We are happy to see you found the staff to be friendly, and the hotel clean. I hope you will stay with us again soon.

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine
Stayed 1 night in May 2024
Response from Charles on May 10, 2024
Thank you for taking the time to provide feedback from your recent stay! We are happy to see you found the staff to be friendly, and the hotel clean. I hope you will stay with us again soon.

10/10 Excellent

Dan

Travelled with partner
Liked: Amenities
The host who helped us at check-in was very helpful, knowledgeable and personable.
Stayed 1 night in May 2024
Response from Charles on May 8, 2024
We are happy to have hosted your family. Thank you for the kind words regarding the cleanliness of the hotel, we are one of the higher scoring hotels in the area and we take pride in our hotel.  We strive for excellence.

10/10 Excellent

Phillip, Las Vegas

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Charles on May 8, 2024
Thank you for taking the time to provide feedback from your recent stay! We are happy to see you found the staff to be friendly, and the hotel clean. I hope you will stay with us again soon.

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Charles on May 5, 2024
Thank you for taking the time to provide feedback from your recent stay! We are happy to see you found the staff to be friendly, and the hotel clean. I hope you will stay with us again soon.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Little bit outside of the main area of Carlisle. But, it was quiet, clean, comfortable and the breakfast was great!
Stayed 2 nights in Apr 2024
Response from Charles on May 3, 2024
Thank you for taking the time to provide feedback from your recent stay! We are happy to see you found the staff to be friendly, and the hotel clean. I hope you will stay with us again soon.

2/10 Terrible

Tom

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Charles on May 3, 2024
Thank you for taking the time to write a review about your recent stay at our hotel. I understand that we were not able to meet your expectations.  We do everything we can to ensure our guests enjoy our hotel. With that said, I assure that your feedback is incredibly important and we have addressed your concerns with our staff.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in after 6 pm. The clerk that checked us in was great. Very personable. We stayed the previous night in a Microtel in Ohio. Your breakfast was better.
Stayed 1 night in Apr 2024
Response from Charles on May 2, 2024
With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great first impression. We agree that the breakfast buffet is great. Our service staff, Bonita will be so delighted to hear that you enjoyed it. We look forward to seeing you again soon.

10/10 Excellent

Robin, Jonesboro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Everything from the staff to the property were magnificent. Keep it up guys.
Stayed 1 night in Apr 2024
Response from Charles on May 2, 2024
Thank you for taking the time to provide feedback from your recent stay! We are happy to see you found the staff to be friendly, and the hotel clean. I hope you will stay with us again soon.

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Great staff.
Stayed 1 night in Apr 2024
Response from Charles on May 1, 2024
Thank you for taking the time to provide feedback from your recent stay! We are happy to see you found the staff to be friendly, and the hotel clean. I hope you will stay with us again soon.

10/10 Excellent

Michelle, Deep River

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here before. It is clean and convenient to get to Dickinson and the town.
Stayed 1 night in Apr 2024
Response from Charles on Apr 28, 2024
We are happy to have hosted your family. Thank you for the kind words regarding the cleanliness of the hotel, we are one of the higher scoring hotels in the area and we take pride in our hotel.  We strive for excellence.

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities
We flood this a very agreeable stay. The room is small but very efficient. They have found ways to stash everything out of way. We didn't plan to stay in room much and this worked for us. Breakfast offerings are very extensive and comfortable.
Stayed 1 night in Apr 2024
Response from Charles on Apr 29, 2024
Thanks for providing such great feedback. We are very pleased to hear that our dedicated team provided you a warm welcome! It is great to know that you enjoyed our clean rooms, firm beds and complimentary hot breakfast. We value your opinion and we're glad we could make your stay with us a pleasant one. Please come back and see us again soon! Thank you.

10/10 Excellent

Alan

Liked: Staff & service, amenities, property conditions & facilities
Beautiful property, convenient to everything! Very pleasant and efficient staff. Would definitely stay here again for my next visit to Carlisle. 😊
Stayed 1 night in Apr 2024
Response from Charles on Apr 26, 2024
Thank you for taking the time to provide feedback from your recent stay! We are happy to see you found the staff to be friendly, and the hotel clean. I hope you will stay with us again soon.

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, friendly staff, and the bed and pillows were comfy!
Stayed 5 nights in Apr 2024
Response from Charles on Apr 26, 2024
With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great first impression. We agree that the breakfast buffet is great. Our service staff, Bonita will be so delighted to hear that you enjoyed it. We look forward to seeing you again soon.

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming. The beds could’ve been a bit softer.
Stayed 1 night in Apr 2024
Response from Charles on Apr 26, 2024
Thank you for taking the time to write a review about your recent stay at our hotel. I understand that we were not able to meet your expectations.  We do everything we can to ensure our guests enjoy our hotel. With that said, I assure that your feedback is incredibly important and we have addressed your concerns with our staff.

8/10 Good

Dane

Stayed 1 night in Apr 2024
Response from Charles on Apr 24, 2024
Thank you for taking the time to provide feedback from your recent stay! We are happy to see you found the staff to be friendly, and the hotel clean. I hope you will stay with us again soon.

10/10 Excellent

betty, West Orange

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
SImple, clean, no non-sense hotel.
Stayed 1 night in Apr 2024
Response from Charles on Apr 23, 2024
Thank you for taking the time to provide feedback from your recent stay! We are happy to see you found the staff to be friendly, and the hotel clean. I hope you will stay with us again soon.

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and one of the best rooms we have ever stayed in.
Stayed 1 night in Apr 2024
Response from Charles on Apr 22, 2024
We are happy to have hosted your family. Thank you for the kind words regarding the cleanliness of the hotel, we are one of the higher scoring hotels in the area and we take pride in our hotel.  We strive for excellence.

10/10 Excellent

Abigail, Garnet Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Apr 2024
Response from Charles on Apr 21, 2024
Thank you for taking the time to provide feedback from your recent stay! We are happy to see you found the staff to be friendly, and the hotel clean. I hope you will stay with us again soon.

10/10 Excellent

Brenda

Fast check in clean room
Stayed 1 night in Apr 2024
Response from Charles on Apr 16, 2024
We are happy to have hosted your family. Thank you for the kind words regarding the cleanliness of the hotel, we are one of the higher scoring hotels in the area and we take pride in our hotel.  We strive for excellence.

10/10 Excellent

ping

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is very delicious!
Stayed 1 night in Apr 2024
Response from Charles on Apr 15, 2024
With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great first impression. We agree that the breakfast buffet is great. Our service staff, Bonita will be so delighted to hear that you enjoyed it. We look forward to seeing you again soon.

10/10 Excellent

Edgar

Stayed 1 night in Apr 2024
Response from Charles on May 2, 2024
Thank you for taking the time to provide feedback from your recent stay! We are happy to see you found the staff to be friendly, and the hotel clean. I hope you will stay with us again soon.

8/10 Good

Hava

Stayed 2 nights in Apr 2024
Response from Charles on May 2, 2024
Thank you for taking the time to provide feedback from your recent stay! We are happy to see you found the staff to be friendly, and the hotel clean. I hope you will stay with us again soon.

10/10 Excellent

Stanley, Niles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Friendly staff at checkin.
Stayed 1 night in Apr 2024
Response from Charles on Apr 12, 2024
Thank you for taking the time to provide feedback from your recent stay! We are happy to see you found the staff to be friendly, and the hotel clean. I hope you will stay with us again soon.

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location, it's the first stop of my traveling South, about an eight to nine hour drive. Also on the return it is the last overnight and is about seven to eight hour drive from S.C. I have no dislikes at this time. Keep up the good service and tank you for it!
Stayed 1 night in Oct 2023
Response from Charles on Apr 9, 2024
We thank you for your wonderful praise and it was an honor to make your enjoyable stay with us! It is with our sincere appreciation to your loyalty with us and we are always pleased to see you like a family visit to us! 
Thank you so much again for your business and we will work hard to ensure the consistency of your quality experience with us!  We are looking forward to see you again soon.

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in staff was amazing. Great free perks and he upgraded the room which was spacious and spotless. I didn't get a chance to assess the breakfast but coffee is available 24/7. I wish they had a pet policy as I often travel with my dog. When traveling with pets, I highly recommend this hotel.
Stayed 1 night in Apr 2024
Response from Charles on Apr 9, 2024
Sorry, but we do not accept pets.

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, property conditions & facilities
The employees were very friendly and knowledgeable. Check in and check out were speedy and efficient.
Stayed 1 night in Apr 2024
Response from Charles on Apr 7, 2024
Thank you for taking the time to provide feedback from your recent stay! We are happy to see you found the staff to be friendly, and the hotel clean. I hope you will stay with us again soon.

4/10 Poor

Heather, Odessa

Stayed 1 night in Apr 2024
Response from Charles on Apr 25, 2024
Thank you for taking the time to write a review about your recent stay at our hotel. I understand that we were not able to meet your expectations.  We do everything we can to ensure our guests enjoy our hotel. With that said, I assure that your feedback is incredibly important and we have addressed your concerns with our staff.

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and great for overnight stay
Stayed 1 night in Apr 2024
Response from Charles on Apr 3, 2024
Thank you for taking the time to provide feedback from your recent stay! We are happy to see you found the staff to be friendly, and the hotel clean. I hope you will stay with us again soon.

6/10 Okay

Ronald

Liked: Cleanliness
Small bed
Stayed 1 night in Mar 2024
Response from Charles on Apr 1, 2024
Thank you for taking the time to write a review about your recent stay at our hotel. I understand that we were not able to meet your expectations.  We do everything we can to ensure our guests enjoy our hotel. With that said, I assure that your feedback is incredibly important and we have addressed your concerns with our staff.

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and convenient every time.
Stayed 4 nights in Mar 2024
Response from Charles on Apr 1, 2024
Thank you for taking the time to provide feedback from your recent stay! We are happy to see you found the staff to be friendly, and the hotel clean. I hope you will stay with us again soon.

10/10 Excellent

Dilshodbek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place
Stayed 1 night in Mar 2024
Response from Charles on Mar 30, 2024
We thank you for your wonderful praise and it was an honor to make your enjoyable stay with us! It is with our sincere appreciation to your loyalty with us and we are always pleased to see you like a family visit to us! 
Thank you so much again for your business and we will work hard to ensure the consistency of your quality experience with us!  We are looking forward to see you again soon.

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was awesome, consistent friendliness of the staff and value of the stay.
Stayed 3 nights in Mar 2024
Response from Charles on Mar 27, 2024
Thank you for taking the time to provide feedback from your recent stay! We are happy to see you found the staff to be friendly, and the hotel clean. I hope you will stay with us again soon.

10/10 Excellent

Cynthia

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Charles on Mar 28, 2024
Thank you for taking the time to provide feedback from your recent stay! We are happy to see you found the staff to be friendly, and the hotel clean. I hope you will stay with us again soon.

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a quick one night stay but even in that short period of time you can tell this hotel takes care of its clients. Very clean and quiet with everything you need accessible.
Stayed 1 night in Mar 2024
Response from Charles on Mar 25, 2024
We thank you for your wonderful praise and it was an honor to make your enjoyable stay with us! It is with our sincere appreciation to your loyalty with us and we are always pleased to see you like a family visit to us! 
Thank you so much again for your business and we will work hard to ensure the consistency of your quality experience with us!  We are looking forward to see you again soon.

10/10 Excellent

David, Doylestown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well appointed.
Stayed 1 night in Mar 2024
Response from Charles on Mar 25, 2024
Thanks for providing such great feedback. We are very pleased to hear that our dedicated team provided you a warm welcome! It is great to know that you enjoyed our clean rooms, firm beds and complimentary hot breakfast. We value your opinion and we're glad we could make your stay with us a pleasant one. Please come back and see us again soon! Thank you.

10/10 Excellent

Neil, Straffordville

Stayed 1 night in Mar 2024
Response from Charles on Apr 7, 2024
We are happy to have hosted your family. Thank you for the kind words regarding the cleanliness of the hotel, we are one of the higher scoring hotels in the area and we take pride in our hotel.  We strive for excellence.

8/10 Good

Harold

Travelled with family
Liked: Cleanliness, amenities
Great service and location
Stayed 1 night in Mar 2024
Response from Charles on Mar 17, 2024
Thank you for taking the time to provide feedback from your recent stay! We are happy to see you found the staff to be friendly, and the hotel clean. I hope you will stay with us again soon.