Premier Double or Twin Room, 1 King Bed | Exterior

Reviews of Evergreen Manor And Spa

5 out of 5
Evergreen Manor And Spa
11 Murray Street, Stellenbosch, Western Cape

Reviews

8.2

Very good

Rating 10 - Excellent. 16 out of 41 reviews" "
Rating 8 - Good. 14 out of 41 reviews" "
Rating 6 - Okay. 9 out of 41 reviews" "
Rating 4 - Poor. 2 out of 41 reviews" "
Rating 2 - Terrible. 0 out of 41 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing quiet location near town and University
All of the staff were friendly and welcoming. Room spacious and clean with a complimentary carafe of sherry. We ate a lovely breakfast outside. A cold selection available inside and a hot breakfast could be ordered. A short walk to the Fat Butcher restaurant and the Botancial Gardens.
Stayed 1 night in Oct 2023
Response from Riel Meynhardt on Nov 2, 2023
Dear KatherineThank you very much for your feedback. I am very happy to hear that you enjoyed your stay and our very central location. We look forward to welcoming you back to Evergreen in future.Kind regardsRiel Meynhardt

10/10 Excellent

Nicholas

Stayed 4 nights in May 2023

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from Riel Meynhardt on Mar 24, 2022
Thank you very much for staying with us. We look forward to welcoming you back at Evergreen

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how this house has been kept up, lovely details in the woodwork, etc. The breakfast was great. I felt at home, thank you Clayton and Barend!
Stayed 11 nights in Jun 2021
Response from Clayton on Jul 9, 2021
Dear Mr. de Villiers, Thank you very much for your feedback. We are happy to hear that you appreciated the details in our woodwork and that you enjoyed your stay with us and the friendly and caring service that our team is so proud to offer. We look forward to welcoming you back at Evergreen Manor. Kind regards, Clayton Robyn

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Clayton on Jun 7, 2021
Dear Kimberly, We are incredibly grateful that you took the time out to leave us a good rating. We hope to welcome you back in the near future. Warm regards, Clayton Robyn Revenue & Reservations Manager

8/10 Good

Randhir

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

PrakashChand, Orlando , Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything was very good. I was a little disappointed with the room rates at the Manor. somehow there was a confusion along the line and I paid US$ 334.00 for two nights, in my opinion it was a little overboard.
Stayed 2 nights in Sep 2018
Response from Evergreen Manor Team on Oct 18, 2018
Dear Prakash, Thank you for taking the time to review our property. We are delighted to have accommodated you & happy that you enjoyed your stay. Our rates do vary, depending on how many guests stay in the room, and we hope that this did not negatively impact your family's time in Stellenbosch.

6/10 Okay

john, Nairobi

Liked: Cleanliness, staff & service, room comfort
Nice close to Stellenbosch university
Nice quiet and very clean with amazing staff ;I actually arrived very late due to freight issues but they understood and waited for me, funny enough for me there was an honesty bar in the small room ; wine , beers etc ; I had good times
Stayed 2 nights in Dec 2017
Response from The Evergreen Team on Dec 12, 2017
Dear John, We are glad that you enjoyed your stay and appreciate our location. We look forward to welcoming you back & promise to keep your mini-bar stocked. Kindest regards, The Evergreen Team

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Willem Johannes

Liked: Cleanliness, property conditions & facilities, room comfort
clean an conveniebt hotel,near University
Very nice stay and walking distance to University

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
This was a BnB. The room was spacious and the bed comfortable. Everything was clean and well maintained. The breakfast was delicious. There is no staff on at night, but you have keys to come and go, and felt very safe. There was a discrepancy with how many nights I was staying. I originally was staying 2 nights and then changed it to one night via Expedia per the change policy of the hotel. This seems it was communicated to the hotel, but the manager didn't give me any issues. She was clearly confused, but she didn't give me a hard time about it and took it up with Expedia.

8/10 Good

Andrew, Fourways

Liked: Cleanliness, staff & service, room comfort
Very nice... Some parts of the hotel a bit worn around the edges, could use a bit of tlc, but very friendly, helpful staff... Barend and sarita were great, very friendly and accommodating...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location, friendly staff.
Very nice. Great location. Very friendly manager and helpful staff. More like a 4 than 5 star but good value for money.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay
Nice clean hotel in old Stellenbosch style with great service and in walking distance to the restaurants and shops

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Ok, if you're a traveling student -
Pretty run of the mill. Moldy bathroom, bit disrepair, ok food, leaky door, etc. Nice enough staff but definitely not on my top 10 or hospitality. Old place and looks like it. I wouldn't mind a bit... but the price is such that it felt out of balance.

10/10 Excellent

cora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely place decorated with antique furniture. lovely atmosphere. would love to return.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and service -- highly recommended.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice but too English
Hotel is lovely from outside, rooms are huge and air-conditioned. There is a lovely bathtub in the room - the only problem that smelly gas comes out from the drain. We have to block it with the plug for smell to vanish. Second nonsense is an old British sink with two faucets and a plug - it may be fun for Brits but annoyance for the rest of the world travelers. Third thing is typical for all colonial houses - slamming doors and squeaky floors. It is hardly possible to sleep if people in the room above are up.

10/10 Excellent

BENEDITO F

Stayed 1 night in Oct 2023
Response from Riel Meynhardt on Nov 2, 2023
Dear Benedito FThank you very much for your feedback. We look forward to welcoming you back at Evergreen in future.Kind regardsRiel Meynhardt

6/10 Okay

Max

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Bon emplacement mais sejour mitige
Sejour mitige les consignes entre les agents d accueil ne sont pas transmises donc necessite de refaire le check in,le spa n est pas a la hauteur et la literie non plus.par contre tres bon emplacement tres central et tres bon petit dejeuner.vigilance ils voulaient nous refaire payer la chambre alors que nous avions deja regle via hotel.com
Stayed 1 night in Nov 2022
Response from Riel Meynhardt - owner on Dec 23, 2022
Cher MaxMerci beaucoup d'avoir partagé vos commentaires et d'avoir mentionné notre très bon petit déjeuner et notre emplacement merveilleux.Mes sincères excuses pour la mauvaise communication avec les documents d'enregistrement et le paiement. Vous avez été assisté par un nouveau membre de notre équipe, qui est devenu confus entre la manière dont les exigences de paiement sont indiquées par Hotels.com et une autre plateforme en ligne. Nous avons relevé ce problème et avons pris des mesures correctives en organisant plusieurs sessions de formation avec cette personne pour éviter qu'une telle situation ne se reproduise.Je ne sais pas si la literie n'était pas à votre goût, car nous utilisons des draps en percale de 400 fils et beaucoup de nos clients commentent le confort des lits et des draps.Notre établissement Spa n'est pas un Hydro ou Destination Spa au sens européen et nous ne prétendons pas l'être. Il propose une large gamme de soins de spa et de beauté comme un avantage supplémentaire pour nos clients.C'est notre passion chez Evergreen de rendre le séjour de chaque client agréable et nous sommes récompensés dans nos efforts par les nombreux qui reviennent encore et encore. Nous sommes vraiment désolés que vous n'ayez pas vécu cette expérience avec nous, mais espérons vous accueillir à nouveau à l'avenir pour offrir le séjour de qualité supérieure que nous avons l'habitude d'offrir à nos clients.

10/10 Excellent

Mira

Stayed 1 night in Oct 2022
Response from Riel Meynhardt on Nov 2, 2022
Dear MiraThank you very much for your feedback. We are so happy to see that you enjoyed your stay at Evergreen and we look forward to welcoming you back in future.Kind regardsRiel Meynhardt

10/10 Excellent

camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastiskt hotell
Fantastiskt hotell. Fina rymliga rum, trevlig service och perfekt läge.
Response from The Evergreen Team on Apr 3, 2018
Thank you so much for your positive feedback. We are overjoyed that you were happy with your accommodation & trust that our prime location made it easier for you to explore our beautiful town.

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevlig och lugnt
Trevligt boende med trevlig personal. Bra frukost och 2 små pooler. Gångavstånd till många restauranger. Och nära till många vingårdar!
Response from Evergreen Team on Mar 18, 2018
Thank you for the great review, Elisabeth! We appreciate your positive feedback

10/10 Excellent

Harri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Kaikki muu loistavasti paitsi ilmastointilaite ei ollut ihan priima. Henkilökunta todella omistautunut työlleen.
Stayed 7 nights in Feb 2018
Response from Evergreen Team on Mar 18, 2018
Thank you for your positive feedback!

6/10 Okay

Roger

Liked: Cleanliness, property conditions & facilities
Inte prisvärt.
Stellenbosch är fullt av turister och studenter. Fullt på restauranger och parkeringar. Välj en annan plats.
Stayed 3 nights in Feb 2018
Response from The Evergreen Team on Apr 3, 2018
Thank you so much for taking the time to offer feedback on your stay. Stellenbosch is indeed student town & attracts many tourists due to the rich historical background. The town does however quiet down during the winter months, which may then offer you a more suitable experience.

4/10 Poor

Jan

Disliked: Property conditions & facilities
Evergreen Manor - en stor besvikelse
Dåligt underhållet. Oproffsigt gjord inredning och ett vägguttag saknade plastskydd och alltså var rent farligt. Smutsiga väggar och fönster, fönsterluckor slog i vinden och gick inte att stänga. Fick be om saker som fattades. Skulle varit fyr-stjärnigt. Det kanske det har varit någon gång tidigare. Ser bättre ut på bild än i verkligheten. Besvikelse!
Stayed 4 nights in Jan 2018

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018
Response from Evergreen Team on Jan 23, 2018
Thank you for rating our guest house!

8/10 Good

Gaetan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
Thank you for rating our property. We hope to welcome you back soon. Kindest regards, The Evergreen Team

8/10 Good

per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Dringend renovierungsbedürftiges Haus
Der Empfang war freundlich und - was sehr positiv war - der Check-In weit vor der offiziellen Zeit möglich. Es ändert aber nichts an der Tatsache, wonach das Haus einer dringenden und allgemeinen Renovierung bedarf.

8/10 Good

Not Provided, 91640 Briis sous Forges

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Étape sympathique dans un lieu chargé d'histoire
Accueil professionnel et chaleureux avec informations locales.

4/10 Poor

Johannes, Bennekom

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veel bla bla, weinig wol
Dit hotel was voor ons de enige grote tegenvaller in Zuid Afrika. Veel bla bla weinig wol. Manor en Spa.. jaja.... Welke Spa? twee hele kleine zwembadjes waarvan 1 vuil? Eerst weggestopt in een kamer naast de garage met "gezellig" uitzicht op de geparkeerde auto's en busje. Na beklag naar een andere kamer, waarbij de mannelijke hulp (concierge?) ons nog wist te melden dat een kamer met twee single bedden wel duurder was dan 1 met een tweepersoonsbed (????) . Het ontbijt was beperkt en de ruimte toe aan een opknapbeurt. Een late check out ( 5 uur later ivm late vlucht) was mogelijk tegen een tarief dat hoger lag dan het reguliere voldaagse tarief. Al met al, graag geld vangen, weinig passie met de gasten. Onderhoud aan het hotel is wisselend. Voor dat geld zijn er betere opties die ook nog meer centraal liggen. Jammer

10/10 Excellent

JOHANNES, Veghel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keurig B&B met goede service
Keurig B&B, goede kamers, veel TV/Film kanalen met grote TV. Fijne ligstoelen bij klein zwembadje, op loopafstand van centrum. Goed ontbijt, met lekkere mogelijkheden met omelet/groenten.

6/10 Okay

Lucas, Stockholm

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Ok hotel just off the center
5 minutes walk from centre. Nice setvice but a guesthouse really even though pictures gives you more of a hotel feel to it. Nice people. Badly insulated so cold at winter

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mukava ja rauhallinen
Mukava palvelu ja rauhallinen ympäristö kävelymatkan päässä keskustasta

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort