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Sun Palace Cancun - Adults Only - All-inclusive

4.5 star property

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Sun Palace Cancun - Adults Only - All-inclusive

3 outdoor pools, sun loungers
Aerial view
Superior Honeymoon Suite Ocean View - King Size Bed
Sundeck
View from room
Reviews
9.2

Wonderful

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Pool
  • All-inclusive
  • BarBarBar
  • Hot tub
  • Spa
The price is CA $619
CA $755 total
includes taxes & fees
16 Jun - 17 Jun

Explore the area

Map
Blvd Kukulcan Km 20 Hotel Zone, Cancun, QROO, 77500
  • Popular LocationIberostar Cancun Golf Course1 min drive
  • Popular LocationDelfines Beach2 min drive
  • Popular LocationEl Rey Ruins4 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)12 min drive

Most relevant reviews

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10/10 Excellent

ALLEN VICTOR ROBERT
Apr. 29, 2024
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Room options

View all photos for Superior Junior Suite Ocean View - King Size Bed

Superior Junior Suite Ocean View - King Size Bed

Superior Junior Suite Ocean View - King Size Bed

9.4/10 Wonderful

Highlights

Balcony
Air conditioning
Free minibar items
Smart TV
Renovated in 2019
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • 570 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Governor Suite Partial Ocean View - King Size Bed

Superior Governor Suite Partial Ocean View - King Size Bed

Superior Governor Suite Partial Ocean View - King Size Bed

8.6/10 Excellent

Highlights

Balcony
Air conditioning
Free minibar items
Smart TV
Pillow menu
Renovated in 2019
Blackout drapes/curtains
Bathrobes
  • 570 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Junior Suite Ocean View - Two Double Beds

Superior Junior Suite Ocean View - Two Double Beds

Superior Junior Suite Ocean View - Two Double Beds

Highlights

Balcony
Air conditioning
Free minibar items
Smart TV
Renovated in 2019
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 570 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed

9.6/10 Exceptional

Highlights

Balcony
Air conditioning
Free minibar items
Smart TV
Pillow menu
Renovated in 2019
Blackout drapes/curtains
Bathrobes
  • 570 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Ocean View - King Size Bed

Superior Deluxe Ocean View - King Size Bed

Superior Deluxe Ocean View - King Size Bed

9.7/10 Exceptional

Highlights

Balcony
Air conditioning
Free minibar items
Smart TV
Renovated in 2019
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 435 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Bedroom Presidential Suite - Ocean View

Superior Two Bedroom Presidential Suite - Ocean View

Superior Two Bedroom Presidential Suite - Ocean View

Highlights

Balcony
Air conditioning
Free minibar items
Smart TV
Pillow menu
Renovated in 2019
2 bedrooms
Blackout drapes/curtains
  • 570 sq ft
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite Junior With Sea View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Superior With Sea View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Room Superior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

View all photos for Suite With Sea View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Suite With Sea View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed(s)

View all photos for Suite Junior With Sea View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Suite Junior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

View all photos for Room Standard With Sea View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

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About the area

Cancun

Sun Palace Cancun - Adults Only - All-inclusive is located in Zona Hotelera, a neighborhood in Cancun, and is near theme parks and on the beach. Iberostar Cancun Golf Course and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach and Chac Mool Beach. Ventura Park Cancun and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also worth visiting. Scuba diving, snorkeling, and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.
Visit our Cancun travel guideOpens in a new window

What's nearby

  • Iberostar Cancun Golf Course - 1 min drive
  • Delfines Beach - 2 min drive
  • El Rey Ruins - 4 min drive
  • Ventura Park Cancun - 6 min drive
  • La Isla Shopping Mall - 8 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive

Restaurants

  • ‪Arena Sports Bar - ‬6 min walk
  • ‪La Hacienda Restaurant - ‬5 min drive
  • ‪Km 19.5 - ‬11 min walk
  • ‪Restaurant las Fuentes - ‬9 min walk
  • ‪Sun Palace - ‬1 min walk

About this property

Sun Palace Cancun - Adults Only - All-inclusive

Luxury all-inclusive property refurbished in 2019 and located near La Isla Shopping Mall
Consider a stay at Sun Palace Cancun - Adults Only - All-inclusive and take advantage of free full breakfast, 2 poolside bars, and a swim-up bar. This property is a great place to bask in the sun with a white sand beach and sun loungers. Treat yourself to a body treatment, hydrotherapy, or a body wrap at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a terrace and shopping on site.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools with sun loungers and a swim-up bar
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Luggage storage, smoke-free premises, and ATM/banking services
  • Guest reviews give top marks for the helpful staff
Room features
All 247 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free stocked minibars and bathrobes. Guests reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Bathrooms with jetted tubs and free toiletries
  • Smart TVs with premium channels
  • Balconies, coffee/tea makers, and daily housekeeping

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks, and beverages included
24-hour room service

Activities and facilities/equipment

All non-motorized water sports are included.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Aurora
  • Fuego
  • La Tratto
  • Thai

Things to do

  • 3 outdoor pools
  • Full-service spa
  • Gym
  • Outdoor pool (guest access)
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Renovated entire property - December 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • Smart TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 26 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Sun
Sun Couples
Sun Palace Couples
Sun Palace Couples Only
Sun Palace Couples Only All Inclusive
Sun Palace Couples Only All Inclusive Cancun
Sun Palace Couples Only Cancun
Sun Palace Couples All Inclusive Cancun
Sun Palace Couples All Inclusive
Sun Palace Couples Cancun
Sun Palace Couples All Inclusive All-inclusive property Cancun
Sun Palace Couples All Inclusive All-inclusive property
Sun Couples Inclusive inclusi

Frequently asked questions

Does Sun Palace Cancun - Adults Only - All-inclusive have a pool?

Yes, this property has 3 outdoor pools.

How much does it cost to stay at Sun Palace Cancun - Adults Only - All-inclusive?

As of Jun 5, 2024, prices found for a 1-night stay for 2 adults at Sun Palace Cancun - Adults Only - All-inclusive on Jun 16, 2024 start from CA $618.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sun Palace Cancun - Adults Only - All-inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sun Palace Cancun - Adults Only - All-inclusive?

Self parking is free at this property.

What time is check-in at Sun Palace Cancun - Adults Only - All-inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Sun Palace Cancun - Adults Only - All-inclusive?

Check-out is at noon.

Does Sun Palace Cancun - Adults Only - All-inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 26 per person applies.

Are there all-inclusive benefits at Sun Palace Cancun - Adults Only - All-inclusive?

Yes, the property is all-inclusive. All food and beverages are included.

Where is Sun Palace Cancun - Adults Only - All-inclusive located?

Nestled on the beach, this Zona Hotelera property is within 1 mi (2 km) of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, El Rey Ruins, and Iberostar Cancun Golf Course. Delfines Beach is 1.2 mi (2 km) away.

Sun Palace Cancun - Adults Only - All-inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 719 out of 1007 reviews" "
Rating 8 - Good. 188 out of 1007 reviews" "
Rating 6 - Okay. 59 out of 1007 reviews" "
Rating 4 - Poor. 21 out of 1007 reviews" "
Rating 2 - Terrible. 20 out of 1007 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Carlton, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice.
Stayed 9 nights in May 2024

8/10 Good

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I really enjoyed the resort, everyone was so kind and always asking if there was anything they can do for us. There never seemed to be enough seating around the pool, that kind of stunk. We went for my birthday and 2 days in a row they came to our room with a bottle of champagne and a dessert that said happy birthday. It was very thoughtful of them. Most of the food was very good for an all inclusive. The only thing was there was a lot of pressure at times to go on a presentation for a vacation club/time share. Which I’m sure might be nice but we weren’t there for that many days so we didn’t want to spend one of them doing that. We also swam with the dolphins recommended by the concierge and it was amazing! They are truly loved there.
Stayed 4 nights in May 2024

10/10 Excellent

Kniambi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and the employees were so helpful and friendly.
Stayed 4 nights in May 2024

10/10 Excellent

Carley

Travelled with partner
Liked: Amenities
Amazing service and food. The Al pastor quesadilla is a must have.
Stayed 1 night in Jun 2024

10/10 Excellent

Tijuan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I visited for the 2nd time. The location is perfect, the staff is extremely welcoming, the restaurants were phenomal. Thai and Fuego were our favorites. Room service food was also better than expected. We were never left without a drink in hand, although the consistency from bar to bar was noticeable. We typically order the same cocktails, they were rarely made the same way. The pool volleyball and poolside guacomole were the stars of our trip. Our days were entertaining. Inclusive of games and day time singing performances. At night, we enjoyed hookah at the bar, the fire show, and listening to the waves from our balcony. Honestly if you are looking for a relaxing vacation with amazing views and great food......do not pass on Sun Palace. Planning our dirty third..........visit!!!!
Stayed 3 nights in May 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, only issue i have is we were cut short for 1 day due to plane delays coming to cancun. I would like a refund for that day. I paid for the insurance and would like to be refunded for that night
Stayed 5 nights in May 2024

8/10 Good

Jonna Leigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great service!!
Stayed 3 nights in May 2024

8/10 Good

Sally

Travelled with partner
Liked: Amenities, property conditions & facilities
Staff were best asset but food was a little disappointing
Stayed 5 nights in May 2024

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A place i will definitely come.back to it
Stayed 3 nights in May 2024

10/10 Excellent

Celine, Auburn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite places in Cancun and I will definitely be back!
Stayed 6 nights in May 2024