Luxury Room, 1 King Bed | Terrace/patio
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Reviews of The Cliff Hotel & Spa

3 out of 5
The Cliff Hotel & Spa
Gwbert, Pembrokeshire, Cardigan, Wales

Reviews

9.2

Wonderful

Rating 10 - Excellent. 416 out of 656 reviews" "
Rating 8 - Good. 186 out of 656 reviews" "
Rating 6 - Okay. 38 out of 656 reviews" "
Rating 4 - Poor. 12 out of 656 reviews" "
Rating 2 - Terrible. 4 out of 656 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from The Cliff Hotel & Spa Team on May 7, 2024
Thank you for taking the time to provide feedback on your recent visit, we are thrilled that you had an enjoyable experience.

10/10 Excellent

Hilary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine will definitely come back really enjoyed
Stayed 1 night in Apr 2024
Response from The Cliff Hotel & Spa Team on Apr 30, 2024
Thank you for taking the time to provide comments on your recent visit, we are thrilled that you had an enjoyable stay.

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from The Cliff Hotel & Spa Team on Apr 16, 2024
We are thrilled that you had an enjoyable visit and hope to welcome you back again soon.

10/10 Excellent

Clare

Liked: Property conditions & facilities
It was comfortable staff were polite and helpful and the atmosphere was gentle and perfect. Thank you
Stayed 3 nights in Apr 2024
Response from The Cliff Hotel & Spa Team on Apr 16, 2024
We are thrilled that you had an enjoyable visit and hope to welcome you back again soon.

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from The Cliff Hotel & Spa Team on Apr 16, 2024
We are thrilled that you had an enjoyable visit and hope to welcome you back again soon.

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Excellent facilities and excellent service. Staff are so helpful and friendly.
Stayed 2 nights in Apr 2024
Response from The Cliff Hotel & Spa Team on Apr 8, 2024
Thank you for taking the time to provide comments on your recent visit, we are thrilled that you had an enjoyable stay and hope to welcome you back again soon.

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing time spent in the Point Bar surrounded by fantastic scenery
Stayed 1 night in Apr 2024
Response from The Cliff Hotel & Spa Team on Apr 8, 2024
We are thrilled that you had an enjoyable visit and hope to welcome you back again soon.

10/10 Excellent

Karen

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from The Cliff Hotel & Spa Team on Apr 8, 2024
Thank you for the 5 star review

10/10 Excellent

Lee, Brackley

This hotel is excellent, my wife and I wish we had booked a longer stay, but we will be back and we would recommend it to anyone
Stayed 1 night in Apr 2024
Response from The Cliff Hotel & Spa Team on Apr 2, 2024
Thank you for your comments, we are pleased that you enjoyed your stay and hope to welcome you back again soon.

10/10 Excellent

David Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from the dining area were amazing and from the Point Bar.Will be visiting again in the near future.
Stayed 1 night in Mar 2024
Response from The Cliff Hotel & Spa Team on Apr 2, 2024
Thank you for your comments, we are pleased that you enjoyed your stay and hope to welcome you back again soon.

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. The only comments I would like to make, are that for a prestigious hotel, it is a shame to have PLASTIC disposable glasses in our room. Also an extra safety bar is needed for getting in and out of the over bath shower. No faults otherwise.
Stayed 2 nights in Mar 2024
Response from The Cliff Hotel & Spa Team on Apr 2, 2024
Thank you for your feedback, constructive comments are always welcome and we thank you for your thoughts. We are pleased that you enjoyed your stay overall and hope to welcome you back again soon.

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I arrived around 9.30pm on a midweek night to find lots of cars in the car park and a big 'do' going on in the function room. It was pretty loud as I was checking in and worried me that I would be disturbed. I need not have worried, I could not hear a thing in my room and was able to recover from a long journey in peace! I did not have dinner but enjoyed the breakfast buffet all the more for having missed a meal the evening before. I'd be happy to stay here again.
Stayed 1 night in Feb 2024
Response from The Cliff Hotel & Spa Team on Feb 16, 2024
Thank you for your feedback, we are thrilled that you had an enjoyable stay and hope to welcome you back soon.

10/10 Excellent

K

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024
Response from The Cliff Hotel & Spa Team on Feb 9, 2024
Thank you for taking the time to provide comments on your recent visit, we are thrilled that you had an enjoyable experience.

8/10 Good

Belinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only disappointed was that on arrival asked about the Spa and was told full for that afternoon could go in morning at 8am. Was advised on booking to book spa before arrival.
Stayed 1 night in Jan 2024
Response from The Cliff Hotel & Spa Team on Feb 5, 2024
We are please that you had an enjoyable visit and hope to welcome you back again soon.

10/10 Excellent

Martyn

Stayed 1 night in Jan 2024
Response from The Cliff Hotel & Spa Team on Feb 1, 2024
Thank you for your feedback, we are thrilled that you had an enjoyable stay!

4/10 Poor

Linda

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from The Cliff Hotel & Spa Team on Feb 1, 2024
Thank you for your feedback

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from The Cliff Hotel & Spa Team on Jan 18, 2024
Thank you for taking the time to provide comments on your recent visit, we are thrilled that you had an enjoyable stay and hope to welcome you back again soon.

10/10 Excellent

Paul and Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything, The room , excellent food, Hotel Very clean and tidy , Staff very efficient and friendly .
Stayed 2 nights in Jan 2024
Response from The Cliff Hotel & Spa Team on Jan 11, 2024
Thank you for taking the time to provide comments on your recent visit, we are thrilled that you had an enjoyable stay and hope to welcome you back again soon.

8/10 Good

Mayank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from The Cliff Hotel & Spa Team on Jan 5, 2024
We are thrilled that you had an enjoyable visit and hope to welcome you back again soon.

6/10 Okay

Viv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay.
Overall a good experience.
Stayed 1 night in Dec 2023
Response from The Cliff Hotel & Spa Team on Dec 12, 2023
Thank you for the great review

8/10 Good

Peter

Stayed 1 night in Nov 2023
Response from The Cliff Hotel & Spa Team on Dec 21, 2023
Thank you for taking the time to provide a review on your recent visit, we are thrilled that you had an enjoyable stay.

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good, we enjoyed the bar and restaurant. The staff were very pleasant and well trained which was a nice change. It's a beautiful location and I'm sure we will return.
Stayed 2 nights in Nov 2023
Response from The Cliff Hotel & Spa Team on Dec 6, 2023
Thank you for taking the time to provide comments on your recent visit, we are thrilled that you had an enjoyable stay and hope to welcome you back again soon.

10/10 Excellent

Lance

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from The Cliff Hotel & Spa Team on Nov 15, 2023
Thank you for the great review, we are thrilled that you enjoyed your visit

10/10 Excellent

Richard

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from The Cliff Hotel & Spa Team on Nov 4, 2023
Thank you for the great review, we are thrilled that you had an enjoyable stay and hope to welcome you back again soon.

10/10 Excellent

david

Stayed 1 night in Oct 2023
Response from The Cliff Hotel & Spa Team on Oct 9, 2023
Thank you for sharing your feedback, we are pleased that you had an enjoyable stay overall and hope to welcome you back again soon.

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant overnight stay
Greeted by very attentive & professional reception staff. Executive room was large with plenty of space. Very clean, with a large screen TV & comfortable king size bed. Food in the restaurant was excellent as were the staff. Bar area is comfortable with drinks at reasonable prices for a hotel. I would recommend this hotel. The ratings only give it 3stars?? but it is far superior than many 4 star+ hotels I've stayed in.
Stayed 1 night in Oct 2023
Response from The Cliff Hotel & Spa Team on Oct 9, 2023
Thank you for sharing your feedback, we are pleased that you had an enjoyable stay overall and hope to welcome you back again soon.

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities
We were here during a violent storm. Great place to watch from. We would stay again.
Stayed 1 night in Sep 2023
Response from The Cliff Hotel & Spa Team on Sep 30, 2023
Thank you for the great review, we are thrilled that you had an enjoyable stay and hope to welcome you back again soon.

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
The staff were fantastic, the food was delicious and the setting is beautiful.
Stayed 1 night in Sep 2023
Response from The Cliff Hotel & Spa Team on Sep 30, 2023
Thank you for the great review, we are thrilled that you had an enjoyable stay and hope to welcome you back again soon.

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from The Cliff Hotel & Spa Team on Sep 30, 2023
Thank you for the great review, we are thrilled that you had an enjoyable stay and hope to welcome you back again soon.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from The Cliff Hotel & Spa Team on Sep 30, 2023
Thank you for the great review, we are thrilled that you had an enjoyable stay and hope to welcome you back again soon.

10/10 Excellent

ANN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Just had a one night getaway and booked an economy double room but when we were checking in we were upgraded. Fabulous room great spa will definitely visit again. Lovely evening meal in the restaurant and a great buffet breakfast.
Stayed 1 night in Sep 2023
Response from The Cliff Hotel & Spa Team on Sep 22, 2023
Thank you for sharing your comments, we are pleased that you had an enjoyable stay and hope to welcome you back again soon.

8/10 Good

Caroline

Stayed 1 night in Sep 2023
Response from The Cliff Hotel & Spa Team on Oct 9, 2023
Thank you for sharing your feedback, we are pleased that you had an enjoyable stay overall and hope to welcome you back again soon.

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What’s not to like
The hotel was perfect. Great price, location and restaurant. Rooms were not to hot or cold and the staff really friendly. And the views in the morning, wow
Stayed 1 night in Sep 2023
Response from The Cliff Hotel & Spa Team on Nov 4, 2023
Thank you for the great review, we are thrilled that you had an enjoyable stay and hope to welcome you back again soon.

10/10 Excellent

jbeesmillinery

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from The Cliff Hotel & Spa Team on Sep 8, 2023
Thank you for taking the time to share feedback on your recent stay, we are pleased that you had such an enjoyable experience and hope to welcome you back again soon.

10/10 Excellent

Christine

Stayed 1 night in Aug 2023
Response from The Cliff Hotel & Spa Team on Sep 2, 2023
We are pleased that you had an enjoyable stay and hope to welcome you back again soon. Thank you for taking the time to share your comments.

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from The Cliff Hotel & Spa Team on Aug 24, 2023
We are pleased that you enjoyed your stay overall and hope to welcome you back again soon. Thank you for the feedback.

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property suited us very well. The hotel facilities were good and the availability of food and bar selection were ideal
Stayed 2 nights in Jul 2023
Response from The Cliff Hotel & Spa Team on Aug 2, 2023
Thank you for taking the time to share feedback on your recent experience, we hope to welcome you back again soon.

8/10 Good

Mitchell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only deficiencies i found were with the staff and food options in the point bar. Elsewhere in the hotel the staff were brilliant, Room, Breakfast, Restuarant and Spa were excellent.
Stayed 2 nights in Jul 2023
Response from The Cliff Hotel & Spa Team on Jul 25, 2023
Thank you for your review, we always appreciate constructive comments and will certainly take your feedback onboard. Great to see that you had an enjoyable stay overall and we hope to welcome you back again soon.

8/10 Good

valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from The Cliff Hotel & Spa Team on Jul 25, 2023
Thank you for your feedback

10/10 Excellent

Delyth

Stayed 2 nights in Jul 2023
Response from The Cliff Hotel & Spa Team on Jul 22, 2023
We are thrilled that you had an enjoyable stay, thank you for your sharing your feedback.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from The Cliff Hotel & Spa Team on Jul 22, 2023
Thank you for taking the time to leave a review. We sincerely apologise that your stay was below expectations, should you wish to discuss your experience please don't hesitate to contact a member of the team.

10/10 Excellent

Danny

Travelled with partner
The stuff was lovely and a great position
Stayed 1 night in Jul 2023
Response from The Cliff Hotel & Spa Team on Jul 22, 2023
We are thrilled that you had an enjoyable stay, thank you for your sharing your feedback.

10/10 Excellent

Danny

Stayed 1 night in Jul 2023
Response from The Cliff Hotel & Spa Team on Jul 22, 2023
We are thrilled that you had an enjoyable stay, thank you for your sharing your feedback.

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, a super spot, the evening meal was first-class, breakfast ok, Veggie sausages were the type I wouldn't eat, there are much better alternatives (Richmond).
Stayed 1 night in Jun 2023
Response from The Cliff Hotel & Spa Team on Jul 7, 2023
Thank you for taking the time to share your comments. We are pleased that you enjoyed your stay overall and always appreciate constructive comments to help us improve the service that we offer. Thanks again for choosing The Cliff Hotel & Spa.

10/10 Excellent

Laura

Stayed 1 night in Jun 2023
Response from The Cliff Hotel & Spa Team on Jul 4, 2023
Thank you for your review, we hope to welcome you back again soon

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value and very relaxing with views unbelievable
Stayed 2 nights in Jun 2023
Response from The Cliff Hotel & Spa Team on Jun 11, 2023
We are thrilled that you had an enjoyable stay and hope to welcome you back again soon. Thank you for the great review.

10/10 Excellent

Dafydd

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
My guests loved this hotel, very well run & great breakfast with spectacular views from dining room. Not ultra posh but runs like clockwork & spa well maintained. Rooms with sea views are apparently worth it !
Stayed 1 night in May 2023
Response from The Cliff Hotel & Spa Team on May 23, 2023
Thank you for your feedback, we are thrilled that you and your guests had an enjoyable stay and hope to welcome you back again soon.

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel.
Wonder time wonderful hotel.
Stayed 3 nights in May 2023
Response from The Cliff Hotel & Spa Team on May 23, 2023
Thank you for your feedback, we are thrilled that you had a wonderful stay and hope to welcome you back again soon.

10/10 Excellent

Sue

Stayed 1 night in May 2023
Response from The Cliff Hotel & Spa Team on May 16, 2023
Thank you for the great review, we are thrilled that you had an enjoyable stay.

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from The Cliff Hotel & Spa Team on May 2, 2023
Thank you for the great rating, we are thrilled that you had an enjoyable stay and hope to welcome you back again soon.