1 bedroom, in-room safe, blackout drapes, iron/ironing board

Reviews of The Devon Valley Hotel

4 out of 5
The Devon Valley Hotel
Devon Valley Road, Devon Valley, Stellenbosch, Western Cape

Reviews

8.8

Excellent

Rating 10 - Excellent. 121 out of 202 reviews" "
Rating 8 - Good. 51 out of 202 reviews" "
Rating 6 - Okay. 22 out of 202 reviews" "
Rating 4 - Poor. 5 out of 202 reviews" "
Rating 2 - Terrible. 3 out of 202 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with stunning views.
Stayed 1 night in Feb 2024

6/10 Okay

Beate

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Average hotel in stunning surroundings with dirty pool and hardly any of the usual amenities, breakfast poor
Stayed 2 nights in Jan 2024

10/10 Excellent

Aleksandra

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magical property with a beautiful rustic modern twist. Felt like I was in heaven honestly. Lovedddd the gardens and the pool. Staff was friendly. It was so peaceful and had amazing views. Plus the food at the restaurant was delicious. The breakfast had nothing to offer for me as I was vegan but the lunch and dinners did!
Stayed 1 night in Nov 2023

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best breakfast ever
Lovely hotel, great dinner and best breakfast ever
Stayed 1 night in Oct 2023

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Always exquisite service and views are spectacular as well as great home made fresh food!
Stayed 1 night in Jul 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Main bedroom & adjoining children's bedroom, plus bathroom well appointed, lovely & very comfy. Lovely setting. Shame we couldn't stay longer than one night.
Stayed 1 night in Apr 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Still great but feels tired
This has been one of our favorite hotels, but I found it not as kept-up, perhaps recovering from Covid closures? Breakfast, in particular, even had not-fresh pastries, which for south Africa, is surprising. Our room was made up between day one and day 2, with the bathroom spotless, but bed covers just loosely pulled up, and no vacuuming
Stayed 2 nights in Mar 2023

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely peaceful and laidback. Fell in love with this place

8/10 Good

Christine

Stayed 1 night in Jan 2023

10/10 Excellent

George

10/10 Excellent

George

10/10 Excellent

Kim

Stayed 1 night in Nov 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

6/10 Okay

Walt, grimsby

Disliked: Staff & service
The property was of a good standard the receptionist was appalling gave us wrong information I.e. when I asked about bringing the car nearer to our room she told us we were parked in the correct place and that she would get someone to help she the took us through a warren of corridors to the back of the Hotel down a path to another block I left my wife at the room to deal with the luggage a very helpful polite young man helped me the car was about 35 meters from the reception then another 45 metres to the room it took 3 rerun journeys to get everything moved. I then discover a parking spot 5 meters from our block Not happy the hotel advertises a gourmet restaurant the only thing on the menu were burgers (we were celebrating our 50 th wedding anniversary) the same person took our meal order I asked for a glass of beer which came half empty I asked if she would please top it up to the correct level to be told to stop stressing she walked off to bring another glass this time 3/4 full and walked off it took 20 minutes for anyone to take our food order. The breakfast selection was very good and top quality but the hot food was cold . We were disappointed with our stay and are still waiting for a reply from the hotel management but are not holding our breath
Stayed 1 night in Mar 2022

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

6/10 Okay

Lynette

Liked: Cleanliness, property conditions & facilities, room comfort
The settings and area is beautiful. The hotel is a bit disjointed and you have to walk quite a way to get to room. Parking near room was not available. The room was lovely but there was not even shower gel. Only one small bar of soap and one small shampoo. The breakfast was also below standard. Not much of a variety. And the lights around our room were not working so the whole building was in darkness and I struggled to get up stairs in the dark. All the bulbs were not working. Very dangerous at night.
Stayed 1 night in Nov 2021

8/10 Good

Janet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great choice
A lovely hotel in Stellenbosch close to everything you need. I recommend staying here.
Stayed 1 night in Nov 2021

10/10 Excellent

Discovermore

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2021

4/10 Poor

Desiree

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Hotel Review - Devon Valley Hotel
The Devon Valley Hotel didn't live up to its 4-star rating. Upon arrival, the staff was not friendly, and our bookings weren't reflecting on their system. As a result, a room was offered that was not ready for guests to check in. There wasn't any extra bedding for when the temperature dipped, the fireplace wasn't working, and the telephone, which should have been used to contact reception, was disconnected and non-functional. Furthermore, we stayed in a room where a wedding took place on the lawns in front of our room, offering little to no privacy (This should have been communicated). Overall a 1-star experience.
Stayed 1 night in Oct 2021

10/10 Excellent

LIZ

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience
Warm welcome, fantastic accommodation, lovely surroundings, staff are brilliant
Stayed 1 night in Oct 2020
Response from Erin & Melissa on Oct 14, 2020
Thank you !

10/10 Excellent

LIZ

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020
Response from Erin & Melissa on Oct 14, 2020
Dear Liz, Thank you ! We hope to hear from you in the near future :)

10/10 Excellent

Jacobus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view, good food and awesome service.
We took a weekend break from our hectic schedules and this was the perfect place to wind down a bit. The view from the patio is beautiful, the food is great and the room with its semi-private access to the swimming pool was ideal (we were in the manor house).
Stayed 1 night in Nov 2019

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Erin on Nov 22, 2019
Good day , Thank you for staying with us . We do appreciate any feedback. Kind Regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful scenery from the patio. The breakfast was amazing, the restaurant was great too. Friendly staff and spacious room!
Stayed 2 nights in Nov 2019
Response from DVH on Nov 13, 2019
Good day, we are so grateful for your kind words. Thanks for sharing your review with us and the community!

10/10 Excellent

Sarah, Berlin, Germany

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really luxurious and wonderful place - the staff are so friendly and helpful and the Junior Suite that I stayed in was sumptious and decorated beautifully. Drinks on the veranda by the fire pit was a real treat. The restaurant is also excellent.
Stayed 2 nights in Oct 2019
Response from DVH on Oct 18, 2019
Dear Sarah, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property landscaping is beautiful. The wait staff in dining area are incredibly friendly and polite. The very upsetting and disappointing visit was we had no water one night so we couldn’t shower or clean up after a long days travel. The second day no hot water and then a little warm water for the next few days. Management did not rectify or compensate for the problem they just made excuses. Will not stay there again.
Stayed 2 nights in Jul 2019
Response from DVH Management on Jul 31, 2019
Dear Anonymous, Thank you for taking the time to raise your concern and to review your stay with us. As per our meeting and explanation this morning, an airlock in the ring feed water system caused a drop in the water pressure feeding the rooms. Unfortunately a problem we could not have predicted. Our maintenance team, together with an expert in this field, is working on resolving the said issue. After the agreement reached this morning, I do hope your faith in our product is now restored. Once again, our sincerest apologies for this unfortunate incident.

10/10 Excellent

Shan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful Country hotel
Peaceful and tranquil stay in lovely countryside. Dinner and breakfast service and quality excellent. Was enjoying the views and ambience before the heavy rain. I was impressed that there was an umbrella available in the room to keep us dry walking to the restaurant.
Stayed 1 night in Jan 2019

10/10 Excellent

Steve, Shepperton UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location overlooking the vineyards. Large luxurious room. Staff are friendly and helpful. Restaurant food is excellent, only problem is when they have large tour groups, they struggled to cope.
Stayed 6 nights in Nov 2018

8/10 Good

Shaun O'Connor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
early morning wake-up call
Our only gripe was that they put us in room alongside another which was being refurbished by workmen. This meant we were woken up unceremoniously by workmen dropping hammers and speaking loudly. Just not on, also the air conditioning was faulty!
Stayed 1 night in Aug 2018

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

Ian, Kent, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Winelands Hotel
We stayed for 3 days. Our room was of a very high quality and extremely comfortable. The pool was right outside our room so it was easy to relax after a hard day of sightseeing. The hotel offers wine, gin and whisky tastings at very competitive prices - we did the wine and gin tastings and found them to be excellent. We ate in the hotel each evening and enjoyed excellent meals - particularly the tasting menu paired with wines which, at R650 pp is superb value. Breakfast was also good with a reasonable variety of hot food and an excellent cold buffet, all well prepared. The staff at Devon Valley hotel were very friendly and helpful but specifically we were very impressed with Lydia and Felicity who served us at dinner. Both were knowledgeable about the menu and wines and they had a very positive impact on the dining experience which we thoroughly enjoyed. This was our 3rd stay at the hotel and we would not hesitate to return again.
Stayed 3 nights in Mar 2018

6/10 Okay

Sylvia

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Great views a little out of the centre of things.
The hotel is situated in the Devon Valley so you’ll need a car to get to Stellenbosch centre. The views are breathtaking from the terrace. Breakfast is wonderful. The rooms are very comfortable other than the mosquitoes which were unbearable. Friends had another room where mosquitoes were not a problem. Plumbing was their problem but it was rectified. The yard could use a good cleaning.
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome views
A wonderful place with great food and great service
Stayed 2 nights in Jan 2018
Response from The Devon Valley Hotel team on Jan 17, 2018
Dear Anonymous, Thank you for your positive review! We will be sure to commend our chefs, as well as our team, on a job well done. Warmest Regards, The Devon Valley Hotel Team.

10/10 Excellent

Cheryl and John, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service and Fabulous, Delicious Food
This hotel and restaurant is a haven in the Stellenbosch area. It has a gorgeous view of the mountains. The service is extremely attentive and accommodating. The restaurant is fabulous. I had a wonderful honeydew gazpacho with sherbert that was to die for. My son had the special six course dinner that was paired with a wine from their winery for each course. My husband and I each had a wonderful linefish. Dessert was decadeant but not overpowering. We would have loved to stay longer. Breakfast was also fresh and wonderful with many choices both hot and cold from the buffet. We highly recommend t
Stayed 1 night in Dec 2017
Response from The Devon Valley Hotel Team. on Jan 11, 2018
Dear Cheryl and John, Thank you for your lovely review. Wonderful to hear you thoroughly enjoyed your stay, and even though it was too short, you still managed to appreciate the picturesque valleys and beautiful views! We will be sure to commend our chefs, as well as our Restaurant team, on a job well done. Wishing you many more future travels. Warm Regards, The Devon Valley Hotel Team.

8/10 Good

Marize , Pretoria

Liked: Staff & service
Comfortable hotel with pleasant view
Hotel staff very friendly and attentive. Dinner at flavours restaurant was excellent!
Stayed 1 night in Nov 2017
Response from The Devon Valley Hotel team on Nov 28, 2017
Dear Marize, Thank you for taking the time to provide us with some feedback on your stay. We are pleased to hear you had an enjoyable stay, I will be sure to pass on your compliments to our staff members. Warm regards, The Devon Valley Hotel team

10/10 Excellent

Gaonyadiwe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Rooms we were booked in were quite spacious. WiFi was superb. Breakfast very good. Lunch also good.
Stayed 1 night in Nov 2017
Dear Gaonyadiwe, Thank you for your positive review! We will be sure to commend our staff, as well as our Restaurant team, on a job well done. Warmest Regards, The Devon Valley Hotel Team

8/10 Good

Bill, WV

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel with beautiful views - in a vineyard.
Great breakfast. Transportation from airport was arranged through Silvertree tours. Had a great driver - Fred. Ended up hiring him for two days. He showed us to some great places in Stellenbosch and Franschhoek. Desk staff booked a nice restaurant for us in Franschhoek. Staff could have been more assertive in providing tour information. They basically gave us pamphlets and wished us good luck.
Stayed 2 nights in Sep 2017
Response from The Devon Valley Hotel team on Nov 15, 2017
Dear Bill, Thank you for your positive review! We will be sure to commend our chefs on a job well done. Regarding our information desk we must assure you that this is by no means our standard of operation. This matter will receive our earnest attention and correction. Warm Regards, The Devon Valley Hotel team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a very beautiful part of the world and the food was excellent. The hotel staff were very helpful
Stayed 2 nights in Sep 2017
Response from The Devon Valley Hotel team on Sep 19, 2017
Good day Dear Guest, Thank you for taking the time to provide feedback on your stay. We are pleased you had a pleasant visit to our property. I will pass on your compliments to the deserving staff. We hope to see you back here in the future. Have a lovely day further. Kind regards, The Devon Valley Hotel team

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We always enjoy visiting Devon Valley, whether to stay or just come to Sunday lunches, usually for our large family gatherings. Only problem this time was that two of the rooms, 12 & 14, had no hot water to shower.
Stayed 1 night in Jun 2017

8/10 Good

Martin, Surrey UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Autumn weekend
Found the hotel after a 40 min drive from Capetown International Airport near the end of the scenic Devon Valley. Beautiful view immediately grabs you from the hotel veranda. Very friendly helpful staff throughout. Old and new parts to the hotel, but that doesn't matter. Amazing food really top notch! Swimming pool edges could do with a bit of TLC but in the surroundings you aren't going to complain!
Dawn

10/10 Excellent

Jan, Comox, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in wine lands.
Needed a place to stay for a wedding. Wished we could spend more time at the hotel. Hotel is old but well preserved, and updated with all the modern conveniences.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for my meetings in Durban
Business trip

10/10 Excellent

bill, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel above stellanbosch town with good views
Great hotel booked at last minute lovely views great rooms and very friendly staff restaurant was all very good an great pizzas in the terrace bar

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Could do better
Could have been better. I booked 3 nights but as my plans changed, not at the same time. Hotel acknowledged 3 night stay but I still had to move room after one night and get a new key card everyday. Restaurant food could have been better. Quality was unpredictable and menu difficult to understand. Wine tasting menu - good snacks but terrible wine. Tasted like the end of bottles. A pity because the outside terrace is a very pleasant setting for a drink/meal Overall I felt the hotel was geared to groups rather than individual travellers

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Devon Valley Hotel
A lovely hotel in a beautiful location.