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Reviews of Ocean Park Inn

2 out of 5
Ocean Park Inn
3900 State Highway, Eastham, MA

Reviews

7.2

Good

Rating 10 - Excellent. 130 out of 539 reviews" "
Rating 8 - Good. 173 out of 539 reviews" "
Rating 6 - Okay. 121 out of 539 reviews" "
Rating 4 - Poor. 69 out of 539 reviews" "
Rating 2 - Terrible. 46 out of 539 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Kathryn

Liked: Staff & service
Nice big bathroom and comfortable beds.Did not like not having a hairdryer in the room. Overall a good place to stay.
Stayed 1 night in Sep 2023

8/10 Good

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Rachana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!!
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Just okay
Needs a thorough cleaning and lots of paint. Heater not working properly and little or no reception on the tv. Check on very nice woman
Stayed 3 nights in Sep 2023

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, property. Enjoyed the indoor pool next door.
Stayed 1 night in Sep 2023

10/10 Excellent

sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Leslie

Liked: Staff & service, amenities
The off season rate for this hotel made it a deal. My room was nicely appointed and clean with consideration to the end of season. Unfortunately, it was very musty smelling upon arrival. The office personnel was a gem. we chatted for awhile and I felt very welcomed. The BEST part of this location was access to its sister hotel. I thoroughly enjoyed the privacy of the outdoor pool during my stay. Ive stayed here over the eyars and will definately return,
Stayed 1 night in Sep 2023

4/10 Poor

dorothy

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Arrived. They had no hangers for clothes. office said everyone steals them. Bought some at tj maxx Air conditioning did not work Could not open window no screen We were out almost all day Sunday, but room was never made up. Had to call for towels for the next day!!! The pool was refreshing though
Stayed 2 nights in Sep 2023

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
No microwave in room
Stayed 1 night in Sep 2023

4/10 Poor

Lori

Stayed 3 nights in Aug 2023

10/10 Excellent

Henry

Stayed 1 night in Sep 2023

10/10 Excellent

Meredith, Shrewsbury

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, the beds, pillows and linens were comfortable. In-room A/C for climate control. It was a non-smoking room (located on the upper level) but people smoked briefly on the balcony down the porch from where we were staying. The bedside wall lamp on the side of one bed lacked a knob for turning it on or off. In the morning we walked next door to have the breakfast buffet at the Sheraton Four Points (excellent coffee and fresh fruit) with the typical buffet fare. There are better breakfast options within driving distance but this was good enough. Overall, this is a basic motel in a good location. We were grateful we could find a property that did not demand a 2-night minimum given the Labor Day holiday weekend.
Stayed 1 night in Sep 2023

10/10 Excellent

Karen

Stayed 2 nights in Sep 2023

2/10 Terrible

Gregory, Macedon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property should not be listed. First off, the room was not clean. It was cramped. The bathroom had no place to hang towels. The supplied toiletries were insufficient. There was no hair dryer. The phone didn't work. When I asked about the phone, I was told that "they were supposed to fix the phones last fall." Hmmm. It took me a short time to figure out that many of the "guests" were not travelers. I found out that they were using the Ocean View to house staff from the "sister" Four Seasons hotel. The problem was that kids were left unattended in rooms and they kept bouncing and jumping around for hours in the room above us. When I asked about switching hotels, I was told the room rate was about $350 a night, which I considered to be exorbitant. I'm disappointed that the rating on Expedia was 7/10. This motel would only work as a pay by the hour motel.

4/10 Poor

Nancy

Plumbing issues and room has unpleasant odor
Stayed 1 night in Aug 2023

6/10 Okay

Jorge

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room smelled of humidity and 1 of the 2 beds had dirty sheets
Stayed 1 night in Aug 2023

4/10 Poor

John, Montclair

Travelled with family, Travelled with pets
Disliked: Property conditions & facilities
Musty smelling room -- smelled like cat urine. Damp and sticky sheets. Ceiling tiles dropping dust on beds. One of the worst hotel nights ever -- and room was NOT to cheap!
Stayed 1 night in Aug 2023

6/10 Okay

Katelyn

Travelled with family
Liked: Cleanliness, staff & service
The phone in the room did not work and the air conditioning did not work. There were no curtains in the small window. It was sufficient for a less expensive option for a night.
Stayed 1 night in Aug 2023

10/10 Excellent

Noreen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice. Helped with suggestions for food in area. Room was conveniently located. It was great to use Sheraton Four Points restaurant and fitness room. Only one thing I would change- temperature of water in shower varied dramatically when in use, and bathroom was small. Otherwise, a great stay.
Stayed 2 nights in Aug 2023

6/10 Okay

Amir

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
The rooms feels not safe.
Stayed 3 nights in Aug 2023

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Staff was friendly and helpful. Hotel is older but clean. Price was the best for that area
Stayed 1 night in Aug 2023

10/10 Excellent

AnnaEllen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly fine simple hotel!
Perfectly fine simple hotel!
Stayed 2 nights in Aug 2023

6/10 Okay

Gary

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
It was ok.
It was ok. The bed was comfortable and the room was a decent size. The refrigerator didn’t have a freezer compartment and the air conditioner didn’t work very well. If you wanted room service you had to request it so we had to go to the office for towels and toilet paper. The pool was nice and fellow guests were friendly.
Stayed 4 nights in Aug 2023

10/10 Excellent

Angelique

Stayed 1 night in Aug 2023

6/10 Okay

Lindsay

Liked: Staff & service
Disliked: Cleanliness
Stayed 5 nights in Aug 2023

8/10 Good

Vicky

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Close to the bike path and everywhere we want to go.
Stayed 2 nights in Aug 2023

2/10 Terrible

Kathleen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Robert

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023

6/10 Okay

John

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2023

6/10 Okay

Jody

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Our room smelled like mold and could have been cleaner (weird drips on the walls, smudges on fridge). It is pet friendly, but that can be annoying when your neighbor’s dog starts barking at 5:00am. You have to make a request to have your room cleaned (ie: beds made, vacuumed, etc; standard fair at other places).
Stayed 3 nights in Aug 2023

10/10 Excellent

jessica, Broad Channel

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price close to all we wanted to do. Perfect for dogs and staff was prompt when we requested service for the room.
Stayed 2 nights in Jul 2023

6/10 Okay

Ross

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

8/10 Good

Michael

Stayed 1 night in Jul 2023

2/10 Terrible

Louise

Stayed 2 nights in Jul 2023

6/10 Okay

Christopher

Travelled with family
Liked: Cleanliness, staff & service
The rooms were a good size with 2 queen beds. Room was dated. Small fridge, no microwave. Was able to go next door to the sister hotel to get coffee on the house. Access to hotel next door that had an indoor pool. Overall a good experience.
Stayed 3 nights in Jul 2023

10/10 Excellent

Susan

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience. Staff was friendly and helpful. Room was clean, bed comfortable,ac great,water pressure great, plenary of towels. Pool lovely. Older hotel so not perfect but clean. Perfect for guest with dogs. Area very centrally located. Would stay again.
Stayed 2 nights in Jul 2023

6/10 Okay

Janae

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Location very convienent. Property needs upkeep. Toilet was not anchored securely to floor. Ceiling tile in bathroom had black mold. Other ceiling tiles were stained or poorly fitting in room & bathroom. Disappointed had done away with washer & dryer. No coffee pot in rooms or microware. Microwave was in office which was inconvienent. Room smelled stale. No regular service for towels, etc. Was there 5 nights & sheets were never changed. When we saw staff they would provide necessary towels, soap, etc. but had to ask. Staff not always knowledgable about policies and check out time was not posted.
Stayed 5 nights in Jul 2023

10/10 Excellent

Michelle

Travelled with pets
Liked: Cleanliness, staff & service
Property needs updating. Hotel door wasn't too secure.
Stayed 1 night in Jul 2023

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Would never stay here again, there was black mold on the bathroom wall and the curtain rod was pulled out of the wall with a hole in the wall, the bottom of the tub was all stained brown, and we killed 4 ticks in the room,there is no coffee pot in the room
Stayed 3 nights in Jul 2023

10/10 Excellent

Genny

Good
Stayed 5 nights in Jul 2023

4/10 Poor

Natalie, Rochester

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is close to many beaches and shops/ restaurants making it convenient. As for the rest, well good luck! The hot water did not work. The ocean was warmer for a shower. The headboard was hanging off the wall. I called the front desk but no one answers the phone. There was no housekeeping services. I ended up placing 5 days of trash in a large garbage bag and placed in front of the housekeeping closet. I proceeded to watch the staff steer their cart around the trash and go about their day.... multiple times a day. It was gross. When I reported to front desk on check out, they said I needed to find a housekeeper and directly ask them to remove the trash. Silly me! The swimming pool looks like it hasn't been cleaned this season. The place could have great potential given location but as for now, what a rip off!
Stayed 3 nights in Jul 2023

10/10 Excellent

Ferid

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 3 nights in Jul 2023

6/10 Okay

Evelyn

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
The room smelled bad likestrong mildew no coffe maker in the room no breakfast included 😢
Stayed 2 nights in Jul 2023

10/10 Excellent

Concetta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

4/10 Poor

Amy

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The front desk staff were very polite and helpful. However, we had to change rooms twice because of terrible mold and mildew smell. Changing rooms did not help.
Stayed 7 nights in Jul 2023

8/10 Good

Melody

Travelled with family
Disliked: Cleanliness
The location was good for checking out the surrounding areas. However the rooms need updated and need more attention to the details of cleaning. Spider webs, mold in bathroom shower stains on bed sheets. Staff was nice enough but seemed a bit confused at check in about the second night stay and payment method.
Stayed 1 night in Jul 2023

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
This place was much better than anticipated after reading some of the reviews. We were pleasantly surprised, very clean sheets and comfy bed, staff were very pleasant and the price was right. We actually had the pool to ourselves for the afternoon and thoroughly enjoyed our time here. The only negative thing I can think of is no shelves, or places to set stuff in the bathroom and the soaps are about the size of a quarter ... but they will give you as many as you need! We wouldn't hesitate to stay here again!
Stayed 2 nights in Jul 2023