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Hotel Caracol Puerto Morelos
3.0 star property

Comfortable hotel, walk to Puerto Morelos Town Square

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hotel Caracol Puerto Morelos

Photo gallery for Hotel Caracol Puerto Morelos

Junior Studio
Balcony
Exterior
Junior Studio | Bathroom
Room

Overview of Hotel Caracol Puerto Morelos

Reviews
8.6

Excellent

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
AV NIÑOS HEROES MZA 5 LT 29 REGION 2, Puerto Morelos, QROO, 77580
  • Popular LocationOjo de Agua Beach3 min walk
  • Popular LocationPuerto Morelos Town Square4 min walk
  • Popular LocationPuerto Morelos Beach6 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)26 min drive
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Room options

View all photos for Standard Single Room, 1 Twin Bed

Standard Single Room, 1 Single Bed

Standard Single Room, 1 Twin Bed

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Studio

Junior Studio

Junior Studio

Highlights

Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Private bathroom
Microwave
Coffee/tea maker
Daily housekeeping
  • Sleeps 5
  • 2 Queen Beds OR 1 Twin Bed

Similar properties

Rooftop terrace
We Hotel Puerto Morelos
Pool
Free WiFi
Restaurant
Air conditioning
9.0 out of 10, Wonderful, (444)
The price is CA $67
CA $84 total
includes taxes & fees
May 12 - May 13
We Hotel Puerto Morelos

About the area

Puerto Morelos

Hotel Caracol Puerto Morelos is located in Puerto Morelos. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Puerto Morelos Beach and Maroma Beach. Arrecife de Puerto Morelos National Park and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also worth visiting.
Visit our Puerto Morelos travel guideOpens in a new window

What's nearby

  • Ojo de Agua Beach - 3 min walk
  • Puerto Morelos Town Square - 4 min walk
  • Puerto Morelos Reef - 4 min walk
  • Puerto Morelos Beach - 6 min drive
  • Crococun Zoo - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 27 min drive

Restaurants

  • Merkadito del Mar - 5 min walk
  • La Sirena Restaurant, Lounge and Sports Bar - 4 min walk
  • Panna e Cioccolato - 3 min walk
  • Yum yum Wok - 3 min walk
  • Pangea - 4 min walk

About this property

Hotel Caracol Puerto Morelos

Property highlights
Close to Puerto Morelos Town Square and Puerto Morelos Beach, Hotel Caracol Puerto Morelos provides amenities like a terrace. Guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • A 24-hour front desk and tour/ticket assistance
Room features
All guestrooms at Hotel Caracol Puerto Morelos boast comforts such as air conditioning.
More amenities include:
  • Bathrooms with showers and shampoo
  • Flat-screen TVs with cable channels

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Hotel Puerto Caracol
HOTEL CARACOL PUERTO
Caracol Puerto Morelos
Hotel Caracol Puerto Morelos Hotel
Hotel Caracol Puerto Morelos Puerto Morelos
Hotel Caracol Puerto Morelos Hotel Puerto Morelos

Frequently asked questions

Is Hotel Caracol Puerto Morelos pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Caracol Puerto Morelos?

As of Apr 29, 2024, prices found for a 1-night stay for 2 adults at Hotel Caracol Puerto Morelos on May 17, 2024 start from CA $64.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Caracol Puerto Morelos?

This property doesn't offer parking.

What time is check-in at Hotel Caracol Puerto Morelos?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Caracol Puerto Morelos?

Check-out is at noon.

Where is Hotel Caracol Puerto Morelos located?

Situated in Puerto Morelos, this hotel is within a 5-minute walk of Ojo de Agua Beach and Puerto Morelos Town Square. San Jose Catholic Parish and Arrecife de Puerto Morelos National Park are also within 5 minutes.

Hotel Caracol Puerto Morelos Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 16 out of 29 reviews" "
Rating 8 - Good. 5 out of 29 reviews" "
Rating 6 - Okay. 8 out of 29 reviews" "
Rating 4 - Poor. 0 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Lynn

Stayed 7 nights in Feb 2024

6/10 Okay

Chris

Liked: Staff & service
No elevator. Small rooms. No safe, coffee maker, hot plate. No closet in my room. Had to ask for mini fridge and got it.
Stayed 14 nights in Jan 2024

6/10 Okay

duncan

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This is a small well located hotel with like 2 star accommodations. We rented a "2 bedroom suite" that had two beds in a loft area and one single in the living room. There was only one lousy chair in the living room. Nowhere to sit. No table, nothing. The kitchen was fine and the bathroom was OK. Internet was horrible. Not a deal at this price point. Look elsewhere
Stayed 3 nights in Jan 2024

6/10 Okay

Nicole

Liked: Cleanliness, property conditions & facilities, room comfort
Good place to stay
Nice and easy place to sleep for a night. Great cafes across the street and close to everything.
Stayed 1 night in Dec 2023

10/10 Excellent

Michelle

Stayed 1 night in Dec 2023

10/10 Excellent

Xiaoping, Beijing

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It has everything we expected. We checked in at midnight and checked out early in the morning. The young receptionist at the front desk was very friendly and helpful. We appreciate his friendliness and patience. The rooms are very clean.
Stayed 1 night in Jul 2023

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great place. Walking distance to everything. A bit loud from the bars at night but the music stops at midnight. Very clean , good staff.
Stayed 25 nights in Feb 2023

6/10 Okay

Fritz

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
What I didn't like was they didn't allow you to take the towels to the beach.... Air conditioner leaked water every time it came on.... last night there, the water from the ac filled a trash can of 18 inches high almost to the top. Kept us awake.
Stayed 15 nights in Jan 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

Travis

Stayed 4 nights in Feb 2023

General hotel information

Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.0
Address
AV NIÑOS HEROES MZA 5 LT 29 REGION 2, Puerto Morelos, QROO