Dear Dayron,Thank you very much for your rating and nice comments. It was a pleasure to have you stay with us and that we met your expectations.We hope to see you back soon.Regards!

Good afternoon,We are concerned about the rating you have given us. We would like to know more about your experience so that we can follow up immediately.We look forward to hearing from you.Regards!

Dear Javier,Good afternoon, thank you very much for your rating, we are pleased to have met your expectations.We hope to see you back soon.

Dear Luis,Thank you for choosing us for your visit to Cancun. We appreciate your comments and hope to see you again soon.

Estimado Emilio;Buenas tardes,agradecemos su preferencia al haberse hospedado con nostros en SLS Cancun. Estamos contentos por la calificación que nos otorgó, esperamos verlo pronto de regreso

Dear Robert,Thank you for reaching out and sharing your thoughts, though we regret any inconvenience caused. Please know that we never intend to leave any billing concerns unresolved, and we encourage you to contact us at the property if you would like to discuss this matter further. We look forward to hearing from you and resolving this matter.

Dear Himii,Thank you! It was a pleasure to welcome you to SLS Cancun and we are delighted you had such a wonderful stay. Your kind comments about our amazing staff, beautiful, clean accommodations, and wonderful amenities are truly appreciated and will be shared with the team. We look forward to welcoming you back for another memorable getaway.

Dear Edward,Good afternoon. We appreciate your preference to stay at our Hotel SLS Cancun. We appreciate your rating and hope to see you back soon.

Dear Amanda,Thank you very much for your visit and you rating.We hope you will come back soon.

Dear Elizabeth,Thank you for recognizing the quality of our facilities during your stay. We take your feedback regarding our bottled water seriously. Your insight is invaluable for reviewing our offerings and ensuring our guests' needs are met more effectively. We're glad everything else met your expectations and look forward to welcoming you back to SLS Cancun for an even better stay.

Dear Andrew,Thank you so much for the high rating; we trust you had a good time overall. That being said, we're sorry to hear about any noise issues on the balcony and we'll keep your feedback in mind for the future. Please consider coming back to join us again soon; we know that we can deliver an even better stay.

Dear Darryl,Thank you so much! We are excited to know you were impressed with our accommodations, and we trust our team took great care of you. Anytime you're in Cancun, allow us to be of service to you!

Dear Oscar,Thank you for your kind review. We're glad you enjoyed our beachfront property, and we look forward to seeing you again at SLS Cancun!

Dear Diana, Thank you for taking the time to share your feedback about the service. We will be sure to let our staff know and work to improve our hospitality. Please come back and stay with us again so that we can demonstrate our true commitment to guest satisfaction.

Dear Nick,Good afternoon, we appreciate your comments and regret your perception of your account.

Dear Diana L,Thank you for your excellent review! We're delighted to hear that you liked our property. However, we are concerned about the noise issue and understand how this can impact your comfort. Please know that we will look into addressing this matter for a more peaceful experience. We value your patronage and look forward to welcoming you back to SLS Cancun for a more tranquil stay.

Dear Thomas,It was such a pleasure to welcome you to SLS Cancun! Our team works hard to ensure that every guest has an exceptional stay, and we are ecstatic that we exceeded your expectations. Receiving recognition for our fantastic beach and lovely accommodations is always appreciated. Thank you for your kind words, and please allow us another chance to welcome you back to our lovely hotel!

Dear Claudia,Good afternoon, thank you very much for the rating you have given us, We are very happy to know that we have met your expectations, this kind of rating helps us to keep growing.We hope to have you back soon.

Dear Monica,We are very grateful for the rating you gave us; we are happy to have met your expectations.We hope to see you back soon.

Dear Francisco,Thank you for staying with us and taking the time to share your thoughts. We're glad our location was ideal for your trip and that you felt safe and welcome while you were here. However, we apologize for any disappointment with breakfast, and we'll look into this further. Should you be in the area again, please come back to see us at SLS Cancun!

Dear Manus,We thank you for your preference and we are very happy to have received your excellent rating about your stay. Which motivates us to continue offering great experiences.We hope to see you back soon.

Dear Hilda,Thanks for the lovely review of SLS Cancun. We're delighted you enjoyed your visit to our hotel. We appreciate your kind words and feedback, as guest input is valuable to us. It was a pleasure to host you, and we'd love to see you again soon. Until then, safe travels home!

Dear Mauricio,We appreciate every bit of feedback, as it helps us make our service all the better. In this regard, please reach out to us with any specific aspects you encountered while with us that were not up to par.

Dear Walter,Thank you for your preference and we appreciate the score you gave us in rating. We hope we have met your expectations.We look forward to seeing you again soon.

Dear David,It was a pleasure hosting you at SLS Cancun! We're glad you enjoyed your visit, and we hope to see you again soon.

Dear Yael,Thanks for being our guest at SLS Cancun. We're thrilled you had a great stay with us in Cancun! Next time you travel our way, we hope to be your first choice for accommodations!

Dear Adolfo,We are very grateful for the rating you gave us, we are glad that your stay was pleasant.We hope to see you back soon.

Dear Lauren,We are very grateful for the rating you gave us. We are glad that your stay was pleasant.We hope to see you back soon.

Dear Christian,Thank you for choosing SLS Cancun to host your visit. It is wonderful to hear that you were able to spend some time relaxing by the pool and liked our idyllic location. We are sorry to learn there was an issue with the A/C in your room and that you had to move, we realize this was an inconvenience, and we will work to address this. Please allow us another opportunity to provide the stellar experience we know we can deliver.

Dear Graciela,Thank you for taking the time to share your comments with us. It is wonderful to hear that you enjoyed our beautiful property and delicious dining options. We do strive to provide plenty of fun onsite activities for guests of all ages. Safe travels, and we hope to see you again in the future!

Dear Tenzin,It was a delight to have you as our guest at SLS Cancun, and we are thrilled you were impressed with all we have to offer. As you noted, we have one of the best teams in the business, so Andy and the rest of the staff will be honored to see all of your lovely compliments. We look forward to welcoming you back for another memorable getaway.

Dear Raquel, Thank you for taking a moment to leave a review. Based on your rating, it seems you enjoyed your overall stay; however, we regret to learn that you were not fully satisfied with your experience. We apologize forany inconvenience caused by the air conditioner, fridge, and policies we have in place. Please know that when booking through a third-party site, room assignments and requests are subject to change based on availability. It was a pleasure having you here, and we hope you will give us another opportunity in the future to change your lasting impression.

Dear EdenIt was a pleasure to host you at R SLS Cancun for your recent visit. Thank you for sharing that you had a great experience. We look to welcome you back soon.

Dear Dat Lam,Good afternoon, We appreciate your preference to have stayed at our Hotel SLS Cancun, we hope you had a pleasant stay.We hope to see you back soon.

Dear Manuel,Thank you very much for your comments and we are glad that you were interested in our gym at the Hotel.We hope to see you back soon.

Dear Sullivan, It was a pleasure having you visit SLS Cancun. Your praise of our hardworking staff made our day! Thank you for sharing your experience with us. Next time you need a beach vacation, we will be ready to welcome you back.

Dear Bradley,Thank you for taking the time to share your comments with us. It is lovely to hear that you appreciated our modern accommodations. However, we set our prices competitively, and we always strive to provide the full value that our guests expect and deserve. We will take your concern regarding odor into consideration. Thank you, and we hope to have the opportunity to serve you again in the future so that we can show you a better experience.

Dear Orelle,We're delighted you enjoyed your stay at SLS Cancun! Thank you for the kind review. Please come see us again soon.

Dear Luis,Good afternoon! We appreciate your preference for staying with us at SLS Cancun, we are thrilled for your good rating.We hope to see you back soon.

Dear Karla,Thank you very much for your rating, we are glad that you had a pleasant stay with us.We hope you will come back soon.

Dear Zack, Greetings from SLS Cancun & Residences We hope this message finds you well. We would like to thank you in advance for taking the time to share your experience with us.We are glad to know that you enjoyed your stay and that we were able to create unforgettable moments for you.

Dear John,Thank you for choosing our property and for sharing your thoughts. We hope your overall stay was cozy. Sorry to hear that the temperature in the lobby area did not suit your preferences. We are currently working on a more Carribeanan approach in our Lobby that goes hand in hand with our Beach Resort concept. We do, however, appreciate your comments and will keep them in mind. We hope you still had a wonderful visit to SLS Cancun and hope we will be able to welcome you again soon.

Good afternoon! Thank you very much for your comments, we are glad you had a pleasant stay in our Hotel.We hope to see you back soon.

Dear guest,Greetings from SLS Cancun & residences We hope this message finds you well. We want to thank you in advance for taking the time to share your experience with us.We are glad to know you have enjoyed your stay and that we have been able to create unforgettable moments for you.We hope to have the opportunity to have you again in our paradise.We are at your service,

Good afternoon! we appreciate your preference and we are pleased that your rating of our hotel was very satisfactory.We hope you will come back to us soon.

Good morning,Thank you for your preference in staying at our Hotel SLS Cancun. I am very sorry for the response you received from my staff, I offer a sincere apology. If you would be so kind as to provide me with information about the color and characteristics of the pillow, I will personally follow up on your request, please provide me with an email address to contact you.Regards!

Dear Olivia,Thank you for your preference, we are glad you had a pleasant stay with us. We hope to see you back soonRegards !.

Dear Christopher ,We are very pleased with your kind comments and will of course pass on to our colleagues that we have met your expectations. We look forward to having you back soon.Regards!