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Reviews of Rimbun Canggu Hotel

3.5 out of 5
Rimbun Canggu Hotel
55 Jl. Pantai Batu Bolong, Canggu, Bali

Reviews

8.4

Very good

Rating 10 - Excellent. 10 out of 23 reviews" "
Rating 8 - Good. 8 out of 23 reviews" "
Rating 6 - Okay. 4 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 1 out of 23 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

9.4/10

Amenities

8.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Christine

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disappointing
It is very clear that the property lacks general maintenance. I think what bothered me the most was when you shower the whole bathroom floor is under water and it doesn’t drain, so when you go to the bathroom at night or early morning you have to walk on soaking wet floors. The deck flooring all around the hotel is broken and not fixed to the ground so you get woken up by people walking around. It’s also a noisy environment, a lot of guests making noise until 4:30am. I certainly won’t be staying here again. It’s not value for money.
Stayed 2 nights in Sep 2023
Response from Edwin on Sep 12, 2023
Dear Christine,Thank you for sharing your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay. We appreciate your input, and we will address these issues to improve our property. Your comments will help us enhance the guest experience in the future.Regards,Resort Manager

10/10 Excellent

XI WEN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything so great location, smiling staffs except the air-conditioner water leakage. Yet I would love to stay with them again 🙂
Stayed 3 nights in Mar 2023

10/10 Excellent

Angeline

Stayed 2 nights in Dec 2022

8/10 Good

Benjamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2020

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice!
Nice and tidy hotel, recommended for couples!
Stayed 1 night in Dec 2019

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value
Great value for money, good location, lovely pool, room was great very modern and clean. Staff were very friendly. Could have stayed a lot longer.
Stayed 1 night in Dec 2019
Response from Nury/ Sales Manager on Dec 9, 2019
Dear Sam, Thank you for your review and i do believe you had a good stay with us and hope to see you again soon

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay in this cute little hotel in Canggu ! Close to everything, the room are clean and deco is nice !
Stayed 3 nights in Sep 2019
Response from Nury/ Sales manager on Nov 18, 2019
Thank you for the great reviews a very much hope to see you again on your next visit

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2019
Response from nury on Sep 26, 2019
Hi .. Thank you for the great reviews and hopefully to see you again very soon

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very welcoming and the staff were very helpful. They catered to our needs and were friendly throughout. The rooms were excellent and there was nothing that was amiss. Highly recommend this boutique hotel resort.
Stayed 1 night in Aug 2019
Response from Nury on Sep 5, 2019
Thank you for the great reviews and hope to see you again on your next visit

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. Very polite and helped us organise the airport shuttle that arrived on time. We only had a short stay but the property was well laid out and the pool area was lovely.
Stayed 1 night in Aug 2019
Response from Nury on Aug 19, 2019
Thank you for the great review and all compliments about the property and staff We will maintain all those things and keep it up in order to always provide best services to the guest - see u again soon....

8/10 Good

Celina

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in May 2024

6/10 Okay

Claudia

Travelled with partner
Größere zimmer
Stayed 4 nights in Feb 2024

8/10 Good

Preben

Liked: Staff & service, room comfort
Værelset overordnet pænt rent, men sengelinned blev ikke skiftet på de 3 overnatninger, på trods af at man havde option på at signalere med et kort om behovet og der VAR et behov… Inventar på værelset en anelse slidt. Ud over ovenstående var hotellet ok.
Stayed 3 nights in Dec 2023

8/10 Good

Moa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

6/10 Okay

jade

Travelled with group
Liked: Cleanliness
Simple room with everything you need. Overall it was okay, but the shower was flooding and there was no haridryer.
Stayed 5 nights in Jun 2023

2/10 Terrible

Vince

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST HOTEL EXPERIENCE EVER
This is by far my worst experience at a hotel EVER. Me and my girlfriend checked in at midnight and the room was full of DEAD INSECT EVERYWHERE, even in the bed. We were chocked and demanded to be moved to another. Also in the other room there was a big problem with insects. We would have moved to another hotel the first second if it were not in the middle of the night. We tried to make the best of situation and asked the staff to clean the room and change all the sheets. However not even that cleaning was made properly. When we asked if the sheet were new and clean the staff, after a while, confessed that the sheets came from the old room, where there been insects all over the bed. We once again demanded new and clean sheets. However, all the ”clean” sheets they brought from the laundary room full of yellow stains and fat stains. We looked at 5 different sheets to find one that was relatively clean. This whole process took around 1,5 hour and at this point we were exhausted and just wanted to go to sleep. In addition to this, there was a really bad smell in the room and the water pressure is non existant. Next morning when we talked to the manager he was rude when we told him about all the problems. After a while, he agreed we would get our money back. However, turns out that once we left the hotel and started the refund-process he tried to stop the process. Would not recommend this place to anyone. The manager really needs to improve his service. Plz see picture
Stayed 1 night in Dec 2019

10/10 Excellent

sim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2019
Response from Nury/ Sales Manager on Dec 9, 2019
Hay Sim, Thank you for the great review - Hope to see you again on your next visit to the property

10/10 Excellent

Jacks, Den Bosch

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooi hotel, prima zwembad, goed ontbijt, scooter kun je huren bij het hotel. Ligging uit de drukte.
Stayed 2 nights in Oct 2019
Response from Nury on Nov 18, 2019
Thank you for the great reviews . very much hope to see you again on your next visit

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
화장실 별로.
나름 가격대비 괜찮음.... 화장실 바닥 시공이 잘못됨.. 물이 넘쳐흐름... 수동으로 물을 빼줘야함....
Stayed 3 nights in Oct 2019
Response from Nury/ Sales manager on Nov 18, 2019
Thank you for the reviews and some points of improvement needs very much hope to see you again on your next visit

8/10 Good

Verified traveller

Stayed 3 nights in Sep 2019
Response from Nury on Sep 26, 2019
Hi .. Thank you for the reviews and hopefully to see you again very soon regards,

8/10 Good

Vendelin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint lite hotell, rent og pent.
Fint lite hotell. Veldig rent og ryddig. God frokost. Lite stykke fra stranden, ikke gåavstand, men greit med scooter. Ligger ikke i det mest aktive området med tanke på butikker og restauranter. Lite bad på rommet vi hadde, men veldig fint og rent. Gode senger.
Stayed 1 night in Sep 2019
Response from Nury on Sep 26, 2019
Hi Vendelin Thank you for the reviews and hopefully to see you again very soon regards,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hotel! Würden gerne wieder hin! Der Pool war genial
Stayed 2 nights in Aug 2019
Response from Nury/ Sales manager on Sep 5, 2019
Thank you for the great review and all compliments about the property. We will maintain all those things and keep it up in order to always provide best services